This document discusses information systems management (ISM). It defines ISM as the application of information technology to support major organizational functions. Key points: - ISM involves collecting, processing, storing, and utilizing an organization's information resources to support operations, customers, suppliers, and gain a competitive advantage. - ISM uses both business and technical knowledge to manage IT resources and create value for the entire organization. - Some important functions of ISM include collecting internal and external data, processing that data into useful information, storing the information in databases, and retrieving it to support business analysis and management decisions. - Effective ISM requires sustainable data management tools and the effective management of an organization's data resources.