Neev Technologies, established in 2005, offers managed services for various platforms including CakePHP, Magento, and Hybris, focusing on offshore product development and digital marketing. Their services include application maintenance, incident management, and technical support, characterized by a structured transition process and adherence to service level agreements. Key clients include ecommerce sites like modeb.com and keh.com, with a commitment to high server uptime and performance improvements.

1. Neev CakePHP Managed
Services Offering

2. Magento
Hybris Commerce
SaaS Applications
Adobe Marketing Cloud
Custom Development
300+ team with experience
in managing offshore,
distributed development.
Neev Technologies
established in Jan ’05
VC Funding in 2009 By
Basil Partners
Part of Publicis Groupe
Hybris and Adobe CQ
centers of Excellence
Offices at Bangalore,
Gurgaon, Pune, Mumbai
Member of NASSCOM
Key Company Highlights
iPhone
Android
PhoneGap
Windows Phone
HTML5 Apps
Web
AWS
Rackspace
Joyent
Heroku
Google Cloud Platform
Mobile Cloud
Outsourced Product Development
User Interface Design and User Experience Design
Performance Consulting Practices
Quality Assurance & Testing
Digital Marketing, CRM, Analytics (Omni-Channel)
About Neev
Click here to know more about us

3. • Introduced in April 2005, CakePHP is an OpenSource MVC-based web application
framework.
• Some of the benefits that CakePHP brings are:
 Lets us rapidly build applications.
 Requires lesser code thus making development simpler and less complicated.
 Can be used in commercial applications since it is distributed under the MIT license.
 CakePHP – based apps are more secure due to the presence of in-built tools for input
validation, CSRF protection, Form tampering protection among others.
• CakePHP is used to build web applications and to manage websites and blogs.
• It is used by many sites including mapme, bookingboy, followmy.tv among others.
CakePHP – An Overview

4. CakePHP Managed Services - Transition Road Map
Acceptance of Operations
Manual
Knowledge Transfer
Workshop
Transition Phase
Neev SLA driven Support

5. • The first steps in the transition process involves reviewing or jointly preparing and
acceptance of the Operations manual by Neev.
• Our Operations Manual would consist of the following items:
o Infrastructure
o Infrastructure overview and diagram
o Infrastructure / service configuration
o System access and credentials
o List of project specific packages installed
o System image maintenance process
CakePHP Managed Services - Operations Manual
o Security configurations (eg. security groups,
IAM/bucket policies)
o Deployment process and procedure
o Monitoring tools, Services and Thresholds
o Backup configuration
o Restoration/DR procedures
o Possible improvements

6. • Database schema with table and field name
definitions
• Latest codebase or access to Git/SVN
• Technical document explaining the code
structure. (can be jointly built if not available.)
• Test Cases / Unit Tests / Smoke Tests.
• Simple Test or Selenium scripts if any.
• Functional Overview diagram.
• Details of 3rd Party integrations tracking tools
if any, (eg: Omniture/GA tags, A/B Testing or
Personalization snippets.)
CakePHP Managed Services – Application Information
• Past history of incidents
• Standard Operating Procedures for content
updates, bug fixes, Enhancements.
• Workflows for Staging and Approval of work
• Presentation Layer document with design
guidelines, color palettes, fonts, UI
components style guide etc.
• Known issues and solutions / workarounds to
fix them
• Escalation Matrix and owners.

7. • Joint session with the existing technical team to run through the project and engage in a
Q&A session to get doubts clarified.
CakePHP Managed Services - Knowledge Transfer Workshop
Pic Source: http://www.teathymeatsadies.com/

8. • Neev team starts with fixing medium and minor tickets (P3 & P4) tickets .
• Higher priority, P1 and P2 tickets is fixed jointly with the existing technical team’s
involvement.
CakePHP Managed Services - Transition Phase
Pic Source: www.greeleygov.com/ Pic Source: ronriffe.files.wordpress.com

9. • Once the onboarding is complete, the Neev team takes over resolution of all tickets, and
provides monthly reports on the activities.
CakePHP Managed Services - Neev SLA driven Support
Source: searchfactory.com.au Source: www.pm-primer.com/

10. • Frontend Design changes
• Content updates (content and images provided by the client)
*Doesn’t include creating new landing pages / micro sites
• Bug fixes and minor enhancements
• Performance Tuning
• Data backup and restoration
• Smoke Tests
• Tracking & reporting errors & SEO issues via Google Analytics / Google
Webmaster
CakePHP Managed Services - Services Covered

11. Giftease.com:
• A dedicated team of 4 resources who carry out enhancements and bug fixes.
• Avg. Tickets closed / month : 85 -120 tickets
• 6 Month Average Server Uptime : 99.89%
(including scheduled maintenance downtime)
Read about the work done by us for giftease here.
DomainIndustries.com - A supplier for kitchen and bath products.
• A shared resource team that carries out Frontend UI design changes, feature enhancements, bug
fixes and performance tweaks.
• Plans to provide additional services like advanced analytics, A/B Testing, Heat maps and Click flow
reports and other services that will help in improving the conversions on the site.
• Avg. Tickets closed / month : 30
• Avg. Server Uptime : 99.87%
(including scheduled maintenance downtime)
Success Stories - Case Studies

12. ModeB.com - A high fashion eCommerce store built on Magento Enterprise.
• Offering managed services via a shared resource team
• Team carries out Frontend UI design changes, performance tweaks, enhancements and bug fixes
• Avg. Tickets closed / month : 30
Fashionara.com: One of the leading Indian fashion and apparel eCommerce portals in India.
• The technology stack involves Magento Enterprise, running on Nginx.
• 24/7 Infrastructure support for their current production and staging environments.
• This comprises of Amazon EC2, RDS, SNS, S3, Cloud Front, Elastic cache etc.
• Avg. Server Uptime : 99.79%
Read about the work done by us for Fashionara here.
KEH.com - Largest eCommerce site for used Cameras.
• It is a bespoke eCommerce Application built on ASP.net by Neev.
• Managed services team involves one dedicated backend resource and a shared hosting administrator.
Read about the work done by us for KEH here.
Success Stories - Case Studies ..continued

13. A Few Clients

14. Partnerships

15. India - Bangalore
The Estate, # 121,6th Floor,
Dickenson Road
Bangalore-560042
Phone :+91 80 25594416
Neev Information Technologies Pvt. Ltd. sales@neevtech.com
India - Pune
Office No. 4 & 5, 2nd floor, L-Square,
Plot No. 8, Sanghvi Nagar, Aundh,
Pune - 411007.
Phone :+91 20 64103338
For more info on our offerings, visit www.neevtech.com