The document discusses 5 ways that web management can help improve an organization's intranet: 1) Having clear goals, 2) Continuous improvement through metrics, 3) Maintaining consistency, 4) Curation of content, and 5) Being mobile-friendly. It notes that without goals an intranet will not be effective and provides examples of how companies like Amazon continuously track metrics to improve user experience. The document advocates for consistency across the intranet in areas like search and information quality. It also promotes curating content and designing the intranet to be accessible on mobile devices, as mobile usage continues to grow.

1. Web
management and
intranets
James Royal-Lawson
Beantin webbkommunikation

2. UX...
“Our intranet sucks”
http://blog.nonlinearcreations.com/2013/09/intranet-broken-this-might-be-why/
“Why is our intranet so unusable?”

3. Outside in
5 ways web management
can help improve your
intranet

4. 1. Goals
Goals
http://beant.in/10JJuRN

5. No goal? No go!
http://i.t1n.se/templates/Go-no-go-website-content-template.svg

6. 2. Continuous improvement
http://i.t1n.se/templates/Web-digital-metrics-template-template.svg

7. 2. Continuous improvement
Amazon

8. 3. Consistency

9. 3. Consistency

10. The problem with search
Information Quality

11. 4. Curation

12. 5. Mobile
http://bradfrostweb.com/blog/post/this-is-the-web/

13. This is your website
http://bradfrost.github.io/this-is-responsive/

14. 5. Mobile
http://www.scribd.com/doc/135877921/Comscore-research-report-on-State-of-Mobile-Marketing-in-2013

15. People are like water...
http://www.flickr.com/photos/90616144@N00/4858823199/

16. Web management for intranets...
Goals,
continuous improvement,
consistency, curation,
mobile
James Royal-Lawson http://beantin.se/
User centered digital workplace