This document summarizes a presentation given by Francis D'Silva of Accenture on innovation in procurement. D'Silva discusses engaging consumers on their terms through digital platforms and cites quotes on focusing on solving consumer needs rather than specific products. The presentation covers Accenture's work with Altinn on open innovation initiatives and its new "Center for Connected Care". D'Silva reflects on considering when innovation will provide value and creating transparency while still promoting competition in procurement.

1. Copyright © 2015 Accenture All rights reserved.
“Innovativ ved anskaffelse eller anskaffelse
av innovative produkter? - Ja, takk!”
Oslo Business Region – Arena meeting
Oslo, 23. april 2015

2. Copyright © 2015 Accenture All rights reserved.
About me
Health
and
wellness
Digital
platforms
Innovation
Management
Innovation in Health
Innovation@altinn
Helseportal
Helserefusjonsreform
Altinn
Digital Cities
Francis D’Silva
Senior Principal  Accenture Digital
• Innovation@altinn
• “Center for Connected Care” (1st Nov 2015)

3. Copyright © 2015 Accenture All rights reserved.
“People don’t want to buy
a quarter-inch drill. They
want a quarter-inch hole”
Prof. Theodore Levitt
Harvard Business School
Editor – Harvard Business Review
Image: Harvard Business School

4. Copyright © 2015 Accenture All rights reserved.
In a digital society consumers expect enterprises to engage with
them on their terms
Engaging and effortless interactions
Trusted and seamless connections
Citizen Customer The consumer
experience
The enterprise
response
BusinessGovernment Agency

5. Copyright © 2015 Accenture All rights reserved.
“If I had asked people
what they wanted, they
would have said ‘faster
horses’.”
Henry Ford
Founder, Ford Motor Company
Image: Wikipedia

6. Copyright © 2015 Accenture All rights reserved.
Innovation in Procurement
• Industrial partners
• Research partners
• Public partners
* Pasient som partner i virtuelle team
** Based on Accenture’s Innovation@™ concept
*** Senter for forskningsdrevet innovasjon
Innovation@altinn**
• Open participation - inspired by the Open
Innovation movement
• Co-managed by Altinn and Accenture
• From 2008-2015
• Studies, mock-ups and prototypes
“Center for Connected
Care” – SFI***
Trygghetspakke &
PPVT* - Public invitation
• Open workshops
• Speed dating
• Product procurements

7. Copyright © 2015 Accenture All rights reserved.
Reflections
Innovation for a Digital Society – What? When? How?
WHAT
 Product or service
 Consumer-oriented or enterprise-oriented service
WHEN
 Engage with vendors early enough – but not too early
 Focus on when innovation is expected to provide value
HOW
 Create transparency and openness – while still
promoting competition
 Incentivize research organizations to participate actively

8. Copyright © 2015 Accenture All rights reserved.
“The future is already here
– it’s just not very evenly
distributed.”
- William Gibson
Author and Futurist
Takk for meg!
Francis D’Silva - Senior Principal, Accenture Digital
E:francis.dsilva@accenture.com  L: no.linkedin.com/in/francisds  T: @francisds  W: accenture.com/microsites/digital-nordic
Image: Amazon