Social media use is growing rapidly, especially among younger demographics. Over 400 million people actively use Facebook, spending an average of 55 minutes per day on the site. The number of tweets on Twitter has grown to over 10 billion. Mobile access to social media sites like Facebook and Twitter has tripled in the past year. Blogs have also grown significantly, with over 133 million blogs indexed on Technorati. While newspapers are declining in readership among younger generations, social media allows for new opportunities in web traffic, archived content, and breaking news dissemination. Authenticity, trust, listening, and engaging in conversations in real-time are important principles for effective social media use.