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Advanced DITA Webinar
Increase with Subject Schemes
Yitz Gale, DITA Software Architect
Miryam Brand, Marketing Communications
Findability
Suite Solutions: A Leader In Intelligent Content
Delivery
What do we do ?
Help organizations deliver quick access to relevant information, improving
customer experience while reducing cost of creating and maintaining content
How do we do it ?
We provide solutions and services that enable content structure, management,
collaboration and distribution to the viewer’s platform and language of choice
Who do we serve ?
Multinational corporations and public organizations, mostly from hi-tech,
manufacturing, aerospace, defense, pharma, telecom and finance
Increase findability with subject schemes
 Why subject schemes?
 Creating a subject scheme
 Creating classification maps
 Finding content using semantic facets
Why subject schemes?
• Findability is crucial
• What findability did we have until now?
• Semantic search makes content more
findable!
Findability is crucial
• Customers leave if they can’t find content
within minutes
• You’ve invested in content – is anyone reading
it?
• Just putting it up isn’t good enough!
What findability did we have until now?
• ToC
• Multiple ToCs
• Index
• Full text search
Semantic search
• Use facets that have meaning for the user
• Filter based on these meaningful facets
• Don’t constrain the user to any particular
order
• Example (Zappo’s)
Semantic search in DITA
• Subject scheme
• Classification map:
A ditamap that contains classification
domain elements
Increase findability with subject schemes
 Why subject schemes?
 Creating a subject scheme
 Creating classification maps
 Finding content using semantic facets
✓
Subject Scheme
Taxonomy:
Hierarchy of subjects
• Navtitle:
Name of the subject
(Appears as a facet in the faceted search)
• Key:
Symbolic name for referring to a subject
within XML
Subject Scheme
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE subjectScheme PUBLIC
"-//OASIS//DTD DITA Subject Scheme Map//EN”
"map.dtd”>
<subjectScheme>
<subjectHead navtitle="Product">
<subjectdef keys="prod-ats9900" navtitle="ATS9900">
<subjectdef keys=”ver-V100R5C2200”
navtitle="V100R005C02"/>
<subjectdef keys="ver-V100R9C2200”
navtitle="V100R009C02"/>
</subjectdef>
Increase findability with subject schemes
 Why subject schemes?
 Creating a subject scheme
 Creating classification maps
 Finding content using semantic facets
✓
✓
Classification Map
• Classifies your content according to the
subject scheme
• Each entry associates one subject to one topic
• Can include many entries for each topic
Classification Map
<?xml version="1.0" encoding="UTF-8"?>
<map xmlns:ditaarch=
"http://dita.oasis-open.org/architecture/2005/"
title="Demo” xml:lang="en-us”
ditaarch:DITAArchVersion="1.2">
<topicref href=”path/to/name.xml">
<topicsubject>
<subjectref keyref="prod-ats9900"/>
<subjectref keyref="ver-V200R9C02"/>
</topicsubject>
</topicref>
</map>
Increase findability with subject schemes
 Why subject schemes?
 Creating a subject scheme
 Creating classification maps
 Finding content using semantic facets
✓
✓
✓
Increase findability with subject schemes
 Why subject schemes?
 Creating a subject scheme
 Creating classification maps
 Finding content using semantic facets
✓
✓
✓
✓
THANK YOU !
Visit us at http://suite-sol.com/
✓

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Increasing Findability with Subject Schemes (Advanced DITA Webinar)

  • 1. Advanced DITA Webinar Increase with Subject Schemes Yitz Gale, DITA Software Architect Miryam Brand, Marketing Communications Findability
  • 2. Suite Solutions: A Leader In Intelligent Content Delivery What do we do ? Help organizations deliver quick access to relevant information, improving customer experience while reducing cost of creating and maintaining content How do we do it ? We provide solutions and services that enable content structure, management, collaboration and distribution to the viewer’s platform and language of choice Who do we serve ? Multinational corporations and public organizations, mostly from hi-tech, manufacturing, aerospace, defense, pharma, telecom and finance
  • 3. Increase findability with subject schemes  Why subject schemes?  Creating a subject scheme  Creating classification maps  Finding content using semantic facets
  • 4. Why subject schemes? • Findability is crucial • What findability did we have until now? • Semantic search makes content more findable!
  • 5. Findability is crucial • Customers leave if they can’t find content within minutes • You’ve invested in content – is anyone reading it? • Just putting it up isn’t good enough!
  • 6. What findability did we have until now? • ToC • Multiple ToCs • Index • Full text search
  • 7. Semantic search • Use facets that have meaning for the user • Filter based on these meaningful facets • Don’t constrain the user to any particular order • Example (Zappo’s)
  • 8. Semantic search in DITA • Subject scheme • Classification map: A ditamap that contains classification domain elements
  • 9. Increase findability with subject schemes  Why subject schemes?  Creating a subject scheme  Creating classification maps  Finding content using semantic facets ✓
  • 10. Subject Scheme Taxonomy: Hierarchy of subjects • Navtitle: Name of the subject (Appears as a facet in the faceted search) • Key: Symbolic name for referring to a subject within XML
  • 11. Subject Scheme <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE subjectScheme PUBLIC "-//OASIS//DTD DITA Subject Scheme Map//EN” "map.dtd”> <subjectScheme> <subjectHead navtitle="Product"> <subjectdef keys="prod-ats9900" navtitle="ATS9900"> <subjectdef keys=”ver-V100R5C2200” navtitle="V100R005C02"/> <subjectdef keys="ver-V100R9C2200” navtitle="V100R009C02"/> </subjectdef>
  • 12. Increase findability with subject schemes  Why subject schemes?  Creating a subject scheme  Creating classification maps  Finding content using semantic facets ✓ ✓
  • 13. Classification Map • Classifies your content according to the subject scheme • Each entry associates one subject to one topic • Can include many entries for each topic
  • 14. Classification Map <?xml version="1.0" encoding="UTF-8"?> <map xmlns:ditaarch= "http://dita.oasis-open.org/architecture/2005/" title="Demo” xml:lang="en-us” ditaarch:DITAArchVersion="1.2"> <topicref href=”path/to/name.xml"> <topicsubject> <subjectref keyref="prod-ats9900"/> <subjectref keyref="ver-V200R9C02"/> </topicsubject> </topicref> </map>
  • 15. Increase findability with subject schemes  Why subject schemes?  Creating a subject scheme  Creating classification maps  Finding content using semantic facets ✓ ✓ ✓
  • 16. Increase findability with subject schemes  Why subject schemes?  Creating a subject scheme  Creating classification maps  Finding content using semantic facets ✓ ✓ ✓ ✓
  • 17. THANK YOU ! Visit us at http://suite-sol.com/ ✓