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Harsha Dhanushka Hewawardena | Procurement & Logistics Coordinator
+94 713103618
+94 112289226
harshahall@ymail.com
skype: harsahall7
Customer Relations & Logistics Specialist 2015(Aug)-Till date, Doha Qatar
DHL Global Forwarding Doha Qatar
» Acts as key contact for allocated customers
» Stays informed on shipments and exception status for allocated customers
» Provides spot quotations; close new contracts and performs up- and cross-
selling on inbound customer calls
»Passes on leads to Sales Team; Handles customer inquiries; secure new business
from existing clients
»Develops relationship with assigned clients & Participates in joint Sales visits to
strengthen customer relations
»Accepts all orders (from customer or overseas offices) and processes the same
working closely with Operations
»Proactively informs customer on shipments status and provides real time
updates on incidents and solutions
»Takes and handles customer inquiries, e.g. Track and Trace; current shipment
updates and delivery schedules
»Takes customer requests with regard to Go Green topics and informs Regional
Go Green Head
»Reviews reports and sends them to the customer & Takes and registers all
customer complaints
»Drives solution of customer complaints by solving it directly or assigning tasks
to concerned department
»Acts as first contact point for customer claims; supports customer in
notification and reception of claims, provides DGF claims documents, collects
required documents from claimant and hands over to specialized claims handlers
when documents are complete
»Takes and processes customer feedback and asks for Customer Service related
feedback (e.g. follow-up on complaint handling; claims ; )
»Inform customers about local customs process at airport sea port and at the
border for all road freight shipments Keep customers up to date on import
clearance process and export formalities to ensure smooth operations
»Handling of Dangerous goods; perishables; valuables & advise clients of the
requirements for such shipments and pre plan smooth clearance of the same
»Proactively advise clients on which inbound shipments require EPC, MOI, ICT
approvals and other special ministry approvals as well as how to obtain the same
»Collaborates closely with Operations and other departments for smooth
handling of shipments and effective delivery and manage warehouse operations
»Enter all allocated customer inbound and out bound shipments in to the LOGIS
system (DHL in house system) and maintain SAP system
»Generate reports, pre alerts; Arrival notifications; delivery notes and delivery
orders form the LOGIS system and sends to client
»Generate House Airways bills and Master AWB bills for all export shipments and
sends to client and destination
»Enter selling rates and costing for all jobs in LOGIS and generate invoices and
dispatches to respective clients
»Escalates issues to higher management and regional office to drive solutions to
current problems and complaints,
BP PSCM – PROCUREMENT & LOGISTICS COORDINATOR (PSCM) 2012(Feb)-
2014 (June), Basra Iraq
Pentagon Freight Services (BP implant at Rumaila Oil Field Basra Iraq)
» Ensure successful planning & management & execution of procurement
and logistics operations supporting Fleet Procurement & projects team.
» Interface with manufacturing, Fleet Procurement & Operations to develop
Procurement plans and select suppliers from known vendor list.
» Establish and negotiate contract terms and conditions, select vendors from
vetted vendor list and maintain supplier relationships
» Execute procurement & logistics requirements for all regional departments
and purchase units, spares and finalize other procurement requirements
» Process purchase requisitions / orders within purchasing authority and budget
» Invite assess and award/recommend tenders, bids, quotations, and proposals
» Prepare and maintain purchasing records, reports, price lists and reconcile
or resolve value discrepancies, and supervise/support purchasing clerks
» Interface with global suppliers & customers to communicate & implement
customs requirements to ensure smooth clearing at port / airport
» Work with internal and external stakeholders & parties to determine
procurement and logistics needs, quality, and delivery requirements
» Administer contract performance, including delivery, receipt, warranty,
damages, insurance and ensure inventory reports are being updated
» Assist in the development of specifications for equipment, materials, and
services to be purchased
» Generate Standard Operations procedures (SOP’s) for Inbound, outbound
shipments & all domestic deliveries as well as pick-ups & ensure theses
SOP’s are followed.
» Comply with and maintain knowledge of applicable local rules, legislation,
regulations, standards, and best practices and adhere to company policies
» Administer contract performance, including delivery, receipt, warranty,
damages and insurance
» Take stock inventory act as materials controller and supervise smooth
operations of the warehouse processors and shipment storing
» Manage custom house brokers to facilitate compliant customs entry
declarations; audit broker’s operation for compliance & integrity
» Monitor regulatory changes affecting customs requirements into the
regions that we operate & translate changes into operational procedures
BUSINESS DEVELOPMENT MANAGER 2010(Dec)-2011(Dec), Bahrain
Atlantic Arabia Intl. Freight Forwarders
» Intelligence gathering on customers & competitors & documenting their
area of businesses
» Generating leads for possible sales calls & making regular visits & call
cycles
» Advising on, drafting & enforcing sales policies processes & procedures
» Follow-up sales activity in regard to new clients as well as existing clients
» Formal proposal presentation & management of logistics solutions
underlining the cost factors
» Pitch & presentation rehearsals to clients & training of sales team
» Design & implement business model & standard operations procedures
» Key Account planning performance monitoring & obtaining regular feedback
from clients
» Proposition development advertising company product & services plus
campaign development
» Report all findings in the field market & clients to senior management
OPERATIONS MANAGER 2007(Jun)-2009(Aug), Iraq & Afghanistan
DHL Global Forwarding
» To provide complete logistical support to U.S. & coalition forces & ensure
the smooth operations of all inbound & outbound services.
» Maintain excellent relations with all levels of U.S. & coalition forces. Initiate
through regular call cycles.
» Plan & introduce facility & process improvements /development initiatives
to enhance service capabilities.
» Oversee Air Charter operations; operating equipment & ensuring timely input &
communication of related data to ensure aircraft are loaded/unloaded safely,
to industry standards.
» Ensure that all activities are carried out according to the quality & THP
procedures through regular spot checks/audits.
» To communicate effectively & in a timely manner information regarding
movement of material to relevant departments/destinations.
» Ensure staff adheres to the company safety policy regarding forklift &
equipment communication is passed on to the team members.
» Ensure proper sorting & physical loading of al materials is done as per the
assigned ZIP code or camp & the movement to avoid service failures.
» Take immediate action in the event of any service failure to prevent
recurrence & ensure reporting/feedback is provided.
» Ensure team briefing is conducted at the beginning of each shift & staffs are
updated with relevant Ops issues.
» Ensure all ULDS/cages/bags are built to network standards to prevent shipment
damage.
» Provide regular feedback to the Country Manager to help assist in the
measurement of operational performance.
» Responsible to make often “last minute” decisions regarding the day to day
operations. Such as allocation of staff & when operational contingencies are
need to be actioned.
» Ensure that all materials are processed within given deadlines to achieve on
time input.
» Provide Training to new & other admin staff in the operations department.
» Supervise all admin documentation (DGR/Airways bills & other relevant
documents) are correctly processed as per industry standards.
» Prioritize work & set deadlines on shipments daily & weekly.
» Generate Standard Operations procedures (SOP’s) for Inbound, outbound
shipments & all domestic deliveries as well as pick-ups & ensure theses
SOP’s are followed.
» To co-ordinate the Airside daily operations, keeping all load supervisors
advised of arriving/departing flights to maintain OTP.
» Handle all Special Services (LIVE ANIMALS/ HUMAN REMAINS & Arms &
ammunition shipments)
AIR EXPORT LOGISTICS COORDINATOR 2006(Dec)-2007(May), Dubai, UAE
DHL Danzas-AEI
» Executing MAWB s & HAWB per the agreed rates.
» Co-ordination with customs & ensure smooth customs documentation is
complete.
» Preparing accurate IDG, labels & make confirmed bookings with airlines.
» Quoting clients for air freight rates depending on INCOTERMS.
» Communicating with the customer regarding the shipment time & informing
the department send timely confirmation of dispatch
» Handle sea, air & multi-modal transportation shipments.
» Ensure adherence to special commodity handling for DGR,VAL & temporary
export shipments & ensure accurate documentation.
» Supervised & coordinated 4 staff members
» Reported to Air Exports manager.
» Executing all other documentation & formalities required for exports.
» System updating on LOGIS system & performing AMS for shipments for the
United States.
AIR OPERATIONS & LOGISTICS COORDINATOR 2004(Nov)-2006(Nov), Dubai
Charles Kendall Freight
» Receive pre-alerts for booking with airlines & arranging required documents.
» Check for rates with airlines & agents & award RFQ to the best service provider in
contrast to costs
» Provide complete sale quotations to clients/ management for better decisions
» Perform air import operations & keep updated on prep alerts to customers regarding
shipment status
» Track & trace shipment from origin till destination & advise department head of
any concern matters
» Entering shipment details into the freight soft system & corresponding with overseas
agents.
» Generate pick sheets & ensure that correct items are been dispatched & verified by
Floor In-charge.
» Execute documentation for Export shipments, MAWB HAWB based on agreed rates &
destinations
» Receive pre-alerts for inbound shipments in a timely manner & inform the Floor In
charge
» Generate pick sheets for outbound shipments, ensure that the correct items
are picked & packed as per customer / internal departments requirements
» Verify all documents (certifications, legalizations) special processes for shipments.
» Prepare & send necessary documents to the nominated forwarding agency in a timely
manner
» Provide accurate information to customers/ department head regarding the dispatch of
goods.
» Update inbound / out bound sheets & send weekly reports to management with
shipment status
» Liaise with operations, customer services & warehouse & distribution for daily
operational matters
» Liaise with customs airlines forwarders & carriers to ensure shipments reach
destination as booked
CARGO OFFICER 2003(Dec)-2004(Nov), Sri Lanka
Sri Lankan Airlines
» Coordinate crew porters & equipment operators.
» Ensure that goods conform to relevant criteria & they are dispatched/ stored
in accordance with principal’s requirements.
» Maintained inventory of goods & automated data input in order to track
goods.
» Inspect & confirm validity of all associated documents to ensure the smooth
flow of goods.
» Liaise with government authorities Customs/Health/Police.
» Ensure at all time that the handling of shipments of Dangerous Goods fully
comply with the current edition of the IATA Dangerous Goods Regulations.
» Execution of Master airway bills & generating manifest & other legal
procedures
SKILLS
» International Logistics
» Operations Management
» Transportation – Air, Sea & Overland
» Financial Analysis
» Supply Chain Management
» Warehousing
PROFESSIONAL QUALIFICATIONS
» Customer Service Skills training course (Sri Lankan Airlines HRDC) 2003
» Communications Etiquette training course (Sri Lankan Airlines HRDC) 2004
» Diploma in IATA/ FIATA Elementary Freight Forwarding 2005
» Diploma in IATA/ FITA Dangerous Goods Certification 2005
» Dangerous Goods Certification (DHL Training center Bahrain) 2007
» Hostile environment training (HET) (Control Risks Manchester, UK) 2012
» HSE training (Rumaila training college Basra, Iraq 2013
» Dangerous Goods CAT 6 (Emiraties Aviation collage Dubaï, UAE) 2014
CAREER AWARDS
» Awarded excellent performance certificate by the US Military in Iraq
» Certification of appreciation awarded by New York Times Baghdad Bureau
» Awarded Certificate of appreciation from US State Department Washington
D.C
» Excellent service certificate awarded by US Air force & Lockheed Martin
» Awarded Certificate of appreciation form US Army for special project handling
» Excellent service award from Boeing Service Center Iraq
» Awarded Medal for the excellent services provided from Raytheon RIAD Iraq
» Excellent service award from ManTech Iraq
EDUCATION
» St. Thomas College Mount, Lavinia
Passed G.C.E. Ordinary Level 1990-2000, Sri Lanka
» Singapore Informatics Institute
Certificate in Computer Studies (CCS) (UK) 2001(Jul), Sri Lanka
International Diploma in Computer Science (IDCS) (UK) 2002(Aug), Sri Lanka
PERSONAL INFORMATION
» Date of Birth 17/04/1984
» Nationality Sri Lankan
» Marital status Single
» Gender Male
» Languages English & Sinhalese
» Address No. 60, Zone one, Millennium City, Ekala Jaela, Sri Lanka
PROFESSIONAL REFERENCES
Danver Muralitharan
General Manager - Middle East
Charles Kendall Freight (Dubai Br)
PO Box 54329 Dubai Airport Free Zone
Dubai, UAE
Tel: + 9714 2996554 Ext. 302
Mobile: +97150 655 9170
Email: dmuralitharan@charleskendall.com
Cheryl L. Stewart-
Director, US Government Operations
Route Development - EMEA
DHL Global Forwarding
2500-A Sullivan Road
College Park, GA 30337
Direct phone: 404-942-0480
Cell phone: 770-634-3603
Email : Cheryl.stewart@dhl.com
Paul Harrison
Country Manager Iran
DHL Express Iran
137 Vozara Avenue
Tehran 15139, Iran
Direct Dial:+98 2184078101 / +973 17328413
Mobile Iran:+98 9125701196
Mobile Bahrain: +00973-36061240
E-mail: harrison.paul@dhl.com
Harsha D. Hewawardena

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Harsha-Resume- 2016 (PSCM)

  • 1. Harsha Dhanushka Hewawardena | Procurement & Logistics Coordinator +94 713103618 +94 112289226 harshahall@ymail.com skype: harsahall7 Customer Relations & Logistics Specialist 2015(Aug)-Till date, Doha Qatar DHL Global Forwarding Doha Qatar » Acts as key contact for allocated customers » Stays informed on shipments and exception status for allocated customers » Provides spot quotations; close new contracts and performs up- and cross- selling on inbound customer calls »Passes on leads to Sales Team; Handles customer inquiries; secure new business from existing clients »Develops relationship with assigned clients & Participates in joint Sales visits to strengthen customer relations »Accepts all orders (from customer or overseas offices) and processes the same working closely with Operations »Proactively informs customer on shipments status and provides real time updates on incidents and solutions »Takes and handles customer inquiries, e.g. Track and Trace; current shipment updates and delivery schedules »Takes customer requests with regard to Go Green topics and informs Regional Go Green Head »Reviews reports and sends them to the customer & Takes and registers all customer complaints »Drives solution of customer complaints by solving it directly or assigning tasks to concerned department »Acts as first contact point for customer claims; supports customer in notification and reception of claims, provides DGF claims documents, collects required documents from claimant and hands over to specialized claims handlers when documents are complete »Takes and processes customer feedback and asks for Customer Service related feedback (e.g. follow-up on complaint handling; claims ; ) »Inform customers about local customs process at airport sea port and at the border for all road freight shipments Keep customers up to date on import clearance process and export formalities to ensure smooth operations »Handling of Dangerous goods; perishables; valuables & advise clients of the requirements for such shipments and pre plan smooth clearance of the same »Proactively advise clients on which inbound shipments require EPC, MOI, ICT approvals and other special ministry approvals as well as how to obtain the same »Collaborates closely with Operations and other departments for smooth handling of shipments and effective delivery and manage warehouse operations »Enter all allocated customer inbound and out bound shipments in to the LOGIS system (DHL in house system) and maintain SAP system »Generate reports, pre alerts; Arrival notifications; delivery notes and delivery orders form the LOGIS system and sends to client »Generate House Airways bills and Master AWB bills for all export shipments and sends to client and destination »Enter selling rates and costing for all jobs in LOGIS and generate invoices and dispatches to respective clients »Escalates issues to higher management and regional office to drive solutions to current problems and complaints,
  • 2. BP PSCM – PROCUREMENT & LOGISTICS COORDINATOR (PSCM) 2012(Feb)- 2014 (June), Basra Iraq Pentagon Freight Services (BP implant at Rumaila Oil Field Basra Iraq) » Ensure successful planning & management & execution of procurement and logistics operations supporting Fleet Procurement & projects team. » Interface with manufacturing, Fleet Procurement & Operations to develop Procurement plans and select suppliers from known vendor list. » Establish and negotiate contract terms and conditions, select vendors from vetted vendor list and maintain supplier relationships » Execute procurement & logistics requirements for all regional departments and purchase units, spares and finalize other procurement requirements » Process purchase requisitions / orders within purchasing authority and budget » Invite assess and award/recommend tenders, bids, quotations, and proposals » Prepare and maintain purchasing records, reports, price lists and reconcile or resolve value discrepancies, and supervise/support purchasing clerks » Interface with global suppliers & customers to communicate & implement customs requirements to ensure smooth clearing at port / airport » Work with internal and external stakeholders & parties to determine procurement and logistics needs, quality, and delivery requirements » Administer contract performance, including delivery, receipt, warranty, damages, insurance and ensure inventory reports are being updated » Assist in the development of specifications for equipment, materials, and services to be purchased » Generate Standard Operations procedures (SOP’s) for Inbound, outbound shipments & all domestic deliveries as well as pick-ups & ensure theses SOP’s are followed. » Comply with and maintain knowledge of applicable local rules, legislation, regulations, standards, and best practices and adhere to company policies » Administer contract performance, including delivery, receipt, warranty, damages and insurance » Take stock inventory act as materials controller and supervise smooth operations of the warehouse processors and shipment storing » Manage custom house brokers to facilitate compliant customs entry declarations; audit broker’s operation for compliance & integrity » Monitor regulatory changes affecting customs requirements into the regions that we operate & translate changes into operational procedures BUSINESS DEVELOPMENT MANAGER 2010(Dec)-2011(Dec), Bahrain Atlantic Arabia Intl. Freight Forwarders » Intelligence gathering on customers & competitors & documenting their area of businesses » Generating leads for possible sales calls & making regular visits & call cycles » Advising on, drafting & enforcing sales policies processes & procedures » Follow-up sales activity in regard to new clients as well as existing clients » Formal proposal presentation & management of logistics solutions underlining the cost factors » Pitch & presentation rehearsals to clients & training of sales team » Design & implement business model & standard operations procedures
  • 3. » Key Account planning performance monitoring & obtaining regular feedback from clients » Proposition development advertising company product & services plus campaign development » Report all findings in the field market & clients to senior management OPERATIONS MANAGER 2007(Jun)-2009(Aug), Iraq & Afghanistan DHL Global Forwarding » To provide complete logistical support to U.S. & coalition forces & ensure the smooth operations of all inbound & outbound services. » Maintain excellent relations with all levels of U.S. & coalition forces. Initiate through regular call cycles. » Plan & introduce facility & process improvements /development initiatives to enhance service capabilities. » Oversee Air Charter operations; operating equipment & ensuring timely input & communication of related data to ensure aircraft are loaded/unloaded safely, to industry standards. » Ensure that all activities are carried out according to the quality & THP procedures through regular spot checks/audits. » To communicate effectively & in a timely manner information regarding movement of material to relevant departments/destinations. » Ensure staff adheres to the company safety policy regarding forklift & equipment communication is passed on to the team members. » Ensure proper sorting & physical loading of al materials is done as per the assigned ZIP code or camp & the movement to avoid service failures. » Take immediate action in the event of any service failure to prevent recurrence & ensure reporting/feedback is provided. » Ensure team briefing is conducted at the beginning of each shift & staffs are updated with relevant Ops issues. » Ensure all ULDS/cages/bags are built to network standards to prevent shipment damage. » Provide regular feedback to the Country Manager to help assist in the measurement of operational performance. » Responsible to make often “last minute” decisions regarding the day to day operations. Such as allocation of staff & when operational contingencies are need to be actioned. » Ensure that all materials are processed within given deadlines to achieve on time input. » Provide Training to new & other admin staff in the operations department. » Supervise all admin documentation (DGR/Airways bills & other relevant documents) are correctly processed as per industry standards. » Prioritize work & set deadlines on shipments daily & weekly. » Generate Standard Operations procedures (SOP’s) for Inbound, outbound shipments & all domestic deliveries as well as pick-ups & ensure theses SOP’s are followed. » To co-ordinate the Airside daily operations, keeping all load supervisors advised of arriving/departing flights to maintain OTP. » Handle all Special Services (LIVE ANIMALS/ HUMAN REMAINS & Arms & ammunition shipments)
  • 4. AIR EXPORT LOGISTICS COORDINATOR 2006(Dec)-2007(May), Dubai, UAE DHL Danzas-AEI » Executing MAWB s & HAWB per the agreed rates. » Co-ordination with customs & ensure smooth customs documentation is complete. » Preparing accurate IDG, labels & make confirmed bookings with airlines. » Quoting clients for air freight rates depending on INCOTERMS. » Communicating with the customer regarding the shipment time & informing the department send timely confirmation of dispatch » Handle sea, air & multi-modal transportation shipments. » Ensure adherence to special commodity handling for DGR,VAL & temporary export shipments & ensure accurate documentation. » Supervised & coordinated 4 staff members » Reported to Air Exports manager. » Executing all other documentation & formalities required for exports. » System updating on LOGIS system & performing AMS for shipments for the United States. AIR OPERATIONS & LOGISTICS COORDINATOR 2004(Nov)-2006(Nov), Dubai Charles Kendall Freight » Receive pre-alerts for booking with airlines & arranging required documents. » Check for rates with airlines & agents & award RFQ to the best service provider in contrast to costs » Provide complete sale quotations to clients/ management for better decisions » Perform air import operations & keep updated on prep alerts to customers regarding shipment status » Track & trace shipment from origin till destination & advise department head of any concern matters » Entering shipment details into the freight soft system & corresponding with overseas agents. » Generate pick sheets & ensure that correct items are been dispatched & verified by Floor In-charge. » Execute documentation for Export shipments, MAWB HAWB based on agreed rates & destinations » Receive pre-alerts for inbound shipments in a timely manner & inform the Floor In charge » Generate pick sheets for outbound shipments, ensure that the correct items are picked & packed as per customer / internal departments requirements » Verify all documents (certifications, legalizations) special processes for shipments. » Prepare & send necessary documents to the nominated forwarding agency in a timely manner » Provide accurate information to customers/ department head regarding the dispatch of goods. » Update inbound / out bound sheets & send weekly reports to management with shipment status » Liaise with operations, customer services & warehouse & distribution for daily operational matters » Liaise with customs airlines forwarders & carriers to ensure shipments reach destination as booked CARGO OFFICER 2003(Dec)-2004(Nov), Sri Lanka
  • 5. Sri Lankan Airlines » Coordinate crew porters & equipment operators. » Ensure that goods conform to relevant criteria & they are dispatched/ stored in accordance with principal’s requirements. » Maintained inventory of goods & automated data input in order to track goods. » Inspect & confirm validity of all associated documents to ensure the smooth flow of goods. » Liaise with government authorities Customs/Health/Police. » Ensure at all time that the handling of shipments of Dangerous Goods fully comply with the current edition of the IATA Dangerous Goods Regulations. » Execution of Master airway bills & generating manifest & other legal procedures SKILLS » International Logistics » Operations Management » Transportation – Air, Sea & Overland » Financial Analysis » Supply Chain Management » Warehousing PROFESSIONAL QUALIFICATIONS » Customer Service Skills training course (Sri Lankan Airlines HRDC) 2003 » Communications Etiquette training course (Sri Lankan Airlines HRDC) 2004 » Diploma in IATA/ FIATA Elementary Freight Forwarding 2005 » Diploma in IATA/ FITA Dangerous Goods Certification 2005 » Dangerous Goods Certification (DHL Training center Bahrain) 2007 » Hostile environment training (HET) (Control Risks Manchester, UK) 2012 » HSE training (Rumaila training college Basra, Iraq 2013 » Dangerous Goods CAT 6 (Emiraties Aviation collage Dubaï, UAE) 2014 CAREER AWARDS » Awarded excellent performance certificate by the US Military in Iraq » Certification of appreciation awarded by New York Times Baghdad Bureau » Awarded Certificate of appreciation from US State Department Washington D.C » Excellent service certificate awarded by US Air force & Lockheed Martin » Awarded Certificate of appreciation form US Army for special project handling » Excellent service award from Boeing Service Center Iraq » Awarded Medal for the excellent services provided from Raytheon RIAD Iraq » Excellent service award from ManTech Iraq EDUCATION » St. Thomas College Mount, Lavinia Passed G.C.E. Ordinary Level 1990-2000, Sri Lanka » Singapore Informatics Institute Certificate in Computer Studies (CCS) (UK) 2001(Jul), Sri Lanka
  • 6. International Diploma in Computer Science (IDCS) (UK) 2002(Aug), Sri Lanka PERSONAL INFORMATION » Date of Birth 17/04/1984 » Nationality Sri Lankan » Marital status Single » Gender Male » Languages English & Sinhalese » Address No. 60, Zone one, Millennium City, Ekala Jaela, Sri Lanka PROFESSIONAL REFERENCES Danver Muralitharan General Manager - Middle East Charles Kendall Freight (Dubai Br) PO Box 54329 Dubai Airport Free Zone Dubai, UAE Tel: + 9714 2996554 Ext. 302 Mobile: +97150 655 9170 Email: dmuralitharan@charleskendall.com Cheryl L. Stewart- Director, US Government Operations Route Development - EMEA DHL Global Forwarding 2500-A Sullivan Road College Park, GA 30337 Direct phone: 404-942-0480 Cell phone: 770-634-3603 Email : Cheryl.stewart@dhl.com Paul Harrison Country Manager Iran DHL Express Iran 137 Vozara Avenue Tehran 15139, Iran Direct Dial:+98 2184078101 / +973 17328413 Mobile Iran:+98 9125701196 Mobile Bahrain: +00973-36061240 E-mail: harrison.paul@dhl.com