When CICS Transaction Server introduced native Web services about a decade ago, SOA became a reality for CICS customers. Today, many customers are doing tens of millions of SOAP based CICS Web services per day. Some are doing much more. But SOAP based CICS Web services are only a part of the SOA story. Support for the REST architectural style in CICS is an increasingly popular alternative to SOAP. And JSON is a popular alternative to XML for many application use cases. Additionally, there have been a great many enhancements to both these SOA styles in recent years. Come to this session to get up to speed on the evolution of these technologies. And most importantly, learn which is the right tool for the job.

1. © 2014 IBM Corporation
CICS and the new SOA
What you don’t know might help you
Önder Ozcan, Garanti Teknoloji
Rob Jones, IBM

2. Please note
IBM’s statements regarding its plans, directions, and intent are subject to change or
withdrawal without notice at IBM’s sole discretion.
Information regarding potential future products is intended to outline our general product
direction and it should not be relied on in making a purchasing decision.
The information mentioned regarding potential future products is not a commitment, promise,
or legal obligation to deliver any material, code or functionality. Information about potential
future products may not be incorporated into any contract. The development, release, and
timing of any future features or functionality described for our products remains at our sole
discretion.
Performance is based on measurements and projections using standard IBM
benchmarks in a controlled environment. The actual throughput or performance
that any user will experience will vary depending upon many factors, including
considerations such as the amount of multiprogramming in the user’s job stream,
the I/O configuration, the storage configuration, and the workload processed.
Therefore, no assurance can be given that an individual user will achieve results
similar to those stated here.

3. Agenda
• CICS and SOA review
• A brief history of SOA options in CICS
• Mobile and the mainframe
• SOAP / XML vs JSON / REST
• De-bunking session
• Horses for courses
• Co-existence is a beautiful thing
• What’s new in CICS and SOA?
• Evolving JSON and REST support for CICS
• Compare and contrast
• Garanti Teknoloji
• A PoT combining CICS JSON web services with DataPower
2

4. CICS and SOA
review

5. CICS essential design concepts
• Pseudo-conversational programming
• Communication area: COMMAREA, Channels & Containers
• Program-to-program communication
4
Presentation
logic
Business
logic
Data access
logic

6. CICS TS
Web
service
Client
CICS Program
Business
logic
B
Requester
connector
Web
services
end-point
Service Provider
D
Integration
logic
I
A
SOAP
CICS TS
Web
service
Client
CICS
Web
services
support
Integration
logic
Data
access
Business Function
DI
Business
logic
B
Requester (Service Provider)
SOAP
A
Example #2 CICS Web Services
Example #1 CICS Transaction Gateway
5
Two models of CICS SOA integration

7. 6
The CICS TG Product Suite
Transactional access to your key business assets
CICS TS for z/OSCICS TS for VSETXSeriesCICS TS for i
Capabilities your developers need
C / C++ COBOLJEEJava
Microsoft .NET
Framework
Mobile
Scalable integration with your systems
CICS TG
for z/OS
CICS TG for
Multiplatforms
CICS TG
Desktop Edition
Synchronous communication APIs for developers
New in V9.1!

8. CICS TG solution architectures
7
Remote
TG APIs
CICS TG
Local-IP
App
TCP/IP
localhost
Local
TG APIs
Local
App
cross
memory
Remote
TG APIs
Remote
App
Java / JCA
ECI V1 / ESI V1
EPI V1 / COM
2-tier local APIs
Java / JCA
ECI V2 / ESI V2
.NET
2-tier remote APIs
Java / JCA
ECI V2 / ESI V2
.NET
3-tier remote APIs
TCP/IP
CICS TG machine
CICS
servers
CICS
servers
CICS
servers
JSON
web services
TCP/IP
CICS
comms

9. Characteristics of raw data exchange
Avoiding data transformation minimizes run-time overheads,
however …
• Tight coupling often creates affinities in business logic
• Modifications to existing fields require application changes
• Addition of new fields affect all existing users
• Fields are typically accessed using relative position
… or some bespoke convention
• Data requires a separate document to describe fields
• Data is not portable and therefore is platform dependent
• Incompatible floating-point representations
• Code pages are often assumed
…making true internationalization very difficult!
8

10. Introduction to XML
• Extensible Markup Language (XML), is owned by the World
Wide Web Consortium (W3C).
• XML is an open standard protocol that provides a mechanism to
create and define a meta-language that can be used to
structure information.
• XML is extensible; there are no pre-defined tags (e.g. HTML)
• Development teams define meaningful tags for themselves and
their peers, such as within a business, across an industry, or
across multiple industries.
• XML is used to create new Internet languages.
9

11. SOAP
WDSL WS-Sec
WS-AT
Service Description
Service Governance
S O A
SOA story: Enterprise SOA
WSRR
High ceremony

12. S O A High ceremonyLow ceremony
REST
HTTPAtom
Resource-oriented
SOAP
WDSL WS-Sec
WS-AT
Service Description
Service Governance
SOA story: RESTful SOA
WSRRDynamic
Scripting
PHP
Situational apps
Mobile enablement

13. Service Description
Service Governance
SOAP
WDSL WS-Sec
WS-AT
S O A High ceremony
CICS TS v3
Low ceremony
REST
HTTPAtom
SOA story: CICS TS v3 era
WSRRDynamic
Scripting
PHP
Situational apps
Resource-oriented
Mobile enablement

14. S O A High ceremonyLow ceremony
CICS TS v4
WS-Addressing
Service Components
REST
HTTPAtom
Mobile enablement
Resource-oriented
SOAP
WDSL WS-Sec
WS-AT
Service Description
Service Governance
CICS TS v3
Dynamic
Scripting
PHP
Situational apps
SOA story: CICS TS v4 era
WSRR
CICS TS v4.2
Feature Pack for Mobile Extensions

15. Approach to web services development
14
Bottom up – Start with a language
structure and convert it into a form
usable as a CICS web service
Top down – Start with a WSDL
document and convert it into a form
usable as a CICS web service.
Web service
requester
Web service
provider
CICS as provider CICS as requesterCICS
Bottom
up
Top
down
WSDL
Language
Structures
e.g. COPYBOOK
Provider
CICS is the host of the
web service being
invoked from elsewhere
Requester
CICS is the consumer
of a web service
provided elsewhere

16. Best tool for the job?
A very fast car will get you there quickly….
….but sometimes you need a vehicle with more generic
capabilities….
15
Bloodhound SSC
Image credit: Flock and Siemens
http://en.wikipedia.org/wiki/Piaggio_Ape
Image credit: motorevija.com.hr

17. Matchmaking:
Mobile, meet the
mainframe!

18. Mobile: Another stage in computing history
17
Host/Mainframe
Client/Server
Web/Desktop
Mobile/Wireless/Cloud
Mobile is different:
•Ubiquitous computing
•Mixed models – web/native/hybrid
•A different type of app – context aware
•Revolutionary to business models

19. Mobile internet usage by device (UK 2014)
Source: UK Office for National Statistics

20. 0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
0.00
0.50
1.00
1.50
2.00
2.50
3.00
2012 2013 2014 2015 2016 2017 2018
Smartphoneowners
(Billions)
WW Smartphone adoption 2012-18
Smartphone owners Mobile marketshare % Population share %
>50% Smartphone adoption in 9 countries now
Source: emarketer.com

21. Worldwide 4G network coverage
Source: GSMA Intelligence

23. SOAP / XML vs
JSON / REST

24. What’s the philosophical difference?
• The key motivator of a RESTful SOA is simplicity and ubiquity
• Deliver content in the simplest possible way
• HTTP is available everywhere; it’s like the air around us
• With Enterprise SOA (WS-*), it’s not the body (user data) that
distinguishes the QoS, it’s the richness of the WS-* headers
• WS-Security is about choice in the decision of encryption,
identity tokens and digital signatures
• WS-Addressing is about transport-neutral mechanisms of
describing addresses
• Even the WS-I standards are about allowing maximum flexibility
within a fully agreed-upon framework of standards
• You might want to choose WS-* where you don’t have overall
control of connectivity.
• WS-ReliableMessaging and SOAP over JMS are about choice
in how you obtain qualities of service
23

25. Merging Enterprise SOA and RESTful SOA
• Developing for both Enterprise SOA and RESTful SOA enables
the exploitation of distinct content pools:
• Services generated inside your enterprise
• Services generated outside the enterprise
• Utilizing the best of both worlds allows you to take advantage of
all the communities served by your business
24

26. RESTful SOA
• A RESTful SOA is an instance of SOA that uses concepts
from the Web as the primary service architecture
• Limiting choices to make it easier to implement a SOA
• Primarily uses REST to represent and access services
• Data is encoded as JSON or XML (including XML schemas
like ATOM)
• May use alternate approaches like JSON-RPC when
appropriate
• Supports Rich User Interfaces built using AJAX
• Key aspects of building an effective RESTful SOA
• Take advantage of your existing infrastructure wherever
possible
• Use well-established, ubiquitous technologies for scalability,
performance and security
• Build rich UI’s that run in any commodity browser
• Make content simple and human readable
25

27. • A RESTful Web service is formed like a sentence – it simplifies
how developers access services
 Verb = HTTP Action (GET, POST, PUT, DELETE)
 Noun = the URI of the Service (the document)
 Adjective = MIME type of the resulting document
REST: Accessibility for Developers

28. Attributes + advantages of a RESTful SOA
■ Simplicity
 Many decisions pre-made, constrained choices
 Protocol (HTTP), encryption model (HTTPs)
 Identity token exchange (Basic-Auth, or standard HTTP schemes)
■ Ubiquity
 Use the HTTP infrastructure and other technologies like
JavaScript that already exist
■ Effortless use of services
 Single, well-understood programming model (Javascript)
 Lots of examples on the web
 Copy-cut-and-paste programming to use services
 Someone should be able to use a RESTful SOA Service without
knowing they’re doing it!
■ Cacheability, Scalability, Testability, Secureability, Navigability
27

29. What is JSON?
JavaScript Object Notation
■ Lightweight, human-readable, text based format for data
■ Simple structure
■ Native JavaScript support
■ Widely adopted by the industry
28
var invocationData = {
adapter: “GENAPPInquire”,
procedure: “getCustomerDetails”,
parameters: [otherUsername]
};

30. • The growth in mobile helped boost the popularity of JSON
• The lightweight data format is ideally suited to mobile data transfer
• As a result numerous tools and frameworks now support JSON…
© Copyright IBM Corporation 2014
• Describes the same data with less meta-information (tags)
• Processing is simpler, ideal for mobile devices
• Natively supported in JavaScript - easy for application
developers
• Human-readable – helps with application development
The Benefits of JSON

31. JSON vs SOAP/XML web services
• JSON is lightweight?
• Complexity of message structures
– A complex message in JSON representation will be more costly to
process than a simple message in XML representation
• HTTP(S) connectivity base-line cost is equivalent
JavaScript and JSON work together well by design out of the box
XML is very powerful but needs requires a dedicated parser
• Versioning of a service can be costly with SOAP/XML
• Rolling out changes to back-level clients can be costly
– Regenerate and deploy WSDL
JSON schemas are more forgiving e.g. default values fields
30

32. CICS mobile
enablement reprise
(2014)

33. Easier interaction with Mobile Devices & Gateways
• Integration of CICS TS Feature Pack for Mobile Extensions
COBOL Data mapping enhancements
• Arrays of characters are mapped as Strings
• COBOL OCCURS DEPENDING ON and OCCURS INDEXED BY
• UTF-16 string data support
CICS Explorer and cloud support for web services
• WEBSERVICE definition
• PIPELINE configuration
JAX-WS and JAX-RS support in CICS Liberty JVM server
(since CICS TS for z/OS V5.1)
SOA enhancements in CICS TS V5.2
CICS TS for z/OS V5.2 GA 2Q2014
32
ENUS214-107

34. CICS Transaction Gateway V9.1
CICS TG V9.1 GA3Q2014
• Mobile integration, robust connectivity, & strong security
3333
Foundation
Exploit zEC12 hardware with SDK 7.1
Virtualized CICS servers with IBM RTW
• Build test-suites for Java/JCA ECI applications
Channel data for request monitoring
API support for latest Windows
Secure connectivity
SSL for .NET applications
Full NIST SP800-131A compliance
TLS 1.2 secure connections for
• Java JCA .NET APIs to the Gateway
• Gateway to CICS with IPIC connections
Modern connectivity
Connection management
• For 24x7 continuous operation
Exploits IPIC heartbeat support
• Improved availability across larger
TCP/IP networks
Service enablement
Mobile integration with JSON web services
• Dynamic routing of mobile workload
• Shared tech with CICS TS + z/OS connect
• JSON xform from COBOL, C and PL/1
• Full monitoring and statistics
ENUS214-263

35. What’s new in CICS
and SOA?

36. Planned open beta availability : 23rd Mar 2015
Announcement letter ENUS215-020
Service
Agility
Enhanced support for Java and the
WebSphere Liberty profile
Cloud with
DevOps
Operational
Efficiency
enterprise grade mixed language application serving
Performance optimizations,
enhanced metrics and additional
security
New cloud and DevOps support to
automate CICS deployments
• Additional Liberty features
• Enhanced interoperability
• Simplified management
• Enhanced Java SE support
• Web service optimizations
• Performance improvements
• Enhanced metrics
• Additional security options
• Automated builds
• Scripted deployments
• UrbanCode Deploy support
• Enhanced cloud enablement
IBM CICS Transaction Server V5.3 open beta

37. “IBM intends to deliver IBM WebSphere Liberty z/OS Connect (z/OS
Connect) as a common program component of WebSphere Application
Server for z/OS, IMS™ Enterprise Suite for z/OS, CICS Transaction
Server for z/OS, and CICS Transaction Gateway.”
GA June 2014
 IBM WebSphere Application Server delivered Liberty z/OS Connect as
a new repository feature
 IMS™ Mobile Feature Pack delivered, based upon Liberty z/OS Connect
ENUS214-107, April 7th, 2014
z/OS Connect: Statement of direction

38. Additional Liberty
profile features
Enhanced
interoperability
Simplified
management
Enhanced Java SE
support
Enhanced support for Java and the WebSphere Liberty profile
The CICS TS V5.3 open beta offering also includes a technology preview of
the ability for Java programs in a Liberty profile JVM server and non-Java
programs to call each other using standard CICS API calls. This technology
preview enables:
• Java applications to use the standard JEE Connector Architecture (JCA)
to invoke CICS programs in any supported language.
• Non-Java CICS programs to issue an EXEC CICS LINK to call a Java
application running in a Liberty profile JVM server.
Additionally, the Liberty z/OS Connect feature is now
supported by the CICS TS V5.3 open beta offering*. This
provides RESTful APIs and accepts JavaScript Object
Notation (JSON) payloads between CICS, mobile devices,
and cloud environments.
* Also available in CICS TS V5.2 via APAR PI25503.
CICS TS V5.3 open beta : Service Agility

40. CICS TS V5.3 open beta and z/OS Connect
A no-charge limited time trial of potential new CICS TS capability
Planned to include
• z/OS Connect for CICS TS
• An optional Feature with CICS Liberty JVM server
• Fulfills SoD from April 7th, 2014 ENUS214-107
• Data transformation uses interoperable WSBind files
– CICS Mobile feature pack, CICS TS V5.2 JSON web services
– CICS TG V9.1 JSON web services
– WebSphere Liberty z/OS Connect feature V1.0
Also available now in CICS TS V5.2 APAR PI25503
Where?
• Check the IBM CICS open betas site!
39
http://www.ibm.com/software/htp/cics/openbeta

41. CICS TS v4
WS-AddressingService Components
REST
HTTPAtom
Mobile enablement
Resource-oriented
SOAP
WDSL WS-Sec
WS-AT
Service Description
Service Governance
CICS TS v3
SOA story: A Spectrum of Service enablement
WSRR
CICS TS v5JAX-WSJAX-RS z/OS Connect
JSON web services API Management
Low ceremony High ceremonySOA
CICS TS v4.2
Feature Pack for Mobile Extensions

42. CICS web
services and
JSON assistants
offline tooling
What are WSBind files and the assistants?
WSDL
WSBind file
Language
Structures
JSON schema
Language
Structures
Language
Structures
WSDL or
JSON schema
Bottom-up
existing SOR
applications
For the SoR
developer
e.g. COBOL, C,
PL/1 developer
Top-down
SOAP/XML
web services
Top-down
JSON web
services
For the consumer
of the web service
e.g. mobile app
developer
• Generated by off-line tooling e.g. DFHLS2JS
• Stored on zFS
• Maps data between a web service and an SOR
language structure representation at run time
•e.g. JSON schema to COBOL copybook

43. 42
Bespoke
integration
“Zero-code”
solution
Complexity
WSBind-based solutions
 Based upon tooling not coding
 Creates re-usable assets
 Ideal for top-down / bottom up
 Simple to use with fast ROI
 Less flexible in terms of data
transformation options
Custom adapter / RESTful web app
 Based upon bespoke integration code
 Can always integrate between
independent SoE and SOR worlds
 Code must be written somewhere e.g.
 JAX-RS application in WAS or
CICS Liberty profile
The level of “friction” between SoE & SoR data models
determine the complexity of the enablement solution
Simplicity vs Flexibility
CICS mobile enablement – solution complexity
Composite solutions might also use MobileFirst adapters, or CICS-COBOL wrapper with any of the above

44. Product Delivery vehicle Characteristics
CICS TS
for z/OS
CICS Mobile Feature pack
• CICS TS V4.2, V5.1
JSON web services
• CICS TS V5.2, or later
 Proximity to data
 Integrated with CICS admin
 Outbound invoke
CICS z/OS Connect
• CICS TS V5.2 PTF
• CICS TS V5.3 open beta
 Proximity to data
 Service management +
APIM integration
CICS TG
products
JSON web services
• CICS TG V9.1
• CICS TG V9.2 open beta
 CICS TS family + TXSeries
 Choice of platforms including
cloud e.g. SoftLayer
WAS for
z/OS
WebSphere Liberty z/OS
Connect
• WAS for z/OS V8.5.5.2
Liberty repository feature
 Multiple z/OS subsystems
CICS, IMS, Batch
 Service management +
APIM integration
CICS mobile enablement – Product options
WAS for z/OS + CICS TS for z/OS both also offer JAX-RS through Liberty

45. Product Delivery vehicle Characteristics
CICS TS
for z/OS
CICS Mobile Feature pack
• CICS TS V4.2, V5.1
JSON web services
• CICS TS V5.2, or later
 Proximity to data
 Integrated with CICS admin
 Outbound invoke
CICS z/OS Connect
• CICS TS V5.2 PTF
• CICS TS V5.3 open beta
 Proximity to data
 Service management +
APIM integration
CICS TG
products
JSON web services
• CICS TG V9.1
• CICS TG V9.2 open beta
 CICS TS family + TXSeries
 Choice of platforms including
cloud e.g. SoftLayer
WAS for
z/OS
WebSphere Liberty z/OS
Connect
• WAS for z/OS V8.5.5.2
Liberty repository feature
 Multiple z/OS subsystems
CICS, IMS, Batch
 Service management +
APIM integration
CICS mobile enablement – Product options
Each of these solutions share common code for both tooling
and run time to transform data between JSON and binary
representations.
Data transformation for CICS programs is based around
“WSBind” files. They represent the SOR data structure and
enable the run-time transformation for JSON web services.
WAS for z/OS + CICS TS for z/OS both also offer JAX-RS through Liberty

46. 45
Terminology: RESTful vs non-RESTful web services
CICS TS and CICS TG support two styles of JSON web services
Both can be invoked using a HTTP/HTTPS connection
Non-RESTful, JSON-RPC style, or “request/response”
• The target CICS program is unaware that it is to be invoked as a web
service. It is designed to be invoked by EXEC CICS PROGRAM LINK,
or ECI APIs
• Either COMMAREA or Channel/container data interfaces are available
RESTful
• The target CICS program is aware of being a web service, and so might
act on “inputs” in addition to payload data, i.e.
HTTP method (GET, POST etc.) & headers
• Only the Channel/container data interface is available

47. z/OS Connect vs CICS JSON web services
Point-in-time comparison for CICS TS z/OS Connect
• IBM API Management
• z/OS Connect and support for IBM API Management
• Non-RESTful CICS programs (JSON RPC, request/response)
• RESTful CICS programs
• z/OS Connect must return JSON
• Outbound JSON web services
• Not available with z/OS Connect
z/OS Connect is evolving…we’d like your input!
46

48. IBM CICS Transaction Gateway V9.2 open beta
47
Planned open beta availability : 23rd Mar 2015
Announcement letter ENUS215-031
Service
Agility
Enhanced OS support adds Ubuntu
(Intel x86-64) as a Multipaltforms
option for CICS TG run time, and
Apple OS/X for CICS Explorer users
• Ubuntu continues to grow in the
enterprise, is popular with
developers, and available on
SoftLayer
• Use the CICS TG plug-in for
CICS Explorer on Apple OS/X
Operational
Efficiency
IBM® SDK, Java™ Technology
Edition, Version 8 delivers significant
performance benefits for IBM z13
• Simultaneous-Multi-Threading
(SMT) facility for zIIP
processors
• Encryption exploitation of zEDC
and CPACF hardware
DevOps
Zero MIPS continuous integration
testing option for integrated CICS
solutions
• IBM intends to deliver enhanced
capability for IBM Rational Test
Workbench to exploit IBM CICS
TG V9.2 open beta
CICS intercept plug-in allows virtualization of CICS servers

49. IBM CICS Transaction Gateway V9.2 open beta
A no-charge limited time trial of potential new CICS TG capability
CICS TG for z/OS V9.2 open beta
• z/OS 1.13, or later
• IBM® SDK, Java™ Technology Edition, Version 8 support
CICS TG for Multiplatforms V9.2 open beta
• Windows, Intel Linux: RHEL, SLES, Ubuntu (New!)
Planned to include
• CICS intercept plug-in allows virtualization of CICS servers
• Provides a zero MIPS continuous integration testing option for
integrated CICS solutions
Statement of Direction (ENUS215-031)
IBM intends to deliver enhanced capability for IBM Rational Test
Workbench to enable Rational Test Virtualization Server to exploit the
IBM CICS Transaction Gateway (CICS TG) V9.2 open beta CICS
Intercept plug-in.
Where?
48
http://www.ibm.com/software/htp/cics/openbeta

50. A PoT combining
CICS JSON web
services with
DataPower
Garanti Teknoloji
Önder Ozcan

51. What’s next…
My sessions @InterConnect 2015
#2825 CICS and the New SOA: What You Don’t Know Might Help You
#2819 1 Billion Smartphones a Year and Counting... How is Your CICS Connected?
#2741 Application Testing with Zero MIPS Using Rational Integration Tester and CICS
Transaction Gateway at Fiserv
More CICS service enablement related sessions
#1670 WAS Liberty z/OS Connect - a technical introduction
#2829 Liberty, Agility, Fraternity: ”Viva the CICS and WebSphere Mini Revolution”
#2824 IBM Mobile Workload Pricing: Five Ways to Tag and Track Your Mobile Workloads
Tweet me comments & questions
@UkRobJones
Collect a z Passport sticker here, and at…
@IBM_CICS slideshare.net/IBM_CICSfacebook.com/IBMCICS ibm.com/cics
WIN!

52. Get a lightning start: Key InterConnect 2015 sessions
#2829 Mon 2:00-3:00 Liberté, Égalité, Fraternité—Viva the CICS and WebSphere Mini Revolution
#1670 Tue 3:30-4:30 IBM WebSphere Liberty z/OS Connect: A Technical Introduction
#4032 Wed 9:30-10:30 Meet the Winners of IBM’s Mainframe Mobile App Throwdown 2014
#6482 Thu 11:00-11:50 What is the Mainframe Mobile App Throwdown and How Do I Register?
Register now at
ibm.biz/mmathrowdown
and submit your app by April 12th
Mobilize your mainframe in our fun app-building contest for
z Systems clients & business partners!
The Mainframe Mobile App Throwdown
is back for 2015!

53. Need expert help?
52
CICS Development Services, for worldwide services assistance
Bringing CICS development expertise directly to your doorstep
Email us CICSDTS@UK.IBM.COM
Get a deep dive into your systems
with a CICS health check
Want to know more about CICS and
Java? We offer tailored Java
education
Move forward with mobile with our
customized mobile workshop
Soar into the cloud with our
tailored cloud workshop
Need to optimize your systems?
Then ask about a performance
optimization engagement
Get the low down on performance
with a CICS performance workshops
Need to modernise your workload in
CICS? Ask about a integration and
connectivity engagement
Need some help upgrading to the
latest release? Then ask about our
upgrade workshop
Need to reduce cost by optimizing
your systems? Then a performance
optimization engagement may be for
you
Need something different? Then we
can build a customized workshop,
just for you!
Availability a concern? Then try our
High Availability workshop
Visit ibm.com/cics
then click ‘Services’

54. Thank You
Your Feedback is
Important!
Access the InterConnect 2015
Conference CONNECT Attendee Portal
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55. Acknowledgements and Disclaimers
© Copyright IBM Corporation 2015. All rights reserved.
– U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM
Corp.
IBM, the IBM logo, ibm.com, Interconnect, WebSphere, Rational, CICS Transaction Server and CICS Transaction Server are trademarks or registered
trademarks of International Business Machines Corporation in the United States, other countries, or both. If these and other IBM trademarked terms
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Garanti Teknoloji is a subsidiary of Garanti Bank.
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