The document outlines the work of a company that has developed digital solutions for various clients, emphasizing the creation of websites for GE and the 9/11 Memorial, focusing on user experience, mobile accessibility, and integration with existing systems. Challenges included ensuring high performance during peak usage and creating a content management system aligned with business workflows. The results included successful site launches and ongoing partnerships, demonstrating effectiveness in increasing user engagement and operational efficiency.

1. Built on technology. Driven by data.
Focused on user experience.

2. 19
offices
spanning
11
countries

3. 420+ employees
6 US offices
1000+ digital solutions

5. INDUSTRIALSOLUTIONS
RESPONSIVE STRATEGY&DESIGN
The Goal
Build
a
new
website
for
geindustrial.com,
which
would
become
the
model
for
building
all
GE
websites.
The Challenges
§ Build
a
flexible platform
which
could
accommodate
all
of
GE’s
digital
properties.
§ Create
a
content
management
workflow
that
fit
seamlessly
into
GE’s
internal
workflow
process.
§ Create
a
common
look
and
feel
across
all
GE
properties.
§ Deliver
an
exceptional
mobile
experience.
The Result
• A
visually
engaging,
mobile-­‐friendly
design,
built
on
a
robust
platform
that
enables
one
code
base
to
run
dozens,
even
hundreds
of
websites.
Manageable
framework,
improved
efficiencies,
and
reduced
costs.
• FFW
continues
to
work
with
GE
and
to
date,
has
helped
create
30+
websites
across
products
and
regions.

6. The Goal
Build
a
newer,
faster
and
more
efficient
website,
accessible
across
multiple
mobile
platforms
that
provides
a
comforting
experience
for
site
visitors.
The Challenges
§ Maintain
high
speed
and
availability during
high
loads,
while
also
providing
accessibility
to
older
browsers
and
multiple
mobile
platforms.
§ Integration
with
the
Raisers
Edge
CRM.
§ Configuration
of
Drupal’s
roles
and
permissions
to
align
with
the
Memorial’s
business
workflow
and
optimize
site
security
through
access
control
to
read
and
write
privileges.
§ Develop
an
easy-­‐to-­‐use
administrative
control
panel
for
updating
web
content
and
to
manage
donations,
memberships,
and
merchandise
orders.
The Result
• The
site
was
launched
on
September
11,
2011
welcoming
over
one
million
visitors.
The
site
easily
handled
the
traffic
spike
and
launched
9/11
Memorial’s
fundraising
efforts
to
quickly
exceed
their
goal.
FFW
continues
work
with
9/11
to
improve
user
experience
and
conversion.
911MEMORIAL.ORG
MOBILESTRATEGY& DESIGN

7. The Goal
To
create
an
intranet
solution
that
improved
two-­‐way
communication
and
collaboration
between
Verizon
and
it’s
employees
and
partners.
The Challenges
• Numerous
integrations
with
other
applications
and
services
(SSO,
LDAP,
video
platform,
statistics,
and
search)
• Limiting
security
policies
and
interdependencies
with
multiple
teams
• Complex
hardware
infrastructure
• Massively
loaded
application
with
high
availability
The Result
• Greatly
improved
editorial
workflow,
user
engagement
and
two-­‐way
communication.
Verizon’s
portal
has
been
through
several
iterations.
Each
delivered
ahead
of
schedule.
INTRANET PORTAL
MOBILESTRATEGY& DESIGN

9. enterprise
channel
partner
enterprise
partnerpremium
supporting
partner 1000+solutions
100% 250+
60+
• Maintain,
and
contribute
to
mission-­‐critical
Drupal
7
&
8
modules
• Exclusivemember
of
the
Large Scale Drupal Group
Drupal
Experience
Partnerships
Capabilities Drupal
Acquia
Certified
Developers
Drupal
Specialists

10. Who uses our technology?
Over
50%
of
the
Top
Media
and
Entertainment
Companies

11. Who uses our technology?
9
of
12
Top
Technology
Companies

12. Who uses our technology?
33%
of
Largest
Life
Sciences
Companies

13. Who uses our technology?
7
of
10
Top
Universities

14. • Stakeholder
discovery
• Discovery
workshop
• Stakeholder
interviews
• Scope
run
• Web
strategy
• Detailed
specifications
• Project
plan
• Team
selection
• Information
architecture
and
wireframes
workshop
• Information
architecture
• Wireframes
-­‐ mobile
first
• Prototypes
• User
testing
on
prototypes
• Design
workshop
• Design
main
page
types
• Design
all
page
types
• Apply
design
on
prototype
• Architecture
workshop
• Architecture
• Development
• Migration
• Quality
assurance
• Audits
• Deployment
• Training
• Support
for
custom
development
Discovery
&
strategy
Planning Creative
Development
&
deployment
Support
&
maintenance
Our Process

15. Ongoing Support &
• Training
for
your
staff
• Co-­‐development
• Continuous
delivery
• Bug
fixes
• Routine
site
maintenance
• Development
of
new/additional
site
features
Continuous Delivery

16. How can we help you?