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Inbound Marketing:
Advanced Tactics to
Take Your School
To the Pro Level
Today’s Presentation
• Inbound Marketing: Basics vs. Advanced
• The “Pro” Approach: Planning, Timing, Content
• Inbound & SEO as One: Keywords, Website, CTAs, etc.
• Branded vs. Non-branded Keywords & Competitive Analysis
• “Pro” Measurement Metrics
Inbound Marketing: The Basics
● Create Content &
send it out with
links to drive
traffic INBOUND
to your website
● Get your audience
in your house
● Supply content
that is relevant &
useful
● Develop trust &
loyalty
Boosted
Posts
Blogs
Inbound Marketing: The Basics
Boosted
Posts
Blogs
● Create Content &
send it out with
links to drive
traffic INBOUND
to your website
● Get your audience
in your house
● Supply content
that is relevant &
useful
● Develop trust &
loyalty
● Building links to your
website improves SEO
● Research keywords that
rank highest in your
category
● Place keywords in titles,
tags, metadata of your
website pages
● Place keywords in your
blog titles and text
● School Objectives:
○ Why do we want to improve our digital marketing presence?
○ What do we want to achieve?
● Self-Evaluation
○ Are we far off from where we want to be?
○ What’s already working and what is not?
● Competitor Analysis
Defining Opportunities
How to gauge success?
Defining Opportunities: School Objectives
Likes/
Shares
Enquiries
Page
visits
Subscribers
Forms
Submitted
Visit
Duration
Cost per
Acquisition
Website
Engagement
Anecdotal
evidence
Not
enough
students
Cost per
Lead
Improve
awareness
Define
strategy
In order to evaluate your current presence, you can consider the following areas:
1. Website Quality and User Experience (UX)
2. Content Marketing (page content, blogging, social media, etc.)
3. Social Media Marketing
4. Competitor Analysis
Attempt to determine where you feel your strengths and weaknesses lie.
Defining Opportunities: Self-Evaluation
Defining Opportunities: Self-Evaluation
Website Quality & UX
● Is our site informative and useful?
● Is it easy for visitors to find what they
are looking for?
● Is website design template clear, and
is
the next step for the potential student
made obvious?
● Are we progressing them naturally
towards taking action?
Defining Opportunities: Self-Evaluation
Website Quality & UX
Course Listings Course information
Okay, so
what now?
Is there good use of space
and images?
Depth of information
vs
Being visually
appealing
Defining Opportunities: Self-Evaluation
Website Quality & UX
Helpful in understanding
attention levels of visitors
Defining Opportunities: Self-Evaluation
Website Quality
Helpful in understanding
attention levels of visitors
Defining Opportunities: Self-Evaluation
Website Quality & UX
Defining Opportunities: Self-Evaluation
Content Marketing
Defining Opportunities: Self-Evaluation
SEO Keywords
Is our content up to date,
and using relevant
keywords throughout?
Writing Topic Headlines for SEO
★ Use your keywords list at the start to
define the scope of the piece
Writing Content (copy & blogs) for SEO
1. Put your keyword list away for now
2. Write your content
3. Then check if your keywords are visible
4. If not, try to work them in
Defining Opportunities: Self-Evaluation
SEO Keywords
Use Google Search
Console to understand
keyword usage
Branded vs. Non-branded Keywords
BRANDED
● School Name
● School Name University / College
● School Name City
● School Name State
● School Name MBA
● School Name Degree
NON-BRANDED
● Undergraduate
● Bachelors
● Graduate
● Masters
● Engineering or Nursing or MBA
● Professional Development
● Continuing Studies
● Learn English for Business
Defining Opportunities: Competitor Analysis
Look to your competitors for inspiration
★ Which topics do they cover, generally speaking?
★ What kind of tone do they use? Formal or informal
★ How frequently do they post?
★ Is it working? How are they ranking?
Poll #1
How do you measure up?
- Define your Objectives & Opportunities
- Measure Website Quality UX
- Define & Place SEO Keywords
READY
NEEDS WORK
ALMOST THERE
Content Creation: Research Your Keywords
1) Continuously adding keyword-rich content
2) Reach your audience when they begin the enrollment journey
1) Continuously adding keyword-rich content
2) Reach your audience on their schedule, not yours
JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
CONTENT
ENROLLMENT
Content Creation: Scheduling All Year Long
1) Continuously adding keyword-rich content
2) Reach your audience on their schedule, not yours
JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
CONTENT
ENROLLMENT
Content Creation: Scheduling All Year Long
Use a Content Calendar for Tracking & Assigning
1) A Content Calendar assigns topics with seasonal intent & relevance
2) Assign which staff will create & update each week/month
1) A Content Calendar assigns topics with seasonal intent & relevance
2) Assign which staff will create & update each week/month
Use a Content Calendar for Tracking & Assigning
Inbound Marketing is Used in Decision Making
16% said social media
was very/extremely
important*
*TargetX/MStoner
58% of prospective students use social
media in school consideration process*
54% said website content was
very/extremely important*
Content Creation: Advanced
News = noteworthy info about recent or
important events
● School Ranking & Recognition
● Athletics schedules & scores
● Weather-related closures
● Student resources available
BASIC
News = noteworthy info about recent or
important events
● School Ranking & Recognition
● Athletics schedules & scores
● Weather-related closures
● Student resources available
BASIC ADVANCED
Blog = regularly updated, written in an
informal or conversational style, delivering
information of interest and value to its
audience
● Student success stories
● Next-level Instructors
● Showcase your learning experience
● Feature student life in & out of class
● How our MBA program is unique
● Alumni attributing success to you
Content Creation: Advanced
To make your content
relevant, useful, and
shareable for your
audience …
you must research your
audience.
Research Your Audience to Build Personas
Persona Development: Background Information
The Avid Online Learner
Background
• May be either male or female
• Aged 18-25
• May come from Southeast Asia, China, India, Central
America, or the Middle East
• May have recently moved to North America or Europe
• Will hear about (School Name) through social media or
online research
Persona Development: Motivations
The Avid Online Learner
Motivations
• Is looking to improve their English skills to improve job prospects in a time of
economic uncertainty
• Mostly focused on academic outcomes, but welcomes the opportunity to meet
new people and practice English with like-minded individuals remotely
• Wants a school that has robust online learning software and qualified instructors
• Seeking a school that offers ample online resources to help students excel
remotely
Your prospective
student motivations drive
the messaging of your digital
marketing
content.
Persona Development: Concerns
The Avid Online Learner
Concerns
• Nervous about the quality of instruction they’ll receive online, and whether or
not online learning will help them develop the English skills they need
• Worried about having the self-control and dedication required to complete
their course work from home
• Concerned about the ability to practice their English skills with their peers
online
Your messaging can be
focused to overcome key
barriers to booking
Persona Development: Key Messages
The Avid Online Learner
Motivations
• Wants a school that has robust online
learning software and qualified instructors
Concerns
• Concerned about the ability to practice
their English skills with their peers online
All (School Name)’s online courses use a comprehensive
learning platform and are taught by qualified instructors
(School Name) boasts small online class sizes, with an
average of 6 learners per session. This allows for ample
conversational practice between students
Key Messages
Social Content Sharing Workflow
Share on Twitter
Publish content
on your website
Share on LinkedIn
Share on Facebook
Poll #2
How many of these 3 things
does your Inbound Marketing achieve?
1. Creating Continuous Content
2. Content Calendar
3. Writing to Showcase Your School
All 3 !!
0-1
1 or 2
Measurement & Analysis
● Understand Your Channels
● Choose Data Points to Track Your Goals
● Consider Your Calls-to-Action & TY Pages
Understand
your
channels
Choose a
sensible
time frame
Measurement & Analysis: Channels
Some of your
channels may
have stronger
conversion rates
Measurement & Analysis: Channels
Admin
Measurement & Analysis: Goals
Measurement & Analysis: Goals
Measurement & Analysis:
Calls to Action (CTA) & TY Pages
Request
Info
Poll #3
How many of you are
consistently measuring your
Inbound Marketing
Performance?
Yes, consistently
Um, need to
work on that
Well, periodically
Conclusion – Advanced Inbound Marketing
• Define your school’s Goals, Objectives & Opportunities
Conclusion – Advanced Inbound Marketing
• Define your school’s Goals, Objectives & Opportunities
• Research your audience. Build a Content Strategy &
Content Calendar.
Conclusion – Advanced Inbound Marketing
• Define your school’s Goals, Objectives & Opportunities
• Research your audience. Build a Content Strategy &
Content Calendar.
• Create Content that speaks to your audiences &
showcases your school.
Conclusion – Advanced Inbound Marketing
• Define your school’s Goals, Objectives & Opportunities
• Research your audience. Build a Content Strategy &
Content Calendar.
• Create Content that speaks to your audiences &
showcases your school.
• Add links to Social Media posts & CTAs to website.
Conclusion – Advanced Inbound Marketing
• Define your school’s Goals, Objectives & Opportunities
• Research your audience. Build a Content Strategy &
Content Calendar.
• Create Content that speaks to your audiences &
showcases your school.
• Add links to Social Media posts & CTAs to website.
• Measure & Analyse Goals in your Website Analytics.
Get Your Inbound Consultation
Free Inbound Marketing Consultation
Scott Cross
North America Regional Manager
514-312-3968 x 117
scross@higher-education-marketing.com
Lara Chuang
North America Client Representative
514-312-3968 x 115
lara@higher-education-marketing.com
Free Inbound Marketing Consultation
Francois Derouet
Archie Pollock
European Client Representative
Regional Manager Europe/UK
fderouet@higher-education-marketing.com
archie@higher-education-marketing.com
Tel: +33662092522
Tel: +44 795 797 4939
Chris Dargiewicz
Europe Client Representative
chris@higher-education-marketing.com
Tel: +48 600 554 333

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Inbound Marketing: Advanced Tactics to Take Your School to the Pro Level

  • 1. Inbound Marketing: Advanced Tactics to Take Your School To the Pro Level
  • 2. Today’s Presentation • Inbound Marketing: Basics vs. Advanced • The “Pro” Approach: Planning, Timing, Content • Inbound & SEO as One: Keywords, Website, CTAs, etc. • Branded vs. Non-branded Keywords & Competitive Analysis • “Pro” Measurement Metrics
  • 3. Inbound Marketing: The Basics ● Create Content & send it out with links to drive traffic INBOUND to your website ● Get your audience in your house ● Supply content that is relevant & useful ● Develop trust & loyalty Boosted Posts Blogs
  • 4. Inbound Marketing: The Basics Boosted Posts Blogs ● Create Content & send it out with links to drive traffic INBOUND to your website ● Get your audience in your house ● Supply content that is relevant & useful ● Develop trust & loyalty ● Building links to your website improves SEO ● Research keywords that rank highest in your category ● Place keywords in titles, tags, metadata of your website pages ● Place keywords in your blog titles and text
  • 5. ● School Objectives: ○ Why do we want to improve our digital marketing presence? ○ What do we want to achieve? ● Self-Evaluation ○ Are we far off from where we want to be? ○ What’s already working and what is not? ● Competitor Analysis Defining Opportunities
  • 6. How to gauge success? Defining Opportunities: School Objectives Likes/ Shares Enquiries Page visits Subscribers Forms Submitted Visit Duration Cost per Acquisition Website Engagement Anecdotal evidence Not enough students Cost per Lead Improve awareness Define strategy
  • 7. In order to evaluate your current presence, you can consider the following areas: 1. Website Quality and User Experience (UX) 2. Content Marketing (page content, blogging, social media, etc.) 3. Social Media Marketing 4. Competitor Analysis Attempt to determine where you feel your strengths and weaknesses lie. Defining Opportunities: Self-Evaluation
  • 8. Defining Opportunities: Self-Evaluation Website Quality & UX ● Is our site informative and useful? ● Is it easy for visitors to find what they are looking for? ● Is website design template clear, and is the next step for the potential student made obvious? ● Are we progressing them naturally towards taking action?
  • 9. Defining Opportunities: Self-Evaluation Website Quality & UX Course Listings Course information Okay, so what now?
  • 10. Is there good use of space and images? Depth of information vs Being visually appealing Defining Opportunities: Self-Evaluation Website Quality & UX
  • 11. Helpful in understanding attention levels of visitors Defining Opportunities: Self-Evaluation Website Quality
  • 12. Helpful in understanding attention levels of visitors Defining Opportunities: Self-Evaluation Website Quality & UX
  • 14. Defining Opportunities: Self-Evaluation SEO Keywords Is our content up to date, and using relevant keywords throughout?
  • 15. Writing Topic Headlines for SEO ★ Use your keywords list at the start to define the scope of the piece Writing Content (copy & blogs) for SEO 1. Put your keyword list away for now 2. Write your content 3. Then check if your keywords are visible 4. If not, try to work them in Defining Opportunities: Self-Evaluation SEO Keywords Use Google Search Console to understand keyword usage
  • 16. Branded vs. Non-branded Keywords BRANDED ● School Name ● School Name University / College ● School Name City ● School Name State ● School Name MBA ● School Name Degree NON-BRANDED ● Undergraduate ● Bachelors ● Graduate ● Masters ● Engineering or Nursing or MBA ● Professional Development ● Continuing Studies ● Learn English for Business
  • 17. Defining Opportunities: Competitor Analysis Look to your competitors for inspiration ★ Which topics do they cover, generally speaking? ★ What kind of tone do they use? Formal or informal ★ How frequently do they post? ★ Is it working? How are they ranking?
  • 18. Poll #1 How do you measure up? - Define your Objectives & Opportunities - Measure Website Quality UX - Define & Place SEO Keywords READY NEEDS WORK ALMOST THERE
  • 19. Content Creation: Research Your Keywords 1) Continuously adding keyword-rich content 2) Reach your audience when they begin the enrollment journey
  • 20. 1) Continuously adding keyword-rich content 2) Reach your audience on their schedule, not yours JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC CONTENT ENROLLMENT Content Creation: Scheduling All Year Long
  • 21. 1) Continuously adding keyword-rich content 2) Reach your audience on their schedule, not yours JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC CONTENT ENROLLMENT Content Creation: Scheduling All Year Long
  • 22. Use a Content Calendar for Tracking & Assigning 1) A Content Calendar assigns topics with seasonal intent & relevance 2) Assign which staff will create & update each week/month
  • 23. 1) A Content Calendar assigns topics with seasonal intent & relevance 2) Assign which staff will create & update each week/month Use a Content Calendar for Tracking & Assigning
  • 24. Inbound Marketing is Used in Decision Making 16% said social media was very/extremely important* *TargetX/MStoner 58% of prospective students use social media in school consideration process* 54% said website content was very/extremely important*
  • 25. Content Creation: Advanced News = noteworthy info about recent or important events ● School Ranking & Recognition ● Athletics schedules & scores ● Weather-related closures ● Student resources available BASIC
  • 26. News = noteworthy info about recent or important events ● School Ranking & Recognition ● Athletics schedules & scores ● Weather-related closures ● Student resources available BASIC ADVANCED Blog = regularly updated, written in an informal or conversational style, delivering information of interest and value to its audience ● Student success stories ● Next-level Instructors ● Showcase your learning experience ● Feature student life in & out of class ● How our MBA program is unique ● Alumni attributing success to you Content Creation: Advanced
  • 27. To make your content relevant, useful, and shareable for your audience … you must research your audience. Research Your Audience to Build Personas
  • 28. Persona Development: Background Information The Avid Online Learner Background • May be either male or female • Aged 18-25 • May come from Southeast Asia, China, India, Central America, or the Middle East • May have recently moved to North America or Europe • Will hear about (School Name) through social media or online research
  • 29. Persona Development: Motivations The Avid Online Learner Motivations • Is looking to improve their English skills to improve job prospects in a time of economic uncertainty • Mostly focused on academic outcomes, but welcomes the opportunity to meet new people and practice English with like-minded individuals remotely • Wants a school that has robust online learning software and qualified instructors • Seeking a school that offers ample online resources to help students excel remotely Your prospective student motivations drive the messaging of your digital marketing content.
  • 30. Persona Development: Concerns The Avid Online Learner Concerns • Nervous about the quality of instruction they’ll receive online, and whether or not online learning will help them develop the English skills they need • Worried about having the self-control and dedication required to complete their course work from home • Concerned about the ability to practice their English skills with their peers online Your messaging can be focused to overcome key barriers to booking
  • 31. Persona Development: Key Messages The Avid Online Learner Motivations • Wants a school that has robust online learning software and qualified instructors Concerns • Concerned about the ability to practice their English skills with their peers online All (School Name)’s online courses use a comprehensive learning platform and are taught by qualified instructors (School Name) boasts small online class sizes, with an average of 6 learners per session. This allows for ample conversational practice between students Key Messages
  • 32. Social Content Sharing Workflow Share on Twitter Publish content on your website Share on LinkedIn Share on Facebook
  • 33. Poll #2 How many of these 3 things does your Inbound Marketing achieve? 1. Creating Continuous Content 2. Content Calendar 3. Writing to Showcase Your School All 3 !! 0-1 1 or 2
  • 34. Measurement & Analysis ● Understand Your Channels ● Choose Data Points to Track Your Goals ● Consider Your Calls-to-Action & TY Pages
  • 36. Some of your channels may have stronger conversion rates Measurement & Analysis: Channels
  • 39. Measurement & Analysis: Calls to Action (CTA) & TY Pages Request Info
  • 40. Poll #3 How many of you are consistently measuring your Inbound Marketing Performance? Yes, consistently Um, need to work on that Well, periodically
  • 41. Conclusion – Advanced Inbound Marketing • Define your school’s Goals, Objectives & Opportunities
  • 42. Conclusion – Advanced Inbound Marketing • Define your school’s Goals, Objectives & Opportunities • Research your audience. Build a Content Strategy & Content Calendar.
  • 43. Conclusion – Advanced Inbound Marketing • Define your school’s Goals, Objectives & Opportunities • Research your audience. Build a Content Strategy & Content Calendar. • Create Content that speaks to your audiences & showcases your school.
  • 44. Conclusion – Advanced Inbound Marketing • Define your school’s Goals, Objectives & Opportunities • Research your audience. Build a Content Strategy & Content Calendar. • Create Content that speaks to your audiences & showcases your school. • Add links to Social Media posts & CTAs to website.
  • 45. Conclusion – Advanced Inbound Marketing • Define your school’s Goals, Objectives & Opportunities • Research your audience. Build a Content Strategy & Content Calendar. • Create Content that speaks to your audiences & showcases your school. • Add links to Social Media posts & CTAs to website. • Measure & Analyse Goals in your Website Analytics.
  • 46. Get Your Inbound Consultation
  • 47. Free Inbound Marketing Consultation Scott Cross North America Regional Manager 514-312-3968 x 117 scross@higher-education-marketing.com Lara Chuang North America Client Representative 514-312-3968 x 115 lara@higher-education-marketing.com
  • 48. Free Inbound Marketing Consultation Francois Derouet Archie Pollock European Client Representative Regional Manager Europe/UK fderouet@higher-education-marketing.com archie@higher-education-marketing.com Tel: +33662092522 Tel: +44 795 797 4939 Chris Dargiewicz Europe Client Representative chris@higher-education-marketing.com Tel: +48 600 554 333