This presentation gives an overview of the approach we take to improving testing in organisations responsible for the quality of embedded software products.
This document discusses strategies for quality assurance in hospital management. It covers three main objectives: 1) understanding the strategy to obtain quality and its costs, 2) understanding the seven concepts of total quality management, and 3) understanding service quality inspection and recovery. The key points are that quality assurance requires identifying customer needs, implementing quality principles and empowering employees, inspecting for quality at various stages, and having a service recovery strategy when failures occur. The document provides examples of quality inspections for service industries like law offices, hotels, and hospitals.
Plains Consulting LLC Intro and Capabilities R3jim heptinstall
Plains Consulting LLC provides operational and manufacturing excellence consulting services to help clients continuously improve processes and eliminate waste. They use proven tools and methods like Lean, Total Productive Maintenance, 5S, SMED, and TPM to facilitate sustainable changes through team-based workshops and coaching. With over 25 years of experience in continuous improvement, Plains Consulting can help clients implement operational excellence practices to improve productivity, quality, costs and safety.
The CRCE Team strategic plan outlines performance goals to support the academic clinical research mission through an effective clinical research billing compliance program. Key goals include completing a number of departmental audits and educational programs, implementing new systems like CLICK, developing price files and websites, and registering studies on ct.gov. Performance will be measured using a matrix with goals, owners, and benchmarks. The team aims to define and improve processes using DMAIC and DMADV methodologies to eliminate defects and meet customer needs. Regular meetings will help track progress towards goals on the established schedule and address any issues.
W. Edwards Deming is credited as the father of quality in business. His 14 key principles apply to every company--not just WHR Group Employee Relocation--striving for better, more consistent quality at work.
This document discusses quality, quality control, quality assurance, and total quality management. It explains that quality means meeting customer expectations. Quality control checks quality after production through inspectors, while quality assurance checks quality throughout production by employees. Total quality management focuses on continuous quality improvement by building quality into every stage and making all employees responsible for quality. Maintaining quality helps businesses through increased sales, customer loyalty and reputation while lack of quality hurts businesses.
Improving productivity and quality in a business involves analyzing processes, aligning processes with industry benchmarks, and developing performance measurements. Key steps include standardizing policies, training personnel, measuring indicators like customer satisfaction rates, building in quality testing iteratively, using strategies like Six Sigma to improve processes, and leveraging customer feedback to focus on key areas of business.
Training and development is important for maintaining consistency in job performance, which leads to benefits like increased quality, lower costs, and greater operational efficiency. Consistency comes from establishing performance standards, measuring against them, and training employees to meet them. Effective training is cost-effective, changes employee behaviors, and is instructionally sound. This consistency reduces rework, accidents, waste and improves customer satisfaction.
The document discusses the PDCA (Plan-Do-Check-Act) framework for continuous improvement. It describes PDCA as a four step process of planning a change, doing or implementing it, checking the results, and acting on what is learned through multiple iterations. The document notes that PDCA provides a simple and structured approach to solving quality problems, verifying new ideas, and making minor process changes. It encourages methodical problem solving and implementing solutions through planning, testing, and incorporating feedback at each stage of the cycle.
This document discusses strategies for quality assurance in hospital management. It covers three main objectives: 1) understanding the strategy to obtain quality and its costs, 2) understanding the seven concepts of total quality management, and 3) understanding service quality inspection and recovery. The key points are that quality assurance requires identifying customer needs, implementing quality principles and empowering employees, inspecting for quality at various stages, and having a service recovery strategy when failures occur. The document provides examples of quality inspections for service industries like law offices, hotels, and hospitals.
Plains Consulting LLC Intro and Capabilities R3jim heptinstall
Plains Consulting LLC provides operational and manufacturing excellence consulting services to help clients continuously improve processes and eliminate waste. They use proven tools and methods like Lean, Total Productive Maintenance, 5S, SMED, and TPM to facilitate sustainable changes through team-based workshops and coaching. With over 25 years of experience in continuous improvement, Plains Consulting can help clients implement operational excellence practices to improve productivity, quality, costs and safety.
The CRCE Team strategic plan outlines performance goals to support the academic clinical research mission through an effective clinical research billing compliance program. Key goals include completing a number of departmental audits and educational programs, implementing new systems like CLICK, developing price files and websites, and registering studies on ct.gov. Performance will be measured using a matrix with goals, owners, and benchmarks. The team aims to define and improve processes using DMAIC and DMADV methodologies to eliminate defects and meet customer needs. Regular meetings will help track progress towards goals on the established schedule and address any issues.
W. Edwards Deming is credited as the father of quality in business. His 14 key principles apply to every company--not just WHR Group Employee Relocation--striving for better, more consistent quality at work.
This document discusses quality, quality control, quality assurance, and total quality management. It explains that quality means meeting customer expectations. Quality control checks quality after production through inspectors, while quality assurance checks quality throughout production by employees. Total quality management focuses on continuous quality improvement by building quality into every stage and making all employees responsible for quality. Maintaining quality helps businesses through increased sales, customer loyalty and reputation while lack of quality hurts businesses.
Improving productivity and quality in a business involves analyzing processes, aligning processes with industry benchmarks, and developing performance measurements. Key steps include standardizing policies, training personnel, measuring indicators like customer satisfaction rates, building in quality testing iteratively, using strategies like Six Sigma to improve processes, and leveraging customer feedback to focus on key areas of business.
Training and development is important for maintaining consistency in job performance, which leads to benefits like increased quality, lower costs, and greater operational efficiency. Consistency comes from establishing performance standards, measuring against them, and training employees to meet them. Effective training is cost-effective, changes employee behaviors, and is instructionally sound. This consistency reduces rework, accidents, waste and improves customer satisfaction.
The document discusses the PDCA (Plan-Do-Check-Act) framework for continuous improvement. It describes PDCA as a four step process of planning a change, doing or implementing it, checking the results, and acting on what is learned through multiple iterations. The document notes that PDCA provides a simple and structured approach to solving quality problems, verifying new ideas, and making minor process changes. It encourages methodical problem solving and implementing solutions through planning, testing, and incorporating feedback at each stage of the cycle.
This presentation covers quality improvement and cost reduction. It defines quality improvement as maintaining excellence through quality policy, planning, assurance, and control. Quality is defined as meeting customer needs and expectations, value is what customers are willing to pay for, and waste is what they are not. The presentation outlines 7 steps for quality improvement and 5 common myths. It also defines cost reduction as reducing costs to increase profits, and lists techniques like target costing, activity-based costing, just-in-time, and value engineering. The conclusion is that properly implementing quality improvement and cost reduction leads to better quality, customer satisfaction, and company returns.
This document outlines 5 stages of reliability for products and organizations:
1. Uncertainty - Reliability processes are informal or nonexistent with a focus on functionality over reliability.
2. Awakening - Basic reliability processes and requirements are established but still developing.
3. Enlightenment - Formal reliability processes, requirements, analysis and testing are established but still improving.
4. Wisdom - Reliability predictions are data-driven and processes are tailored, monitored and continuously improved.
5. Certainty - Reliability is strategically managed through prevention and ongoing innovation resulting in high reliability.
The document discusses the different types of quality costs in quality costing: prevention costs, appraisal costs, internal failure costs, and external failure costs. Prevention costs refer to activities that aim to prevent defects, and are generally the cheapest option. Appraisal costs evaluate products at stages to determine acceptability. Failure costs occur due to deficiencies, with internal failures before delivery and external failures after delivery to customers. Measuring quality costs can lead to benefits like higher productivity and customer satisfaction by focusing on prevention to reduce rework and inspection costs.
The document discusses the different types of quality costs in quality costing: prevention costs, appraisal costs, internal failure costs, and external failure costs. Prevention costs refer to activities that aim to prevent defects, and are considered the most effective way to reduce overall quality costs. While appraisal and failure costs cannot be eliminated entirely, focusing on prevention through quality planning and assurance can significantly lower costs associated with inspection, rework, and issues that arise after delivery to customers. Measuring quality costs can help drive improvements in productivity, efficiency, and customer satisfaction.
This document describes a company that provides independent quality assurance and software testing services. They have a full-fledged testing competency center with experienced testers, proven methodologies and tools. Their approach focuses on business value, test coverage, flexibility, reduced time-to-market, guaranteed return on investment from test automation, and reduced risks and costs. They offer various testing and quality assurance capabilities and services.
PIC provides quality engineering services to help manufacturing companies manage their quality management systems and standards. They have a network of experienced quality engineers and technicians who can investigate and resolve issues, implement new quality systems, and help clients achieve long-term manufacturing performance goals. By hiring a quality engineer from PIC, companies can focus on their core business while ensuring their quality standards are properly maintained and improved over time.
Kelly Services provides business process outsourcing solutions for supply chain, warehousing, and manufacturing operations. Their solutions include full operational management and staffing to improve productivity and reduce costs. They use a consultative approach to understand a client's needs and customize a solution using their "arrive" process which assesses the current environment, refines the solution, validates the design, and executes the client-specific solution. Kelly Services aims to deliver predictable work outcomes for clients through their Business Process Operating Methodology.
This Presentation is about Quality Management. It briefs about quality gurus, quality principles, quality methods and how these methods and principles can be useful in organization.In The Business World, Six Sigma is important because it scores much higher over other quality improvement techniques such as TQM. Six Sigma concepts and methodologies stress the use of statistical tools and techniques for improving quality and reducing defects. This Document briefs about Six Sigma. Six Sigma Roadmap, Quality Improvement, Continuous improvement philosophy, Tools used for continuous improvement.
Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :
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Ashutosh Pathak is a procurement lead with over 7 years of experience in supply chain management. He has a track record of significantly reducing costs and improving processes. He is looking for a new managerial position to further his career. He has strong experience in areas like new product development, cost control, global sourcing, and vendor management. He leads negotiations and manages supplier selection processes. He also supports marketing and provides updates to top management.
This document discusses job evaluation and employee remuneration. It defines job evaluation as comparing jobs within a company to determine fair wages. It lists the objectives of job evaluation as securing accurate job descriptions and determining relative job values. It also discusses methods of job evaluation and employee remuneration, including time rate, piece rate, and factors that influence compensation. Wages are defined, and concepts like minimum wage and fair wage are introduced.
Predictable quality through independent testingMindtree Ltd.
Mindtree helped a major air transport communication company optimize quality across its business applications by developing testing guidelines, processes to track testing progress and coverage, and metrics to measure testing impact and ROI. Mindtree performed an in-depth analysis to align quality objectives with test measurement and governance. Using Test Metrics Analysis and Decisions and Test Quality Index frameworks, Mindtree established appropriate metrics and key performance indicators to measure and drive decisions. This solution redefined benchmarks, improved profitability and ensured customer satisfaction.
Bba501 production and operations managementsmumbahelp
Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :
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Ankita Vajpayee has over 8 years of experience in quality management, process improvement, and operations excellence. She is currently the Quality Manager at Sutherland Healthcare Solutions, where she is responsible for establishing quality procedures and ensuring audit coverage. Prior to this role, she held positions like Senior Associate Manager and Quality Associate Manager, where she drove continuous improvement initiatives through Lean Six Sigma. She has a diploma in Business Management and is a Lean Six Sigma Black Belt and Yellow Belt trainer.
Quality control processes are important for any business to ensure consistency and meet standards. To establish quality control, a business must:
1) Set measurable quality standards for each department;
2) Create step-by-step operational processes to deliver quality, such as completing invoices within 24 hours; and
3) Regularly review results and feedback to identify areas for improvement to continuously enhance quality over time.
Arpan Das is seeking opportunities in quality engineering for quality promotion and new product development. He has over 2 years of experience in quality improvement and new product development at Motherson Sumi Systems Ltd. where he executes new model activities related to design and development. His responsibilities include drawing studies, project planning, sample development, coordination of PPAP documentation, and preparation of work distribution charts. He is proficient in quality tools like APQP, PPAP, Six Sigma, SPC, FMEA and has a technical education with a B.Tech in Mechanical Engineering.
TOTAL QUALITY MANAGEMENT PRESENTATION BY RAVI SAXENARAVI SAXENA
The document discusses total quality management. It explains that TQM aims to ensure long-term customer satisfaction and loyalty through continuous efforts by management and employees. Planning, doing, checking, and acting are the key phases of TQM. Planning involves identifying problems, researching causes, and finding solutions. Doing develops and implements strategies to address issues. Checking analyzes before and after data to measure results. Acting documents outcomes and prepares for future problems. TQM tools like cause-and-effect diagrams help organizations design high-quality products that meet customer needs. This leads to increased revenues, productivity, and reduced waste.
This document discusses the key concepts and beliefs of Total Quality Management (TQM). It states that TQM is based on the premise that quality is the responsibility of everyone involved in an organization and that continuous improvement is needed. It also notes that customer satisfaction is the measure of quality and lists some of the benefits of TQM such as improved product quality, production flow, and market acceptance.
This resume is for Ananyoth Kamprasong, a 35-year-old married Thai male seeking a job with an expected salary of 60,000 THB. He has over 15 years of experience in supplier quality and development roles. Most recently, he worked for 7 years as the Senior Buyer for Johnson Controls, where he was responsible for sourcing new business, cost improvement activities, and developing suppliers. Prior to that, he spent over 7 years as the Senior Supplier Development Engineer at Johnson Controls, where he led new supplier assessments, developed supplier scorecards, and ensured suppliers met quality requirements. He has a Bachelor's degree in Electrical Engineering.
The document discusses the importance of quality management for companies. It notes that quality affects productivity, profitability, and public perception. It also lists components of quality management like productivity, profits, costs, and personnel traits like honesty and skills. Finally, it provides examples of construction safety areas that quality impacts like scaffolding, fall protection, and electrical work.
The document is a brochure for Turnbull Management, a company that specializes in change management and process improvement to deliver significant profit improvements for organizations. They claim to deliver tangible changes rather than just advising on potential improvements. They use Lean and Six Sigma methodologies tailored to different industries like manufacturing, services, security, public sector, and small businesses. Their goal is to analyze processes, remove inefficiencies, and ensure improvements are sustained to boost the bottom line through lower costs and improved quality, customer satisfaction, and risk reduction.
This presentation covers quality improvement and cost reduction. It defines quality improvement as maintaining excellence through quality policy, planning, assurance, and control. Quality is defined as meeting customer needs and expectations, value is what customers are willing to pay for, and waste is what they are not. The presentation outlines 7 steps for quality improvement and 5 common myths. It also defines cost reduction as reducing costs to increase profits, and lists techniques like target costing, activity-based costing, just-in-time, and value engineering. The conclusion is that properly implementing quality improvement and cost reduction leads to better quality, customer satisfaction, and company returns.
This document outlines 5 stages of reliability for products and organizations:
1. Uncertainty - Reliability processes are informal or nonexistent with a focus on functionality over reliability.
2. Awakening - Basic reliability processes and requirements are established but still developing.
3. Enlightenment - Formal reliability processes, requirements, analysis and testing are established but still improving.
4. Wisdom - Reliability predictions are data-driven and processes are tailored, monitored and continuously improved.
5. Certainty - Reliability is strategically managed through prevention and ongoing innovation resulting in high reliability.
The document discusses the different types of quality costs in quality costing: prevention costs, appraisal costs, internal failure costs, and external failure costs. Prevention costs refer to activities that aim to prevent defects, and are generally the cheapest option. Appraisal costs evaluate products at stages to determine acceptability. Failure costs occur due to deficiencies, with internal failures before delivery and external failures after delivery to customers. Measuring quality costs can lead to benefits like higher productivity and customer satisfaction by focusing on prevention to reduce rework and inspection costs.
The document discusses the different types of quality costs in quality costing: prevention costs, appraisal costs, internal failure costs, and external failure costs. Prevention costs refer to activities that aim to prevent defects, and are considered the most effective way to reduce overall quality costs. While appraisal and failure costs cannot be eliminated entirely, focusing on prevention through quality planning and assurance can significantly lower costs associated with inspection, rework, and issues that arise after delivery to customers. Measuring quality costs can help drive improvements in productivity, efficiency, and customer satisfaction.
This document describes a company that provides independent quality assurance and software testing services. They have a full-fledged testing competency center with experienced testers, proven methodologies and tools. Their approach focuses on business value, test coverage, flexibility, reduced time-to-market, guaranteed return on investment from test automation, and reduced risks and costs. They offer various testing and quality assurance capabilities and services.
PIC provides quality engineering services to help manufacturing companies manage their quality management systems and standards. They have a network of experienced quality engineers and technicians who can investigate and resolve issues, implement new quality systems, and help clients achieve long-term manufacturing performance goals. By hiring a quality engineer from PIC, companies can focus on their core business while ensuring their quality standards are properly maintained and improved over time.
Kelly Services provides business process outsourcing solutions for supply chain, warehousing, and manufacturing operations. Their solutions include full operational management and staffing to improve productivity and reduce costs. They use a consultative approach to understand a client's needs and customize a solution using their "arrive" process which assesses the current environment, refines the solution, validates the design, and executes the client-specific solution. Kelly Services aims to deliver predictable work outcomes for clients through their Business Process Operating Methodology.
This Presentation is about Quality Management. It briefs about quality gurus, quality principles, quality methods and how these methods and principles can be useful in organization.In The Business World, Six Sigma is important because it scores much higher over other quality improvement techniques such as TQM. Six Sigma concepts and methodologies stress the use of statistical tools and techniques for improving quality and reducing defects. This Document briefs about Six Sigma. Six Sigma Roadmap, Quality Improvement, Continuous improvement philosophy, Tools used for continuous improvement.
Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :
help.mbaassignments@gmail.com
or
call us at : 08263069601
Ashutosh Pathak is a procurement lead with over 7 years of experience in supply chain management. He has a track record of significantly reducing costs and improving processes. He is looking for a new managerial position to further his career. He has strong experience in areas like new product development, cost control, global sourcing, and vendor management. He leads negotiations and manages supplier selection processes. He also supports marketing and provides updates to top management.
This document discusses job evaluation and employee remuneration. It defines job evaluation as comparing jobs within a company to determine fair wages. It lists the objectives of job evaluation as securing accurate job descriptions and determining relative job values. It also discusses methods of job evaluation and employee remuneration, including time rate, piece rate, and factors that influence compensation. Wages are defined, and concepts like minimum wage and fair wage are introduced.
Predictable quality through independent testingMindtree Ltd.
Mindtree helped a major air transport communication company optimize quality across its business applications by developing testing guidelines, processes to track testing progress and coverage, and metrics to measure testing impact and ROI. Mindtree performed an in-depth analysis to align quality objectives with test measurement and governance. Using Test Metrics Analysis and Decisions and Test Quality Index frameworks, Mindtree established appropriate metrics and key performance indicators to measure and drive decisions. This solution redefined benchmarks, improved profitability and ensured customer satisfaction.
Bba501 production and operations managementsmumbahelp
Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :
“ help.mbaassignments@gmail.com ”
or
Call us at : 08263069601
Ankita Vajpayee has over 8 years of experience in quality management, process improvement, and operations excellence. She is currently the Quality Manager at Sutherland Healthcare Solutions, where she is responsible for establishing quality procedures and ensuring audit coverage. Prior to this role, she held positions like Senior Associate Manager and Quality Associate Manager, where she drove continuous improvement initiatives through Lean Six Sigma. She has a diploma in Business Management and is a Lean Six Sigma Black Belt and Yellow Belt trainer.
Quality control processes are important for any business to ensure consistency and meet standards. To establish quality control, a business must:
1) Set measurable quality standards for each department;
2) Create step-by-step operational processes to deliver quality, such as completing invoices within 24 hours; and
3) Regularly review results and feedback to identify areas for improvement to continuously enhance quality over time.
Arpan Das is seeking opportunities in quality engineering for quality promotion and new product development. He has over 2 years of experience in quality improvement and new product development at Motherson Sumi Systems Ltd. where he executes new model activities related to design and development. His responsibilities include drawing studies, project planning, sample development, coordination of PPAP documentation, and preparation of work distribution charts. He is proficient in quality tools like APQP, PPAP, Six Sigma, SPC, FMEA and has a technical education with a B.Tech in Mechanical Engineering.
TOTAL QUALITY MANAGEMENT PRESENTATION BY RAVI SAXENARAVI SAXENA
The document discusses total quality management. It explains that TQM aims to ensure long-term customer satisfaction and loyalty through continuous efforts by management and employees. Planning, doing, checking, and acting are the key phases of TQM. Planning involves identifying problems, researching causes, and finding solutions. Doing develops and implements strategies to address issues. Checking analyzes before and after data to measure results. Acting documents outcomes and prepares for future problems. TQM tools like cause-and-effect diagrams help organizations design high-quality products that meet customer needs. This leads to increased revenues, productivity, and reduced waste.
This document discusses the key concepts and beliefs of Total Quality Management (TQM). It states that TQM is based on the premise that quality is the responsibility of everyone involved in an organization and that continuous improvement is needed. It also notes that customer satisfaction is the measure of quality and lists some of the benefits of TQM such as improved product quality, production flow, and market acceptance.
This resume is for Ananyoth Kamprasong, a 35-year-old married Thai male seeking a job with an expected salary of 60,000 THB. He has over 15 years of experience in supplier quality and development roles. Most recently, he worked for 7 years as the Senior Buyer for Johnson Controls, where he was responsible for sourcing new business, cost improvement activities, and developing suppliers. Prior to that, he spent over 7 years as the Senior Supplier Development Engineer at Johnson Controls, where he led new supplier assessments, developed supplier scorecards, and ensured suppliers met quality requirements. He has a Bachelor's degree in Electrical Engineering.
The document discusses the importance of quality management for companies. It notes that quality affects productivity, profitability, and public perception. It also lists components of quality management like productivity, profits, costs, and personnel traits like honesty and skills. Finally, it provides examples of construction safety areas that quality impacts like scaffolding, fall protection, and electrical work.
The document is a brochure for Turnbull Management, a company that specializes in change management and process improvement to deliver significant profit improvements for organizations. They claim to deliver tangible changes rather than just advising on potential improvements. They use Lean and Six Sigma methodologies tailored to different industries like manufacturing, services, security, public sector, and small businesses. Their goal is to analyze processes, remove inefficiencies, and ensure improvements are sustained to boost the bottom line through lower costs and improved quality, customer satisfaction, and risk reduction.
Principles of effective software quality managementNeeraj Tripathi
The document discusses principles of effective software quality management. It lays out the CERT framework which includes 4 themes: customer experience, enabling environment, repeatable and reusable processes, and time to market. The framework is designed to guide organizations to the most effective quality processes and improve customer satisfaction. Key aspects discussed include actively involving customers, establishing a shared vision, encouraging innovation, and focusing on metrics to measure progress.
Encouraging Business Excellence through Continuous ImprovementGroup50 Consulting
Customers, stockholders, and employees are just a few of the parties that will benefit when a company implements a continuous improvement program. On the other hand, a company should not implement continuous improvement just once and then stop.
This document provides an overview of Total Quality Management (TQM) concepts including definitions of quality, inspection, quality control, quality assurance, and quality management. It discusses quality gurus like Deming, Juran, Crosby, and Taguchi and some of their key philosophies and tools. Specifically, it covers Deming's PDCA cycle and 14 points, Juran's quality trilogy, Crosby's 14 points and concept of "quality is free", and Taguchi's concept of customer tolerance limits and quality loss function which quantifies costs of poor quality over the lifetime of a product.
Project Quality Management Plan Checklist PowerPoint Presentation SlidesSlideTeam
When you are looking for a project quality management plan checklist Powerpoint presentation then don't settle for the second best. Leave it up to the graphic designers of SlideTeam. We have crafted a complete pre designed slide presentation to portray various concepts of project quality management. Using this quality management plan PPT example you can not only share insights about timeline of project management, but can also cast spotlight on the quality control checklist. Going further, Powerpoint presentation slides used in this PowerPoint deck helps to depict critical analysis of current status as well as also talks about future plans. Apart from this, with help of this PPT sample file you can also define the set of activities planned initially to accomplish quality in the project being executed. To make it more simple we have included creative slide templates like evolution of quality management, 8 principles of quality management, benefits of customer focus, process approach, continual improvement and many more like these. So, what are you waiting for? Just click to download our readymade project quality plan PPT model.Jockey for advantage with our Project Quality Management Plan Checklist Powerpoint Presentation Slides. Implement your ideas before anyone else.
Software Project Success Through Value AssuranceValueware
Valueware Technologies provides project efficiency improvement and technology services including project reviews, deployment support, and mentoring. With over 50 years of combined experience, they help clients increase project success rates, improve developer efficiency, and ensure budget compliance. Their services involve assessing projects for challenges early and providing recommendations based on proven industry best practices to supplement internal teams.
Everything You Need to Know About Kaizen Certification.pdfOFFICE
Kaizen Certification is a formal recognition of an individual's or organization's expertise in implementing and sustaining Kaizen principles. It serves as a testament to their commitment to a culture of continuous improvement. Achieving Kaizen Certification involves training, practical experience, and passing an examination that assesses knowledge and competence in Kaizen methodologies.
One of the biggest reasons for failure in software testing, is the lack of attention to business goals / objectives. Defining clear business goals is essential to succeed. Aligning your organization to the said goals, makes it easier to chart out the quality dimensions required to achieve them.
Business process reengineering (BPR) involves fundamentally rethinking and radically redesigning business processes to achieve dramatic improvements in critical performance measures such as cost, quality, service and speed. It aims to help companies fundamentally restructure their organizations by focusing on the work and redesigning the work in order to better support the organizational mission and take advantage of technological changes. BPR seeks to achieve breakthrough improvements rather than incremental changes. Common causes of BPR include changes in customer demands, competition and technology. While BPR can dramatically improve performance, it also carries risks if not implemented properly.
The basic purpose of Improving Quality is to change the way we do things.
Emphasis is on prevention, not inspection
My message is that quality does not happen by accident – it must be planned in
Agile Technologies is a consulting firm focused on improving insurance clients' businesses through deep industry experience, flexible engagement teams, and technology expertise. The firm is committed to helping clients stay ahead of industry changes and create new efficiencies and capabilities. Agile takes an outcome-focused approach to projects using hands-on executive leadership and blended teams to maximize client results.
The document discusses business process reengineering (BPR), which is defined as the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical performance measures such as cost, quality, service, and speed. It outlines the key steps in BPR, which include selecting a process and team, understanding the current process, developing and communicating a vision for an improved process, identifying an action plan, and executing the plan. The goals of BPR are to make organizations more efficient, effective, and able to adapt to changing customer needs and markets.
This document summarizes ClaimsOptions' approach to quality management and improvement for insurance claims organizations. It discusses how traditional quality assessment approaches produce limited results and how ClaimsOptions focuses on addressing root causes through a full cycle quality management program utilizing their ClaimsObserver software and consulting services. The goal is to help organizations identify why they have ongoing quality issues and implement lasting solutions to improve claims outcomes.
The document discusses quality processes and procedures, noting that they are important for ensuring products and services meet customer expectations. It describes quality assurance, quality control, and quality improvement processes. Finally, it provides examples of specific quality assurance policies, procedures, and tools used by companies.
This document outlines the key elements of a quality management system, including a quality policy, quality objectives, quality manual, organizational structure, data management, purchasing processes, customer satisfaction, continuous improvement, quality instruments, and document control. The quality policy is a statement by top management regarding product quality expectations. Quality objectives define measurable goals for achieving the quality policy. The quality manual details how the quality management system operates. The organizational structure links quality responsibility to executive levels. Data management develops architectures and procedures for information lifecycles. Purchasing and other processes are also covered.
The document compares the traditional "work-down" approach to software engineering with the value-up paradigm. The work-down approach focuses on completing planned tasks, while the value-up approach prioritizes consistent delivery of customer value. Key aspects of the value-up approach include focusing on continuous flow of value, engaging customers through frequent interactions, and embracing uncertainty through iterative development and adaptation. Planning and design are ongoing rather than fixed at the start, and success is measured by value delivered rather than tasks completed.
The document provides an overview of Total Quality Management (TQM) principles and processes for continuous improvement. It discusses Deming's 14 points for TQM and 7 deadly diseases. Steps for implementing TQM include obtaining management commitment, educating staff, focusing on customers, establishing improvement teams, and using tools like control charts. Benefits include reduced costs from fewer defects as well as improved customer satisfaction and employee engagement.
This document summarizes the qualifications and experience of Augustus Daniel Ray as a senior QA leader with over 16 years of experience in project delivery, transformation, customer engagement, strategic planning, and program/project management. He has a track record of leading large testing teams and accounts, and transforming organizations by implementing industry best practices. His career highlights include managing a $16M account as well as leading a team of 300 members.
Similar to Improved product quality assurance and testing (20)
Unlocking Productivity: Leveraging the Potential of Copilot in Microsoft 365, a presentation by Christoforos Vlachos, Senior Solutions Manager – Modern Workplace, Uni Systems
For the full video of this presentation, please visit: https://www.edge-ai-vision.com/2024/06/building-and-scaling-ai-applications-with-the-nx-ai-manager-a-presentation-from-network-optix/
Robin van Emden, Senior Director of Data Science at Network Optix, presents the “Building and Scaling AI Applications with the Nx AI Manager,” tutorial at the May 2024 Embedded Vision Summit.
In this presentation, van Emden covers the basics of scaling edge AI solutions using the Nx tool kit. He emphasizes the process of developing AI models and deploying them globally. He also showcases the conversion of AI models and the creation of effective edge AI pipelines, with a focus on pre-processing, model conversion, selecting the appropriate inference engine for the target hardware and post-processing.
van Emden shows how Nx can simplify the developer’s life and facilitate a rapid transition from concept to production-ready applications.He provides valuable insights into developing scalable and efficient edge AI solutions, with a strong focus on practical implementation.
Essentials of Automations: The Art of Triggers and Actions in FMESafe Software
In this second installment of our Essentials of Automations webinar series, we’ll explore the landscape of triggers and actions, guiding you through the nuances of authoring and adapting workspaces for seamless automations. Gain an understanding of the full spectrum of triggers and actions available in FME, empowering you to enhance your workspaces for efficient automation.
We’ll kick things off by showcasing the most commonly used event-based triggers, introducing you to various automation workflows like manual triggers, schedules, directory watchers, and more. Plus, see how these elements play out in real scenarios.
Whether you’re tweaking your current setup or building from the ground up, this session will arm you with the tools and insights needed to transform your FME usage into a powerhouse of productivity. Join us to discover effective strategies that simplify complex processes, enhancing your productivity and transforming your data management practices with FME. Let’s turn complexity into clarity and make your workspaces work wonders!
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdfPaige Cruz
Monitoring and observability aren’t traditionally found in software curriculums and many of us cobble this knowledge together from whatever vendor or ecosystem we were first introduced to and whatever is a part of your current company’s observability stack.
While the dev and ops silo continues to crumble….many organizations still relegate monitoring & observability as the purview of ops, infra and SRE teams. This is a mistake - achieving a highly observable system requires collaboration up and down the stack.
I, a former op, would like to extend an invitation to all application developers to join the observability party will share these foundational concepts to build on:
Threats to mobile devices are more prevalent and increasing in scope and complexity. Users of mobile devices desire to take full advantage of the features
available on those devices, but many of the features provide convenience and capability but sacrifice security. This best practices guide outlines steps the users can take to better protect personal devices and information.
Maruthi Prithivirajan, Head of ASEAN & IN Solution Architecture, Neo4j
Get an inside look at the latest Neo4j innovations that enable relationship-driven intelligence at scale. Learn more about the newest cloud integrations and product enhancements that make Neo4j an essential choice for developers building apps with interconnected data and generative AI.
In his public lecture, Christian Timmerer provides insights into the fascinating history of video streaming, starting from its humble beginnings before YouTube to the groundbreaking technologies that now dominate platforms like Netflix and ORF ON. Timmerer also presents provocative contributions of his own that have significantly influenced the industry. He concludes by looking at future challenges and invites the audience to join in a discussion.
How to Get CNIC Information System with Paksim Ga.pptxdanishmna97
Pakdata Cf is a groundbreaking system designed to streamline and facilitate access to CNIC information. This innovative platform leverages advanced technology to provide users with efficient and secure access to their CNIC details.
UiPath Test Automation using UiPath Test Suite series, part 6DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 6. In this session, we will cover Test Automation with generative AI and Open AI.
UiPath Test Automation with generative AI and Open AI webinar offers an in-depth exploration of leveraging cutting-edge technologies for test automation within the UiPath platform. Attendees will delve into the integration of generative AI, a test automation solution, with Open AI advanced natural language processing capabilities.
Throughout the session, participants will discover how this synergy empowers testers to automate repetitive tasks, enhance testing accuracy, and expedite the software testing life cycle. Topics covered include the seamless integration process, practical use cases, and the benefits of harnessing AI-driven automation for UiPath testing initiatives. By attending this webinar, testers, and automation professionals can gain valuable insights into harnessing the power of AI to optimize their test automation workflows within the UiPath ecosystem, ultimately driving efficiency and quality in software development processes.
What will you get from this session?
1. Insights into integrating generative AI.
2. Understanding how this integration enhances test automation within the UiPath platform
3. Practical demonstrations
4. Exploration of real-world use cases illustrating the benefits of AI-driven test automation for UiPath
Topics covered:
What is generative AI
Test Automation with generative AI and Open AI.
UiPath integration with generative AI
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Programming Foundation Models with DSPy - Meetup SlidesZilliz
Prompting language models is hard, while programming language models is easy. In this talk, I will discuss the state-of-the-art framework DSPy for programming foundation models with its powerful optimizers and runtime constraint system.
HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAUpanagenda
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-und-domino-lizenzkostenreduzierung-in-der-welt-von-dlau/
DLAU und die Lizenzen nach dem CCB- und CCX-Modell sind für viele in der HCL-Community seit letztem Jahr ein heißes Thema. Als Notes- oder Domino-Kunde haben Sie vielleicht mit unerwartet hohen Benutzerzahlen und Lizenzgebühren zu kämpfen. Sie fragen sich vielleicht, wie diese neue Art der Lizenzierung funktioniert und welchen Nutzen sie Ihnen bringt. Vor allem wollen Sie sicherlich Ihr Budget einhalten und Kosten sparen, wo immer möglich. Das verstehen wir und wir möchten Ihnen dabei helfen!
Wir erklären Ihnen, wie Sie häufige Konfigurationsprobleme lösen können, die dazu führen können, dass mehr Benutzer gezählt werden als nötig, und wie Sie überflüssige oder ungenutzte Konten identifizieren und entfernen können, um Geld zu sparen. Es gibt auch einige Ansätze, die zu unnötigen Ausgaben führen können, z. B. wenn ein Personendokument anstelle eines Mail-Ins für geteilte Mailboxen verwendet wird. Wir zeigen Ihnen solche Fälle und deren Lösungen. Und natürlich erklären wir Ihnen das neue Lizenzmodell.
Nehmen Sie an diesem Webinar teil, bei dem HCL-Ambassador Marc Thomas und Gastredner Franz Walder Ihnen diese neue Welt näherbringen. Es vermittelt Ihnen die Tools und das Know-how, um den Überblick zu bewahren. Sie werden in der Lage sein, Ihre Kosten durch eine optimierte Domino-Konfiguration zu reduzieren und auch in Zukunft gering zu halten.
Diese Themen werden behandelt
- Reduzierung der Lizenzkosten durch Auffinden und Beheben von Fehlkonfigurationen und überflüssigen Konten
- Wie funktionieren CCB- und CCX-Lizenzen wirklich?
- Verstehen des DLAU-Tools und wie man es am besten nutzt
- Tipps für häufige Problembereiche, wie z. B. Team-Postfächer, Funktions-/Testbenutzer usw.
- Praxisbeispiele und Best Practices zum sofortigen Umsetzen
Building Production Ready Search Pipelines with Spark and MilvusZilliz
Spark is the widely used ETL tool for processing, indexing and ingesting data to serving stack for search. Milvus is the production-ready open-source vector database. In this talk we will show how to use Spark to process unstructured data to extract vector representations, and push the vectors to Milvus vector database for search serving.
Removing Uninteresting Bytes in Software FuzzingAftab Hussain
Imagine a world where software fuzzing, the process of mutating bytes in test seeds to uncover hidden and erroneous program behaviors, becomes faster and more effective. A lot depends on the initial seeds, which can significantly dictate the trajectory of a fuzzing campaign, particularly in terms of how long it takes to uncover interesting behaviour in your code. We introduce DIAR, a technique designed to speedup fuzzing campaigns by pinpointing and eliminating those uninteresting bytes in the seeds. Picture this: instead of wasting valuable resources on meaningless mutations in large, bloated seeds, DIAR removes the unnecessary bytes, streamlining the entire process.
In this work, we equipped AFL, a popular fuzzer, with DIAR and examined two critical Linux libraries -- Libxml's xmllint, a tool for parsing xml documents, and Binutil's readelf, an essential debugging and security analysis command-line tool used to display detailed information about ELF (Executable and Linkable Format). Our preliminary results show that AFL+DIAR does not only discover new paths more quickly but also achieves higher coverage overall. This work thus showcases how starting with lean and optimized seeds can lead to faster, more comprehensive fuzzing campaigns -- and DIAR helps you find such seeds.
- These are slides of the talk given at IEEE International Conference on Software Testing Verification and Validation Workshop, ICSTW 2022.
2. Introduction We all understand the benefits of a good quality product. This short presentation introduces our approach to assuring that your testing is improved in the right way. Interactive Breeze takes a business focused approach not a test focused approach to improvement. With over ten years of testing and consultancy experience we understand testing and the business surrounding testing. This presentation is aimed at companies which bear a responsibility for software quality in complex consumer devices such as set top boxes and mobile phones,
3. Challenges of testing Consistently good testing requires an established and effective test process. It does not come cheaply. Responsibility for testing often means a long-term financial commitment. Testing must be seen to deliver a return on investment. Test processes are generally inadequate because they have evolved on an ad hoc basis, often in response to short-term demands. When the test process is not fit for purpose, testing becomes overly reliant on individuals and heroics. This is a familiar picture. We can help.
4. First steps to improvement Testing is improved by improving the test process. Improvement initiatives often fail. Why? They are led by test teams. Test teams implement change but they should not solely drive change. Improvement must be business driven to deliver business benefits. But what does improvement mean?
8. Improved scalability to meet productivity demands.Improvement must be driven by business strategy and sound economics. Expectations must be realistic and achievable.
15. Our test improvement methods How can changes be introduced to steer the test process in the right direction? What types of changes should be made? We don’t simply invent changes based on ‘blue sky thinking’. Interactive Breeze employs its substantial knowledge base of methods, tools and techniques to improve testing. Our techniques work because we tailor them to meet our clients’ needs.
16. How to get in touch We provide specialist improvement consultancy to a wide range of clients in the digital TV, set top box, embedded software products, and IT sectors. We can also provide training so that clients can take charge of improving quality assurance and testing. How to contact us: Email: enquiry@interactivebreeze.com Tel: +44 (0) 203 287 6197 Fax: +44 (0) 207 900 6035 Web: www.interactivebreeze.com