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1. Introduction
This manual was prepared as a training tool for
employees of environmental services to educate
employees on basic safety concepts and proper
usage of Multi-Clean brand chemicals.

2. Multi-Clean
Health Care Facilities
Cleaning and MaintenanceIntroduction
The purpose of cleaning is to remove unwanted
contaminants from surfaces.
The methods of cleaning and the chemical
products used are more critical because they often
have a dual function of removing soil and killing
harmful pathogens.

3. Multi-Clean
Health Care Facilities
Cleaning and MaintenanceIntroduction
In hospitals, some contaminants are disease
causing micro-organisms invisible to the naked
eye.
In hospitals, the purpose of cleaning is to
protect patients health and prevent the spread
of disease by removing contaminants from
surfaces.

4. Multi-Clean
Health Care Facilities
Cleaning and MaintenanceTerms you should know
This term designates the surfaces that you will
be cleaning in a hospital. This is a classification
system for surfaces that carry a lower risk for
disease transmission.
There are 2 types of Environmental Surfaces:
Housekeeping Surfaces
Equipment*
Environmental Surfaces
•Equipment is usually diagnostic
equipment such as x-ray machines,
CT scanners etc.

5. Multi-Clean
Health Care Facilities
Cleaning and MaintenanceTerms you should know
These are environmental surfaces that require
regular cleaning including floors, walls,
tabletops, fixtures, bedrails, etc.
There are two types of housekeeping surfaces
you will be charged with cleaning. Each will
have different methods and frequency of
cleaning.
1. HIGH TOUCH Housekeeping Surfaces
2. MINIMAL HAND CONTACT Surfaces
Housekeeping Surfaces

6. Multi-Clean
Health Care Facilities
Cleaning and MaintenanceTerms You Should Know
Special precautions have to be followed
when dealing with materials contaminated with
blood or other bodily fluids.
Blood or other bodily fluids may contain
disease causing micro-organisms (pathogens)
that can be transmitted to others that come in
direct contact.
Bloodborne Pathogens
Your supervisor will provide more
specific procedures for dealing with
small spills of blood or other bodily
fluids and/or specialized cleaning
operations for larger volumes of
bodily fluids that may need to be
cleaned.

7. Multi-Clean
Health Care Facilities
Cleaning and MaintenanceProtecting Yourself
Safety – Working with Cleaning Products
Safety Glasses: Safety glasses are
usually worn when using any chemical
product that is designated an IRRITANT
or has a NFPA or HMIS rating of 1.
Safety Goggles: Goggles protect the
eyes from splashes of potentially
CORROSIVE chemicals. Very few
products, particularly in their diluted
form would be corrosive.
Gloves: Hand protection is usually
suggested for use when cleaning with
chemical products. Gloves not only
protect hands from cleaning chemical
exposure, they also prevent contact with
soils, contaminants and potentially
harmful bacteria.

8. Multi-Clean
Health Care Facilities
Cleaning and MaintenanceProtecting Yourself
Finding information about safe use of products
The MATERIAL SAFETY DATA SHEET
describes
possible hazards of each chemical and
recommended safety precautions for using the
products.
A MSDS for each product used is available for
you to review at any time.
Material
Safety
Data
Sheet

9. Multi-Clean
Health Care Facilities
Cleaning and MaintenanceProtecting Yourself
Finding information about safe use of products
The container for each product identifies hazards of the
chemical in it’s concentrated form. When using a dispensing
system like the Multi-Task dilution control system, additional
safety features are built in to the system. For instance, the
“no chemical contact” seal on the container prevents
accidental contact with the chemical. The locking cabinet
prevents contact and / or tampering with the chemical
concentrates.
Color Coded Labels
Number Codes
Instructions for Use
Health/Safety Precautions

10. Multi-Clean
Health Care Facilities
Cleaning and MaintenanceProtecting Yourself
Finding information about safe use of products
Secondary Packaging Labels: When a product is
diluted into another container for use, OSHA
requires the contents are identified on the
container. In addition, basic hazards of the
diluted chemical should be disclosed.

11. Sick people can spread infectious viral and bacterial
agents to others, they are also often more prone to
contracting illnesses
The spread of infections within a hospital is usually spread
by person to person contact. Regular hand washing is
essential to help prevent the spread of infection
Infections can also be contracted by objects that are
frequently touched by individuals. For the purposes of
cleaning, these surfaces are referred to as “HIGH
TOUCH’ surfaces and special emphasis is given to
routine cleaning of these surfaces.
ALWAYS wash hands before entering a patient room.
Not only does this protect the patients, it also protects
YOU!
Wear the appropriate safety equipment that is
recommended for use with each chemical product you
may be using.
Multi-Clean
Health Care Facilities
Cleaning and MaintenanceProtecting Patients

12. Some typical reasons why someone may slip and
fall?
•Physical / Mental Condition: The condition of an
individual is important. In health care institutions, this
is an obvious concern.
•Footwear: The shoes/socks can influence slip fall
accidents.
•Weather Conditions: Rain/snow tracked onto floors
can make floors slippery.
•Maintenance Operations: Floors undergoing
maintenance operations such as stripping, finishing or
daily wet cleaning can be slippery when wet.
•Spills / Contamination; Fluid Spills occur on floors
that can make floors slippery. The most common type
of spill or contaminant is water and /or beverages.
•Obstacles in Walking Path: Low profile obstacles
can be a tripping hazard.
•Incorrect Maintenance: Using the wrong products on
floors can impact slip resistance.
Multi-Clean
Health Care Facilities
Cleaning and MaintenanceFloor Safety

13. What can I do to prevent slip and fall accidents?
Multi-Clean
Health Care Facilities
Cleaning and MaintenanceFloor Safety
When conducting any wet maintenance
procedures on floors you should:
•Post wet floor signs at the beginning and end
of the area.
•Restrict access to the area while undergoing
maintenance by using caution tape or other
barriers.
•Wait until floors are completely dry before
removing signs and allowing traffic to
proceed.

14. What should I do when a slip or fall occurs?
• Make sure the person is comfortable.
• Do NOT move the person.
• Call healthcare staff for assistance.
After the person is taken care of:
• Make note of any witnesses
• Note the condition of the floor
• What type of footwear was the person wearing.
• Prepare an accident report with the help of
your supervisor.
Multi-Clean
Health Care Facilities
Cleaning and MaintenanceFloor Safety

15. Multi-Clean
Health Care Facilities
Cleaning and MaintenanceUsing Multi-Clean Products
You will be using the Multi-Task Dilution Control
System from Multi-Clean to dispense most cleaning
products into buckets or spray bottles.
Products:
#256 Century Q
#2 Multi-Shine
#3 Eliminator
#4 Foamy MAC
#5 Century Maintenance
#11 Odor Control
#13 Extraction Cleaner
Short hose for filling
spray bottles..
View window shows
which product is
being dispensed.
Buttons to activate
dispenser.
Long hose for filling
buckets or equipment.