Learn how to leverage IBM Social Business solutions to innovate and collaborate more productively, and how to anticipate market needs and deliver exceptional customer experiences. Hear how Premier is integrating business processes with social and analytical tools from IBM to create a competitive advantage and pioneer a better way of doing business.
Webinar: How Your Website Can Drive Patient Activationbrianhbolton
The document discusses how healthcare organizations can drive patient activation through their websites. It provides an overview of patient activation, explaining that activated patients are more engaged in managing their own health. The levels of patient activation are described, from disengaged to maintaining behaviors. Case studies of Children's Hospital Colorado and Moffitt Cancer Center are presented, outlining how their websites use features like videos, navigation aids, and personalized content to effectively engage patients at different activation levels.
HIUG Interact 2012 Conference presentation on benefits realized using the Paperless PeopleSoft Employee Onboarding solution by Smart ERP Solutions. With rapid growth, operational efficiencies and improved experience for new-hires as drivers the employee onboarding process is automated eliminating paper forms and increasing visibility/accountability.
Create and execute a Social Strategy - WorkshopStephen Jio
The document outlines Dell's approach to creating and executing a social media strategy. It discusses defining social media, identifying goals for social media use, building a strategy, and executing the strategy through listening, engaging, and finding opportunities. The presentation provides Dell's experience and best practices as examples.
Best of the Intranet Global Forum LA 2015Toby Ward
Best of the Intranet Global Forum LA 2015 intranet case study highlights by Toby Ward, Prescient Digital Media, at the Intranet Global Forum, NYC, on October 23, 2015.
Marketing to connected communities: from play to stayJoe Danielson
As promised, here is the "Marketing to connected communities:from play to stay" presentation I made at the MARKNADSCHEFERNA lunch meeting in Stockholm on October 4, 2012. I've included some bonus slides, which I did not have time to present live. Got questions? Contact me for support.
The Future of Work: Social and Mobile Technologies That MatterCharlene Li
Webinar by Charlene Li on June 8, 2012. Audio recording and slides also available at http://learn.gotomeeting.com/060812-NA-G2MC-WBR-SM?ID=70150000000YDip
Sponsored by GoToMee
Social media is affecting the traditional supply chain across the board and across the globe. Communication-enhancing tools are not only positively affecting efficiency; they are also helping companies to achieve significant cost savings and improved profits. In this informative session, you will learn how to successfully leverage social networks to drive results throughout your end-to-end supply chain processes.
Michael Fauscette, Group Vice President, Software Business Solutions, IDC
2012 Ariba Commerce Summit in Atlanta
A Brave New World - Where Conference KeynoteCharlene Li
Keynote at Where Conference, April 3, 2012 by Charlene Li.
Description: Our personal devices provide endless streams of data set in context of who we are, where we are, who we know, and what we do. But what can we realistically expect the future to look like, and how soon will it be before it gets here? The key is to understand what new opportunities are unleashed through the combination of these different contextual data – and overlay what is probably given business model, social, technology, and political constraints. We’ll also look at what this brave new world means in terms of actions you must take today.
Webinar: How Your Website Can Drive Patient Activationbrianhbolton
The document discusses how healthcare organizations can drive patient activation through their websites. It provides an overview of patient activation, explaining that activated patients are more engaged in managing their own health. The levels of patient activation are described, from disengaged to maintaining behaviors. Case studies of Children's Hospital Colorado and Moffitt Cancer Center are presented, outlining how their websites use features like videos, navigation aids, and personalized content to effectively engage patients at different activation levels.
HIUG Interact 2012 Conference presentation on benefits realized using the Paperless PeopleSoft Employee Onboarding solution by Smart ERP Solutions. With rapid growth, operational efficiencies and improved experience for new-hires as drivers the employee onboarding process is automated eliminating paper forms and increasing visibility/accountability.
Create and execute a Social Strategy - WorkshopStephen Jio
The document outlines Dell's approach to creating and executing a social media strategy. It discusses defining social media, identifying goals for social media use, building a strategy, and executing the strategy through listening, engaging, and finding opportunities. The presentation provides Dell's experience and best practices as examples.
Best of the Intranet Global Forum LA 2015Toby Ward
Best of the Intranet Global Forum LA 2015 intranet case study highlights by Toby Ward, Prescient Digital Media, at the Intranet Global Forum, NYC, on October 23, 2015.
Marketing to connected communities: from play to stayJoe Danielson
As promised, here is the "Marketing to connected communities:from play to stay" presentation I made at the MARKNADSCHEFERNA lunch meeting in Stockholm on October 4, 2012. I've included some bonus slides, which I did not have time to present live. Got questions? Contact me for support.
The Future of Work: Social and Mobile Technologies That MatterCharlene Li
Webinar by Charlene Li on June 8, 2012. Audio recording and slides also available at http://learn.gotomeeting.com/060812-NA-G2MC-WBR-SM?ID=70150000000YDip
Sponsored by GoToMee
Social media is affecting the traditional supply chain across the board and across the globe. Communication-enhancing tools are not only positively affecting efficiency; they are also helping companies to achieve significant cost savings and improved profits. In this informative session, you will learn how to successfully leverage social networks to drive results throughout your end-to-end supply chain processes.
Michael Fauscette, Group Vice President, Software Business Solutions, IDC
2012 Ariba Commerce Summit in Atlanta
A Brave New World - Where Conference KeynoteCharlene Li
Keynote at Where Conference, April 3, 2012 by Charlene Li.
Description: Our personal devices provide endless streams of data set in context of who we are, where we are, who we know, and what we do. But what can we realistically expect the future to look like, and how soon will it be before it gets here? The key is to understand what new opportunities are unleashed through the combination of these different contextual data – and overlay what is probably given business model, social, technology, and political constraints. We’ll also look at what this brave new world means in terms of actions you must take today.
The document discusses sustainability and outlines strategies for print service providers to improve their economic, environmental and social performance. It defines sustainability as going beyond compliance to continually improve the triple bottom line. It then provides an overview of why sustainability has become important to various stakeholders like consumers, shareholders, governments. It also discusses where the industry currently stands in terms of sustainability efforts and outlines practical steps print service providers can take to integrate sustainability into their business models, operations and culture.
Evaluating Interactive User-Centered Mobile Application with 3D FeaturesWenzhuo Duan
Human-Computer interaction is an increasingly popular topic in present digital world, so how to define and interpret current relationship between human and machine is an area that is worthy of being explored. This presentation determines to evaluate one of Chinese interactive mobile application to help people establish a more comprehensive understanding of user experience and user-centered design, from both technology and emotional sides.
The document summarizes a talk about using design-led approaches in the NHS. It discusses how the NHS needs to transform to become more proactive and reduce costs by £15 billion in three years. It promotes using experience-based design to understand patients' and staff experiences better in order to identify opportunities for improvement. It provides examples of how experience-based design has led to improved services and cost savings. However, it notes that further capabilities still need to be developed and the impact of these methods needs to be measured more effectively.
The document discusses improving customer service through social media. It notes that social media has changed customer service from a support function to a marketing extension. Consumers are more likely to spend more for excellent service and tell others about good experiences when customer service utilizes social media. Companies must listen on social media, engage customers transparently across channels, and integrate customer service into their mobile strategies to provide service as part of a full multi-channel approach.
Built on experience, Dell Social Media Services are for customers across many industries, including Fortune 500, public and education, non-profit and healthcare. They’re also relevant for those just starting out or for those who are further along in their journey and looking to scale their efforts. The suite of offers ranges from listening and insights to best practice seminars and from advisory services to command center build-outs. For more information, visit http://dell.to/11Dpylk.
The document summarizes a presentation about using community panels for B2B research. It discusses what community panels are, why they are useful for B2B research, and how to overcome challenges in using them. Community panels allow ongoing engagement with targeted groups for primary research. They can provide cost and time savings over ad hoc projects while improving quality. Key challenges are addressing different B2B audiences, effective recruitment strategies, and maintaining engagement. Examples are provided of different types of B2B clients that could benefit from community panels.
The document summarizes a presentation about using community panels for B2B research. It discusses what community panels are, why they are useful for B2B research, and how to overcome challenges in using them. Community panels allow ongoing engagement with targeted groups for primary research. They can provide cost and time savings over ad hoc projects while improving quality. Key challenges are addressing different B2B audiences, effective recruitment strategies, and maintaining engagement. Examples are provided of different types of B2B clients that could benefit from community panels.
CbusineZ is the corporate venturing office of CZ, a major Dutch health insurer. It was established to drive innovation through new ventures, projects, and investments that contribute to a more patient-centric and sustainable healthcare system. CbusineZ has developed processes and tools to manage its portfolio of innovations, including a deal flow list that facilitates transparency into projects' progress and helps determine which ideas should continue or be discontinued. Its culture focuses on results over processes and emphasizes speed, networking, and thinking without boundaries to foster entrepreneurship within a typically risk-averse corporate environment.
Improving Quality And Reducing Cost In Healthcare The Role Of Information And...healthcareisi
The document discusses using information technology to improve healthcare quality and reduce costs. It argues that applying information and technology can reduce costs, improve access, and improve quality. It then provides examples of healthcare budget cuts in several countries due to fiscal pressures. The document also discusses using data and evidence-based practices, clinical decision support, and engaging patients to help drive cost reductions and improve outcomes.
HealthCare Reform - 10 Things You Should Know Glenn Roland
The document discusses key aspects of the Patient Protection and Affordable Care Act (PPACA), including what it is, some of its key provisions, challenges that have been faced in its implementation, progress that has been made, and the timeline for some of its initiatives. As an example of a new care model introduced by the legislation, it describes Accountable Care Organizations (ACOs), which are intended to drive more coordinated care through incentives provided by the Centers for Medicare and Medicaid Services.
Bundled Payments in Healthcare – The Next Generation LIVE WebcastThomas LaPointe
The document provides information about an upcoming webinar on bundled payments in healthcare hosted by Knowledge Group and Pershing Yoakley & Associates, including bios of the featured speakers from Pershing Yoakley & Associates and the Association of American Medical Colleges, and an agenda covering basics of bundled payments and examples of bundled payment programs and regulatory waivers. Key topics to be discussed include public and private bundled payment initiatives, Medicare bundled payment programs, implementation challenges, and legal and regulatory compliance issues.
Kevin Fickenscher, M.D., CPE, FACPE, FAAFP
President, Healthcare Division
Chief Medical Officer
AMC Health, Inc.
Former President and CEO
American Medical Informatics Association
The document discusses how Lean Six Sigma methods can help improve healthcare by reducing costs, medical errors, and variability through processes like identifying waste and standardizing practices. It provides examples of successful Lean Six Sigma projects in a hospital PACU that reduced "PACU full" time by over 90% and in an ophthalmology practice that cut case time by 32% and costs by 30% by standardizing physician practices. The document argues Lean Six Sigma approaches can help address issues of high costs, inconsistent quality, and access challenges facing healthcare.
This document discusses strategies for achieving the Quadruple Aim in the military health system. It outlines challenges like increasing health care demand and costs. It introduces the Quadruple Aim of readiness, population health, experience of care, and per capita cost. The document proposes reviewing each aim by discussing what it is, what can be done about it, and why it is important, then having participants discuss one aim and report back. The overall goal is to develop and manage initiatives to improve performance.
Bookends of the Patient Experience: Improvement Strategies from Admission to ...TraceByTWSG
In this webinar, Yvonne Chase of Mayo Clinic shares strategies to improve patient experience across the continuum of care - from pre-service to post-servcie activities. This presentation shares tools and processes used to streamline patient access, coordinate patient care and conduct patient follow-up post discharge - all while monitoring patient interactions to ensure clear and accurate communication from the first point of contact to the last.
The Formula for Optimizing the Value-Based Healthcare EquationHealth Catalyst
Two variables are required in the value-based healthcare equation if it is to add up to a profitable contract. One variable, optimizing the care for the patient population, is commonly included and is a focus for most healthcare systems involved in managing population health. However, a second variable, getting the right dollars in order to care for that population, is often overlooked. And yet this variable is easier to attain. It’s a matter of appropriately assessing the risk of the population by addressing inaccurate diagnoses coding. Here, we offer four methods for solving this variable: identifying high-risk gaps over time, persistent diagnosis tracking, identifying code adequacy, and identifying likely diagnoses.
Linking Clinical And Financial Data: The Key To Real Quality And Cost OutHealth Catalyst
Since accountable care took the healthcare industry by a storm in 2010, health systems have had to move from their predictable revenue streams based on volume to a model that includes quality measures. While the switch will ultimately improve both quality and cost outcomes, health systems now need the capability of tracking and analyzing the data from both clinical and financial systems. A late-binding enterprise data warehouse provides the flexible architecture that makes it possible to liberate both kinds of data to link it together to provide a full picture of trends and opportunities.
An introductory overview of the basic concepts of Healthcare Quality, a starter for beginners.
Prepared in 2014 for the new staff of the Quality Management Department in King Saud University Medical City in Riyadh as a part of their capacity building plan.
Acknowledgments:
*Dr. Magdy Gamal Yousef, MBBCh, MS, CPHQ - for his contribution in the scientific content
**Ms. Maram Baksh, MS, CPHQ - for the design of the full HCQ capacity building plan in KSUMC
The document discusses sustainability and outlines strategies for print service providers to improve their economic, environmental and social performance. It defines sustainability as going beyond compliance to continually improve the triple bottom line. It then provides an overview of why sustainability has become important to various stakeholders like consumers, shareholders, governments. It also discusses where the industry currently stands in terms of sustainability efforts and outlines practical steps print service providers can take to integrate sustainability into their business models, operations and culture.
Evaluating Interactive User-Centered Mobile Application with 3D FeaturesWenzhuo Duan
Human-Computer interaction is an increasingly popular topic in present digital world, so how to define and interpret current relationship between human and machine is an area that is worthy of being explored. This presentation determines to evaluate one of Chinese interactive mobile application to help people establish a more comprehensive understanding of user experience and user-centered design, from both technology and emotional sides.
The document summarizes a talk about using design-led approaches in the NHS. It discusses how the NHS needs to transform to become more proactive and reduce costs by £15 billion in three years. It promotes using experience-based design to understand patients' and staff experiences better in order to identify opportunities for improvement. It provides examples of how experience-based design has led to improved services and cost savings. However, it notes that further capabilities still need to be developed and the impact of these methods needs to be measured more effectively.
The document discusses improving customer service through social media. It notes that social media has changed customer service from a support function to a marketing extension. Consumers are more likely to spend more for excellent service and tell others about good experiences when customer service utilizes social media. Companies must listen on social media, engage customers transparently across channels, and integrate customer service into their mobile strategies to provide service as part of a full multi-channel approach.
Built on experience, Dell Social Media Services are for customers across many industries, including Fortune 500, public and education, non-profit and healthcare. They’re also relevant for those just starting out or for those who are further along in their journey and looking to scale their efforts. The suite of offers ranges from listening and insights to best practice seminars and from advisory services to command center build-outs. For more information, visit http://dell.to/11Dpylk.
The document summarizes a presentation about using community panels for B2B research. It discusses what community panels are, why they are useful for B2B research, and how to overcome challenges in using them. Community panels allow ongoing engagement with targeted groups for primary research. They can provide cost and time savings over ad hoc projects while improving quality. Key challenges are addressing different B2B audiences, effective recruitment strategies, and maintaining engagement. Examples are provided of different types of B2B clients that could benefit from community panels.
The document summarizes a presentation about using community panels for B2B research. It discusses what community panels are, why they are useful for B2B research, and how to overcome challenges in using them. Community panels allow ongoing engagement with targeted groups for primary research. They can provide cost and time savings over ad hoc projects while improving quality. Key challenges are addressing different B2B audiences, effective recruitment strategies, and maintaining engagement. Examples are provided of different types of B2B clients that could benefit from community panels.
CbusineZ is the corporate venturing office of CZ, a major Dutch health insurer. It was established to drive innovation through new ventures, projects, and investments that contribute to a more patient-centric and sustainable healthcare system. CbusineZ has developed processes and tools to manage its portfolio of innovations, including a deal flow list that facilitates transparency into projects' progress and helps determine which ideas should continue or be discontinued. Its culture focuses on results over processes and emphasizes speed, networking, and thinking without boundaries to foster entrepreneurship within a typically risk-averse corporate environment.
Improving Quality And Reducing Cost In Healthcare The Role Of Information And...healthcareisi
The document discusses using information technology to improve healthcare quality and reduce costs. It argues that applying information and technology can reduce costs, improve access, and improve quality. It then provides examples of healthcare budget cuts in several countries due to fiscal pressures. The document also discusses using data and evidence-based practices, clinical decision support, and engaging patients to help drive cost reductions and improve outcomes.
HealthCare Reform - 10 Things You Should Know Glenn Roland
The document discusses key aspects of the Patient Protection and Affordable Care Act (PPACA), including what it is, some of its key provisions, challenges that have been faced in its implementation, progress that has been made, and the timeline for some of its initiatives. As an example of a new care model introduced by the legislation, it describes Accountable Care Organizations (ACOs), which are intended to drive more coordinated care through incentives provided by the Centers for Medicare and Medicaid Services.
Bundled Payments in Healthcare – The Next Generation LIVE WebcastThomas LaPointe
The document provides information about an upcoming webinar on bundled payments in healthcare hosted by Knowledge Group and Pershing Yoakley & Associates, including bios of the featured speakers from Pershing Yoakley & Associates and the Association of American Medical Colleges, and an agenda covering basics of bundled payments and examples of bundled payment programs and regulatory waivers. Key topics to be discussed include public and private bundled payment initiatives, Medicare bundled payment programs, implementation challenges, and legal and regulatory compliance issues.
Kevin Fickenscher, M.D., CPE, FACPE, FAAFP
President, Healthcare Division
Chief Medical Officer
AMC Health, Inc.
Former President and CEO
American Medical Informatics Association
The document discusses how Lean Six Sigma methods can help improve healthcare by reducing costs, medical errors, and variability through processes like identifying waste and standardizing practices. It provides examples of successful Lean Six Sigma projects in a hospital PACU that reduced "PACU full" time by over 90% and in an ophthalmology practice that cut case time by 32% and costs by 30% by standardizing physician practices. The document argues Lean Six Sigma approaches can help address issues of high costs, inconsistent quality, and access challenges facing healthcare.
This document discusses strategies for achieving the Quadruple Aim in the military health system. It outlines challenges like increasing health care demand and costs. It introduces the Quadruple Aim of readiness, population health, experience of care, and per capita cost. The document proposes reviewing each aim by discussing what it is, what can be done about it, and why it is important, then having participants discuss one aim and report back. The overall goal is to develop and manage initiatives to improve performance.
Bookends of the Patient Experience: Improvement Strategies from Admission to ...TraceByTWSG
In this webinar, Yvonne Chase of Mayo Clinic shares strategies to improve patient experience across the continuum of care - from pre-service to post-servcie activities. This presentation shares tools and processes used to streamline patient access, coordinate patient care and conduct patient follow-up post discharge - all while monitoring patient interactions to ensure clear and accurate communication from the first point of contact to the last.
The Formula for Optimizing the Value-Based Healthcare EquationHealth Catalyst
Two variables are required in the value-based healthcare equation if it is to add up to a profitable contract. One variable, optimizing the care for the patient population, is commonly included and is a focus for most healthcare systems involved in managing population health. However, a second variable, getting the right dollars in order to care for that population, is often overlooked. And yet this variable is easier to attain. It’s a matter of appropriately assessing the risk of the population by addressing inaccurate diagnoses coding. Here, we offer four methods for solving this variable: identifying high-risk gaps over time, persistent diagnosis tracking, identifying code adequacy, and identifying likely diagnoses.
Linking Clinical And Financial Data: The Key To Real Quality And Cost OutHealth Catalyst
Since accountable care took the healthcare industry by a storm in 2010, health systems have had to move from their predictable revenue streams based on volume to a model that includes quality measures. While the switch will ultimately improve both quality and cost outcomes, health systems now need the capability of tracking and analyzing the data from both clinical and financial systems. A late-binding enterprise data warehouse provides the flexible architecture that makes it possible to liberate both kinds of data to link it together to provide a full picture of trends and opportunities.
An introductory overview of the basic concepts of Healthcare Quality, a starter for beginners.
Prepared in 2014 for the new staff of the Quality Management Department in King Saud University Medical City in Riyadh as a part of their capacity building plan.
Acknowledgments:
*Dr. Magdy Gamal Yousef, MBBCh, MS, CPHQ - for his contribution in the scientific content
**Ms. Maram Baksh, MS, CPHQ - for the design of the full HCQ capacity building plan in KSUMC
Total quality management in healthcare organisationspoonam chaudhary
This document provides an overview of total quality management (TQM) in healthcare organizations. It discusses that TQM is a customer-centered and employee-driven approach to continuous improvement of processes to ensure high quality products and services. The document traces the history and development of quality control, quality assurance, and TQM in healthcare. It describes the key principles of TQM, including getting processes right the first time, listening to customers and employees, continuous improvement, and building teamwork. The document also outlines several tools that are commonly used for quality improvement in healthcare organizations under a TQM model such as flow charts, histograms, control charts, and cause analysis diagrams.
This document summarizes David Garvin's work on product quality. It outlines five approaches to defining quality, including transcendent, product-based, user-based, manufacturing-based, and value-based. It also details eight dimensions of quality: performance, features, reliability, conformance, durability, serviceability, aesthetics, and perceived quality. Finally, it discusses the strategic importance of quality and correlates such as the relationships between quality and price, advertising, market share, profitability, and cost.
Improving Patient Safety and Quality Through Culture, Clinical Analytics, Evi...Health Catalyst
According to the Centers of Disease Control (CDC), an estimated 70,000 patients die each year from hospital-associated infections (HAIs): contrast the CDC statistic with the fact that only 35,000 people die each year in the U.S. from motor vehicle accidents. Learn key best practices in patient safety and quality including: patient safety as a team sport, the added challenges of healthcare being the most complex, adaptive system, and how culture, analytics, and content contribute to improve outcomes and lower costs.
The document discusses the evolution of quality management in healthcare. It describes the contributions of Walter Shewhart, William Edwards Deming, Joseph Juran, and Philip Crosby to developing concepts of quality management. It defines key terms like quality, outlines the three aspects of quality care, and lists important dimensions of quality like appropriateness, availability, and safety. Finally, it introduces the concept of value as quality of care divided by cost.
The document outlines 10 dimensions of healthcare quality: availability & appropriateness; accessibility & affordability; equity & equality; technical competence & skills; timeliness & continuity; safety; respect & caring; efficiency; effectiveness & efficacy; and amenities. It also discusses 3 perspectives of healthcare quality - from healthcare staff, health managers, and clients. The overall purpose is to make staff aware of different aspects of quality management in healthcare to promote a culture of safety, professional practice, and compliance with quality standards.
This document discusses quality in healthcare. It defines quality and outlines its importance. Quality demands attention to inputs, processes, and delivery of products and services. It also requires doing things right the first time. The document outlines the evolution of quality standards over time. It also discusses key components of a quality system, including quality policy, teamwork, problem solving tools, standardization, design and implementation of quality systems, quality costs and measurements, process control, customer integration, education and training, and quality audits and reviews.
An overview of how digital is transforming the Insurance Industry. With a case study from Nest, the UK Government's pension auto enrolment scheme on how they are embracing digital and innovation to attain strategic objectives.
Using Social Business to Drive Innovation at Standard LifeIBM Sverige
Throughout 2010 and early 2011, Standard Life has been rolling out a program to put in place a scalable digital enabling technology foundation based on IBM WebSphere Portal. The solution offers both business services for independent financial advisors and retail services for customers. The investment made by Standard Life came while delivering a new visual identity for the organization. Join this session to understand the business drivers, audience demographics, and how this organization successfully combined their digital strategy with the business case for WebSphere Portal as enabling technology, resulting in multiple business propositions to be developed in parallel. Learn how the enhanced digital platform integrates key data sources, web analytics, collaboration, and social channels leading to improved employee productivity, advisor, and customer service levels.
Simon Quinton, Director of Delivery, Ascendant Europe
Health Care Information Exchange Strategy & Roadmappmulrooney
The document discusses strategies for connecting patients, providers, and payers through health information technology and exchange. It outlines a nationwide health information network and health information exchange model to improve care coordination, ensure appropriate information is available at the point of care, and lower healthcare costs by reducing inefficiencies. The goals are to develop the infrastructure for electronic health records, provide incentives for health IT adoption, and realize benefits like improved quality, engaged patients, and clinical decision support.
Listening to customers has always been at the core of successful businesses…but Today listening at scale across the social Web provides opportunities to move beyond simply understanding…it also poses some significant challenges. Listening across the social Web can serve to inform and engage your business in new ways to create and nurture new, or further strengthen existing, customer relationships
With a focus on providing high-quality, lower-cost care, the healthcare industry has been looking to the retail industry for strategies used to engage and empower consumers. Lessons learned include how to use the retail setting as a medium for providing care and how to engage consumers outside of the care setting by using technology.
What is often neglected when assessing retail industry tactics is their core competency of using data insights to motivate and incentivize changes in consumer behavior. Connected Health solutions provide streams of valuable information that can be mined and analyzed to achieve business objectives.
Perficient's healthcare and retail experts demonstrated how data can be leveraged to:
-Transform passive recipients of care into active participants in care
-Mass customize messaging aligned with population health initiatives
-Achieve outreach objectives that convert unknown consumers into patients/members
-Improve care and lower healthcare costs
The Internal Impacts of a Digital Transformation: How to Effectively Manage C...Perficient, Inc.
Digital transformation sends ripples of change through your organization that not only mandate a focus on customer-facing systems, but that also trigger an internal transformation touching on culture, collaboration, and knowledge. This creates the foundation upon which your company builds great customer experiences.
In this webinar, our experts covered four key considerations that impact your internal digital transformation and discussed best practices for addressing each.
Corporate Culture: Why it’s important to create a culture amenable to change.
Collaboration: Why a great intranet and enterprise social networks will enhance your ability to communicate, roll out new products, and more.
Knowledge: How knowledge differs from information, and how identifying and leveraging both will shorten response times and improve customer experiences.
Managing Change: Tips and tricks for managing the internal change brought about by a digital transformation.
Using #HCSM to Improve #PX and Make a Better #ACOJigsaw LLC
Discussion of the state of #HCSM, barriers to adoption and the potential of social media to be strategically integrated into the healthcare business to support the improvement of patient experience and development of accountable care organizations. With current case examples from Swedish Medical Center, University of Maryland Medical Center and Inova Health System.
How to Convert Unknown Consumers into Patients Using Social MediaPerficient, Inc.
While patient engagement has been historically low, healthcare is transforming into a consumer-based industry. To meet these challenges, healthcare organizations need to rethink consumer engagement. Join us as we use real patient stories to help you:
Demonstrate a trusted and authentic voice using many-to-many digital communication tools
Identify important target markets and their preferred communication style
Attract unknown consumers to your organization's digital front door using content and social media
Understand the four important online conversion tools that transform unknown consumers
Influence behavior to improve consumer health and drive down costs
Oracle - How to take control of Product and Service Innovation guide.PDFFrancois Thierart
This document discusses best practices for structured product innovation management. It notes that while innovation is critical for growth, many companies struggle with ineffective processes that result in poor returns on innovation investments. It recommends that companies implement a connected, data-centric approach with digital tools to manage the entire innovation pipeline from idea generation through development and commercialization. This will allow companies to systematically capture and select the right ideas, build business cases, and create a balanced portfolio aligned with strategy. The document outlines five key steps top innovators take including managing ideas from diverse sources, developing requirements, managing concepts and resources, creating investment proposals, and optimizing the portfolio.
The document discusses the importance of social media for hospitals and introduces a social media capability maturity model. The model has 5 levels - ad hoc, basic, intermediate, advanced, and optimizing. It evaluates social media use based on business value, alignment, competency, financial integration, and provides examples of capabilities at each level. The document also describes how an eMedToday mHealth app can integrate with a hospital's social media presence at different maturity levels to enhance patient education and services.
5 ways innovative brands leverage social data insights (1)Cision
The social intelligence space is evolving rapidly. Will you stay ahead of your competitors and industry trends? Learn the intelligent approach communicators take to harness the power of social data to inform business strategy. Members of the Visible Technologies team show how to beat competitors with the latest social intelligence trends, reduce research spend, and move beyond standard social metrics.
This document summarizes a presentation by Gloria Burke, Chief Knowledge Officer at Unisys, about the company's enterprise social business transformation. Unisys recognized the business value of social technologies in improving collaboration and implemented a strategy to become a more networked organization. The strategy included establishing governance, providing the right tools, gaining leadership support, educating employees, and improving knowledge management. The transformation helped Unisys better connect employees, partners and clients, increase efficiency, foster innovation, capture knowledge, and meet workforce needs.
Webinar: How Your Website Can Drive Patient ActivationBridgeline Digital
The document discusses driving patient activation through healthcare organization websites. It provides an overview of patient activation, explaining that it refers to a patient's ability and willingness to manage their own health and healthcare. Websites can help increase patient activation levels by providing educational resources, online health classes, social media engagement, and other digital tools to empower patients. Higher activation is linked to better health outcomes and improved satisfaction scores that determine Medicare reimbursement rates.
This document discusses Standard Life's efforts to develop a social business approach. It covers how Standard Life is an established provider of long-term savings and investments that is facing changing market forces like technology advances. The company recognizes that the linear approach is being replaced by a complex online ecosystem. Standard Life has been exploring social media to better engage different audiences like customers and financial advisors. Internally, the company set up a social business network to improve collaboration and knowledge sharing among its global workforce. Moving forward, Standard Life aims to more fully integrate social media into its business model and operations.
Building Loyalty and Trust Through Continous EngagementYourCareUniverse
This document discusses how healthcare providers need to shift to a more consumer-centric business model to build loyalty and trust through continuous digital engagement. It outlines the challenges facing the traditional healthcare business model and how consumers are becoming more informed. Providers need to adopt strategies from consumer industries like retail by focusing on branding, content marketing, digital tools, and mobile solutions. Engagement leaders like Williams-Sonoma are used as examples of how continuous online content and communities have driven customer relationships. The document argues that an integrated approach to these areas can help providers succeed by developing loyal, engaged communities.
Keynote by Jill Seidman, Director at Healthbox, about US digital healthcare investment trends and opportunities for the mHealth Israel meetup community
Similar to Improving Performance with Social Business Solutions - Featuring: Premier Healthcare Alliance (20)
This document summarizes a presentation about preparing and adapting marketing strategies for the 2020 holiday season given the changes brought about by the COVID-19 pandemic. It discusses the results of a survey of 154 senior executives on their views of market changes and consumer behavior. Some of the key points made are that most companies feel they can adapt quickly to changes, this holiday season will have more online shopping and less travel and social gatherings, and personalization and trust in brands will be increasingly important. It also suggests that investments in websites and digital marketing will be more important than ever.
Transforming Pharmacovigilance Workflows with AI & Automation Perficient, Inc.
Medical information call centers have an opportunity to transform the way they capture, code, and analyze adverse events (AEs) and product quality complaints (PQCs) with artificial intelligence (AI) and automation.
The use of such innovative technology improves data quality and consistency, compliance, and operational efficiency. It helps reduce the frequency of your pharmacovigilance (PV) operations resources going home, saying, “I have more to do at the end of the day than I did when I started."
Our one-hour, on-demand webinar shows you how you can use AI and automation to turbo-charge your end-to-end PV system. Use cases and demonstrations will include:
Analyzing safety data
Auto-coding verbatim terms to official medical dictionary terms
Auto-creating an AE case in your database
Converting speech to text
The Secret to Acquiring and Retaining Customers in Financial ServicesPerficient, Inc.
The document discusses customer intelligence in the financial services industry. It defines customer intelligence as the strategic combination of data, analytics, technology, and operations to acquire and retain customers through data-driven insights. It outlines challenges such as legacy systems, lack of skills, and no coherent strategy. It provides examples of how insurers and banks are using customer data for personalization. It also presents a customer intelligence framework and discusses measures for customer engagement, acquisition, and retention.
Oracle Strategic Modeling Live: Defined. Discussed. Demonstrated.Perficient, Inc.
The only thing certain about forecasting in a volatile economy is that the future is unpredictable. Historically, organizations have effectively utilized statistical techniques for short-term business planning, but leveraging actuals no longer allows us to predict the future. The ability to be prepared, responsive, and agile under these conditions is becoming a crucial success factor. Oracle Strategic Modeling can help you better navigate change to cope with uncertainty.
If your CFO’s questions regarding earnings, liquidity, and cash flow are unceasing and far-reaching, watch our on-demand webinar for a deep dive into strategic modeling. We modeled real-world scenarios to show how you can:
Quickly and easily develop a hierarchical model of your business
Leverage multiple pre-built functions to forecast key performance drivers
Provide transparency on forecasted financials via audit trail
Utilize goal seek to set financial targets and estimate the financials drivers necessary to achieve it
Perform sophisticated “what-if” analysis via simulations to improve the accuracy of your forecast
Use built-in dashboard functionality to deliver powerful reporting capabilities
While many stay-at-home orders have been lifted, consumers’ new digital buying behaviors and habits are here to stay. Watch our panel discussion on the accelerated need for commerce and learn how commerce and content can transform our digital economy.
Topics include:
-What is the “experience economy” and how do you leverage it? -If you move beyond product and price, what’s next?
-How business models have shifted and what you can do to break down silos and leverage new processes to capture the digital dollar.
-How organizations have built agile teams to address the ever-changing needs of customers, including responsive approaches that address the omnichannel consumer.
-Technologies that are best suited to enable your business and customers – and how headless commerce has changed the game.
-How the future of commerce is changing, and what you should do now to prepare.
Our panel features Jordan Jewell, IDC Research analyst known for his insight into the commerce industry. Joining him from Perficient is general manager Brian Beckham, who brings deep expertise in content management and empowering organizations in their digital transformations. Rounding out the panel is Episerver’s Joey Moore, who has spent the last decade helping organizations across the globe advance their digital maturity.
Centene's Financial Transformation Journey: A OneStream Success StoryPerficient, Inc.
Centene, a large multi-line managed care organization, was looking to modernize and streamline its corporate performance management (CPM) applications.
Centene had to move data between platforms multiple times during the close process so that close data could be fully consolidated and made available for reporting. This process had numerous challenges and inefficiencies that Centene wished to improve upon so that they could provide a more streamlined and more transparent process to the functional teams that leverage consolidated financials in their systems for reporting and analysis.
Centene chose OneStream XF for global and US consolidations, currency conversion, eliminations, and ownership percentage.
Michael Vannoni, director, financial systems solutions discussed the migration to OneStream XF including:
-Factors leading to the selection of OneStream XF
-Details of the solution design
-Benefits realized with global consolidation implementation
-Future planned enhancements
WHODrug Koda, developed by Uppsala Monitoring Centre (UMC), is an automated coding service, which uses artificial intelligence (AI) to automate the coding of drug names and ATC selections, improving consistency and operational efficiency. It can also be used to accelerate dictionary upgrades, including the transition from WHODrug B2 format to B3.
Through API (Application Programming Interface) web services, the coding engine can be integrated with custom or off-the-shelf drug safety, medical coding, or data management systems.
In this webinar, Perficient and UMC discussed WHODrug Koda and how you can integrate it into your medical coding activities.
Preparing for Your Oracle, Medidata, and Veeva CTMS Migration ProjectPerficient, Inc.
There are multiple reasons why companies migrate to a new clinical trial management system (CTMS). Still, the two most common are mergers and acquisitions (i.e., CTMS consolidation) and the desire to switch CTMS vendors. Regardless of the reason, many of the best practices, processes, and tools are the same.
In this webinar, we looked at the migration approaches taken across several case studies. You’ll come away with an understanding of:
Pros and cons of each CTMS migration method
Types of migration tools, including APIs, ETL tools, and adapters
Approximate timelines and costs associated with each migration method
The topics discussed in this webinar can be applied to any CTMS migration project, whether you’re moving to or from Oracle’s Siebel CTMS, Medidata’s Rave CTMS, and Veeva’s Vault CTMS.
Accelerating Partner Management: How Manufacturers Can Navigate Covid-19Perficient, Inc.
The pandemic has ushered in a new normal for manufacturers, and the impact of digital communication is more important than ever.
View our on-demand webinar with Tony Kratovil, Regional Vice President of Manufacturing at Salesforce, and Eric Dukart, National Sales Executive at Perficient. They covered why the right digital strategies are critical for manufacturers in the wake of COVID-19.
Our webinar covered:
Current challenges with forecasting, collaboration, and disruptions to distribution networks.
Insights for stabilizing operations, accelerating partner management, and developing a digital strategy that differentiates your business.
Candid Q&A with real-world examples.
New Work.com resources to help manufacturers restart safely and rebuild.
Tools and resources to move forward – fast.
The Critical Role of Audience Intelligence with Eric Enge and Rand FishkinPerficient, Inc.
Things move quickly in marketing. How do you identify what your customers need and how you can help? Now more than ever, audience intelligence is the key.
Audience intelligence is about understanding your target customers, their needs, what resonates with them, and how you can reach them. Eric Enge (Digital Marketing Principal, Perficient) and Rand Fishkin (Co-Founder & CEO, SparkToro) discussed this topic live on May 7, 2020. Watch to hear tactics for gaining a better understanding of your customers, how to use audience intelligence to optimize your marketing now, and more.
Cardtronics, the global leader in ATM deployment and management, decided to retire its on-premises Hyperion solution to gain the operational efficiencies, features, and functionality provided by a best-in-class cloud solution.
Cardtronics chose Oracle EPM Cloud including Financial Consolidation and Close, Planning, Management Reporting, Account Reconciliation, Enterprise Data Management, as well as Oracle Analytics Cloud.
In this video, project owner Richard Ng, director, financial systems, Cardtronics, discusses the migration to Oracle EPM Cloud including:
Multi-release 18-month deployment schedule across multiple countries
Benefits of a global Chart of Accounts for ERP and EPM
Seamless integration across ERP Cloud, HCM Cloud, and EPM Cloud
Michelle Gilbert presented on new features and updates in Microsoft Teams. Key points include:
- Over 100 new features were added to Teams in 2018 across chat and collaboration, meetings and calling, apps and workflows, and admin and security.
- In 2019, additional features were added including private channels, location sharing in meetings, praise badges in chats, and new meeting roles.
- Upcoming features will allow adding additional participants to meeting chats, proximity-based meeting joins, and "Meetings First" mode to optimize Teams for meetings.
Empower Your Organization with Teams & Remote Work Crisis ManagementPerficient, Inc.
The document discusses crisis management and how technology can help organizations prepare for and respond to crises. It defines crisis management and lists its key aspects such as communications, disaster response plans, risk audits, and minimizing financial and reputational impacts. It then describes several Microsoft technologies and tools that can assist with crisis communication, remote work, and automating responses, including SharePoint, Yammer, Teams, bots, and templates built using the Power Platform.
Implementing Microsoft Teams in phases allows organizations to assess current communication tools, pilot the new platform, and track results to change user behaviors over time. Key steps include planning a client-specific strategy, conducting technical pilots and end-user training, and consulting business units on adopting new collaborative behaviors supported by Teams. Incentives like prizes and gamification can boost user engagement with learning activities at each phase of deployment.
Microsoft Teams: Measuring Activity of Employees Working from HomePerficient, Inc.
This document introduces Ed Senez as the president and co-founder of the company. It poses questions about how digitally transformed the company currently is, what success in digital transformation would look like, how to know if digital transformation efforts are providing business value, and why the business should fund ongoing digital transformation initiatives. The document does not provide any further details or context to answer these questions.
Securing Teams with Microsoft 365 Security for Remote WorkPerficient, Inc.
The document discusses implementing a Zero Trust security model using Microsoft 365 services. It provides 12 key tasks for security teams to quickly implement important capabilities for remote work, including enabling multi-factor authentication, configuring threat protection in Office 365 and Azure, implementing mobile device management with Intune, and training users. It also maps the tasks to Microsoft 365 licensing plans to help organizations determine which capabilities they can access.
This document introduces Ron Jones and David Chapman as directors at Perficient, a Microsoft partner with nearly 4,000 team members globally. It promotes Perficient's remote-ready services for digital transformation projects using Microsoft 365, including free virtual consultations, rapid Teams deployment in 10 days, and crisis communication solutions. An agenda outlines training and engagement activities to accelerate Teams adoption. Upcoming webinars on security, change management and knowledge management are also listed.
Preparing for Project Cortex and the Future of Knowledge ManagementPerficient, Inc.
Microsoft has turned traditional enterprise content management on its head with its recent announcement of Project Cortex.
Project Cortex uses advanced artificial intelligence to harness collective knowledge from across the enterprise and automatically organize it into shared topics like projects, products, processes, and customers. Using AI, Cortex creates a knowledge network based on relationships among topics, content, and people and delivers it in the apps you use every day – Office, Outlook, and Teams.
This webinar examined Project Cortex in more detail, including:
• What is Project Cortex?
• Why is Project Cortex different than other knowledge network projects previously introduced?
• How does incorporating AI and automation change the game?
• What is possible with Project Cortex?
• What can you do to prepare?
Utilizing Microsoft 365 Security for Remote Work Perficient, Inc.
With an increasingly mobile workforce, and the spread of shadow IT, the rapid rise of cybercrime - companies must find unique ways to effectively manage their sprawling SaaS portfolio.
Dr. Sean Tan, Head of Data Science, Changi Airport Group
Discover how Changi Airport Group (CAG) leverages graph technologies and generative AI to revolutionize their search capabilities. This session delves into the unique search needs of CAG’s diverse passengers and customers, showcasing how graph data structures enhance the accuracy and relevance of AI-generated search results, mitigating the risk of “hallucinations” and improving the overall customer journey.
Removing Uninteresting Bytes in Software FuzzingAftab Hussain
Imagine a world where software fuzzing, the process of mutating bytes in test seeds to uncover hidden and erroneous program behaviors, becomes faster and more effective. A lot depends on the initial seeds, which can significantly dictate the trajectory of a fuzzing campaign, particularly in terms of how long it takes to uncover interesting behaviour in your code. We introduce DIAR, a technique designed to speedup fuzzing campaigns by pinpointing and eliminating those uninteresting bytes in the seeds. Picture this: instead of wasting valuable resources on meaningless mutations in large, bloated seeds, DIAR removes the unnecessary bytes, streamlining the entire process.
In this work, we equipped AFL, a popular fuzzer, with DIAR and examined two critical Linux libraries -- Libxml's xmllint, a tool for parsing xml documents, and Binutil's readelf, an essential debugging and security analysis command-line tool used to display detailed information about ELF (Executable and Linkable Format). Our preliminary results show that AFL+DIAR does not only discover new paths more quickly but also achieves higher coverage overall. This work thus showcases how starting with lean and optimized seeds can lead to faster, more comprehensive fuzzing campaigns -- and DIAR helps you find such seeds.
- These are slides of the talk given at IEEE International Conference on Software Testing Verification and Validation Workshop, ICSTW 2022.
Driving Business Innovation: Latest Generative AI Advancements & Success StorySafe Software
Are you ready to revolutionize how you handle data? Join us for a webinar where we’ll bring you up to speed with the latest advancements in Generative AI technology and discover how leveraging FME with tools from giants like Google Gemini, Amazon, and Microsoft OpenAI can supercharge your workflow efficiency.
During the hour, we’ll take you through:
Guest Speaker Segment with Hannah Barrington: Dive into the world of dynamic real estate marketing with Hannah, the Marketing Manager at Workspace Group. Hear firsthand how their team generates engaging descriptions for thousands of office units by integrating diverse data sources—from PDF floorplans to web pages—using FME transformers, like OpenAIVisionConnector and AnthropicVisionConnector. This use case will show you how GenAI can streamline content creation for marketing across the board.
Ollama Use Case: Learn how Scenario Specialist Dmitri Bagh has utilized Ollama within FME to input data, create custom models, and enhance security protocols. This segment will include demos to illustrate the full capabilities of FME in AI-driven processes.
Custom AI Models: Discover how to leverage FME to build personalized AI models using your data. Whether it’s populating a model with local data for added security or integrating public AI tools, find out how FME facilitates a versatile and secure approach to AI.
We’ll wrap up with a live Q&A session where you can engage with our experts on your specific use cases, and learn more about optimizing your data workflows with AI.
This webinar is ideal for professionals seeking to harness the power of AI within their data management systems while ensuring high levels of customization and security. Whether you're a novice or an expert, gain actionable insights and strategies to elevate your data processes. Join us to see how FME and AI can revolutionize how you work with data!
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdfPaige Cruz
Monitoring and observability aren’t traditionally found in software curriculums and many of us cobble this knowledge together from whatever vendor or ecosystem we were first introduced to and whatever is a part of your current company’s observability stack.
While the dev and ops silo continues to crumble….many organizations still relegate monitoring & observability as the purview of ops, infra and SRE teams. This is a mistake - achieving a highly observable system requires collaboration up and down the stack.
I, a former op, would like to extend an invitation to all application developers to join the observability party will share these foundational concepts to build on:
UiPath Test Automation using UiPath Test Suite series, part 5DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 5. In this session, we will cover CI/CD with devops.
Topics covered:
CI/CD with in UiPath
End-to-end overview of CI/CD pipeline with Azure devops
Speaker:
Lyndsey Byblow, Test Suite Sales Engineer @ UiPath, Inc.
Maruthi Prithivirajan, Head of ASEAN & IN Solution Architecture, Neo4j
Get an inside look at the latest Neo4j innovations that enable relationship-driven intelligence at scale. Learn more about the newest cloud integrations and product enhancements that make Neo4j an essential choice for developers building apps with interconnected data and generative AI.
Communications Mining Series - Zero to Hero - Session 1DianaGray10
This session provides introduction to UiPath Communication Mining, importance and platform overview. You will acquire a good understand of the phases in Communication Mining as we go over the platform with you. Topics covered:
• Communication Mining Overview
• Why is it important?
• How can it help today’s business and the benefits
• Phases in Communication Mining
• Demo on Platform overview
• Q/A
For the full video of this presentation, please visit: https://www.edge-ai-vision.com/2024/06/building-and-scaling-ai-applications-with-the-nx-ai-manager-a-presentation-from-network-optix/
Robin van Emden, Senior Director of Data Science at Network Optix, presents the “Building and Scaling AI Applications with the Nx AI Manager,” tutorial at the May 2024 Embedded Vision Summit.
In this presentation, van Emden covers the basics of scaling edge AI solutions using the Nx tool kit. He emphasizes the process of developing AI models and deploying them globally. He also showcases the conversion of AI models and the creation of effective edge AI pipelines, with a focus on pre-processing, model conversion, selecting the appropriate inference engine for the target hardware and post-processing.
van Emden shows how Nx can simplify the developer’s life and facilitate a rapid transition from concept to production-ready applications.He provides valuable insights into developing scalable and efficient edge AI solutions, with a strong focus on practical implementation.
HCL Notes and Domino License Cost Reduction in the World of DLAUpanagenda
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-and-domino-license-cost-reduction-in-the-world-of-dlau/
The introduction of DLAU and the CCB & CCX licensing model caused quite a stir in the HCL community. As a Notes and Domino customer, you may have faced challenges with unexpected user counts and license costs. You probably have questions on how this new licensing approach works and how to benefit from it. Most importantly, you likely have budget constraints and want to save money where possible. Don’t worry, we can help with all of this!
We’ll show you how to fix common misconfigurations that cause higher-than-expected user counts, and how to identify accounts which you can deactivate to save money. There are also frequent patterns that can cause unnecessary cost, like using a person document instead of a mail-in for shared mailboxes. We’ll provide examples and solutions for those as well. And naturally we’ll explain the new licensing model.
Join HCL Ambassador Marc Thomas in this webinar with a special guest appearance from Franz Walder. It will give you the tools and know-how to stay on top of what is going on with Domino licensing. You will be able lower your cost through an optimized configuration and keep it low going forward.
These topics will be covered
- Reducing license cost by finding and fixing misconfigurations and superfluous accounts
- How do CCB and CCX licenses really work?
- Understanding the DLAU tool and how to best utilize it
- Tips for common problem areas, like team mailboxes, functional/test users, etc
- Practical examples and best practices to implement right away
Sudheer Mechineni, Head of Application Frameworks, Standard Chartered Bank
Discover how Standard Chartered Bank harnessed the power of Neo4j to transform complex data access challenges into a dynamic, scalable graph database solution. This keynote will cover their journey from initial adoption to deploying a fully automated, enterprise-grade causal cluster, highlighting key strategies for modelling organisational changes and ensuring robust disaster recovery. Learn how these innovations have not only enhanced Standard Chartered Bank’s data infrastructure but also positioned them as pioneers in the banking sector’s adoption of graph technology.
“An Outlook of the Ongoing and Future Relationship between Blockchain Technologies and Process-aware Information Systems.” Invited talk at the joint workshop on Blockchain for Information Systems (BC4IS) and Blockchain for Trusted Data Sharing (B4TDS), co-located with with the 36th International Conference on Advanced Information Systems Engineering (CAiSE), 3 June 2024, Limassol, Cyprus.
GraphSummit Singapore | The Future of Agility: Supercharging Digital Transfor...Neo4j
Leonard Jayamohan, Partner & Generative AI Lead, Deloitte
This keynote will reveal how Deloitte leverages Neo4j’s graph power for groundbreaking digital twin solutions, achieving a staggering 100x performance boost. Discover the essential role knowledge graphs play in successful generative AI implementations. Plus, get an exclusive look at an innovative Neo4j + Generative AI solution Deloitte is developing in-house.
In the rapidly evolving landscape of technologies, XML continues to play a vital role in structuring, storing, and transporting data across diverse systems. The recent advancements in artificial intelligence (AI) present new methodologies for enhancing XML development workflows, introducing efficiency, automation, and intelligent capabilities. This presentation will outline the scope and perspective of utilizing AI in XML development. The potential benefits and the possible pitfalls will be highlighted, providing a balanced view of the subject.
We will explore the capabilities of AI in understanding XML markup languages and autonomously creating structured XML content. Additionally, we will examine the capacity of AI to enrich plain text with appropriate XML markup. Practical examples and methodological guidelines will be provided to elucidate how AI can be effectively prompted to interpret and generate accurate XML markup.
Further emphasis will be placed on the role of AI in developing XSLT, or schemas such as XSD and Schematron. We will address the techniques and strategies adopted to create prompts for generating code, explaining code, or refactoring the code, and the results achieved.
The discussion will extend to how AI can be used to transform XML content. In particular, the focus will be on the use of AI XPath extension functions in XSLT, Schematron, Schematron Quick Fixes, or for XML content refactoring.
The presentation aims to deliver a comprehensive overview of AI usage in XML development, providing attendees with the necessary knowledge to make informed decisions. Whether you’re at the early stages of adopting AI or considering integrating it in advanced XML development, this presentation will cover all levels of expertise.
By highlighting the potential advantages and challenges of integrating AI with XML development tools and languages, the presentation seeks to inspire thoughtful conversation around the future of XML development. We’ll not only delve into the technical aspects of AI-powered XML development but also discuss practical implications and possible future directions.
AI 101: An Introduction to the Basics and Impact of Artificial IntelligenceIndexBug
Imagine a world where machines not only perform tasks but also learn, adapt, and make decisions. This is the promise of Artificial Intelligence (AI), a technology that's not just enhancing our lives but revolutionizing entire industries.
Goodbye Windows 11: Make Way for Nitrux Linux 3.5.0!SOFTTECHHUB
As the digital landscape continually evolves, operating systems play a critical role in shaping user experiences and productivity. The launch of Nitrux Linux 3.5.0 marks a significant milestone, offering a robust alternative to traditional systems such as Windows 11. This article delves into the essence of Nitrux Linux 3.5.0, exploring its unique features, advantages, and how it stands as a compelling choice for both casual users and tech enthusiasts.
Pushing the limits of ePRTC: 100ns holdover for 100 daysAdtran
At WSTS 2024, Alon Stern explored the topic of parametric holdover and explained how recent research findings can be implemented in real-world PNT networks to achieve 100 nanoseconds of accuracy for up to 100 days.
2. Agenda / Speakers
AGENDA
PERFICIENT
• The Future of Social & Web Experience
• Where to Find the ROI
• Leading with the Business
Jonathan Distad
Director, Portal
PREMIER HEALTHCARE & Social Solutions
Jonathan.Distad@perficient.com
• Industry & Business Challenges
• Resource Prioritizing
• Social Insights & Analysis
• The Premier Social Solution
• Premier’s Social Core Principles
• Premier’s Social Value Components
Denise Hatzidakis
Chief Technology Officer
Q&A
denise_hatzidakis@premierinc.com
• Chat www.premierinc.com
3. Perficient Profile
Ideally positioned as the GO TO Partner for IBM
• An IBM ―5-Star Premier‖ Business Partner since 1997
• SVP, SVI and VAP Authorized Reseller across all Brands in U.S.
• Healthcare and Retail Industry Authorized Solution provider
• IBM Lab Services (ISSL, ISSW and ISSIM) go-to market partner
• IBM Education Authorized Training Partner/ATP and Training reseller
Thriving and Growing Organically and via Acquisition
• Public, NASDAQ: PRFT
• 2000 Colleagues
• $350M 2012 Revenue Run Rate
• Local Sales/Delivery offices
• Offshore Development Center in Hangzhou
China
IBM Recognition
• Integration Excellence Award - 2012
• Business Analytics Award Winner - 2012
• IOD Best of Show ―Retail Pathways – 2011
• Lotus Most Distinguished Partner – 2006, 2008, 2011
• 2010 IOD Industry Warehouse Pack Partner of the Year
• 2010 Lotusphere Best WebSphere Portal Solution – Finalist
6. Where is the trend and ROI?
Key Points:
• decision is moving from
IT to CMO-suite
• more focus will be on
OOB functionality and
integration
• Time To Value is nearly
instant for these users
• Gamification will be a key
player
6
8. Key Take Aways
• Focus on business needs and allow technology
to follow
• OOB functionality is key – especially around
mobile web and mobile application to a social
platform
• Drive results around key business requirements
and power users
• Look for interoperability – two/multi-way
integration
• social will not replace how you do business but
it will enhance and create transparency
8
45. QUESTIONS
Coming Up
Exceptional Web Experience Lunch & Learns
• San Francisco, Tuesday, December 4th at
Morton’s Steak House
• Chicago, Tuesday, December 11th at
Ruth’s Chris Steak House
• Minneapolis, Thursday, December 13th at
SEVEN Steak House
www.facebook.com/Perficient
www.slideshare.net/PerficientInc
us.linkedin.com/company/perficient
www.perficient.com/Thought-Leadership/Social-Media/Blogs
Jonathan Distad
Director, Portal
Denise Hatzidakis & Social Solutions
Chief Technology Officer
denise_hatzidakis@premierinc.com Jonathan.Distad@perficient.com
www.premierinc.com
45
Editor's Notes
The report outlined nine additional ways social media is impacting the business side of healthcare. 1. Communication is shifting to public, more open forums. Which means less money spent on mailings, websites, and other marketing initiatives.According to the report, four characteristics of social media have altered the nature of interactions among people and organizations: user-generated content, community, rapid distribution, and open, two-way dialogue. "In the past, a company would connect with its customers via mail or a website, but today's dialogue has shifted to open, public forums that reach many more individuals," read the report. "Early adopters of social media in the health sector are not waiting for customers to come to them." Ed Bennett, who oversees social media efforts at the University of Maryland Medical Center, agreed. "If you want to connect with people and be part of their community, you need to go where the community is," he said. "You need to be connecting before you are actually needed." 2. Patients (or consumers) are taking a more active role in their healthcare. Social media presents new opportunities for how individuals manage their health, the report noted, whether researching a certain illness or joining a support group. "The virtual aspect of social media enhances communications by creating a comfortable, often anonymous, environment for engaging and exchanging information." In addition, patients are using tools like Facebook, Twitter, and Youtube to better educate themselves. When faced with an important health decision, the report read, social media can provide a new avenue of information and dialogue. "Some may share a health goal to generate support or engage in a patient community to interact with other patients," it read.[See also: Social media becomes a business intelligence strategy .]3. Increased access to information means patients are demanding more transparency. Laura Clapper, MD, CMO of the online community OneRecovery, compared healthcare's use of social media with that of a bank's. "As more people go online to interact with their banks and make purchases, they want to do this with their doctors, health plans, and condition and disease management as well," she said. According to the report, many industry insiders referenced social media site PatientsLikeMe, an eight-year-old health data-sharing platform, as an example of how more than 140,000 patients are connecting with each other. "Social networks will peel back every corner of the health system and drive transparency on cost, value, and outcomes," said Jamie Heywood, co-founder and chairman of PatientsLikeMe. "The information asymmetry that patients experience will be leveled, allowing the average patient to evaluate and improve his or her conditions, as well as the system's performance."4. More instant feedback can help both consumers and organizations. With patients more actively taking to social media to express opinions, grievances, and experiences, they expect faster response times from organizations, the report read. "Truly social brands will listen to what customers are saying and feeling and use that insight to adapt and create products and services," said Kelly Colbert, director of strategic advertising at insurer WellPoint. In addition to improving services and creating products to better meet the needs of patients, social media has taken on a more practical approach to basic, day-to-day operations within an organization. For example, according to the report, 49 percent of those polled expect to hear from their doctor when requesting an appointment or follow-up via social media within a few hours.
5. Social information is impacting how and when patients select treatment and providers. It's no secret consumers are increasingly turning toward social media to make healthcare-related decisions, like what physician to see and when to seek a second opinion. For example, according to the report, 40 percent of those polled said information found in social media would affect the way they coped with a chronic condition, their approach to diet and exercise, and their selection of a specific doctor. "Across the health industry, consumers seem to value information and services that will help them make their healthcare easier to manage," the report read. 6. Social media allows for higher levels of trust. According to the report, consumer survey respondents said they would be most likely to trust information posted via social media (from doctors, hospitals, etc.) and, they'd be most likely to share information with providers via social media. The reason individuals trust their doctors the most? Human relationships, the report detailed. "You want to trust and connect with the people providing you the care," said Kathryn Armstrong, senior producer of web communications at Lehigh Valley Health Network. "It's easier to trust a person than an organization." Healthcare providers have the ability to form human relationships and connect with their patients, the report added, which ultimately leads to increased trust.[See also: Social media for hospitals: Without it, 'you don't exist'.]7. Social media is evolving from a marketing tool into a business strategy.Although 82 percent of respondents said their social media efforts are managed by their marketing department, the report showcased how social media's use is extending into customer service, innovation, and service/product development. "As people go through life events and their health journey, they have changing interests in health," said Ann Sherry, senior director of Kaiser Permanente's Internet services. "They want and need different tools and different interactions." Having a social media strategy isn't' enough, she added. "It's about social strategy."8. Providers can use social media as an outcomes-based measurement.The industry is shifting toward outcomes-based measurement, due in part to provisions in the Affordable Care Act, like Medicare's Value-Based Purchasing and accountable care, read the report. "Social media can offer a unique mechanism for collaborating with other organizations/partners to coordinate care," it read. The report advised using social media to support meaningful use efforts, all while defining a digital strategy and clear usage guidelines. "A hospital's or physician's first encounter with a patient is often through its online presence," it read. "Providers should take advantage of the trust consumers have for them over other health companies."9. Health insurers can use social media to help focus on population health.According to the report, health insurers understand that focusing on the individual population will be key, as more partnerships in population health are formed and insurance exchanges bring in 12 million newly insured individuals in 2014, and up to 28 million by 2019. By casting your company as a "patient advocate," it continued, you'll get a jump start on understanding the needs of potential members and determining which needs can be met through social media. Additionally, it noted, organizations should begin to determine an approach to data aggregation and understanding the direct and indirect benefits of social media.
Drug Shortages.. We have heard a lot about drug shortages of late .. And in fact our COO, Mike Alkire, recently testified before the senate committee on exactly that….If you look at almost any issue in American healthcare today, you’ll find that lack of scale is a big part of the problem.But what happens with the inverse of that problem? When there’s so much scale, so much of a particular supply, that it overwhelms us. And that’s the challenge we face with data. We’re overwhelmed with data. We have more than we even know what to do with and the amount of data grows every day as more and more of our lives get cataloged through technology. The problem is not that we need more data. The issue is that we need to get a handle on all these data points and turn them into something…Into information into insight into intelligence for every stakeholder across the healthcare community. And to make those insights available at the right time, at the right place, for the right individuals. As we all know, this is not the world we live in today.
- Database representing 1 in every 4 U.S. discharges- Five-time winner of Ethisphere’s Most Ethical Companies award- Award-winning environmentally sustainable programs
Headline: Premier’s Collaborative Methodology was designed with three core principles in mind - insight, innovation, and execution - to drive industry-leading results time and again.Orient/key points: Those core principles form the foundation for QUEST.1) We leverage insight through our common set of measures, expert advisory panel along with analytic tools and rich data from each of our participating hospitals. Together, we ensure that our goals are aligned and tracked appropriately.2) We generate innovation and transparency which ultimately drives healthy competition. Through transparency, innovative ideas are generated through extensive collaboration among all our participants who work together with us.3) We work with you to define a clear, custom path of execution by identifying and scaling best practicesTransition: Perhaps equally important, its goals and measures are based on current national initiatives.
Library: robust folder structure for organizing, sharing and collaborating on documentsBlog: authoring and publishing capabilities for sharing any information that would be of interest to the community. Supports multiple blogs simultaneously, as well as selection of a “featured” blog to appear on the community home page. Forums & Discussions: ad-hoc collaboration between users that can be grouped by topic. For example, a forum centered around the topic of ‘Quality Outcomes’ could have multiple discussions inside of it going on simultaneously. Events: notify community members of upcoming meetings and eventsMembers: easily find and connect with all members of the community to build out users list of ‘Connections’.