The document discusses digital innovation in utilities and focuses on several key aspects: 1) It emphasizes the importance of collaboration between people in digital transformation projects and having active user involvement through techniques like agile development. 2) Agile development principles are outlined which stress developing solutions iteratively in small increments with frequent delivery and adaptation based on customer feedback. 3) The concept of developing minimum viable products is introduced to test solutions with customers and measure value early in the process before fully building out features. 4) Prototyping solutions is advocated to gain buy-in from stakeholders and help set proper expectations and scope before significant resources are committed to a project.

1. Foursevens on
Digital Innovation in Utilities

2. Boulevard of broken dreams
http://www.een.be/programmas/eeuwig
e-roem/katrien-moet-naar-huis

3. l Who is Foursevens?
l Boulevard of broken dreams
l Analysis à la Foursevens
l The need for prototypes
l Build step by step by step

4. The digital transformation

5. The digital department

6. Ownership
The digital lead The senior manager

7. CONNECT PEOPLE

8. Tech projects depend on
people

9. Digital innovation: people²

10. Digital transformation =
collaboration

11. Invite a (homeless) customer

12. AGILE DEVELOPMENT
IS NONSENSE

13. What is Agile?
we value:
Individuals and interactions over processes and tools
Working software over comprehensive documentation
Customer collaboration over contract negotiation
Responding to change over following a plan
That is, while there is value in the items on
the right, we value the items on the left more.
Source: http://agilemanifesto.org/

14. Agile basics for Agile Projects
•Active user involvement is imperative
•Team must be empowered
•Requirements evolve, timescale is fixed
•Develop small
•Plan for frequent delivery
•Complete each feature before starting the next
•Collaborative and cooperative approach
Source:
http://www.allaboutagile.com/what-is-agile-10-key-principles

15. Team ownership
Cooperation versus 'the blame culture'

16. MINIMUM VIABLE
PRODUCT

17. MVP

18. MVP

19. Measure customer value

20. Cure for pain?

21. Plan ahead

22. Who would have thought?

23. Who would have thought?

24. Who would have thought?

25. ANALYSE ANALYSE
ANALYSE ANALYSE

26. “tech” work starts
Analyst & creative brains start at the same time

27. Analyse for Feasibility

28. Who needs data

29. Who needs processes

30. Who needs infrastructure

31. PROTOTYPE
PROTOTYPE
PROTOTYPE
PROTOTYPE

32. To prototype or not to prototype

33. End of creative track

34. Buy in from all stakeholders

35. Expectations

36. Scope

37. Build

38. Flow
Deliver
Learn
Adapt
Deliver
Learn
Adapt
Deliver

39. http://www.foursevens.be

40. Ines
@niske

41. Barbie in the blackout-proof
house
You can read the journal here:
http://foursevens.be/journal/#article_247

42. Disruptive Innovation=
a process by which a product or service
takes root initially in simple applications
at the bottom of a market
and then relentlessly moves up market,
eventually displacing established competitors.