Integrity refers to being whole, complete, unbroken, and unimpaired. It is about consistency and honesty. Like gravity, integrity simply exists and is neither good nor bad. An individual has integrity when their word is whole and they honor their commitments. Most people fail to recognize how a lack of integrity impacts their performance. There are two ways to honor one's word: keeping one's word and fulfilling commitments on time, or accepting responsibility as soon as possible if a commitment cannot be kept. Maintaining integrity, even if a commitment cannot be kept, is important to uphold trust and the functioning of relationships, groups, and organizations.