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Retail in mis


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MIS in retail sector.

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Retail in mis

  1. 1. Presented by:- Tripti Upadhyay6/27/2012 IT in Retail Sector 1
  2. 2.  Retail means selling goods and services in small quantities directly to customers.  Retail word is derived French word retailer means to cut off a piece.  The Indian retail market is the fifth largest retail destination all across the globe.  It has been ranked as the most attractive emerging market for investment in the retail sector in 20096/27/2012 IT in Retail Sector 2
  3. 3.  Retailing in India was at opening stage in 1995.  The entire Gross Domestic Product (GDP) of India, the share of retail trade was between 8-10 per cent in 2007, it touched around 12 per cent in 2009 and is expected to touch over 22 per cent by the end of 2011.  The value of Indias retail market has touched US$ 511 billion in 2008.  Indias retail sector is estimated to touch US$ 833 billion by 2013 and US$ 1.3 trillion by 2018, with a compound annual growth rate (CAGR) of 10% - which is quite lucrative.  The Indian consumer (retail) market, in all probability, will grow four times by 2025.6/27/2012 IT in Retail Sector 3
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  5. 5. 6/27/2012 IT in Retail Sector 5
  6. 6.  Future Group(Pantaloon)  Reliance Retail  Aditya Birla Group(More)  Subhiksha  Big Bazaar  Tata Group  Bharti Mart  Heratiage Group IT in Retail Sector 66/27/2012
  7. 7.  Reliance Fresh Reliance Trend Reliance Automobiles Reliance footwear….etc 6/27/2012 IT in Retail Sector 7
  8. 8. Vision:- To generate inclusive growth and prosperity for farmers, vendor partner, small shopkeepers and consumers. Successful organized retail company in India that Materially enhances the quality of life of every Indian.MISSION:- Growth through value creation.QUALITY POLICY:- To deliver the best quality to the customer at lowest price. Over Target Turnover - Rs. 100,000 Cr. by 20106/27/2012 IT in Retail Sector 8
  9. 9.  Innovation is happening not just at the backend, but also at the customer facing end. It’s taking place all over, right from where the customer enters a store to the point where he leaves.  Computerized billing- Accounting, Billing, Value Added Tax (VAT), Income tax.  Bar code reader, sensor..etc6/27/2012 IT in Retail Sector 9
  10. 10. IT in Retail Sector 6/27/2012 10
  11. 11.  Operational efficiency through better management of supply chain, inventory and store. Improved productivity through automation, e.g. use of POS Enhanced customer experience through use of kiosks, mobile POS, digital signage Consistency in business process Transparency in business process Increased ROI Easy tracking of inventory and leakage Enables cross selling other products Allows performance management across locations, categories, etc. Extends geographical reach6/27/2012 IT in Retail Sector 11
  12. 12.  Customer identification using RFID: This involves identifying customers by issuing them smart cards embedded with smart chips. These cards would be RFID enabled and would give information regarding the customer like his preferences, shopping behavior etc.  E-Catalog based selling: Here a limited range of merchandise is available in-store, while the range of a hyper format is made available through self browse kiosks.6/27/2012 IT in Retail Sector 12
  13. 13.  Mobile Point of Sale (POS): This would enable the purchase of goods while putting them in a shopping cart. The customer would be spared the hassle of standing in long queues.  Digital Signage: Static signboards have not proved beneficial in terms of helping a customer track a product. Digital signboards integrated with an automated tracking system can make this easier.  Intelligent database: A detailed database of the customer is made available online and helps the retailer understand a particular customer’s buying characteristics.6/27/2012 IT in Retail Sector 13
  14. 14.  Extended Announcement System / Extended Area Service(EAS) is designed to help retailers prevent losses due to external theft - Indias most significant challenge impacting retailer profitability and inhibiting future growth. Employee theft represented the second largest source of inventory loss at 20%.6/27/2012 IT in Retail Sector 14
  15. 15.  Radio-frequency identification (RFID) – Active tag- Can be read from long- range distance of more than 100 feet. Passive tag- Can be read from short- range distance of approximately 5-10feet.6/27/2012 IT in Retail Sector 15
  16. 16.  Merchandise for sale (with tags being applied to individual items)  Store property (shopping carts, computers,etc.)  People (shoppers and employees identified by their RFID tagged Loyalty cards, badges, uniform,etc)6/27/2012 IT in Retail Sector 16
  17. 17.  Warehouse and distribution productivity  Retail and point of sale productivity  Improving customer services  Shrinkages reduction  Promotional execution improvement  Capital asset tracking and management6/27/2012 IT in Retail Sector 17
  18. 18.  E-Retail- an E-trailer is a retailer that primarily uses the internet as a medium for customer to shop for goods or services provided.  pure plays e.g. dell , amazon.com6/27/2012 IT in Retail Sector 18
  19. 19.  End use product customizations  Comparison shopping  Contextual shopping help  VoIP  Data feeds  Podcasts  Aggregation mechanisms6/27/2012 IT in Retail Sector 19
  20. 20.  M-commerce  Inclusivity  Normalization  Diversification  Sophistication  Exclusivity6/27/2012 IT in Retail Sector 20
  21. 21.  Solutions  For services sales and marketing  Complete management of physical assets and infrastructure including procurement, installation and start-up  Sales and operations planning  Promotion optimization app- to make more informed promotion decision, forecasting, assess, business values  Markdown optimization app-exact frequency, timing and depth of market clearance, pricing or markdown  services6/27/2012 IT in Retail Sector 21
  22. 22.  Oracle retail-analytics based application Bi-fusion reporting and data warehousing6/27/2012 IT in Retail Sector 22
  23. 23.  Trends signaling the future Fujitsu inventions for retail Self-checkout systems. electronic self- labeling and fraud detection system. U-scan-the worlds mostly widely used self-checkout system Loss prevention software Retail direction software- end to end pos and retail merchandisind management platform for specialty retailers6/27/2012 IT in Retail Sector 23
  24. 24.  Zebra Technologies- Palm-size mobile receipt printer  An unattended delivery services6/27/2012 IT in Retail Sector 24
  25. 25. 6/27/2012 IT in Retail Sector 25