SlideShare a Scribd company logo
IT Governance from the   – Organisational Imperative Collection – An Introduction  Contents CIO Challenges Governance Definition IT Governance Challenge Symptoms of Ineffective Governance Measuring Effectiveness Governance Processes Designing Governance Next Steps
CIO Challenges Revenue Increases Complexity Compliance Profitability CIO Innovation
What keeps the CIO up at night? - It may not be what you think. Stories of phone calls at 3 a.m. that the network is down or that a critical customer interface has gone awry are part of the CIO’s daily grind. But in the changing world of today’s CIO where ‘keeping the lights on’ has become the price of admission, increasing focus on delivering business value drives new challenges in IT Governance.
Governance – What is it? In their highly regarded book “IT Governance” Peter Weill and Jeanne W. Ross define IT governance as:  “ specifying the decision rights and accountability framework to encourage desirable behaviour in using IT”  This definition establishes a few key dimensions in which IT governance is understood, refined, and evolved.
What is IT Governance? IT Governance addresses three key management decisions: Source: MIT Sloan Center for Information Systems Research (CITR).  Management Decisions Governance Trade-Offs What  decisions need to be made? Who  has decision and input rights? How  are the decisions formed and enacted? Enterprise scope vs. LOB scope IT involvement vs. business involvement All LOBs vs. some LOBs Mix of required bodies, roles and processes (e.g. chargeback, service level management)
The Challenge of IT Governance Organisational Behaviour Current Desired Governance Archetypes Business R&R IT R&R Governance Mechanisms Decision making structures Alignment processes Communication Approaches
Symptoms of Governance Ineffectiveness Executives perceive lower than expected value from IT investments IT is a barrier rather than an enabler for New Strategies IT decisions are inconsistent and/or protracted. Management does not know how IT decisions are made. IT Projects are challenged to meet expected schedule,  budget, and/or functional requirements. Outsourcing is perceived as an alternative to in-house IT delivery. IT Governance is fluid.
Measuring Governance Effectiveness Measuring performance of existing governance is often a prerequisite to understanding where the problem lies and should help identify suitable strategies for enhancing performance. Typical means of measuring effectiveness are through interviews and surveys to determine the organisational capability in the areas of: Governance Outcomes Success Measures Identify effective and ineffective areas of governance Source:  “IT Governance” by Peter Weill and Jeanne W. Ross
IT Governance Processes Original Framework Sourced from Gartner
Designing Effective and Efficient IT Governance “ A fixed or predetermined policy or mode of action.”  A basic or essential quality or element determining intrinsic nature or characteristic behavior…” A rule or law concerning the functioning of natural phenomena or mechanical processes…” The Guiding Principles are used in conjunction with the IT architecture, IT infrastructure, business application needs, and IT investment  prioritisation  to support the business to evaluate governance design alternatives and develop an overall design for the IT function. Leading Practices The guiding principles should directly reflect the strategic intent of the organization The guiding principles should define the role of the organization design in supporting the strategy Guiding principles should ideally be used to generate, evaluate and select design alternatives  Guiding Principles Definitions are from www.dictionary.com
Next Steps Establish a Business Case for IT Governance IT Governance Maturity and Performance Assessment Establish the “Desired” State Define the IT Governance Improvement Plan Execute!

More Related Content

What's hot

Define an IT Strategy and Roadmap
Define an IT Strategy and RoadmapDefine an IT Strategy and Roadmap
Define an IT Strategy and Roadmap
Andrew Byers
 
IT Governance Framework
IT Governance FrameworkIT Governance Framework
IT Governance Framework
Sherri Booher
 
IT Strategy & Planning
IT Strategy & PlanningIT Strategy & Planning
IT Strategy & Planning
chakraj
 
IT Governance - COBIT 5 Capability Assessment
IT Governance - COBIT 5 Capability AssessmentIT Governance - COBIT 5 Capability Assessment
IT Governance - COBIT 5 Capability Assessment
Eryk Budi Pratama
 
What is Cobit
What is CobitWhat is Cobit
What is Cobit
Ben Kalland
 
IT Strategy
IT StrategyIT Strategy
IT Strategy
Jeremy Hamilton
 
It governance
It governanceIt governance
It governance
Mahetab Khan
 
Optimize the IT Operating Model
Optimize the IT Operating ModelOptimize the IT Operating Model
Optimize the IT Operating Model
Info-Tech Research Group
 
Cobit 2019 framework by ISACA
Cobit 2019 framework by ISACACobit 2019 framework by ISACA
Cobit 2019 framework by ISACA
MDFazlaRabbiAbir
 
COBIT 2019 webinar Use Cases: Tailoring Governance of Your Enterprise IT
COBIT 2019 webinar Use Cases: Tailoring Governance of Your Enterprise ITCOBIT 2019 webinar Use Cases: Tailoring Governance of Your Enterprise IT
COBIT 2019 webinar Use Cases: Tailoring Governance of Your Enterprise IT
Mark Constable
 
IT Governance Presentation
IT Governance PresentationIT Governance Presentation
IT Governance Presentation
jmcarden
 
IT Strategy Framework
IT Strategy FrameworkIT Strategy Framework
IT Strategy Framework
Vishal Sharma
 
cobit 2019 presentation.pdf
cobit 2019 presentation.pdfcobit 2019 presentation.pdf
cobit 2019 presentation.pdf
mohammed539963
 
COBIT 5 as an IT Management Best Practices Framework - by Goh Boon Nam
COBIT 5 as an IT Management Best Practices Framework - by Goh Boon NamCOBIT 5 as an IT Management Best Practices Framework - by Goh Boon Nam
COBIT 5 as an IT Management Best Practices Framework - by Goh Boon Nam
NUS-ISS
 
Introduction to COBIT 2019 and IT management
Introduction to COBIT 2019 and IT managementIntroduction to COBIT 2019 and IT management
Introduction to COBIT 2019 and IT management
Christian F. Nissen
 
Itil,cobit and ıso27001
Itil,cobit and ıso27001Itil,cobit and ıso27001
Itil,cobit and ıso27001
Burcu Pelin TELLİ
 
Strategic information system planning
Strategic information system planningStrategic information system planning
Strategic information system planning
Dhani Ahmad
 
Understanding IT Governance and Risk Management
Understanding IT Governance and Risk ManagementUnderstanding IT Governance and Risk Management
Understanding IT Governance and Risk Management
jiricejka
 
IT Governance - Governing IT: Do or Die?
IT Governance - Governing IT: Do or Die?IT Governance - Governing IT: Do or Die?
IT Governance - Governing IT: Do or Die?
Eryk Budi Pratama
 
Developing IT strategy
Developing IT strategyDeveloping IT strategy
Developing IT strategy
Anurag Purohit
 

What's hot (20)

Define an IT Strategy and Roadmap
Define an IT Strategy and RoadmapDefine an IT Strategy and Roadmap
Define an IT Strategy and Roadmap
 
IT Governance Framework
IT Governance FrameworkIT Governance Framework
IT Governance Framework
 
IT Strategy & Planning
IT Strategy & PlanningIT Strategy & Planning
IT Strategy & Planning
 
IT Governance - COBIT 5 Capability Assessment
IT Governance - COBIT 5 Capability AssessmentIT Governance - COBIT 5 Capability Assessment
IT Governance - COBIT 5 Capability Assessment
 
What is Cobit
What is CobitWhat is Cobit
What is Cobit
 
IT Strategy
IT StrategyIT Strategy
IT Strategy
 
It governance
It governanceIt governance
It governance
 
Optimize the IT Operating Model
Optimize the IT Operating ModelOptimize the IT Operating Model
Optimize the IT Operating Model
 
Cobit 2019 framework by ISACA
Cobit 2019 framework by ISACACobit 2019 framework by ISACA
Cobit 2019 framework by ISACA
 
COBIT 2019 webinar Use Cases: Tailoring Governance of Your Enterprise IT
COBIT 2019 webinar Use Cases: Tailoring Governance of Your Enterprise ITCOBIT 2019 webinar Use Cases: Tailoring Governance of Your Enterprise IT
COBIT 2019 webinar Use Cases: Tailoring Governance of Your Enterprise IT
 
IT Governance Presentation
IT Governance PresentationIT Governance Presentation
IT Governance Presentation
 
IT Strategy Framework
IT Strategy FrameworkIT Strategy Framework
IT Strategy Framework
 
cobit 2019 presentation.pdf
cobit 2019 presentation.pdfcobit 2019 presentation.pdf
cobit 2019 presentation.pdf
 
COBIT 5 as an IT Management Best Practices Framework - by Goh Boon Nam
COBIT 5 as an IT Management Best Practices Framework - by Goh Boon NamCOBIT 5 as an IT Management Best Practices Framework - by Goh Boon Nam
COBIT 5 as an IT Management Best Practices Framework - by Goh Boon Nam
 
Introduction to COBIT 2019 and IT management
Introduction to COBIT 2019 and IT managementIntroduction to COBIT 2019 and IT management
Introduction to COBIT 2019 and IT management
 
Itil,cobit and ıso27001
Itil,cobit and ıso27001Itil,cobit and ıso27001
Itil,cobit and ıso27001
 
Strategic information system planning
Strategic information system planningStrategic information system planning
Strategic information system planning
 
Understanding IT Governance and Risk Management
Understanding IT Governance and Risk ManagementUnderstanding IT Governance and Risk Management
Understanding IT Governance and Risk Management
 
IT Governance - Governing IT: Do or Die?
IT Governance - Governing IT: Do or Die?IT Governance - Governing IT: Do or Die?
IT Governance - Governing IT: Do or Die?
 
Developing IT strategy
Developing IT strategyDeveloping IT strategy
Developing IT strategy
 

Viewers also liked

MIS 12 E-Governance
MIS 12 E-GovernanceMIS 12 E-Governance
MIS 12 E-Governance
Tushar B Kute
 
EFFECTIVE IT GOVERNANCE presentation
EFFECTIVE IT GOVERNANCE presentationEFFECTIVE IT GOVERNANCE presentation
EFFECTIVE IT GOVERNANCE presentation
S L
 
What is IT Governance?
What is IT Governance?What is IT Governance?
What is IT Governance?
Mansoor Adenwala
 
Cybercrime presentation
Cybercrime presentationCybercrime presentation
Cybercrime presentation
Rajat Jain
 
Governance and Management of Enterprise IT with COBIT 5 Framework
Governance and Management of Enterprise IT with COBIT 5 FrameworkGovernance and Management of Enterprise IT with COBIT 5 Framework
Governance and Management of Enterprise IT with COBIT 5 Framework
Goutama Bachtiar
 
Cybercrime.ppt
Cybercrime.pptCybercrime.ppt
Cybercrime.ppt
Aeman Khan
 
Cyber security presentation
Cyber security presentationCyber security presentation
Cyber security presentation
Bijay Bhandari
 
Cyber-crime PPT
Cyber-crime PPTCyber-crime PPT
Cyber-crime PPT
Anshuman Tripathi
 
Cyber crime and security ppt
Cyber crime and security pptCyber crime and security ppt
Cyber crime and security ppt
Lipsita Behera
 
Cyber crime ppt
Cyber crime pptCyber crime ppt
Cyber crime ppt
MOE515253
 
Big data ppt
Big data pptBig data ppt
Big data ppt
IDBI Bank Ltd.
 
Big data ppt
Big  data pptBig  data ppt
Big data ppt
Nasrin Hussain
 
What is Big Data?
What is Big Data?What is Big Data?
What is Big Data?
Bernard Marr
 

Viewers also liked (13)

MIS 12 E-Governance
MIS 12 E-GovernanceMIS 12 E-Governance
MIS 12 E-Governance
 
EFFECTIVE IT GOVERNANCE presentation
EFFECTIVE IT GOVERNANCE presentationEFFECTIVE IT GOVERNANCE presentation
EFFECTIVE IT GOVERNANCE presentation
 
What is IT Governance?
What is IT Governance?What is IT Governance?
What is IT Governance?
 
Cybercrime presentation
Cybercrime presentationCybercrime presentation
Cybercrime presentation
 
Governance and Management of Enterprise IT with COBIT 5 Framework
Governance and Management of Enterprise IT with COBIT 5 FrameworkGovernance and Management of Enterprise IT with COBIT 5 Framework
Governance and Management of Enterprise IT with COBIT 5 Framework
 
Cybercrime.ppt
Cybercrime.pptCybercrime.ppt
Cybercrime.ppt
 
Cyber security presentation
Cyber security presentationCyber security presentation
Cyber security presentation
 
Cyber-crime PPT
Cyber-crime PPTCyber-crime PPT
Cyber-crime PPT
 
Cyber crime and security ppt
Cyber crime and security pptCyber crime and security ppt
Cyber crime and security ppt
 
Cyber crime ppt
Cyber crime pptCyber crime ppt
Cyber crime ppt
 
Big data ppt
Big data pptBig data ppt
Big data ppt
 
Big data ppt
Big  data pptBig  data ppt
Big data ppt
 
What is Big Data?
What is Big Data?What is Big Data?
What is Big Data?
 

Similar to IT Governance Introduction

CIT 3122 IS Governance Lecture 3.pptx
CIT 3122 IS Governance Lecture 3.pptxCIT 3122 IS Governance Lecture 3.pptx
CIT 3122 IS Governance Lecture 3.pptx
anthonywanjohi5
 
IT Governance in Banks, May, 2014
IT Governance in Banks, May, 2014IT Governance in Banks, May, 2014
IT Governance in Banks, May, 2014
ArmeniaFED
 
IT Governance - Core Concepts for Business Managers
IT Governance - Core Concepts for Business ManagersIT Governance - Core Concepts for Business Managers
IT Governance - Core Concepts for Business Managers
Walter Adamson
 
314 Wie Stuurt Wie, Wat Is It Governance In Het Bedrijfsleven Rob Van Wuijt...
314 Wie Stuurt Wie, Wat Is It Governance In Het Bedrijfsleven   Rob Van Wuijt...314 Wie Stuurt Wie, Wat Is It Governance In Het Bedrijfsleven   Rob Van Wuijt...
314 Wie Stuurt Wie, Wat Is It Governance In Het Bedrijfsleven Rob Van Wuijt...
SURFfoundation
 
Critical Success Factors (CSFs) for Effective IT Governance Implementations
Critical Success Factors (CSFs) for Effective IT Governance ImplementationsCritical Success Factors (CSFs) for Effective IT Governance Implementations
Critical Success Factors (CSFs) for Effective IT Governance Implementations
Rachid Meziani, PhD, CGEIT, PMP
 
Sharpening the Lens
Sharpening the LensSharpening the Lens
What Every Executive Needs To Know About IT Governance
What Every Executive Needs To Know About IT GovernanceWhat Every Executive Needs To Know About IT Governance
What Every Executive Needs To Know About IT Governance
Bill Lisse
 
IT_Governance_Framework.pdf
IT_Governance_Framework.pdfIT_Governance_Framework.pdf
IT_Governance_Framework.pdf
Nicanor Sachahuaman
 
Business-IT Alignment
Business-IT AlignmentBusiness-IT Alignment
Business-IT Alignment
Walter Adamson
 
IT Governance Vs IT Management Presentation V0.1
IT Governance Vs IT Management   Presentation V0.1IT Governance Vs IT Management   Presentation V0.1
IT Governance Vs IT Management Presentation V0.1
Richard Willis
 
Establishing a framework for it governance by dave cunningham 2007
Establishing a framework for it governance by dave cunningham 2007Establishing a framework for it governance by dave cunningham 2007
Establishing a framework for it governance by dave cunningham 2007
David Cunningham
 
MAKING SENSE OF IT GOVERNANCE
MAKING SENSE OF IT GOVERNANCEMAKING SENSE OF IT GOVERNANCE
MAKING SENSE OF IT GOVERNANCE
Rudy Shoushany
 
IT Governance Paper
IT Governance PaperIT Governance Paper
IT Governance Paper
wdpowel
 
Cobit Training course
Cobit Training courseCobit Training course
Cobit Training course
Iman Baradari
 
Report on IT Auditing and Governance_Ta_Hoang_Thang
Report on IT Auditing and Governance_Ta_Hoang_ThangReport on IT Auditing and Governance_Ta_Hoang_Thang
Report on IT Auditing and Governance_Ta_Hoang_Thang
Thang Ta Hoang
 
Whitepaper Practical Information Technology Governance
Whitepaper   Practical Information Technology GovernanceWhitepaper   Practical Information Technology Governance
Whitepaper Practical Information Technology Governance
Alan McSweeney
 
2 -governanca_de_tic_-_uma_visao_do_mercado_gartner_-_claudio_chauke
2  -governanca_de_tic_-_uma_visao_do_mercado_gartner_-_claudio_chauke2  -governanca_de_tic_-_uma_visao_do_mercado_gartner_-_claudio_chauke
2 -governanca_de_tic_-_uma_visao_do_mercado_gartner_-_claudio_chauke
Mayk Campelo
 
IT Governance for Nonprofits
IT Governance for NonprofitsIT Governance for Nonprofits
IT Governance for Nonprofits
Donny Shimamoto
 
IT Governance for (smaller) Nonprofits
IT Governance for (smaller) NonprofitsIT Governance for (smaller) Nonprofits
IT Governance for (smaller) Nonprofits
NTEN
 
It governance 13 may20102
It governance 13 may20102It governance 13 may20102
It governance 13 may20102
James Sutter
 

Similar to IT Governance Introduction (20)

CIT 3122 IS Governance Lecture 3.pptx
CIT 3122 IS Governance Lecture 3.pptxCIT 3122 IS Governance Lecture 3.pptx
CIT 3122 IS Governance Lecture 3.pptx
 
IT Governance in Banks, May, 2014
IT Governance in Banks, May, 2014IT Governance in Banks, May, 2014
IT Governance in Banks, May, 2014
 
IT Governance - Core Concepts for Business Managers
IT Governance - Core Concepts for Business ManagersIT Governance - Core Concepts for Business Managers
IT Governance - Core Concepts for Business Managers
 
314 Wie Stuurt Wie, Wat Is It Governance In Het Bedrijfsleven Rob Van Wuijt...
314 Wie Stuurt Wie, Wat Is It Governance In Het Bedrijfsleven   Rob Van Wuijt...314 Wie Stuurt Wie, Wat Is It Governance In Het Bedrijfsleven   Rob Van Wuijt...
314 Wie Stuurt Wie, Wat Is It Governance In Het Bedrijfsleven Rob Van Wuijt...
 
Critical Success Factors (CSFs) for Effective IT Governance Implementations
Critical Success Factors (CSFs) for Effective IT Governance ImplementationsCritical Success Factors (CSFs) for Effective IT Governance Implementations
Critical Success Factors (CSFs) for Effective IT Governance Implementations
 
Sharpening the Lens
Sharpening the LensSharpening the Lens
Sharpening the Lens
 
What Every Executive Needs To Know About IT Governance
What Every Executive Needs To Know About IT GovernanceWhat Every Executive Needs To Know About IT Governance
What Every Executive Needs To Know About IT Governance
 
IT_Governance_Framework.pdf
IT_Governance_Framework.pdfIT_Governance_Framework.pdf
IT_Governance_Framework.pdf
 
Business-IT Alignment
Business-IT AlignmentBusiness-IT Alignment
Business-IT Alignment
 
IT Governance Vs IT Management Presentation V0.1
IT Governance Vs IT Management   Presentation V0.1IT Governance Vs IT Management   Presentation V0.1
IT Governance Vs IT Management Presentation V0.1
 
Establishing a framework for it governance by dave cunningham 2007
Establishing a framework for it governance by dave cunningham 2007Establishing a framework for it governance by dave cunningham 2007
Establishing a framework for it governance by dave cunningham 2007
 
MAKING SENSE OF IT GOVERNANCE
MAKING SENSE OF IT GOVERNANCEMAKING SENSE OF IT GOVERNANCE
MAKING SENSE OF IT GOVERNANCE
 
IT Governance Paper
IT Governance PaperIT Governance Paper
IT Governance Paper
 
Cobit Training course
Cobit Training courseCobit Training course
Cobit Training course
 
Report on IT Auditing and Governance_Ta_Hoang_Thang
Report on IT Auditing and Governance_Ta_Hoang_ThangReport on IT Auditing and Governance_Ta_Hoang_Thang
Report on IT Auditing and Governance_Ta_Hoang_Thang
 
Whitepaper Practical Information Technology Governance
Whitepaper   Practical Information Technology GovernanceWhitepaper   Practical Information Technology Governance
Whitepaper Practical Information Technology Governance
 
2 -governanca_de_tic_-_uma_visao_do_mercado_gartner_-_claudio_chauke
2  -governanca_de_tic_-_uma_visao_do_mercado_gartner_-_claudio_chauke2  -governanca_de_tic_-_uma_visao_do_mercado_gartner_-_claudio_chauke
2 -governanca_de_tic_-_uma_visao_do_mercado_gartner_-_claudio_chauke
 
IT Governance for Nonprofits
IT Governance for NonprofitsIT Governance for Nonprofits
IT Governance for Nonprofits
 
IT Governance for (smaller) Nonprofits
IT Governance for (smaller) NonprofitsIT Governance for (smaller) Nonprofits
IT Governance for (smaller) Nonprofits
 
It governance 13 may20102
It governance 13 may20102It governance 13 may20102
It governance 13 may20102
 

IT Governance Introduction

  • 1. IT Governance from the – Organisational Imperative Collection – An Introduction Contents CIO Challenges Governance Definition IT Governance Challenge Symptoms of Ineffective Governance Measuring Effectiveness Governance Processes Designing Governance Next Steps
  • 2. CIO Challenges Revenue Increases Complexity Compliance Profitability CIO Innovation
  • 3. What keeps the CIO up at night? - It may not be what you think. Stories of phone calls at 3 a.m. that the network is down or that a critical customer interface has gone awry are part of the CIO’s daily grind. But in the changing world of today’s CIO where ‘keeping the lights on’ has become the price of admission, increasing focus on delivering business value drives new challenges in IT Governance.
  • 4. Governance – What is it? In their highly regarded book “IT Governance” Peter Weill and Jeanne W. Ross define IT governance as: “ specifying the decision rights and accountability framework to encourage desirable behaviour in using IT” This definition establishes a few key dimensions in which IT governance is understood, refined, and evolved.
  • 5. What is IT Governance? IT Governance addresses three key management decisions: Source: MIT Sloan Center for Information Systems Research (CITR). Management Decisions Governance Trade-Offs What decisions need to be made? Who has decision and input rights? How are the decisions formed and enacted? Enterprise scope vs. LOB scope IT involvement vs. business involvement All LOBs vs. some LOBs Mix of required bodies, roles and processes (e.g. chargeback, service level management)
  • 6. The Challenge of IT Governance Organisational Behaviour Current Desired Governance Archetypes Business R&R IT R&R Governance Mechanisms Decision making structures Alignment processes Communication Approaches
  • 7. Symptoms of Governance Ineffectiveness Executives perceive lower than expected value from IT investments IT is a barrier rather than an enabler for New Strategies IT decisions are inconsistent and/or protracted. Management does not know how IT decisions are made. IT Projects are challenged to meet expected schedule, budget, and/or functional requirements. Outsourcing is perceived as an alternative to in-house IT delivery. IT Governance is fluid.
  • 8. Measuring Governance Effectiveness Measuring performance of existing governance is often a prerequisite to understanding where the problem lies and should help identify suitable strategies for enhancing performance. Typical means of measuring effectiveness are through interviews and surveys to determine the organisational capability in the areas of: Governance Outcomes Success Measures Identify effective and ineffective areas of governance Source: “IT Governance” by Peter Weill and Jeanne W. Ross
  • 9. IT Governance Processes Original Framework Sourced from Gartner
  • 10. Designing Effective and Efficient IT Governance “ A fixed or predetermined policy or mode of action.” A basic or essential quality or element determining intrinsic nature or characteristic behavior…” A rule or law concerning the functioning of natural phenomena or mechanical processes…” The Guiding Principles are used in conjunction with the IT architecture, IT infrastructure, business application needs, and IT investment prioritisation to support the business to evaluate governance design alternatives and develop an overall design for the IT function. Leading Practices The guiding principles should directly reflect the strategic intent of the organization The guiding principles should define the role of the organization design in supporting the strategy Guiding principles should ideally be used to generate, evaluate and select design alternatives Guiding Principles Definitions are from www.dictionary.com
  • 11. Next Steps Establish a Business Case for IT Governance IT Governance Maturity and Performance Assessment Establish the “Desired” State Define the IT Governance Improvement Plan Execute!