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1. Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :
help.mbaassignments@gmail.com
or
call us at : 08263069601
DRIVE
SPRING 2016
PROGRAM
MBADS (SEM 4/SEM 6)
MBAFLEX/ MBA (SEM 4)
PGDPMN (SEM 2)
SUBJECT CODE & NAME - PM 0017 –PROJECT QUALITY MANAGEMENT
BK ID - B2013
CREDIT AND MARKS - 4 CREDITS AND 60 MARKS
Q1 What is Total Quality Management? Explain various terms used in quality management.
Discuss the benefits of traditional method and contemporary method of quality assurance.
1. Meaning of Total Quality Management (TQM)
2. various terms used in quality management
3. Benefits of traditional method and contemporary method of quality assurance.
Answer:
Total Quality Management (TQM): This quality assurance theory emphasises on product
quality. The definition of TQM is “it is a management approach to long-term success by
satisfying customers”. According to this concept, all the members of an organisation
contribute towards the
Q2. Explain the major project management standards and frameworks. 10

2. Answer: Project Management Frameworks and Standards: This section covers some well-known
project management standards and frameworks that primarily deal with project management
processes. The major project management standards and frameworks are:
ISO 10006: ISO 10006 is a standard published by the ISO for providing guidance on quality
management in projects. It is not meant to serve as a ‘project management standard’, and deals only
with th
Q3. What are the benefits of quality metrics? Explain the 3 categories of quality metrics. 10
Answer: Quality Metrics: The selection and adoption of standards and best practices do not
automatically translate into quality products. These standards provide a basis for a project’s
performance,
Q4. Discuss the major barriers to project quality improvement. 10
Answer: Barriers in Improving Project Quality: The most obvious barrier in improving project
quality is resistance to change. Employees prefer the status-quo because they are comfortable with the
existing methodologies and ways of doing business. Any change threatens them. Those who are
enjoying powerful positions in an organisation might fear losing their privileges because of the
change. Then, there are those employees who fear that they would become obsolete after the change.
General
Q5. What is SIPOC (Suppliers, Inputs, Process, Outputs, and Customers)? Which 3 factors
should you focus on developing SIPOC? Explain. 10
Answer: SIPOC: The Suppliers, Inputs, Process, Outputs, and Customers (SIPOC) process provides
a template to define a process in order to map, measure, and/or improve it. It is represented in a five
column tabular format. In
Q6. Explain Statistical Process Control (SPC) along with SPC theory and tools?
Answer:
Statistical Process Control (SPC) is an important statistical quality control tool. Its concept originated
from the manufacturing industry, but is now applicable for analysing, controlling, and improving any
kind of
Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :
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