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Shadowmatch®

Solution Overview
      13 April 2012
Solution Overview
Agenda
    Introduction
    The Research
    The System
    Applications
    The Benefits
    Demonstration
    Conclusion




                    2
Introduction

What is Shadowmatch®?
    Internet based behavioral assessment system that measures:
       Habits and behaviors
       Attitude
       Efficiency
       Conceptual Ability

    Shadowmatch is not a personality or psychometric test and does
    not categorize individuals
       Shadowmatch fits into the category of „in-basket simulations‟

    Objective ‘worksheet’ based system
       Analyzes the existence & intensity of behaviors through the completion of
       tasks

    Supports the entire employee lifecycle
       Recruiting; re-deployment; succession planning; performance
       management; career planning; exit planning



                                       3
Introduction
Shadowmatch® Background
     Scientifically sound
        20 years of research
        The Shadowmatch® methodology & system took a team of
        specialists 10 years to research and design
        Extensive research & testing to ensure sound scientific results
        16,000 individuals participated in the research

     Professionally validated
        Academia and private sector participants including Deloitte
        Ongoing data integrity audit by Deloitte every 6 months

     Latest technology
        Combines fuzzy logic, probability logic/theory and complexity
        logic/theory
        Dynamic consistency matrix without any pre-defined profile



                                    4
Solution Overview
Agenda
    Introduction
    The Research
    The System
    Applications
    The Benefits
    Demonstration
    Conclusion




                    5
The Research

3 Key Questions Sparked the Research …

  1. What makes people successful?

  2. Why are competent people
     sometimes successful in one
     position but fail dismally in the next?

  3. Can we predict an individuals
     probability of becoming successful in
     a position?



                               6
Research

Research Findings
                    PERSON




                       If the environment (team, department,
                      organization) doesn’t match the habits
                    of the individual, that employee has a high
                                  propensity to fail!
           TASK
                         Predictable success requires a
                         contextual match in behavior!




                           7
Research

Research Findings
                    PERSON




     “Candidate Context Synchronization”

           TASK               CONTEXT




                       8
The Research

Implementing the Research
   How do you map the context?
                               INTELLECT

                      SOCIAL               POLICY




            CULTURE            ?       ?       PROCESS




                 LEADERSHIP                LOCATION

                                   TEAMS

   Instead, map the existing top performers within a specific
   context …

                                   9
The Research

What are Top Performers?
   Individuals whose success you would like to „clone‟

   Top performers have been scientifically proven to accurately
   share a same habit and behavior profile
      Profile incudes their habits and behaviors, attitude, efficiency and
      conceptual ability
      Typically unique for every given role & working environment

          Based upon the research, there are no “ideal profiles”
                 for any specific working environments

   Ideal top performer criteria
      In the job for more than 8 months
      Consistently meets/exceeds performance targets
      Positive towards the job & positive influence on colleagues
      Motivated and enthusiastic


                                      10
Solution Overview
Agenda
    Introduction
    The Research
    The System
    Applications
    The Benefits
    Demonstration
    Conclusion




                    11
The System

What does Shadowmatch® Do?
   Creates dynamic Benchmarks
       Based on the habits of the top performers (by specific environment & job)

   Creates a Recruitment Specification
       Based on the top performing benchmark for that job

   Visual Matching Results
       Comparison of individuals to the benchmark

   Detailed Matching Report
       Immediate and actionable information

   Full Personal Feedback Report
       Value added takeaway for the employee or candidate

   Provides a full Interview Pack
       Formal interview process based on the benchmark

   Provides 16 Personal Development Programs
       Recommended based on the individuals’ difference to the benchmark



                                              12
How does it work?


          Online
                       Identify Top   Survey Top           Validate
         Training
                        Performers    Performers         Benchmarks
        (4 hours)




                                                       Generate
       Recruitment       Survey       Review                                Hiring
                                                       Interview
       Specification   Candidates     Results                              Decision
                                                         Packs




                                           Implement
                                             PDPs

         Survey         Review          Multimatch              Validate          Review Top
        Employees       Results        Redeployment           Benchmarks          Performers

                                          Team
                                       Development



                                      13
The System

Key Shadowmatch® Strengths
                Strength                                   Impact
 Objective survey worksheet            •   Consistent & accurate results
                                       •   Better decision framework
 Fully automated & self-managed        •   Minimal HR ‘overhead’
                                       •   Easily mass deployed
                                       •   Immediate results
                                       •   No consulting
 Comprehensive results                 •   Behaviors, habits, efficiency, conceptual,
                                           attitude
 Dynamic benchmark creation            •   Unique by role/position/location
                                       •   Never a predefined template
 Multi-match capability                •   “Best person for the position”
                                       •   “Best position for the person”
 Formal interview support              •   Benchmark specific interviews
                                       •   Formalized feedback on candidate
 Personal development programs         •   Actionable employee development
                                       •   Measurable results


                                  14
Solution Overview
Agenda
    Introduction
    The Research
    The System
    Applications
    The Benefits
    Demonstration
    Conclusion




                    15
Applications

Addresses the Entire Employee Lifecycle
                             Career Planning


                                                              Career &
                                               Performance
  Recruitment   Selection   Development                      Succession   Exit
                                               Management
                                                              Planning




                            Succession Planning



                                    Ensures Top Performer
                                    management from sourcing to exit
                                    Provides a single system with
                                    multiple applications


                                          16
Solution Overview
Agenda
    Introduction
    The Research
    The System
    Applications
    The Benefits
    Demonstration
    Conclusion




                    17
The Benefit

Business Benefit Gained
   Precision behavioral development
   More effective selection framework
   Improved poor performer recovery
   Improved ratio of top performers
   Reduce staff turnover numbers
   Greater cultural cohesion
   Increased productivity



              Improved Return On Employment! (ROE)


                             18
Solution Overview
Agenda
    Introduction
    The Research
    The System
    Applications
    The Benefits
    Demonstration
    Conclusion




                    19
Demonstration

Demonstration
    Company ‘X’ with Three Departments
         All employees & applicants have been surveyed
         Benchmarks need to be validated
                   Fill an open Requisition
                   • Recruitment Specification/Interview Pack

                   Optimal redeployment of an individual
                   • Using Multimatch to find the “best position for the person”

                   Development of a poor performer
                   • Recommending a Personal Development Program

                   Career/Succession Planning
                   • Using Multimatch to find the “best person for the positions”

                   Assemble a productive project team
                   • Matching cross functional employees


                                      20
Solution Overview
Agenda
    Introduction
    The Research
    The System
    Applications
    The Benefits
    Case Studies
    Demonstration
    Conclusion




                    21
Conclusion

Why Shadowmatch®?
            Differentiator                                          Impact
 Objective survey/assessment system   •        Consistent & accurate results provides better
                                               decision framework
                                      •        Doesn’t require employee ‘self-assessment’
                                      •        Graphical people / organizational / cultural map
 Fully automated & self-managed       •        Minimal HR ‘overhead’ & streamlined mass
                                               deployment
                                      •        Company dashboard with immediate results
                                      •        No dependence on consulting resources
 Optimal price point                  •        Supports large scale deployment
                                      •        Cost effective at every organizational level
                                      •        Complimentary with higher cost assessments
                                               (skills/personality/psychometric)
 Addresses the entire employee        •        One system supports recruiting; re-deployment;
                                               career & succession planning; performance
 lifecycle                                     management; poor performer recovery; exit planning
 ‘Positive experience’ philosophy     •        Uniquely enjoyable survey
                                      •        Facilitates team building & conflict resolution
                                      •        Generates employee ‘buzz’



                                          22
Thank You

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Shadowmatch Overview

  • 2. Solution Overview Agenda Introduction The Research The System Applications The Benefits Demonstration Conclusion 2
  • 3. Introduction What is Shadowmatch®? Internet based behavioral assessment system that measures: Habits and behaviors Attitude Efficiency Conceptual Ability Shadowmatch is not a personality or psychometric test and does not categorize individuals Shadowmatch fits into the category of „in-basket simulations‟ Objective ‘worksheet’ based system Analyzes the existence & intensity of behaviors through the completion of tasks Supports the entire employee lifecycle Recruiting; re-deployment; succession planning; performance management; career planning; exit planning 3
  • 4. Introduction Shadowmatch® Background Scientifically sound 20 years of research The Shadowmatch® methodology & system took a team of specialists 10 years to research and design Extensive research & testing to ensure sound scientific results 16,000 individuals participated in the research Professionally validated Academia and private sector participants including Deloitte Ongoing data integrity audit by Deloitte every 6 months Latest technology Combines fuzzy logic, probability logic/theory and complexity logic/theory Dynamic consistency matrix without any pre-defined profile 4
  • 5. Solution Overview Agenda Introduction The Research The System Applications The Benefits Demonstration Conclusion 5
  • 6. The Research 3 Key Questions Sparked the Research … 1. What makes people successful? 2. Why are competent people sometimes successful in one position but fail dismally in the next? 3. Can we predict an individuals probability of becoming successful in a position? 6
  • 7. Research Research Findings PERSON If the environment (team, department, organization) doesn’t match the habits of the individual, that employee has a high propensity to fail! TASK Predictable success requires a contextual match in behavior! 7
  • 8. Research Research Findings PERSON “Candidate Context Synchronization” TASK CONTEXT 8
  • 9. The Research Implementing the Research How do you map the context? INTELLECT SOCIAL POLICY CULTURE ? ? PROCESS LEADERSHIP LOCATION TEAMS Instead, map the existing top performers within a specific context … 9
  • 10. The Research What are Top Performers? Individuals whose success you would like to „clone‟ Top performers have been scientifically proven to accurately share a same habit and behavior profile Profile incudes their habits and behaviors, attitude, efficiency and conceptual ability Typically unique for every given role & working environment Based upon the research, there are no “ideal profiles” for any specific working environments Ideal top performer criteria In the job for more than 8 months Consistently meets/exceeds performance targets Positive towards the job & positive influence on colleagues Motivated and enthusiastic 10
  • 11. Solution Overview Agenda Introduction The Research The System Applications The Benefits Demonstration Conclusion 11
  • 12. The System What does Shadowmatch® Do? Creates dynamic Benchmarks Based on the habits of the top performers (by specific environment & job) Creates a Recruitment Specification Based on the top performing benchmark for that job Visual Matching Results Comparison of individuals to the benchmark Detailed Matching Report Immediate and actionable information Full Personal Feedback Report Value added takeaway for the employee or candidate Provides a full Interview Pack Formal interview process based on the benchmark Provides 16 Personal Development Programs Recommended based on the individuals’ difference to the benchmark 12
  • 13. How does it work? Online Identify Top Survey Top Validate Training Performers Performers Benchmarks (4 hours) Generate Recruitment Survey Review Hiring Interview Specification Candidates Results Decision Packs Implement PDPs Survey Review Multimatch Validate Review Top Employees Results Redeployment Benchmarks Performers Team Development 13
  • 14. The System Key Shadowmatch® Strengths Strength Impact Objective survey worksheet • Consistent & accurate results • Better decision framework Fully automated & self-managed • Minimal HR ‘overhead’ • Easily mass deployed • Immediate results • No consulting Comprehensive results • Behaviors, habits, efficiency, conceptual, attitude Dynamic benchmark creation • Unique by role/position/location • Never a predefined template Multi-match capability • “Best person for the position” • “Best position for the person” Formal interview support • Benchmark specific interviews • Formalized feedback on candidate Personal development programs • Actionable employee development • Measurable results 14
  • 15. Solution Overview Agenda Introduction The Research The System Applications The Benefits Demonstration Conclusion 15
  • 16. Applications Addresses the Entire Employee Lifecycle Career Planning Career & Performance Recruitment Selection Development Succession Exit Management Planning Succession Planning Ensures Top Performer management from sourcing to exit Provides a single system with multiple applications 16
  • 17. Solution Overview Agenda Introduction The Research The System Applications The Benefits Demonstration Conclusion 17
  • 18. The Benefit Business Benefit Gained Precision behavioral development More effective selection framework Improved poor performer recovery Improved ratio of top performers Reduce staff turnover numbers Greater cultural cohesion Increased productivity Improved Return On Employment! (ROE) 18
  • 19. Solution Overview Agenda Introduction The Research The System Applications The Benefits Demonstration Conclusion 19
  • 20. Demonstration Demonstration Company ‘X’ with Three Departments All employees & applicants have been surveyed Benchmarks need to be validated Fill an open Requisition • Recruitment Specification/Interview Pack Optimal redeployment of an individual • Using Multimatch to find the “best position for the person” Development of a poor performer • Recommending a Personal Development Program Career/Succession Planning • Using Multimatch to find the “best person for the positions” Assemble a productive project team • Matching cross functional employees 20
  • 21. Solution Overview Agenda Introduction The Research The System Applications The Benefits Case Studies Demonstration Conclusion 21
  • 22. Conclusion Why Shadowmatch®? Differentiator Impact Objective survey/assessment system • Consistent & accurate results provides better decision framework • Doesn’t require employee ‘self-assessment’ • Graphical people / organizational / cultural map Fully automated & self-managed • Minimal HR ‘overhead’ & streamlined mass deployment • Company dashboard with immediate results • No dependence on consulting resources Optimal price point • Supports large scale deployment • Cost effective at every organizational level • Complimentary with higher cost assessments (skills/personality/psychometric) Addresses the entire employee • One system supports recruiting; re-deployment; career & succession planning; performance lifecycle management; poor performer recovery; exit planning ‘Positive experience’ philosophy • Uniquely enjoyable survey • Facilitates team building & conflict resolution • Generates employee ‘buzz’ 22