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@let_anita
Future of Work
in times of Corona
Anita Lettink
@let_anita
Trust in Employers is at an all-time high
Edelman Trust Barometer 2020
“The most credible source is Employer Communications”
“My Employer is better Prepared than my Country” – 8 out of 10 countries
Edelman Coronavirus Survey March 2020
@let_anita
Creativity and Flexibility are at an all-time high
• Companies pivoting
• Breweries making hand sanitizer
• Car manufacturers creating respirators
• Mattress factory sewing face masks
• Employees working from home
• Combining work and care
• Longing for predictability
• Fear and uncertainty, government stimulus
• Unprecedented unemployment
• UBI experiments
@let_anita
What’s next?
• Historically, every crisis accelerates technological innovation
• Reimagining society after corona
touchless cashless remote
1.5m / 5 feet
society
while including essential workers and others for whom
social distancing is difficult
@let_anita
2025: Reimagine how you work
Companies
go global
and are virtual
from the start
You work
side by side
with a
bot
(co-bot)
Part-time
retirement
is normal of you
freelance
Diversity, inclusion and social
responsibility are
core when attracting talent
You will work for at
least 17 companies
in 5 industries
47%
@let_anita
2025: Reimagine what you do
6
Body modification ethicist Digital waste expert
Super baby designerHolo trainer
Autonomous car mechanic
Smart road engineer
Crypto banker
Hydrogen technician
Nano medic
Human interface designer
Commercial space pilot
Extinct species revivalist
Alternative energy consultant
Organ & body part creator
Memory surgeon
Nostalgist
Robot counselor
Tele surgeon
Augmented reality builder
Makeshift structure designer
Human-machine coach
Drone traffic controller
Trash upcycler
Vertical farmer
Climate change reversal expert
Quarantine enforcer
@let_anita
2025: Reimagine how you get paid
7
20% of people
will have difficulty
in our cashless
society
Biometrics
eliminate
payment
tokens
More
income sources
are better
payments
replace
invoices
Changes in benefits mean
people must be
financially literate
ApplePay owns
10% of
global card
transactions
QR-Code
@let_anita
Flexibility is most desired quality in an employer
Top 5 aspects when choosing an employer
8.2
Flexible work
hours
Salary Clear career
development
path
Culture aligned
with personal
values
Option to work
remotely
Scoresareoutofamaximumof10
8.6 8.6
8.5
8.3
8.8
8.6
8.4
8.5
8.8
8.1
7.7
8.5 8.4
8.3
8.1
7.6
8.3
8.5
8.6
Gen Z
Millennials
Gen X
Baby Boomers
@let_anita
The demand for flexible hours is high
What would your ideal working week look like?
Gen Z
Millennials
Gen X
Baby Boomers
Traditional
office hours
Fixed shifts
Varying shifts
Flexible
Compress
work hours
20.0%
12.5%
12.8%
6.9%
8.6%
8.3%
4.7%
2.0%
0.0%
2.8%
1.4%
0.0%
45.7%
51.5%
53.1%
53.9%
14.3%
22.9%
25.6%
31.4%
@let_anita
Workers don’t want to be tied to a fixed location:
flexibility is key
Which of the following arrangements would you choose?
0.8%
Other
0.3%
Do not know
23.1%
Work anywhere
in the world
4.1%
Only work at an office
6.8%
Only work from
home / remotely
64.8%
Flexibility to combine
home and office
@let_anita
Healthcare is the most popular employee benefit
Top 5
employee benefits
Healthcare for
your family
73.1%
Performance-based
bonus
69.5%
Healthcare
for you
61.8%
Employer-sponsored
retirement plan
61.4%
Paid leave to
take care of sick
family members
41.7%
@let_anita
Over 50% expect tech-led change to drive them
into a new career
How likely is it that in 2025 you have a job in a different field?
Very likely
Somewhat
likely
Somewhat
unlikely
Very
unlikely
32.4%
20.4%
11.2%
12.3%
38.2%
33.9%
34.3%
20.5%
38.2%
33.9%
34.3%
20.5%
2.9%
18.0%
25.0%
43.8%
Gen Z
Millennials
Gen X
Baby Boomers
“Do not know” & “Other’ responses not shown
@let_anita
65% accept they’ll be part of a hybrid human/
machine workforce by 2025
How do you feel about people and robots working together?
2.2%
Other
7.4%
Will not happen by 2025
14.4%
Not concerned
10.9%
Worries me greatly
37.2%
Inevitable
27.9%
Already happened
@let_anita
61% believe they’re ready for the future of work
15.5%
Do not know
24.0%
No
60.5%
Yes
0.9%
Other
4.4%
Do not know
11.2%
Very well
31.2%
Somewhat well
34.3%
Somewhat poorly
18.0%
Very poorly
How well do you think schools and universities
are preparing people for the modern workplace?
Are you ready for the 2025 workplace?
@let_anita
What does that mean?
• Trust in employers is high, but it’s also fragile
• Employees want work to fit their current lifestyle
• Flexibility in role, working hours, location
• Employees embrace new technology, but demand more training
• Distributed, flexible workforce increases company resilience
• Employees find it more attractive
• Can reduce costs
• Lead based on outcomes, not time
Start thinking about the new normal after the crisis
@let_anita
Thank You!
Download this presentation at
https://www.anitalettink.com
Linkedin:
https://www.linkedin.com/in/anitalettink/
Twitter: @let_anita

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Innovation and the Future of Work

  • 1. @let_anita Future of Work in times of Corona Anita Lettink
  • 2. @let_anita Trust in Employers is at an all-time high Edelman Trust Barometer 2020 “The most credible source is Employer Communications” “My Employer is better Prepared than my Country” – 8 out of 10 countries Edelman Coronavirus Survey March 2020
  • 3. @let_anita Creativity and Flexibility are at an all-time high • Companies pivoting • Breweries making hand sanitizer • Car manufacturers creating respirators • Mattress factory sewing face masks • Employees working from home • Combining work and care • Longing for predictability • Fear and uncertainty, government stimulus • Unprecedented unemployment • UBI experiments
  • 4. @let_anita What’s next? • Historically, every crisis accelerates technological innovation • Reimagining society after corona touchless cashless remote 1.5m / 5 feet society while including essential workers and others for whom social distancing is difficult
  • 5. @let_anita 2025: Reimagine how you work Companies go global and are virtual from the start You work side by side with a bot (co-bot) Part-time retirement is normal of you freelance Diversity, inclusion and social responsibility are core when attracting talent You will work for at least 17 companies in 5 industries 47%
  • 6. @let_anita 2025: Reimagine what you do 6 Body modification ethicist Digital waste expert Super baby designerHolo trainer Autonomous car mechanic Smart road engineer Crypto banker Hydrogen technician Nano medic Human interface designer Commercial space pilot Extinct species revivalist Alternative energy consultant Organ & body part creator Memory surgeon Nostalgist Robot counselor Tele surgeon Augmented reality builder Makeshift structure designer Human-machine coach Drone traffic controller Trash upcycler Vertical farmer Climate change reversal expert Quarantine enforcer
  • 7. @let_anita 2025: Reimagine how you get paid 7 20% of people will have difficulty in our cashless society Biometrics eliminate payment tokens More income sources are better payments replace invoices Changes in benefits mean people must be financially literate ApplePay owns 10% of global card transactions QR-Code
  • 8. @let_anita Flexibility is most desired quality in an employer Top 5 aspects when choosing an employer 8.2 Flexible work hours Salary Clear career development path Culture aligned with personal values Option to work remotely Scoresareoutofamaximumof10 8.6 8.6 8.5 8.3 8.8 8.6 8.4 8.5 8.8 8.1 7.7 8.5 8.4 8.3 8.1 7.6 8.3 8.5 8.6 Gen Z Millennials Gen X Baby Boomers
  • 9. @let_anita The demand for flexible hours is high What would your ideal working week look like? Gen Z Millennials Gen X Baby Boomers Traditional office hours Fixed shifts Varying shifts Flexible Compress work hours 20.0% 12.5% 12.8% 6.9% 8.6% 8.3% 4.7% 2.0% 0.0% 2.8% 1.4% 0.0% 45.7% 51.5% 53.1% 53.9% 14.3% 22.9% 25.6% 31.4%
  • 10. @let_anita Workers don’t want to be tied to a fixed location: flexibility is key Which of the following arrangements would you choose? 0.8% Other 0.3% Do not know 23.1% Work anywhere in the world 4.1% Only work at an office 6.8% Only work from home / remotely 64.8% Flexibility to combine home and office
  • 11. @let_anita Healthcare is the most popular employee benefit Top 5 employee benefits Healthcare for your family 73.1% Performance-based bonus 69.5% Healthcare for you 61.8% Employer-sponsored retirement plan 61.4% Paid leave to take care of sick family members 41.7%
  • 12. @let_anita Over 50% expect tech-led change to drive them into a new career How likely is it that in 2025 you have a job in a different field? Very likely Somewhat likely Somewhat unlikely Very unlikely 32.4% 20.4% 11.2% 12.3% 38.2% 33.9% 34.3% 20.5% 38.2% 33.9% 34.3% 20.5% 2.9% 18.0% 25.0% 43.8% Gen Z Millennials Gen X Baby Boomers “Do not know” & “Other’ responses not shown
  • 13. @let_anita 65% accept they’ll be part of a hybrid human/ machine workforce by 2025 How do you feel about people and robots working together? 2.2% Other 7.4% Will not happen by 2025 14.4% Not concerned 10.9% Worries me greatly 37.2% Inevitable 27.9% Already happened
  • 14. @let_anita 61% believe they’re ready for the future of work 15.5% Do not know 24.0% No 60.5% Yes 0.9% Other 4.4% Do not know 11.2% Very well 31.2% Somewhat well 34.3% Somewhat poorly 18.0% Very poorly How well do you think schools and universities are preparing people for the modern workplace? Are you ready for the 2025 workplace?
  • 15. @let_anita What does that mean? • Trust in employers is high, but it’s also fragile • Employees want work to fit their current lifestyle • Flexibility in role, working hours, location • Employees embrace new technology, but demand more training • Distributed, flexible workforce increases company resilience • Employees find it more attractive • Can reduce costs • Lead based on outcomes, not time Start thinking about the new normal after the crisis
  • 16. @let_anita Thank You! Download this presentation at https://www.anitalettink.com Linkedin: https://www.linkedin.com/in/anitalettink/ Twitter: @let_anita