Esteban Kolsky, profile picture

Esteban Kolsky

Sort by
CX for Executives
El futuro de marketing an america latina (16 9)
What's the next evolution of customer service - #DF2014 Deck
El Conocimiento / Contenido Social - Spanish Language Presentation to EBE Dominicana 2013
Defining the true cloud (SugarCRM Webinar from 2012)
Social Business is a Snap!
Chusma contact center in 2013+
how to drive and reward valuable employee behaviors
Next principles webinar 08-20112
Customer service using social - CRM Evolution 2012
Sfdc user group presentation july 2012
Social, connected, and collaborative
The way we will complain (sourced now)
everything you wanted to know about using social channels in customer service (but did not know who to ask)
the long tail of marketing