Facebook engagement is more important for businesses than just accumulating likes. Engagement shows customers actively interacting with a business and thinking about how it can benefit them. This can also expose the business to more potential customers when engagement is shared by friends. The document provides tips to increase engagement, such as minimizing posts to one or two per day, keeping posts short under 250 characters, adding photos which doubles likes and comments, asking questions to elicit responses, and posting at strategic times like evenings and weekends.