This document discusses how a website can be its own best salesperson through providing a warm and relevant welcome to visitors, helping people to take another look at the site to prevent bouncing, building trust over time, generating interest, striking while the iron is hot with timely messages, and using in-context upsells. It highlights examples from companies that saw increased revenue, cart rates, time on site, leads generated, and signups for upsells through personalized experiences enabled by Evergage technology.