6. Ismagilova F., Miroliubova G., Set of criteria used by Russian managers for controlling and assessing effectiveness of their professional activities as an obstacle for their lifelong learning // ICERI2012 Proceedings 5th International Conference of Education, Research and Innovation November 19th-21st, 2012 — Madrid, Spain/ Edited by L. Gómez Chova, A. López Martínez, I. Candel Torres. International Association of Technology, Education and Development. IATED, p.5474-5479.

1. SET OF CRITERIA USED
BY RUSSIAN MANAGERS
FOR CONTROLLING AND ASSESSING EFFECTIVENESS
OF THEIR PROFESSIONAL ACTIVITIES
AS AN OBSTACLE
FOR LIFE-LONG LEARNING
Fayruza Ismagilova Galina Miroliubova

2. 1 The goals of corporative programs
for experienced managers
Problem. Goal.
2
Sample. Method
Organization development Professional activities
Groups of content
3 analysis indicators Programs
Change management Managerial skills
Strategy management Managerial style
Results of statistical
4
analysis Financial management Leadership
Decision making
Practical
5
application
Work experience VS
Measure criterion
6
New approaches
Effectiveness of
How to solve Organizational efficiency
7
this problem? manager’s activity
8 Examples
9 Lesson plan

3. 1 The goals
2 Problem. Goal. Method. Sample.
Groups of content
3 analysis indicators Problem: Managers don’t have reliable criteria to control and
assess the effectiveness of their work.
4 Results of statistical
analysis
Practical
5
application Goal: Help managers to pass from unmeasurable to measurable
criteria
6 Work experience VS
New approaches
How to solve
Method : Establish correlation between measurable and
7
this problem? unmeasurable criteria by content-analysis of set of criteria
collected by written questionnaire
8 Examples
9 Lesson plan
Sample: 85 Russian managers of big companies of the Ural region
(industrial, trade, industrial-and-trade)

4. 2 Problem. Goal. ..
3 Groups of content analysis indicators.
Results of statistical
Unmeasurable Measurable
4
analysis
Replaced by intention. Exact instructions.
Practical
5
application
Outcome Violation of SMARТ Deadlines.
Functional obligations. Observation of SMART
6 Work experience VS
New approaches
Activity according to
Comparison with an
How to solve conditions.
7
this problem? Behavior Constraints without
organizational/
professional standard.
meaning
8 Examples
9 Lesson plan Behavioral
General indication of
characteristics as
Personality required competences
diagnostic
and attitude
characteristics
(by Cook, M., Cripps, B. Psychological Assessment in the Workplace:
a manager’s guide. John Wiley&Sons, Ltd, England, 2005)

5. 3 Groups of content..
4 Results of statistical analysis
Practical
5
application
Unmeasurable Differences Measurable
criteria criteria
6 Work experience VS
New approaches
Outcome Not found
7 How to solve Behavior Y=0,81 Found Y=0,26
this problem?
р<0,05 р<0,05
8 Examples
Рersonality Y=1,16 Found Y=0,60
9 Lesson plan р<0,01 р<0,01
Total Not found
indicators
measurable criteria (52,3%)
unmeasurable criteria (47,42%)

6. 4 Which indicators..
5 Practical application
6 Work experience VS
New approaches
That’s why experienced
7 How to solve
this problem?
8 Examples
managers faced difficulties to
9 Lesson plan
measure how their
effectiveness increase thanks
to new methods and
techniques

7. 5 Practical application
6 Work experience VS New approaches
7 How to solve
this problem?
8 Examples
9 Lesson plan
Unmeasurable criteria
To trust a new
used by experienced
approach managers
managers as an
demand measurable
obstacle for life long
criteria
learning

8. 6 Work experience…
7 How to solve this problem?
8 Examples
9 Lesson plan
1. Explain how to apply 1. Reflection on the
the new approach (or set of criteria used
technique) by participants
2. Explain how to 2. Training to transform
measure the the unmeasurable
effectiveness criteria onto
measurable

9. 7 How to solve this…
8 Examples
9 Lesson plan
Criterion of Criterion of Criterion of
effectiveness of effectiveness of effectiveness of
using of substitutes task-oriented relation-oriented
of leaderships leadership leadership
From: Product From: Cost From: Employees’
output optimization loyalty
To: Costs reduction
To: Product output for new products To: Minimum 87%
in accordance with manufacture due to of employees'
quality standards workplaces job satisfaction
optimization

10. 8 Examples
9 Lesson plan (1/3)
1.1. Exteriorization of familiar set of criteria
used by Program participants for
controlling and assessing effectiveness
of their professional activities.
Program participants fill next written questionnaire:
A. What are 3 main tasks of your professional
activity?
B. What criteria do you apply for controlling and
assessing effectiveness of these tasks?
1.2. Discussion.

11. 8 Examples
9 Lesson plan (2/3)
2.1. Demonstration of standard of set of criteria to
Program participants
Explanation how to classify the criteria onto 2 classifications:
1) Outcome - Behavior - Personality
2) Unmeasurable criteria – Measurable criteria
2.2. Training using the model
Case study. The model of correct set of criteria are given to
Program participants. From this set they should select criteria
which as they consider are correct for given case.
2.3 Discussion of results

12. 8 Examples
9 Lesson plan (3/3)
3.1. Controlling procedure:
Have Program participants assimilated a new
standard of set of criteria ?
For controlling procedure the written
questionnaire from Step1 is applied once
more
3.2. Comparison Program participants
answers to standard of set of criteria
3.3. Feedback about lesson's results

13. Thank you for your attention!
We are open to your questions
SET OF CRITERIA USED BY RUSSIAN MANAGERS
FOR CONTROLLING AND ASSESSING EFFECTIVENESS OF THEIR PROFESSIONAL ACTIVITIES
AS AN OBSTACLE FOR LIFE-LONG LEARNING
ismagilova.f@gmail.com
mgs07@mail.ru