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Copyright © 2014 Pearson Canada Inc. 12 - 1
Income, Social Class and Family
Structure
Chapter 12
Copyright © 2014 Pearson Canada Inc.
Income Patterns
• Whether a skilled worker or a child of privilege,
social class has a huge impact on one’s life
• Status symbols are valued as markers of social
class
• Canadian living standards are high and improving
• Average Canadian income increased from $67,600
in 2005 to $75, 320 in 2009
• World-wide over 2.5 billion people lived on under
$2 per day in 2008
12 - 2
Copyright © 2014 Pearson Canada Inc.
Woman’s Work
• A larger proportion of people of working age are in
the labour force
• Mothers with preschool children comprise the
fastest growth in the labour market
• Women get high-paying jobs such as doctors,
architects, etc.
• Nearly 30 percent of wives make more money than
their spouses
12 - 3
Copyright © 2014 Pearson Canada Inc.
Yes, It pays to Go to School
• Education pays off in the long run
• In 2006 over 50 per cent of Canadians had some post-
secondary education
• 25 percent have university training and 16 per cent
have a degree
• In 2005 graduates earned about $74,600 versus
$43,700 for other
education levels
12 - 4
Copyright © 2014 Pearson Canada Inc.
To Spend or Not to Spend
• Consumer demand = willingness to buy + ability to buy
• Discretionary income:
• Changes as a household ages
• Older households spend a much larger share of
budget on shelter and transportation, and less on
food and apparel
• Households are spending more now on
entertainment and education
12 - 5
Copyright © 2014 Pearson Canada Inc.
Individual Attitudes Toward Money
• 2008 recession influence
• Frugal types: spendthrifts and tightwads
• Walmart study identified three distinct groups of consumers:
• Brand aspirationals: on low incomes but obsessed with
names like KitchenAid.
• Value-price shoppers: who like low prices and cannot
afford more.
• Price-sensitive affluents: wealthier shoppers who love
deals.
12 - 6
Copyright © 2014 Pearson Canada Inc.
Consumer Confidence
• Behavioural economics/economic psychology
• Consumer confidence: Extent to which people are
optimistic or pessimistic about the future health of
the economy
• Influences how much discretionary money we will
pump into the economy
• Overall savings rate is affected by:
• Pessimism/optimism about personal
circumstances
• National and World events
• Cultural differences in attitudes toward savings
12 - 7
Copyright © 2014 Pearson Canada Inc.
Social Class
• “Haves” vs. “have-nots”
• Social class is determined by income, family
background, and occupation
• Our place in the social structure determines how
much we spend and how we spend it
• Think about it: Is it right to judge people based on
social classes, or does it matter at all?
12 - 8
Copyright © 2014 Pearson Canada Inc.
Picking a Pecking Order
• Dominance-submission hierarchy
• Pecking order: relative standing in society
• Standing determines access to resources
• Education, housing, consumer goods
• We try to improve our standing by moving up
social order whenever possible
• Marx – means of production
• Max Weber – status groups
• Marketing strategies focus on this desire to move
up in standing
12 - 9
Copyright © 2014 Pearson Canada Inc.
Picking a Pecking Order cont.
• Homogamy – birds of a feather flock together
• Class can affect prospects in life
• May improve chances in school
• And in work
• Social stratification
• Sharing out resources unequally through artificial
divisions
• Reputation economy
12 - 10
Copyright © 2014 Pearson Canada Inc.
Achieved versus Ascribed Status
• Achieved Status: Earned through hard work
• Ascribed Status: Born with a silver spoon
• Most groups exhibit a structured or status hierarchy
12 - 11
Copyright © 2014 Pearson Canada Inc.
Social Mobility
• Social mobility: passage of individuals from one
social class to another
• Horizontal mobility (from one occupation to
another in same social class)
• Downward mobility
• Upward mobility
• Think about it: What consumption cues do you
use (e.g., clothing, speech, cars, etc.) to
determine social standing?
12 - 12
Copyright © 2014 Pearson Canada Inc.
Class Structure Around the World
• Rise of Chinese middle class
• Nike’s new brand presence there
• Japan as a status- and brand-conscious society
• Single, working women spending on luxury goods
• Major retailers/brands are coming to Middle-Eastern
countries, where Arab women enjoy shopping with
their families/friends
• England’s rigid class structure still exists, but the
dominance of its aristocracy is fading but marketers
are still targeting chavs’ as a group
• India’s economy is booming, many poor but rich are
preferencing high-end brands & credit cards
12 - 13
Copyright © 2014 Pearson Canada Inc.
Blurring Social Class
• Many “luxuries” are now affordable to all
• People shop “cheap” in one area to shop “rich”
elsewhere
• Even the wealthy shop at Walmart for basics
• The emerging BRIC economies
• Growing demand for mass class products globally
12 - 14
Copyright © 2014 Pearson Canada Inc.
Components of Social Class
• Occupational prestige:
• Some occupations are mor respected than others
• Stable over time and similar across cultures
• Major component of social class
• Income:
• Wealth is not distributed evenly across classes
(top 20% controls 40% of net worth)
• Income per se is not often a good indicator of
social class; it’s the way money is spent and not
how much is spent
• Education: related to both occupation and income
12 - 15
Copyright © 2014 Pearson Canada Inc.
Occupational Prestige
• People judge others in regard to occupation
• This is how people evaluate their “worth”
• Top ranking: CEO, physician, university professor
• Lower ranking: shoe shiner, ditch digger, garbage
collector
12 - 16
Copyright © 2014 Pearson Canada Inc.
Income
• “Money” and “class” not synonymous
• Whether social class or income is a better predictor
of a consumer’s behaviour depends on the type of
product:
• Social class is better predictor of lower to
moderately priced symbolic purchases
• Income is better predictor of major
nonstatus/nonsymbolic expenditures
• Need both social class and income to predict
expensive, symbolic products
12 - 17
Copyright © 2014 Pearson Canada Inc.
Class Differences in World View
World of working class is intimate and constricted:
• Immediate needs dictate buying behaviour
• Dependence on relatives/local community
• More likely to be conservative/family-oriented
• Maintaining appearance of home/property
• Don’t feel high-status lifestyle is worth effort
• Affluenza and pressure to maintain family status
12 - 18
Copyright © 2014 Pearson Canada Inc.
Attitudes Toward Luxury
Strategic Insights study divided consumers into three
groups:
• Luxury is functional: Logical purchases, not impulsive
• Luxury is reward: Younger people…I’ve made it!
• Luxury is indulgence: Lavish and self-indulgent
Old money v new money, rich v poor : spend in
different ways
12 - 19
Copyright © 2014 Pearson Canada Inc.
Taste Cultures, Codes and Cultural Capital
Taste culture: Differentiates people in terms of their
aesthetic and intellectual preferences
• Distinguishes consumption choices among social
classes
• Upper- and upper-middle-class: more likely to visit
museums and attend live theatre
• Middle-class: More likely to go camping and fishing
• Some think concept of taste culture is elitist
12 - 20
Copyright © 2014 Pearson Canada Inc.
Online Social Capital
A community is healthier and more desirable
when it is able to offer a lot of social capital as an
inducement for people to join
• online gated communities
• dating sites – hotenough.com
• pecking order matters online too
• Foursquare
• Social network sites
12 - 21
Copyright © 2014 Pearson Canada Inc.
Status Symbols
• Keeping up with the Joneses (in Japan the Satos)
• What matters is having more wealth/fame than
others – tiered loyalty programs
• Status-seeking: motivation to have products that let
others know that you “made it”
• Dropping “cheap” brands
12 - 22
Copyright © 2014 Pearson Canada Inc.
Conspicuous Consumption
Thorstein Veblen and Conspicuous consumption
• Invidious distinction: We buy things to inspire
envy in others through a display of wealth/ power
• Conspicuous consumption: People desire to provide
prominent visible evidence of their ability to afford
luxury goods:
• Leisure classes must show they don’t have to
work
• Wives and impractical fashion a sign of richness
• Brand prominence “quiet signals” v “loud signals”
12 - 23
Copyright © 2014 Pearson Canada Inc.
The Trophy Wife or Husband?
• Leisure class and “idle rich”
• Wives of wealthy husbands as “walking billboards” –
now opposite also
• Potlatch of Kwakiutl Indians
• Modern-day lavish parties/weddings
• Conspicuous waste
12 - 24
Copyright © 2014 Pearson Canada Inc.
How Do We Measure Social Class?
It is difficult to measure social class complexities
• Index of Status Characteristics and the Index of
Social Position developed by August Hollingshead
• Blishen – Socioeconomic index for Occupations v
Coleman’s approach which includes education,
occupational prestige, area and family income.
12 - 25
Copyright © 2014 Pearson Canada Inc.
Problems with Measures of Social Class
• Most measures of social class in the past had trouble
accounting for two-income families, young singles
living alone, or households headed by women
• Increasing anonymity of our society
• Reputational method is virtually impossible to
implement today (can use demographic data and
subjective impressions)
• Status crystallization
• Impact of inconsistency on the self and social
behaviour
12 - 26
Copyright © 2014 Pearson Canada Inc.
Problems with Measures cont’d
• Overprivileged vs. underprivileged conditions of
social class
• Problems associated with lottery winners
• Traditional issues of hierogamy
• Women tend to “marry up” more than men
• Sexual appeal for economic resources
• Many women now contribute equally to family’s well-
being
• Potential spouse’s social class as “product
attribute”
12 - 27
Copyright © 2014 Pearson Canada Inc.
Problems with Social Class Segmentation
• Marketers tend to ignore:
• Status inconsistency
• Intergenerational mobility
• Subjective social class
• Consumers’ aspirations to change class standing
• Social status of working wives
12 - 28
Copyright © 2014 Pearson Canada Inc. 12 - 29
Households and the Modern Family
Before 1900s: Extended family
1950s: Nuclear family (mother, father, and children)
• Just what is a household?
• Family household contains at least two people,
regardless of their relationship
• Divorces and separations are accepted in our
culture…marital breakups are ever-present theme
in books, music, and movies
• Adult females are staying home with
family/children more (especially among best-
educated/highest achieving women)
Copyright © 2014 Pearson Canada Inc. 12 - 30
Age of the Family
• Most Canadians under 24 have never been married or living
common-law
• 35-64 age group greatest number of marriages and common-
law relationships (77%)
• Trend toward giving non-traditional items as wedding gifts
(home electronics, computers)
Copyright © 2014 Pearson Canada Inc. 12 - 31
Family Size
• Depends on educational level, availability of birth
control, and religion
• Total fertility in 2006 was 1.6, which is below the
replacement rate of 2.1 to sustain Canadian
population
• Worldwide, women want smaller families (especially
in industrialized countries)
• Divorce is common
• Fewer young people to support their elders
• Some countries want people to have more
children
Copyright © 2014 Pearson Canada Inc. 12 - 32
Non-Traditional Households
• Any occupied housing unit is a household
• 16% lone parent
• 35% mothers stay at home
• May be unmarried opposite sex couples, or same-
sex couples (POSSLQ)
• Intentional families: celebrate holidays together
• Rise of single-person households
• Singles spend more on rent, alcohol, reading
materials, health care, and tobacco/smoking
Copyright © 2014 Pearson Canada Inc. 12 - 33
Who’s Living at Home?
• Sandwich generation: Adults who care for their
parents as well as their own children
• Boomerang kids: Adult children who return to live
with their parents
• Spend less on household items and more on
entertainment
Copyright © 2014 Pearson Canada Inc. 12 - 34
Family Life Cycle
• Factors that determine how couples spend money:
• Whether they have children
• Whether the woman works
• Family life cycle (FLC) concept combines trends in
income and family composition with change in
demands placed on income
• As we age, our preferences/needs for products
and activities tend to change
Copyright © 2014 Pearson Canada Inc.
Family Life Cycle Approach Models
• Takes into account the family
variables to describe changes
in priorities and demand for
product categories:
• Age
• Marital status
• Presence/absence of children
in home
• Ages of children
12 - 35

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Income,social class and family structure

  • 1. Copyright © 2014 Pearson Canada Inc. 12 - 1 Income, Social Class and Family Structure Chapter 12
  • 2. Copyright © 2014 Pearson Canada Inc. Income Patterns • Whether a skilled worker or a child of privilege, social class has a huge impact on one’s life • Status symbols are valued as markers of social class • Canadian living standards are high and improving • Average Canadian income increased from $67,600 in 2005 to $75, 320 in 2009 • World-wide over 2.5 billion people lived on under $2 per day in 2008 12 - 2
  • 3. Copyright © 2014 Pearson Canada Inc. Woman’s Work • A larger proportion of people of working age are in the labour force • Mothers with preschool children comprise the fastest growth in the labour market • Women get high-paying jobs such as doctors, architects, etc. • Nearly 30 percent of wives make more money than their spouses 12 - 3
  • 4. Copyright © 2014 Pearson Canada Inc. Yes, It pays to Go to School • Education pays off in the long run • In 2006 over 50 per cent of Canadians had some post- secondary education • 25 percent have university training and 16 per cent have a degree • In 2005 graduates earned about $74,600 versus $43,700 for other education levels 12 - 4
  • 5. Copyright © 2014 Pearson Canada Inc. To Spend or Not to Spend • Consumer demand = willingness to buy + ability to buy • Discretionary income: • Changes as a household ages • Older households spend a much larger share of budget on shelter and transportation, and less on food and apparel • Households are spending more now on entertainment and education 12 - 5
  • 6. Copyright © 2014 Pearson Canada Inc. Individual Attitudes Toward Money • 2008 recession influence • Frugal types: spendthrifts and tightwads • Walmart study identified three distinct groups of consumers: • Brand aspirationals: on low incomes but obsessed with names like KitchenAid. • Value-price shoppers: who like low prices and cannot afford more. • Price-sensitive affluents: wealthier shoppers who love deals. 12 - 6
  • 7. Copyright © 2014 Pearson Canada Inc. Consumer Confidence • Behavioural economics/economic psychology • Consumer confidence: Extent to which people are optimistic or pessimistic about the future health of the economy • Influences how much discretionary money we will pump into the economy • Overall savings rate is affected by: • Pessimism/optimism about personal circumstances • National and World events • Cultural differences in attitudes toward savings 12 - 7
  • 8. Copyright © 2014 Pearson Canada Inc. Social Class • “Haves” vs. “have-nots” • Social class is determined by income, family background, and occupation • Our place in the social structure determines how much we spend and how we spend it • Think about it: Is it right to judge people based on social classes, or does it matter at all? 12 - 8
  • 9. Copyright © 2014 Pearson Canada Inc. Picking a Pecking Order • Dominance-submission hierarchy • Pecking order: relative standing in society • Standing determines access to resources • Education, housing, consumer goods • We try to improve our standing by moving up social order whenever possible • Marx – means of production • Max Weber – status groups • Marketing strategies focus on this desire to move up in standing 12 - 9
  • 10. Copyright © 2014 Pearson Canada Inc. Picking a Pecking Order cont. • Homogamy – birds of a feather flock together • Class can affect prospects in life • May improve chances in school • And in work • Social stratification • Sharing out resources unequally through artificial divisions • Reputation economy 12 - 10
  • 11. Copyright © 2014 Pearson Canada Inc. Achieved versus Ascribed Status • Achieved Status: Earned through hard work • Ascribed Status: Born with a silver spoon • Most groups exhibit a structured or status hierarchy 12 - 11
  • 12. Copyright © 2014 Pearson Canada Inc. Social Mobility • Social mobility: passage of individuals from one social class to another • Horizontal mobility (from one occupation to another in same social class) • Downward mobility • Upward mobility • Think about it: What consumption cues do you use (e.g., clothing, speech, cars, etc.) to determine social standing? 12 - 12
  • 13. Copyright © 2014 Pearson Canada Inc. Class Structure Around the World • Rise of Chinese middle class • Nike’s new brand presence there • Japan as a status- and brand-conscious society • Single, working women spending on luxury goods • Major retailers/brands are coming to Middle-Eastern countries, where Arab women enjoy shopping with their families/friends • England’s rigid class structure still exists, but the dominance of its aristocracy is fading but marketers are still targeting chavs’ as a group • India’s economy is booming, many poor but rich are preferencing high-end brands & credit cards 12 - 13
  • 14. Copyright © 2014 Pearson Canada Inc. Blurring Social Class • Many “luxuries” are now affordable to all • People shop “cheap” in one area to shop “rich” elsewhere • Even the wealthy shop at Walmart for basics • The emerging BRIC economies • Growing demand for mass class products globally 12 - 14
  • 15. Copyright © 2014 Pearson Canada Inc. Components of Social Class • Occupational prestige: • Some occupations are mor respected than others • Stable over time and similar across cultures • Major component of social class • Income: • Wealth is not distributed evenly across classes (top 20% controls 40% of net worth) • Income per se is not often a good indicator of social class; it’s the way money is spent and not how much is spent • Education: related to both occupation and income 12 - 15
  • 16. Copyright © 2014 Pearson Canada Inc. Occupational Prestige • People judge others in regard to occupation • This is how people evaluate their “worth” • Top ranking: CEO, physician, university professor • Lower ranking: shoe shiner, ditch digger, garbage collector 12 - 16
  • 17. Copyright © 2014 Pearson Canada Inc. Income • “Money” and “class” not synonymous • Whether social class or income is a better predictor of a consumer’s behaviour depends on the type of product: • Social class is better predictor of lower to moderately priced symbolic purchases • Income is better predictor of major nonstatus/nonsymbolic expenditures • Need both social class and income to predict expensive, symbolic products 12 - 17
  • 18. Copyright © 2014 Pearson Canada Inc. Class Differences in World View World of working class is intimate and constricted: • Immediate needs dictate buying behaviour • Dependence on relatives/local community • More likely to be conservative/family-oriented • Maintaining appearance of home/property • Don’t feel high-status lifestyle is worth effort • Affluenza and pressure to maintain family status 12 - 18
  • 19. Copyright © 2014 Pearson Canada Inc. Attitudes Toward Luxury Strategic Insights study divided consumers into three groups: • Luxury is functional: Logical purchases, not impulsive • Luxury is reward: Younger people…I’ve made it! • Luxury is indulgence: Lavish and self-indulgent Old money v new money, rich v poor : spend in different ways 12 - 19
  • 20. Copyright © 2014 Pearson Canada Inc. Taste Cultures, Codes and Cultural Capital Taste culture: Differentiates people in terms of their aesthetic and intellectual preferences • Distinguishes consumption choices among social classes • Upper- and upper-middle-class: more likely to visit museums and attend live theatre • Middle-class: More likely to go camping and fishing • Some think concept of taste culture is elitist 12 - 20
  • 21. Copyright © 2014 Pearson Canada Inc. Online Social Capital A community is healthier and more desirable when it is able to offer a lot of social capital as an inducement for people to join • online gated communities • dating sites – hotenough.com • pecking order matters online too • Foursquare • Social network sites 12 - 21
  • 22. Copyright © 2014 Pearson Canada Inc. Status Symbols • Keeping up with the Joneses (in Japan the Satos) • What matters is having more wealth/fame than others – tiered loyalty programs • Status-seeking: motivation to have products that let others know that you “made it” • Dropping “cheap” brands 12 - 22
  • 23. Copyright © 2014 Pearson Canada Inc. Conspicuous Consumption Thorstein Veblen and Conspicuous consumption • Invidious distinction: We buy things to inspire envy in others through a display of wealth/ power • Conspicuous consumption: People desire to provide prominent visible evidence of their ability to afford luxury goods: • Leisure classes must show they don’t have to work • Wives and impractical fashion a sign of richness • Brand prominence “quiet signals” v “loud signals” 12 - 23
  • 24. Copyright © 2014 Pearson Canada Inc. The Trophy Wife or Husband? • Leisure class and “idle rich” • Wives of wealthy husbands as “walking billboards” – now opposite also • Potlatch of Kwakiutl Indians • Modern-day lavish parties/weddings • Conspicuous waste 12 - 24
  • 25. Copyright © 2014 Pearson Canada Inc. How Do We Measure Social Class? It is difficult to measure social class complexities • Index of Status Characteristics and the Index of Social Position developed by August Hollingshead • Blishen – Socioeconomic index for Occupations v Coleman’s approach which includes education, occupational prestige, area and family income. 12 - 25
  • 26. Copyright © 2014 Pearson Canada Inc. Problems with Measures of Social Class • Most measures of social class in the past had trouble accounting for two-income families, young singles living alone, or households headed by women • Increasing anonymity of our society • Reputational method is virtually impossible to implement today (can use demographic data and subjective impressions) • Status crystallization • Impact of inconsistency on the self and social behaviour 12 - 26
  • 27. Copyright © 2014 Pearson Canada Inc. Problems with Measures cont’d • Overprivileged vs. underprivileged conditions of social class • Problems associated with lottery winners • Traditional issues of hierogamy • Women tend to “marry up” more than men • Sexual appeal for economic resources • Many women now contribute equally to family’s well- being • Potential spouse’s social class as “product attribute” 12 - 27
  • 28. Copyright © 2014 Pearson Canada Inc. Problems with Social Class Segmentation • Marketers tend to ignore: • Status inconsistency • Intergenerational mobility • Subjective social class • Consumers’ aspirations to change class standing • Social status of working wives 12 - 28
  • 29. Copyright © 2014 Pearson Canada Inc. 12 - 29 Households and the Modern Family Before 1900s: Extended family 1950s: Nuclear family (mother, father, and children) • Just what is a household? • Family household contains at least two people, regardless of their relationship • Divorces and separations are accepted in our culture…marital breakups are ever-present theme in books, music, and movies • Adult females are staying home with family/children more (especially among best- educated/highest achieving women)
  • 30. Copyright © 2014 Pearson Canada Inc. 12 - 30 Age of the Family • Most Canadians under 24 have never been married or living common-law • 35-64 age group greatest number of marriages and common- law relationships (77%) • Trend toward giving non-traditional items as wedding gifts (home electronics, computers)
  • 31. Copyright © 2014 Pearson Canada Inc. 12 - 31 Family Size • Depends on educational level, availability of birth control, and religion • Total fertility in 2006 was 1.6, which is below the replacement rate of 2.1 to sustain Canadian population • Worldwide, women want smaller families (especially in industrialized countries) • Divorce is common • Fewer young people to support their elders • Some countries want people to have more children
  • 32. Copyright © 2014 Pearson Canada Inc. 12 - 32 Non-Traditional Households • Any occupied housing unit is a household • 16% lone parent • 35% mothers stay at home • May be unmarried opposite sex couples, or same- sex couples (POSSLQ) • Intentional families: celebrate holidays together • Rise of single-person households • Singles spend more on rent, alcohol, reading materials, health care, and tobacco/smoking
  • 33. Copyright © 2014 Pearson Canada Inc. 12 - 33 Who’s Living at Home? • Sandwich generation: Adults who care for their parents as well as their own children • Boomerang kids: Adult children who return to live with their parents • Spend less on household items and more on entertainment
  • 34. Copyright © 2014 Pearson Canada Inc. 12 - 34 Family Life Cycle • Factors that determine how couples spend money: • Whether they have children • Whether the woman works • Family life cycle (FLC) concept combines trends in income and family composition with change in demands placed on income • As we age, our preferences/needs for products and activities tend to change
  • 35. Copyright © 2014 Pearson Canada Inc. Family Life Cycle Approach Models • Takes into account the family variables to describe changes in priorities and demand for product categories: • Age • Marital status • Presence/absence of children in home • Ages of children 12 - 35