Internal Coaching Guide

NASA implemented an internal coaching program to develop leadership skills and support goals. The document provides details on: 1) NASA's policy of using internal and external coaches to train managers in coaching skills. 2) Guidelines for selecting and training internal coaches, including requiring coaching certification and dedicating 10% of time to coaching. 3) How internal coaches support NASA goals by coaching employees at all levels and serving as resources across centers. 4) Requirements for internal coaches to complete training, obtain certifications, and develop coaching skills over time.