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                        mobile design in :20
                         Introduction to mobile for designers
                         Prepared by Steven Hoober for User Centered Design at AII




                         2 November 2010




                                                                                               Elements, unless noted, shared under Creative Commons
Mobile-Intro	   Saved on 2 November 2010 at 11:28 PM	   Brand and format ©2010 Steven Hoober   Attribution-Share Alike 3.0
                                                                                               http://creativecommons.org/licenses/by-sa/3.0/
A
    4ourth mobile design in twenty minutes	                                                                                                          Presentations

    Web or App?

     ...or both? Wait, or a service? Or?

    Utility:                                                                                Web
    •	 To reach the broadest audience, you need a mobile website.
    •	 Apps require maintenance, can rarely be ported well or easily.
                                                                                            •	 Runs anywhere (customize if you want, though).
                                                                                            •	 Always has to be connected (for now).
    Need:                                                                                   •	 Mercy or blessing of operators.
    •	 Repeated use, deep information is an app.
    •	 Quick hits, rare usage is an app.                                                    •	 Revenue models?
    •	 Towtruck and accident apps are stupid. What do your users really need?               •	 Google is powerful.
    Marketability:                                                                          App
    •	 Even if free, apps are functionally products. If you have customers instead of
       viewers, maybe an app is the way to go. Else, you are a website.                     •	 Platform dependent.
    •	 Apps that are just installable websites are rejected by users. Be careful.           •	 Always works.
    Content:                                                                                •	 Hardware access.
    •	 Apps work offline. Websites must be connected.                                       •	 Mercy or blessing of stores.
    •	 But make sure your data is fresh.
    •	 And app engines have limits on storage. How much data do you have?
                                                                                            •	 May have limited revenue models.
                                                                                            •	 Important to keep?
    Availability:
    •	 Watch the analytics. If getting lots of web traffic, make a website.                 Services
    •	 How can people discover your app? They can get desktop, and pre app-store
       platforms did fine. Can your website sell your apps?
                                                                                            •	 Network related (BBM) or super-universal (SMS).
                                                                                            •	 Low learning curve.
    Cost:                                                                                   •	 Minimal ability to teach or discover.
    •	 Mobile web is much cheaper (50-80% of a desktop site), including fitting to
       multiple device types.                                                               •	 Viral, but only viral.
    •	 Apps are much more expensive, and that’s per platform. Very, very, very few
       app providers are making money in even Apple’s store.




    Mobile-Intro	                                                       Saved on 2 November 2010 at 11:28 PM	                        ©2010 Steven Hoober        2
A
    4ourth mobile design in twenty minutes	                                                                   Presentations

    Being a mobile designer

                                                                                      Ten or eleven things            .




                                                                                           web designers              .




                                                                                            need to know              .




                                                                                             before going             .




                                                                                                        mobile        .




    Mobile-Intro	                             Saved on 2 November 2010 at 11:28 PM	           ©2010 Steven Hoober         3
A
    4ourth mobile design in twenty minutes	                                                           Presentations

    One

     Live a mobile life




    Mobile-Intro	                             Saved on 2 November 2010 at 11:28 PM	   ©2010 Steven Hoober        4
A
    4ourth mobile design in twenty minutes	                                                           Presentations

    Two

     Believe it’s a communications device

     And a computer




    Mobile-Intro	                             Saved on 2 November 2010 at 11:28 PM	   ©2010 Steven Hoober        5
A
    4ourth mobile design in twenty minutes	                                                           Presentations

    Three

     Use mobile analytics

     Desktop web tools won’t cut it




    Mobile-Intro	                             Saved on 2 November 2010 at 11:28 PM	   ©2010 Steven Hoober        6
A
    4ourth mobile design in twenty minutes	                                                           Presentations

    Four

     Know your platform




    Mobile-Intro	                             Saved on 2 November 2010 at 11:28 PM	   ©2010 Steven Hoober        7
A
    4ourth mobile design in twenty minutes	                                                           Presentations

    Five

     Target the devices your users have




    Mobile-Intro	                             Saved on 2 November 2010 at 11:28 PM	   ©2010 Steven Hoober        8
A
    4ourth mobile design in twenty minutes	                                                           Presentations

    Six

     Design for contexts of use




    Mobile-Intro	                             Saved on 2 November 2010 at 11:28 PM	   ©2010 Steven Hoober        9
A
    4ourth mobile design in twenty minutes	                                                           Presentations

    Seven

     Understand the region and culture




    Mobile-Intro	                             Saved on 2 November 2010 at 11:28 PM	   ©2010 Steven Hoober        10
A
    4ourth mobile design in twenty minutes	                                                           Presentations

    Eight

     Learn the implications of intermediaries




    Mobile-Intro	                             Saved on 2 November 2010 at 11:28 PM	   ©2010 Steven Hoober        11
A
    4ourth mobile design in twenty minutes	                                                           Presentations

    Nine

     Use device
     repositories




    Mobile-Intro	                             Saved on 2 November 2010 at 11:28 PM	   ©2010 Steven Hoober        12
A
    4ourth mobile design in twenty minutes	                                                           Presentations

    Ten

     Send only what is needed




    Mobile-Intro	                             Saved on 2 November 2010 at 11:28 PM	   ©2010 Steven Hoober        13
A
    4ourth mobile design in twenty minutes	                                                           Presentations

    Eleven

     Design with rules and patterns

     Not pixels




    Mobile-Intro	                             Saved on 2 November 2010 at 11:28 PM	   ©2010 Steven Hoober        14
A
    4ourth mobile design in twenty minutes	                                                                                                                                                      Presentations

    What is mobile?

     Everything
                                                                                                                                    GPS


                                          Navigational assistants
           Navigation                                                                                                                                                           Digital
                                                                                                                                                                                cameras

                                                                                                                                                                                                Navigator phones

                                                                               Broadcast television
            Television                                                                                                                                                    TV phones
                                                                                                                                                                                                TV phones


                                                                                                                                                                                                Message phones
                                                                                                                                                             Cameraphones
                                                Film cameras
                                                                                                                                                                                                Camera phones
       Photography
                                                                                                                  2-way paging               Blackberry, etc.
                                                                                                                                                                                                Feature phones


                                   Paging                           Alpha paging
                Paging                                                                                                                                                                          Everything phones


                                                                                                                        PCS                                                                     Music phones
                                                                                                                                                   Music
                                                                                                                                                   phones
                                                                                                       GSM                                                           PDA                        Game phones
            Telephony                                                                                                                                                phones

                                                                                        AMPS                                                                                                    Smart phones
                                   IMTS

    Radiotelephony                                                                                               PDAs




                               Day planners
           Calendars                                                                                                                      Portable gamers



                               Portable games
               Gaming                                                                                                                                       MP3 players

                                                      Portable music players
                    Music
                            1980                       1985                            1990               1995                   2000            2005                            2010


    Mobile-Intro	                                                                   Saved on 2 November 2010 at 11:28 PM	                                                       ©2010 Steven Hoober                 15
A
    4ourth mobile design in twenty minutes	                                                           Presentations

    What is mobile?

     Anything




    Mobile-Intro	                             Saved on 2 November 2010 at 11:28 PM	   ©2010 Steven Hoober        16
A
    4ourth mobile design in twenty minutes	                                                           Presentations

    What is mobile?

     Interactive

     Personal

     The new normal




    Mobile-Intro	                             Saved on 2 November 2010 at 11:28 PM	   ©2010 Steven Hoober        17
D
    4ourth Mobile Design Documentation

    Operating System Documentation
    Join the mobile community




                                     mobile patterns wiki
                                      Visit www.4ourth.com/wiki/ to contribute to the design patterns, and to
                                      add and view other mobile design tips and tools.




                                                                                                            Elements, unless noted, shared under Creative Commons
    Mobile-Intro	            Saved on 2 November 2010 at 11:28 PM	   Brand and format ©2010 Steven Hoober   Attribution-Share Alike 3.0
                                                                                                            http://creativecommons.org/licenses/by-sa/3.0/
                                                                                                                                                                    18

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Introduction to Mobile for (Web) Designers

  • 1. Presentations mobile design in :20 Introduction to mobile for designers Prepared by Steven Hoober for User Centered Design at AII 2 November 2010 Elements, unless noted, shared under Creative Commons Mobile-Intro Saved on 2 November 2010 at 11:28 PM Brand and format ©2010 Steven Hoober Attribution-Share Alike 3.0 http://creativecommons.org/licenses/by-sa/3.0/
  • 2. A 4ourth mobile design in twenty minutes Presentations Web or App? ...or both? Wait, or a service? Or? Utility: Web • To reach the broadest audience, you need a mobile website. • Apps require maintenance, can rarely be ported well or easily. • Runs anywhere (customize if you want, though). • Always has to be connected (for now). Need: • Mercy or blessing of operators. • Repeated use, deep information is an app. • Quick hits, rare usage is an app. • Revenue models? • Towtruck and accident apps are stupid. What do your users really need? • Google is powerful. Marketability: App • Even if free, apps are functionally products. If you have customers instead of viewers, maybe an app is the way to go. Else, you are a website. • Platform dependent. • Apps that are just installable websites are rejected by users. Be careful. • Always works. Content: • Hardware access. • Apps work offline. Websites must be connected. • Mercy or blessing of stores. • But make sure your data is fresh. • And app engines have limits on storage. How much data do you have? • May have limited revenue models. • Important to keep? Availability: • Watch the analytics. If getting lots of web traffic, make a website. Services • How can people discover your app? They can get desktop, and pre app-store platforms did fine. Can your website sell your apps? • Network related (BBM) or super-universal (SMS). • Low learning curve. Cost: • Minimal ability to teach or discover. • Mobile web is much cheaper (50-80% of a desktop site), including fitting to multiple device types. • Viral, but only viral. • Apps are much more expensive, and that’s per platform. Very, very, very few app providers are making money in even Apple’s store. Mobile-Intro Saved on 2 November 2010 at 11:28 PM ©2010 Steven Hoober 2
  • 3. A 4ourth mobile design in twenty minutes Presentations Being a mobile designer Ten or eleven things  . web designers  . need to know  . before going  . mobile  . Mobile-Intro Saved on 2 November 2010 at 11:28 PM ©2010 Steven Hoober 3
  • 4. A 4ourth mobile design in twenty minutes Presentations One Live a mobile life Mobile-Intro Saved on 2 November 2010 at 11:28 PM ©2010 Steven Hoober 4
  • 5. A 4ourth mobile design in twenty minutes Presentations Two Believe it’s a communications device And a computer Mobile-Intro Saved on 2 November 2010 at 11:28 PM ©2010 Steven Hoober 5
  • 6. A 4ourth mobile design in twenty minutes Presentations Three Use mobile analytics Desktop web tools won’t cut it Mobile-Intro Saved on 2 November 2010 at 11:28 PM ©2010 Steven Hoober 6
  • 7. A 4ourth mobile design in twenty minutes Presentations Four Know your platform Mobile-Intro Saved on 2 November 2010 at 11:28 PM ©2010 Steven Hoober 7
  • 8. A 4ourth mobile design in twenty minutes Presentations Five Target the devices your users have Mobile-Intro Saved on 2 November 2010 at 11:28 PM ©2010 Steven Hoober 8
  • 9. A 4ourth mobile design in twenty minutes Presentations Six Design for contexts of use Mobile-Intro Saved on 2 November 2010 at 11:28 PM ©2010 Steven Hoober 9
  • 10. A 4ourth mobile design in twenty minutes Presentations Seven Understand the region and culture Mobile-Intro Saved on 2 November 2010 at 11:28 PM ©2010 Steven Hoober 10
  • 11. A 4ourth mobile design in twenty minutes Presentations Eight Learn the implications of intermediaries Mobile-Intro Saved on 2 November 2010 at 11:28 PM ©2010 Steven Hoober 11
  • 12. A 4ourth mobile design in twenty minutes Presentations Nine Use device repositories Mobile-Intro Saved on 2 November 2010 at 11:28 PM ©2010 Steven Hoober 12
  • 13. A 4ourth mobile design in twenty minutes Presentations Ten Send only what is needed Mobile-Intro Saved on 2 November 2010 at 11:28 PM ©2010 Steven Hoober 13
  • 14. A 4ourth mobile design in twenty minutes Presentations Eleven Design with rules and patterns Not pixels Mobile-Intro Saved on 2 November 2010 at 11:28 PM ©2010 Steven Hoober 14
  • 15. A 4ourth mobile design in twenty minutes Presentations What is mobile? Everything GPS Navigational assistants Navigation Digital cameras Navigator phones Broadcast television Television TV phones TV phones Message phones Cameraphones Film cameras Camera phones Photography 2-way paging Blackberry, etc. Feature phones Paging Alpha paging Paging Everything phones PCS Music phones Music phones GSM PDA Game phones Telephony phones AMPS Smart phones IMTS Radiotelephony PDAs Day planners Calendars Portable gamers Portable games Gaming MP3 players Portable music players Music 1980 1985 1990 1995 2000 2005 2010 Mobile-Intro Saved on 2 November 2010 at 11:28 PM ©2010 Steven Hoober 15
  • 16. A 4ourth mobile design in twenty minutes Presentations What is mobile? Anything Mobile-Intro Saved on 2 November 2010 at 11:28 PM ©2010 Steven Hoober 16
  • 17. A 4ourth mobile design in twenty minutes Presentations What is mobile? Interactive Personal The new normal Mobile-Intro Saved on 2 November 2010 at 11:28 PM ©2010 Steven Hoober 17
  • 18. D 4ourth Mobile Design Documentation Operating System Documentation Join the mobile community mobile patterns wiki Visit www.4ourth.com/wiki/ to contribute to the design patterns, and to add and view other mobile design tips and tools. Elements, unless noted, shared under Creative Commons Mobile-Intro Saved on 2 November 2010 at 11:28 PM Brand and format ©2010 Steven Hoober Attribution-Share Alike 3.0 http://creativecommons.org/licenses/by-sa/3.0/ 18