The document discusses INSET (In-Service Training for Teachers), which provides professional development for teachers. It aims to improve teaching methods and create an effective learning environment. The document also discusses the traits of 21st century teachers, including being learner-centered, tech-savvy, global and innovative. 21st century skills taught in schools include critical thinking, creativity, collaboration, communication, information literacy, media literacy and technology literacy. Life skills like flexibility and leadership are also important.