Implementing internal social media: A Yammer case study
•
1 like•382 views
A case study of the Melbourne Water Yammer network presented at the Ark: Dynamic Intranets Conference in September 2011. Covering the 'viral' journey of Yammer as a freemium enterprise social network becoming an 'official' business tool.
Report
Share
Report
Share
Recommended
ASNE/APME: News Audience Trends 2014
What’s New/What’s Next? Trends Every Editor Should Know About
Tom Rosenstiel, executive director, American Press Institute, and Amy Webb, CEO, Webbmedia Group, will highlight the latest trends involving news audiences and emerging technology, followed by a discussion on what these trends could mean for news organizations and journalists. Also featuring:
• Rob King, senior vice president, SportsCenter and News, ESPN
• Mike Klingensmith, publisher and CEO, Star Tribune, Minneapolis
• Joyce Terhaar, executive editor, The Sacramento Bee
• Moderator: Mike Oreskes, senior managing editor, The Associated Press
Crystal Ballroom, Green Level
Rebecca jackson
Melbourne Water implemented the internal social media platform Yammer to improve communication and information sharing among its 850 employees across multiple sites. Yammer usage grew slowly at first but took off in March 2011. Key aspects of the implementation included encouraging viral adoption initially while also taking a more formal approach over time through competitions, tips, and guidelines. Success is measured through membership growth, active conversations, and senior leadership participation. Moving forward, Melbourne Water aims to nurture the Yammer community, build a business case to upgrade to the paid version, and integrate social media into its broader communications strategy.
Visit England Social Wizard
The document discusses a Social Wizard tool to help tourism businesses improve their online presence and engagement. It works by guiding businesses through setting up social media profiles and uploading quality pictures, videos, and information tagged with "enjoyEngland". The benefits are increasing reach, engagement, search rankings, and providing a rich set of user-generated content for potential visitors to the enjoyengland.com website.
Social Media Marketing Tools and Strategies for Master Gardener coordinators
Social media provides a unique platform for Extension professionals to share information about programs, including the Florida Master Gardener Program.
Presented at the 2010 continuing education meeting for Master Gardener coordinators.
100107 Third Sectorand Social Media
This document provides an introduction to social media and its uses for organizations. It defines social media as interactive online platforms that allow for communication, sharing of content, and the building of online communities. The document outlines why organizations should use social media, including for fundraising, communications, and collaboration. It recommends that organizations start by listening on social media platforms, look and learn from others' use of social media, and then review and improve their own social media strategy over time with small, focused steps.
110219 Introduction to social media for Oxford Voluntary Action
This is the presentation to accompany a workshop for staff and volunteers from local charities organised by Oxford Voluntary Action and delivered by Mark Walker of SCIP on 3 March 2011
Wattpad cutc feb_4_2012
Allen Lau introduces himself as a serial entrepreneur and current CEO and co-founder of Wattpad. He summarizes his experience founding three previous startups. He describes Wattpad as the largest online community for readers and writers, and provides key metrics about its growth and usage. Lau encourages entrepreneurs to think big, make the world better, start young, and that failure is okay in entrepreneurship. He emphasizes the value of starting your own company or working for a startup early in one's career.
Social media 101
This is the modified version of a presentation I gave to a nonprofit group. I focus on the use of Twitter as that is the fastest growing SM platform in Atlantic Canada and my audience had little prior knowledge of it. I've also used screen shots as we had no internet access.
Recommended
ASNE/APME: News Audience Trends 2014
What’s New/What’s Next? Trends Every Editor Should Know About
Tom Rosenstiel, executive director, American Press Institute, and Amy Webb, CEO, Webbmedia Group, will highlight the latest trends involving news audiences and emerging technology, followed by a discussion on what these trends could mean for news organizations and journalists. Also featuring:
• Rob King, senior vice president, SportsCenter and News, ESPN
• Mike Klingensmith, publisher and CEO, Star Tribune, Minneapolis
• Joyce Terhaar, executive editor, The Sacramento Bee
• Moderator: Mike Oreskes, senior managing editor, The Associated Press
Crystal Ballroom, Green Level
Rebecca jackson
Melbourne Water implemented the internal social media platform Yammer to improve communication and information sharing among its 850 employees across multiple sites. Yammer usage grew slowly at first but took off in March 2011. Key aspects of the implementation included encouraging viral adoption initially while also taking a more formal approach over time through competitions, tips, and guidelines. Success is measured through membership growth, active conversations, and senior leadership participation. Moving forward, Melbourne Water aims to nurture the Yammer community, build a business case to upgrade to the paid version, and integrate social media into its broader communications strategy.
Visit England Social Wizard
The document discusses a Social Wizard tool to help tourism businesses improve their online presence and engagement. It works by guiding businesses through setting up social media profiles and uploading quality pictures, videos, and information tagged with "enjoyEngland". The benefits are increasing reach, engagement, search rankings, and providing a rich set of user-generated content for potential visitors to the enjoyengland.com website.
Social Media Marketing Tools and Strategies for Master Gardener coordinators
Social media provides a unique platform for Extension professionals to share information about programs, including the Florida Master Gardener Program.
Presented at the 2010 continuing education meeting for Master Gardener coordinators.
100107 Third Sectorand Social Media
This document provides an introduction to social media and its uses for organizations. It defines social media as interactive online platforms that allow for communication, sharing of content, and the building of online communities. The document outlines why organizations should use social media, including for fundraising, communications, and collaboration. It recommends that organizations start by listening on social media platforms, look and learn from others' use of social media, and then review and improve their own social media strategy over time with small, focused steps.
110219 Introduction to social media for Oxford Voluntary Action
This is the presentation to accompany a workshop for staff and volunteers from local charities organised by Oxford Voluntary Action and delivered by Mark Walker of SCIP on 3 March 2011
Wattpad cutc feb_4_2012
Allen Lau introduces himself as a serial entrepreneur and current CEO and co-founder of Wattpad. He summarizes his experience founding three previous startups. He describes Wattpad as the largest online community for readers and writers, and provides key metrics about its growth and usage. Lau encourages entrepreneurs to think big, make the world better, start young, and that failure is okay in entrepreneurship. He emphasizes the value of starting your own company or working for a startup early in one's career.
Social media 101
This is the modified version of a presentation I gave to a nonprofit group. I focus on the use of Twitter as that is the fastest growing SM platform in Atlantic Canada and my audience had little prior knowledge of it. I've also used screen shots as we had no internet access.
Driving Yammer Adoption
From SPBiz 24 virtual conference.
This session is suited to anyone involved in introducing Yammer or other social business approaches into their organisation. It will complement your technical understanding with insights into the 'soft' issues around motivation, communication and governance. Participants will learn practical techniques for improving Yammer adoption. They will see examples of how other companies have approached it and get tips on how to address common problems such as leadership buy-in, employee privacy concerns and where Yammer fits alongside SharePoint and the rest of O365.
Session Objectives
How to drive Yammer adoption
How to gain leadership buy-in
When not to use Yammer
How to deal with employee concerns
Good practice in other companies
10,000 miles to yammer
- Aristocrat Technologies is a 60-year-old poker machine manufacturer with 2,200 employees globally that operated with functional silos between regions and business units.
- An IT account manager trialed Yammer to help break down silos and gain a more holistic view of the organization. Yammer quickly grew virally to 250 users in just a few days.
- To gain approval for a global rollout, the account manager pitched Yammer as a way to strengthen community, allow senior leaders to engage employees, and share knowledge across the organization. By framing Yammer positively and gaining executive support, it was approved for global use.
- Since launching globally in February 2011, over 1,200 of Aristocrat
Office 365 Customers: Drive Business Value with Yammer
Microsoft has gone social in a big way with Yammer - but are you ready for it? A successful social solution must give end users the foundational tools needed to effectively collaborate with coworkers, clients and partners while maintaining control of access, security and content. Each business has a different sweet spot when it comes to creating an engaging social environment that drives collaboration and meaningful dialogue. An enterprise social network's success is dependent on unearthing your employees' key motivational drivers, aligning the solution to your company's culture, your vision for leveraging cloud-based solutions, and tailoring a strategy to fit.
In this slideshare, we take a look at what planning for Yammer success really entails, and the importance of a social maturity assessment, community use case planning and a communication plan. We also discuss the value of a Yammer pilot.
Liberty842: Social Celebrities
Liberty842 is a social media practice that manages online communities for celebrities and brands. They advise clients on opportunities and risks of social media, guide them in setting up and using platforms, and help create and publish engaging content. Liberty842 helps clients like Gok Wan and Alan Carr build audiences on social media over time by starting small and gradually expanding their online presence and interactivity. They emphasize the importance of authenticity, accountability, and integrity in developing direct relationships with fans through social media.
Agnes Molnar - 10 Steps to be Successful with Enterprise Search
Search is no longer simply about "Search". While Information Overload is the reality of our lives, and everyone talks about Big Data and Internet of Things (IoT), findability gets more and more critical. The "old school" Search Center experience is outdated - we need something better, something more, something that is more efficient, more user friendly and more helpful. Recognizing these challenges is the first step of a long journey. In this session, I'm introducing proven steps toward being successful with Search, as well as common mistakes which you can avoid if you're well prepared.
What Yammer is still relevant
Yammer is still relevant as a communication tool within organizations because it allows conversations and knowledge to be searchable, connects people throughout the organization, and reflects how people now expect to work in a social manner. While tools like Teams and SharePoint provide similar features, Yammer remains useful as it has no infrastructure impact and shows the possibilities of cloud-based collaboration. Adoption is key, and integration with Office 365 will continue to grow Yammer's value within organizations.
Social Media & Online Communications
This document discusses online communications and social media. It begins by looking at rational and experiential aims for using social media. It then outlines what will be covered, including looking at social media options, setting up profiles, opportunities, pitfalls to avoid, and developing an online presence. Definitions of social media are provided. Features and uses of Facebook, Twitter, YouTube, and blogging are explained. The document concludes with tips on security and privacy and a glossary of social media terms. It also includes an example of how a creative arts organization called CAPAF uses social media.
Online Organizing Overview
This document provides guidance on online organizing tactics. It discusses who engages online and why, and how the internet can be used to scale actions, connect widely, articulate a vision, and empower local engagement. It recommends integrating online organizing across departments like fundraising, communications, and field work. Tools include websites, email, fundraising, blogs, social media, video, and metrics. Internal organization, tool use, and examples are outlined to complement offline organizing.
Introduction to e-participation
This document provides an introduction to e-participation and using social media and digital tools to engage citizens. It discusses how digital technology has led to social and cultural changes, and the benefits and challenges of e-participation. Key points covered include defining e-participation, the digital divide in Wales, attitudes of online and offline users, examples of social media tools for engagement, planning engagement activities, getting people to interact online, measuring success, and following national principles for public engagement.
Social networking in drupal
Isaac Sukin
About
Art
Blog
Websites
Writing
Home
ADUG slides
Filed Under: Atlanta, Drupal, Modules, Social NetworkingJul.14, 2010
Yesterday night I gave a presentation on Social Networking in Drupal at the Atlanta Drupal Users Group meetup. Grab the slides or watch the video!
The presentation was based on one I gave at DrupalCamp South Carolina/LinuxFest SouthEast.
Also check out the demo site! (Update: the demo site has been taken down.)
Actionable Analytics for Understanding Community Member Behavior
JiveWorld 2010 presentation. I've moved far beyond the analytics shown here, but the concepts and principles remain relevant.
IPT Symposium Social Media Presentation
Presentation to Institute for Professional in Taxation (IPT) Symposium meeting in Austin, TX on social media uses in the workplace.
From the Social Network to the Transportation Network
The document discusses how public transportation organizations are using social media to improve communications. It identifies key learning objectives around defining social media use cases, best practices, and future directions. Examples are provided of how transportation agencies like BART and TransLink use platforms like Twitter, Facebook, YouTube, and blogs for service updates, public information, customer engagement, and advocacy. Best practices discussed include establishing fundamentals, piloting initiatives, prioritizing accuracy and timeliness, and listening to followers.
Using Yammer & SharePoint Intranets to Drive Employee Engagement
The document discusses driving employee engagement through the use of Yammer and enterprise social networks (ESNs). It provides an overview of Yammer and how it can be used to break down communication silos. The keynote then outlines a three step process for user adoption and engagement: get in, get engaged, and get advanced. It emphasizes the importance of planning for cloud infrastructure, running social strategy workshops, focusing on early adopters, and bringing IT and end users together through communities and steering teams.
Blending social media with traditional marketing
This document discusses strategies for using social media in business. It begins by contrasting traditional marketing with social media marketing. It then outlines a process for blending social and traditional marketing, involving listening to conversations, engaging with customers, measuring results, and leading discussions. Key tools for social media are presented, along with best practices and case studies. The overall message is that social media allows two-way communication, community building, and measuring real-time metrics to enhance marketing efforts.
Lyn's knowledge journeyv6
The document provides an overview of Lyn Murnane's career journey in knowledge management. It discusses her roles at various organizations managing their knowledge systems, including as Knowledge Manager at IDP Education managing a global knowledge system used by 700 staff across 27 countries. It also outlines challenges she encountered, such as content governance and ensuring usability, at companies like Telstra and Medibank Private when implementing their KM strategies and systems.
Social MediaPaddling
Playak's publisher Jeroen Houttuin explores paddling pursuits on the net at the 2011 Whitewater Symposium
Leveraging Social Media for Change
This document discusses leveraging social media for change. It begins with defining social media and providing examples of popular social media platforms. It then discusses why organizations should use social media, what the limits are, and techniques for effective social media communication. The document also provides tips on strategizing a social media approach, prioritizing social media within outreach efforts, and includes tips, tricks and tools for social media use.
Accessing reliable information in Myanmar
Open government data in Myanmar
• Myanmar government ministries
information how and where
• Myanmar media information assessment
• Reliable information sources in Myanmar
• Myanmar online culture
• Myanmar language in different formats
issues during second source research
Leeds Met talk on social media monitoring
This document discusses social media monitoring, which involves analyzing conversations on social media to track brand sentiment, identify influencers, and gain insights that can be used to improve products, marketing, and customer service. It outlines the benefits of social media monitoring, including seeing what customers are saying and gaining early warnings of potential crises. Both free and paid tools are mentioned, but the document emphasizes that human analysis is still needed to properly understand sentiment and apply context. Case studies of social media monitoring for brands are also noted.
Inclusive Meetings and Events: Create More Engaging Online Experiences with M...
Virtual experiences start before we click 'join' and continue after we hit the 'leave' button. Use the features available to you in Microsoft 365 plan and deliver experiences that are engaging, accessible, safe and inclusive.
This session is for people who already have a working knowledge of Microsoft Teams but want to take things to the next level. If you are running virtual meetings, events, training, webinars and presentations then you will benefit from this session.
Rebecca will take you through practical tips and Microsoft 365 features to use before, during and after and create a truly inclusive experience.
Presented live and online at Microsoft 365 Virtual Marathon in May 2022.
A Karaoke Caper in Microsoft Loop
The document summarizes a user's experience testing Microsoft Loop. It notes that while Loop works well for gathering ideas in meetings and files can be found via Teams search, the chat moves quickly in Loop which can make following conversations difficult. Additionally, pinned items and tabs are not ideal in Loop's current format and there is no dark mode option for the web view. Meeting chat can display Loops but the Loop view is not retained in channel meeting chat histories.
More Related Content
Similar to Implementing internal social media: A Yammer case study
Driving Yammer Adoption
From SPBiz 24 virtual conference.
This session is suited to anyone involved in introducing Yammer or other social business approaches into their organisation. It will complement your technical understanding with insights into the 'soft' issues around motivation, communication and governance. Participants will learn practical techniques for improving Yammer adoption. They will see examples of how other companies have approached it and get tips on how to address common problems such as leadership buy-in, employee privacy concerns and where Yammer fits alongside SharePoint and the rest of O365.
Session Objectives
How to drive Yammer adoption
How to gain leadership buy-in
When not to use Yammer
How to deal with employee concerns
Good practice in other companies
10,000 miles to yammer
- Aristocrat Technologies is a 60-year-old poker machine manufacturer with 2,200 employees globally that operated with functional silos between regions and business units.
- An IT account manager trialed Yammer to help break down silos and gain a more holistic view of the organization. Yammer quickly grew virally to 250 users in just a few days.
- To gain approval for a global rollout, the account manager pitched Yammer as a way to strengthen community, allow senior leaders to engage employees, and share knowledge across the organization. By framing Yammer positively and gaining executive support, it was approved for global use.
- Since launching globally in February 2011, over 1,200 of Aristocrat
Office 365 Customers: Drive Business Value with Yammer
Microsoft has gone social in a big way with Yammer - but are you ready for it? A successful social solution must give end users the foundational tools needed to effectively collaborate with coworkers, clients and partners while maintaining control of access, security and content. Each business has a different sweet spot when it comes to creating an engaging social environment that drives collaboration and meaningful dialogue. An enterprise social network's success is dependent on unearthing your employees' key motivational drivers, aligning the solution to your company's culture, your vision for leveraging cloud-based solutions, and tailoring a strategy to fit.
In this slideshare, we take a look at what planning for Yammer success really entails, and the importance of a social maturity assessment, community use case planning and a communication plan. We also discuss the value of a Yammer pilot.
Liberty842: Social Celebrities
Liberty842 is a social media practice that manages online communities for celebrities and brands. They advise clients on opportunities and risks of social media, guide them in setting up and using platforms, and help create and publish engaging content. Liberty842 helps clients like Gok Wan and Alan Carr build audiences on social media over time by starting small and gradually expanding their online presence and interactivity. They emphasize the importance of authenticity, accountability, and integrity in developing direct relationships with fans through social media.
Agnes Molnar - 10 Steps to be Successful with Enterprise Search
Search is no longer simply about "Search". While Information Overload is the reality of our lives, and everyone talks about Big Data and Internet of Things (IoT), findability gets more and more critical. The "old school" Search Center experience is outdated - we need something better, something more, something that is more efficient, more user friendly and more helpful. Recognizing these challenges is the first step of a long journey. In this session, I'm introducing proven steps toward being successful with Search, as well as common mistakes which you can avoid if you're well prepared.
What Yammer is still relevant
Yammer is still relevant as a communication tool within organizations because it allows conversations and knowledge to be searchable, connects people throughout the organization, and reflects how people now expect to work in a social manner. While tools like Teams and SharePoint provide similar features, Yammer remains useful as it has no infrastructure impact and shows the possibilities of cloud-based collaboration. Adoption is key, and integration with Office 365 will continue to grow Yammer's value within organizations.
Social Media & Online Communications
This document discusses online communications and social media. It begins by looking at rational and experiential aims for using social media. It then outlines what will be covered, including looking at social media options, setting up profiles, opportunities, pitfalls to avoid, and developing an online presence. Definitions of social media are provided. Features and uses of Facebook, Twitter, YouTube, and blogging are explained. The document concludes with tips on security and privacy and a glossary of social media terms. It also includes an example of how a creative arts organization called CAPAF uses social media.
Online Organizing Overview
This document provides guidance on online organizing tactics. It discusses who engages online and why, and how the internet can be used to scale actions, connect widely, articulate a vision, and empower local engagement. It recommends integrating online organizing across departments like fundraising, communications, and field work. Tools include websites, email, fundraising, blogs, social media, video, and metrics. Internal organization, tool use, and examples are outlined to complement offline organizing.
Introduction to e-participation
This document provides an introduction to e-participation and using social media and digital tools to engage citizens. It discusses how digital technology has led to social and cultural changes, and the benefits and challenges of e-participation. Key points covered include defining e-participation, the digital divide in Wales, attitudes of online and offline users, examples of social media tools for engagement, planning engagement activities, getting people to interact online, measuring success, and following national principles for public engagement.
Social networking in drupal
Isaac Sukin
About
Art
Blog
Websites
Writing
Home
ADUG slides
Filed Under: Atlanta, Drupal, Modules, Social NetworkingJul.14, 2010
Yesterday night I gave a presentation on Social Networking in Drupal at the Atlanta Drupal Users Group meetup. Grab the slides or watch the video!
The presentation was based on one I gave at DrupalCamp South Carolina/LinuxFest SouthEast.
Also check out the demo site! (Update: the demo site has been taken down.)
Actionable Analytics for Understanding Community Member Behavior
JiveWorld 2010 presentation. I've moved far beyond the analytics shown here, but the concepts and principles remain relevant.
IPT Symposium Social Media Presentation
Presentation to Institute for Professional in Taxation (IPT) Symposium meeting in Austin, TX on social media uses in the workplace.
From the Social Network to the Transportation Network
The document discusses how public transportation organizations are using social media to improve communications. It identifies key learning objectives around defining social media use cases, best practices, and future directions. Examples are provided of how transportation agencies like BART and TransLink use platforms like Twitter, Facebook, YouTube, and blogs for service updates, public information, customer engagement, and advocacy. Best practices discussed include establishing fundamentals, piloting initiatives, prioritizing accuracy and timeliness, and listening to followers.
Using Yammer & SharePoint Intranets to Drive Employee Engagement
The document discusses driving employee engagement through the use of Yammer and enterprise social networks (ESNs). It provides an overview of Yammer and how it can be used to break down communication silos. The keynote then outlines a three step process for user adoption and engagement: get in, get engaged, and get advanced. It emphasizes the importance of planning for cloud infrastructure, running social strategy workshops, focusing on early adopters, and bringing IT and end users together through communities and steering teams.
Blending social media with traditional marketing
This document discusses strategies for using social media in business. It begins by contrasting traditional marketing with social media marketing. It then outlines a process for blending social and traditional marketing, involving listening to conversations, engaging with customers, measuring results, and leading discussions. Key tools for social media are presented, along with best practices and case studies. The overall message is that social media allows two-way communication, community building, and measuring real-time metrics to enhance marketing efforts.
Lyn's knowledge journeyv6
The document provides an overview of Lyn Murnane's career journey in knowledge management. It discusses her roles at various organizations managing their knowledge systems, including as Knowledge Manager at IDP Education managing a global knowledge system used by 700 staff across 27 countries. It also outlines challenges she encountered, such as content governance and ensuring usability, at companies like Telstra and Medibank Private when implementing their KM strategies and systems.
Social MediaPaddling
Playak's publisher Jeroen Houttuin explores paddling pursuits on the net at the 2011 Whitewater Symposium
Leveraging Social Media for Change
This document discusses leveraging social media for change. It begins with defining social media and providing examples of popular social media platforms. It then discusses why organizations should use social media, what the limits are, and techniques for effective social media communication. The document also provides tips on strategizing a social media approach, prioritizing social media within outreach efforts, and includes tips, tricks and tools for social media use.
Accessing reliable information in Myanmar
Open government data in Myanmar
• Myanmar government ministries
information how and where
• Myanmar media information assessment
• Reliable information sources in Myanmar
• Myanmar online culture
• Myanmar language in different formats
issues during second source research
Leeds Met talk on social media monitoring
This document discusses social media monitoring, which involves analyzing conversations on social media to track brand sentiment, identify influencers, and gain insights that can be used to improve products, marketing, and customer service. It outlines the benefits of social media monitoring, including seeing what customers are saying and gaining early warnings of potential crises. Both free and paid tools are mentioned, but the document emphasizes that human analysis is still needed to properly understand sentiment and apply context. Case studies of social media monitoring for brands are also noted.
Similar to Implementing internal social media: A Yammer case study (20)
Office 365 Customers: Drive Business Value with Yammer
Office 365 Customers: Drive Business Value with Yammer
Agnes Molnar - 10 Steps to be Successful with Enterprise Search
Agnes Molnar - 10 Steps to be Successful with Enterprise Search
Actionable Analytics for Understanding Community Member Behavior
Actionable Analytics for Understanding Community Member Behavior
From the Social Network to the Transportation Network
From the Social Network to the Transportation Network
Using Yammer & SharePoint Intranets to Drive Employee Engagement
Using Yammer & SharePoint Intranets to Drive Employee Engagement
More from Rebecca Jackson
Inclusive Meetings and Events: Create More Engaging Online Experiences with M...
Virtual experiences start before we click 'join' and continue after we hit the 'leave' button. Use the features available to you in Microsoft 365 plan and deliver experiences that are engaging, accessible, safe and inclusive.
This session is for people who already have a working knowledge of Microsoft Teams but want to take things to the next level. If you are running virtual meetings, events, training, webinars and presentations then you will benefit from this session.
Rebecca will take you through practical tips and Microsoft 365 features to use before, during and after and create a truly inclusive experience.
Presented live and online at Microsoft 365 Virtual Marathon in May 2022.
A Karaoke Caper in Microsoft Loop
The document summarizes a user's experience testing Microsoft Loop. It notes that while Loop works well for gathering ideas in meetings and files can be found via Teams search, the chat moves quickly in Loop which can make following conversations difficult. Additionally, pinned items and tabs are not ideal in Loop's current format and there is no dark mode option for the web view. Meeting chat can display Loops but the Loop view is not retained in channel meeting chat histories.
Melbourne Water's New Intranet (2015)
Presentation given to the Whole of Victorian Government Intranet Managers meeting about Melbourne Water's new SharePoint 2013 intranet. Includes numerous screenshots as well as 'What we did well' and 'Lessons learned'.
Building a change approach to live beyond one project
The change approach used for NEXTDC's Meetings and Voice Uplift Project, migrating from Skype for Business to Microsoft Teams for meetings, voice and chat.
Personalise your PowerPoint with your own sketches
Make your presentations stand out and add your own personal flair by taking advanting of the great sketching features available in PowerPoint.
Content for Everyone - Basics for accessible writing
The document discusses accessibility best practices for writing. It begins by acknowledging indigenous groups. It then introduces the speaker, Rebecca Jackson, and provides her background. The bulk of the document focuses on accessibility tips for writing, including using clear titles, headings, simple language, readable text, links, and sufficient color contrast. It also provides resources for learning more about accessibility and information on how to contact the speaker.
Digital Workplace Building Blocks
Presented at the Melbourne Office 365 Business Users Group in January 2020.
With the pace of change with digital tools, it can be hard to keep up and deliver great, relevant training information and content. In this presentation, Rebecca will take you through the 'Digital Workplace' building blocks, the framework they used to launch their Digital Workplace on Office 365. The session will cover:
• Why we took this approach
• Overview of the Digital Workplace building blocks
• Tactics for change and launch
• Measuring results
Digital Workplace Building Blocks - Training and Change with Office 365
With the pace of change with digital tools it can be hard to keep up and deliver great, relevant training information and content. In this presentation Rebecca will take you through the 'Digital Workplace' building blocks, the framework they used to launch their Digital Workplace on Office 365. The session will cover:
Success factors in a thriving Yammer network - DWCAU 2019
“Build it and they will come” is a common misconception about Enterprise Social Networks, and Yammer is no different. Simply turning it on, flicking the switch or implementing is unlikely to provide the tangible business benefits you and your executive team expect.
At NEXTDC Yammer is an important and central business tool, this didn’t happen by accident. From day one curation of the network and deliberate activities have supported the growth of this thriving network.
In this session
Rebecca will share tell the story of NEXTDC’s Yammer journey over the past three years and what has been the key to their success including:
• Benefits of an enterprise social network
• Setting up for success
• Activities which drive engagement
• Lessons learned along the way
Success factors in a thriving Yammer network - DWCNZ 2019
“Build it and they will come” is a common misconception about Enterprise Social Networks, and Yammer is no different. Simply turning it on, flicking the switch or implementing is unlikely to provide the tangible business benefits you and your executive team expect.
At NEXTDC Yammer is an important and central business tool, this didn’t happen by accident. From day one curation of the network and deliberate activities have supported the growth of this thriving network.
In this session
Rebecca will share tell the story of NEXTDC’s Yammer journey over the past three years and what has been the key to their success including:
• Benefits of an enterprise social network
• Setting up for success
• Activities which drive engagement
• Lessons learned along the way
A framework for technology adoption through employee experience
Presented at the Digital Workplace Summit in Melbourne on February 13 2019. #DigitalWorkplace19
- Taking digital employee experience from start-up to scale up
- Connecting technology to your needs and values through 'building blocks'
- Delivering a framework that supports long-term governance
Training staff on the digital workplace
Presented at the Intranet and Digital Workplace Awards in Sydney 2018. A high level (10 minute) overview of the work which earned NEXTDC a Silver medial in the 2018 Awards category of Social collaboration and communication.
Take your digital workplace training to the next level (DWCAU)
NEXTDC is an Australian data center company that provides cloud services. They implemented a digital workplace training program to modernize their tools and approach. The summary outlines their training approach, which included champions to lead adoption, online training sessions, video and intranet content, and metrics like surveys to measure results. The goal was to understand employee needs, align behaviors to new tools, and drive excellence through collaboration across systems.
Digital Employee Experience from Start-Up to Scale-Up
Rebecca Jackson presented on NextDC's transition from a startup to a scaled company with over 190 staff across Australia. NextDC has expanded to include 7 data centers with more planned. In 2015, NextDC recognized the need to improve its digital tools and processes to support its growing workforce. It implemented Office 365 and other tools to enable collaboration, communication, flexibility and discovery across the organization. Current projects include improving meeting rooms, migrating to Office 365, trialing Microsoft Teams and enhancing the intranet.
Take your digital workplace training to the next level (DWCNZ)
With the pace of change with digital tools it can be hard to keep up and deliver great, relevant training information and content. In this we cover the ‘Digital Workplace’ building blocks, a framework which underpins NEXTDC's digital strategy and connects the end training to company values, and to ways of working (rather than technology).
Month 5 of Daily Drawing #todaysdoodle
The fifth month of my new year plan to draw every day. I do this by sketching and then posting on Twitter to #todaysdoodle.
Month 4 of Daily Drawing #todaysdoodle
The fourth month of my new year plan to draw every day. I do this by sketching and then posting on Twitter to #todaysdoodle.
Month 3 of Daily Drawing #todaysdoodle
The third month of my new year plan to draw every day. I do this by sketching and then posting on Twitter to #todaysdoodle.
Month 2 of daily drawing #todaysdoodle
The second month of my new year plan to draw every day. I do this by sketching and then posting on Twitter to #todaysdoodle.
Enhance your communications skills with sketching
Slides from a short workshop delivered at the March 2015 Product Anonymous Meetup in Melbourne.
Enhance your communication skills with sketching
Our brains are wired to understand and remember images more than words, so how can we put forward our ideas visually to take advantage of the way our brains work?
This session covered:
- Why visual communication is awesome
- How to introduce it into your work and life
- Tools, tips and resources
- Real time practice, try sketching for your self in the session
More from Rebecca Jackson (20)
Inclusive Meetings and Events: Create More Engaging Online Experiences with M...
Inclusive Meetings and Events: Create More Engaging Online Experiences with M...
Building a change approach to live beyond one project
Building a change approach to live beyond one project
Personalise your PowerPoint with your own sketches
Personalise your PowerPoint with your own sketches
Content for Everyone - Basics for accessible writing
Content for Everyone - Basics for accessible writing
Digital Workplace Building Blocks - Training and Change with Office 365
Digital Workplace Building Blocks - Training and Change with Office 365
Success factors in a thriving Yammer network - DWCAU 2019
Success factors in a thriving Yammer network - DWCAU 2019
Success factors in a thriving Yammer network - DWCNZ 2019
Success factors in a thriving Yammer network - DWCNZ 2019
A framework for technology adoption through employee experience
A framework for technology adoption through employee experience
Take your digital workplace training to the next level (DWCAU)
Take your digital workplace training to the next level (DWCAU)
Digital Employee Experience from Start-Up to Scale-Up
Digital Employee Experience from Start-Up to Scale-Up
Take your digital workplace training to the next level (DWCNZ)
Take your digital workplace training to the next level (DWCNZ)
Recently uploaded
Factors affecting undergraduate students’ motivation at a university in Tra Vinh
ABSTRACT: Motivation plays an important role in foreign language learning process. This study aimed to
investigate student’s motivation patterns towards English language learning at a University in Tra Vinh, and factors
affecting their motivation change toward English language learning of non-English-major students in the semester.
The researcher used semi-structured interview at the first phase of choosing the participants and writing reflection
through the instrument called “My English Learning Motivation History” adapted from Sawyer (2007) to collect
qualitative data within 15 weeks. The participants consisted of nine first year non-English-major students who learning
General English at pre-intermediate level. They were chosen and divided into three groups of three members each
(high motivation group; average motivation group; and low motivation group). The results of the present study
identified six visual motivation patterns of three groups of students with different motivation fluctuation, through the
use of cluster analysis. The study also indicated a diversity of factors affecting students’ motivation involving internal
factors as influencing factors (cognitive, psychology, and emotion) and external factors as social factors (instructor,
peers, family, and learning environment) during English language learning in a period of 15 weeks. The findings of
the study helped teacher understand relationship of motivation change and its influential factors. Furthermore, the
findings also inspired next research about motivation development in learning English process.
KEY WORDS: language learning motivation, motivation change, motivation patterns, influential factors, students’
motivation.
Iconic Logix | Best Digital Marketing Agency For Iconic Success
Grow your business with Iconic Logix, the one-stop solution for SEO, PPC, social media, web design, and more. Elevate your brand now!
一比一原版(AU毕业证)英国阿伯丁大学毕业证如何办理
AU毕业证文凭证书【微信95270640】《英国阿伯丁大学毕业证书原版制作AU成绩单》【Q微信95270640】《仿制AU毕业证成绩单英国阿伯丁大学学位证书pdf电子图》，A.为什么留学生需要操作留信认证?
留信认证全称全国留学生信息服务网认证,隶属于北京中科院。①留信认证门槛条件更低,费用更美丽,并且包过,完单周期短,效率高②留信认证虽然不能去国企,但是一般的公司都没有问题,因为国内很多公司连基本的留学生学历认证都不了解。这对于留学生来说,这就比自己光拿一个证书更有说服力,因为留学学历可以在留信网站上进行查询!
B.为什么我们提供的毕业证成绩单具有使用价值？
查询留服认证是国内鉴别留学生海外学历的唯一途径，但认证只是个体行为，不是所有留学生都操作，所以没有办理认证的留学生的学历在国内也是查询不到的，他们也仅仅只有一张文凭。所以这时候我们提供的和学校颁发的一模一样的毕业证成绩单，就有了使用价值。
实体公司，专业可靠，办理加拿大毕业证|办美国成绩单|做德国文凭学历认证|办新西兰学位证，办澳洲文凭认证，办留信网认证（网上可查，实体公司，专业可靠）铸就十年品质！信誉！实体公司！
文凭办理流程：
1客户提供办理信息：姓名生日专业学位毕业时间等（如信息不确定可以咨询顾问：微信95270640我们有专业老师帮你查询）；
2开始安排制作毕业证成绩单电子图；
3毕业证成绩单电子版做好以后发送给您确认；
4毕业证成绩单电子版您确认信息无误之后安排制作成品；
5成品做好拍照或者视频给您确认；
6快递给客户（国内顺丰国外DHLUPS等快读邮寄）。
7完成交易删除客户资料
高精端提供以下服务：
一：英国阿伯丁大学英国阿伯丁大学本科学位证成绩单全套材料从防伪到印刷水印底纹到钢印烫金
二：真实使馆认证（留学人员回国证明）使馆存档
三：真实教育部认证教育部存档教育部留服网站可查
四：留信认证留学生信息网站可查
五：与学校颁发的相关证件1:1纸质尺寸制定（定期向各大院校毕业生购买最新版本毕,业证成绩单保证您拿到的是鲁昂大学内部最新版本毕业证成绩单微信95270640）
A.为什么留学生需要操作留信认证?
留信认证全称全国留学生信息服务网认证,隶属于北京中科院。①留信认证门槛条件更低,费用更美丽,并且包过,完单周期短,效率高②留信认证虽然不能去国企,但是一般的公司都没有问题,因为国内很多公司连基本的留学生学历认证都不了解。这对于留学生来说,这就比自己光拿一个证书更有说服力,因为留学学历可以在留信网站上进行查询!
B.为什么我们提供的毕业证成绩单具有使用价值？
查询留服认证是国内鉴别留学生海外学历的唯一途径但认证只是个体行为不是所有留学生都操作所以没有办理认证的留学生的学历在国内也是查询不到的他们也仅仅只有一张文凭。所以这时候我们提供的和学校颁发的一模一样的毕业证成绩单就有了使用价值。却也灵机一动立马仰起头双手拢在嘴边朝楼上大喊：“爸爸爸——有人找——那人一听朝山娃尴尬地笑笑悻悻地走了山娃立马“嘭的一声将铁门锁死心却咚咚地乱跳当山娃跟父亲说起这事时父亲很吃惊抚摸着山娃的头说还好醒得及时要不家早被人掏空了到时连电视也没得看啰不过父亲还是夸山娃能临危不乱随机应变有胆有谋山娃笑笑说那都是书上学的看童话和小说时学的不管如何父亲再也不许山娃敞开门坐到门口了父亲递给山娃钥匙说一出门就将门山
On Storytelling & Magic Realism in Rushdie’s Midnight’s Children, Shame, and ...
ABSTRACT: Salman Rushdie’s novels are humorous books about serious times. His cosmopolitanism and
hybrid identity allowed him access to multiple cultures, religions, languages, dialects, and various modes of
writing. His style is often classified as magic realism, blending the imaginary with the real. He draws
inspiration from both English literature and Indian classical sources. Throughout his works, there is a lineage of
‘bastards of history’, a carnival of shameful characters scrolling all along his works. Rushdie intertwines fiction
with reality, incorporating intertextual references to Western literature in his texts, and frequently employing
mythology to explore history. This paper focuses on Rushdie’s three novels: Midnight’s Children, Shame, and
Haroun and the Sea of Stories, analyzing his postmodern storytelling techniques that aim to explore human
vices and follies while offering socio-political criticism.
KEYWORDS : Magic Realism, Rushdie, Satire, Storytelling, Transfictional Identities
Maximize Your Twitch Potential!..........
Sign up now and start your journey to Twitch stardom!
https://www.sociocosmos.com/product-category/twitch/
Top Google Tools for SEO: Enhance Your Website's Performance
Discover essential SEO Google tools to boost your website's performance, from Google Analytics and Search Console to Keyword Planner and Page Speed Insights.
Learn more: https://elysiandigitalservices.com/seo-google-tools/
原版制作(Hull毕业证书)赫尔大学毕业证Offer一模一样
学校原件一模一样【微信：741003700 】《(Hull毕业证书)赫尔大学毕业证》【微信：741003700 】学位证，留信认证（真实可查，永久存档）原件一模一样纸张工艺/offer、雅思、外壳等材料/诚信可靠,可直接看成品样本，帮您解决无法毕业带来的各种难题！外壳，原版制作，诚信可靠，可直接看成品样本。行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备。十五年致力于帮助留学生解决难题，包您满意。
本公司拥有海外各大学样板无数，能完美还原。
1:1完美还原海外各大学毕业材料上的工艺：水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠。文字图案浮雕、激光镭射、紫外荧光、温感、复印防伪等防伪工艺。材料咨询办理、认证咨询办理请加学历顾问Q/微741003700
【主营项目】
一.毕业证【q微741003700】成绩单、使馆认证、教育部认证、雅思托福成绩单、学生卡等！
二.真实使馆公证(即留学回国人员证明,不成功不收费)
三.真实教育部学历学位认证（教育部存档！教育部留服网站永久可查）
四.办理各国各大学文凭(一对一专业服务,可全程监控跟踪进度)
如果您处于以下几种情况：
◇在校期间，因各种原因未能顺利毕业……拿不到官方毕业证【q/微741003700】
◇面对父母的压力，希望尽快拿到；
◇不清楚认证流程以及材料该如何准备；
◇回国时间很长，忘记办理；
◇回国马上就要找工作，办给用人单位看；
◇企事业单位必须要求办理的
◇需要报考公务员、购买免税车、落转户口
◇申请留学生创业基金
留信网认证的作用:
1:该专业认证可证明留学生真实身份
2:同时对留学生所学专业登记给予评定
3:国家专业人才认证中心颁发入库证书
4:这个认证书并且可以归档倒地方
5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息
6:个人职称评审加20分
7:个人信誉贷款加10分
8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才
SCHOOL CULTURE ADAPTATION AMONG INDIGENOUS PEOPLES COLLEGE STUDENTS AT A PRIV...
ABSTRACT: This qualitative study investigates the adaption experiences of indigenous college students at the
University of Mindanao, Matina-main campus. Eight major themes emerged, including difficulties with language
proficiency, online learning, classroom interaction, examination systems, grading procedures, school regulations,
resource accessibility, coping mechanisms, and future goals. Implications include the requirement for targeted
language proficiency and technology use support, an understanding of adaption processes, interventions to
improve resource accessibility, and equitable public administration policies. The study underlines the importance
of adaptation in various educational contexts, as well as the role of educators and legislators in creating inclusive
learning environments.
KEYWORDS: indigenous college students, adaptation, educational challenges, coping strategies
STUDY ON THE DEVELOPMENT STRATEGY OF HUZHOU TOURISM
ABSTRACT: Huzhou has rich tourism resources, as early as a considerable development since the reform and
opening up, especially in recent years, Huzhou tourism has ushered in a new period of development
opportunities. At present, Huzhou tourism has become one of the most characteristic tourist cities on the East
China tourism line. With the development of Huzhou City, the tourism industry has been further improved, and
the tourism degree of the whole city has further increased the transformation and upgrading of the tourism
industry. However, the development of tourism in Huzhou City still lags far behind the tourism development of
major cities in East China. This round of research mainly analyzes the current development of tourism in
Huzhou City, on the basis of analyzing the specific situation, pointed out that the current development of
Huzhou tourism problems, and then analyzes these problems one by one, and put forward some specific
solutions, so as to promote the further rapid development of tourism in Huzhou City.
KEYWORDS:Huzhou; Travel; Development
CYBER SECURITY ENHANCEMENT IN NIGERIA. A CASE STUDY OF SIX STATES IN THE NORT...
ABSTRACT: Security plays an important role in human life and endeavors. Securing information and
disseminating are critical challenges in the present day. This study aimed at identifying innovative technologies
that aid cybercrimes and can constitute threats to cybersecurity in North Central (Middle Belt) Nigeria covering
its six States and the FCT Abuja. A survey research design was adopted. The researchers employed the use of
Google form in administering the structured questionnaire. The instruments were faced validated by one expert
each from ICT and security. Cronbach Alpha reliability Coefficient was employed and achieved 0.83 level of
coefficient. The population of the study was 200, comprising 100 undergraduate students from computer science
and Computer/Robotics Education, 80 ICT instructors, technologists and lecturers in the University and
Technical Colleges in the Middle Belt Nigeria using innovative technologies for their daily jobs and 20 officers
of the crime agency such as: Independent Corrupt Practices Commission (ICPC) andEconomic and Financial
Crimes Commission (EFCC). Three research purposes and questions as well as the hypothesis guided the study
on Five (5) point Likert scale. Data collected were analyzed using mean and standard deviation for the three
research questions while three hypotheses were tested using t-test at 0.05 level of significance. Major findings
revealed that serious steps are needed to better secure the cybers against cybercrimes. Motivation, types, threats
and strategies for the prevention of cybercrimes were identified. The study recommends that government,
organizations and individuals should place emphasis on moral development, regular training of its employees,
regular update of software, use strong password, back up data and information, produce strong cybersecurity
policy, install antivirus soft and security surveillance (CCTV) in offices in order to safeguard its employees and
properties from being hacked and vandalized.
KEYWORDS: Cybersecurity, cybercrime, cyberattack, cybercriminal, computer virus, Virtual Private Networks
(VPN).
UR BHATTI ACADEMY AND ONLINE COURSES.pdf
UR BHatti Academy dedicated to providing the finest IT courses training in the world. Under the guidance of experienced trainer Usman Rasheed Bhatti, we have established ourselves as a professional online training firm offering unparalleled courses in Pakistan. Our academy is a trailblazer in Dijkot, being the first institute to officially provide training to all students at their preferred schedules, led by real-world industry professionals and Google certified staff.
SOCIAL MEDIA MARKETING agency and service
Social media marketing: strategy, audience targeting, content creation, engagement, paid advertising, analytics, adaptation, relationship building, authenticity, optimization.
HMS Facebook Stories All V1 06092024.docx
The conversations on Facebook from the Herringswell Manor School group from 2009 to the first half of 2024
The Impact of Work Stress and Digital Literacy on Employee Performance at PT ...
ABSTRACT :This research aims to analyze the correlation between employee work stress and digital literacy
with employee performance at PT Telkom Akses Area Cirebon, both concurrently and partially. Employing a
quantitative approach, the study's objectives are descriptive and causal, adopting a positivist paradigm with a
deductive approach to theory development and a survey research strategy. Findings reveal that work stress
negatively and significantly impacts employee performance, while digital literacy positively and significantly
affects it. Simultaneously, work stress and digital literacy have a positive and significant influence on employee
performance. It is anticipated that company management will devise workload management strategies to
alleviate work stress and assess the implementation of more efficient digital technology to enhance employee
performance.
KEYWORDS -digital literacy, employee performance,job stress, multiple regression analysis, workload
management
快速办理(worcester毕业证书)伍斯特大学毕业证PDF成绩单一模一样
学校原件一模一样【微信：741003700 】《(worcester毕业证书)伍斯特大学毕业证PDF成绩单》【微信：741003700 】学位证，留信认证（真实可查，永久存档）原件一模一样纸张工艺/offer、雅思、外壳等材料/诚信可靠,可直接看成品样本，帮您解决无法毕业带来的各种难题！外壳，原版制作，诚信可靠，可直接看成品样本。行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备。十五年致力于帮助留学生解决难题，包您满意。
本公司拥有海外各大学样板无数，能完美还原。
1:1完美还原海外各大学毕业材料上的工艺：水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠。文字图案浮雕、激光镭射、紫外荧光、温感、复印防伪等防伪工艺。材料咨询办理、认证咨询办理请加学历顾问Q/微741003700
【主营项目】
一.毕业证【q微741003700】成绩单、使馆认证、教育部认证、雅思托福成绩单、学生卡等！
二.真实使馆公证(即留学回国人员证明,不成功不收费)
三.真实教育部学历学位认证（教育部存档！教育部留服网站永久可查）
四.办理各国各大学文凭(一对一专业服务,可全程监控跟踪进度)
如果您处于以下几种情况：
◇在校期间，因各种原因未能顺利毕业……拿不到官方毕业证【q/微741003700】
◇面对父母的压力，希望尽快拿到；
◇不清楚认证流程以及材料该如何准备；
◇回国时间很长，忘记办理；
◇回国马上就要找工作，办给用人单位看；
◇企事业单位必须要求办理的
◇需要报考公务员、购买免税车、落转户口
◇申请留学生创业基金
留信网认证的作用:
1:该专业认证可证明留学生真实身份
2:同时对留学生所学专业登记给予评定
3:国家专业人才认证中心颁发入库证书
4:这个认证书并且可以归档倒地方
5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息
6:个人职称评审加20分
7:个人信誉贷款加10分
8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才
Recently uploaded (15)
Factors affecting undergraduate students’ motivation at a university in Tra Vinh
Factors affecting undergraduate students’ motivation at a university in Tra Vinh
Iconic Logix | Best Digital Marketing Agency For Iconic Success
Iconic Logix | Best Digital Marketing Agency For Iconic Success
On Storytelling & Magic Realism in Rushdie’s Midnight’s Children, Shame, and ...
On Storytelling & Magic Realism in Rushdie’s Midnight’s Children, Shame, and ...
Top Google Tools for SEO: Enhance Your Website's Performance
Top Google Tools for SEO: Enhance Your Website's Performance
SCHOOL CULTURE ADAPTATION AMONG INDIGENOUS PEOPLES COLLEGE STUDENTS AT A PRIV...
SCHOOL CULTURE ADAPTATION AMONG INDIGENOUS PEOPLES COLLEGE STUDENTS AT A PRIV...
STUDY ON THE DEVELOPMENT STRATEGY OF HUZHOU TOURISM
STUDY ON THE DEVELOPMENT STRATEGY OF HUZHOU TOURISM
CYBER SECURITY ENHANCEMENT IN NIGERIA. A CASE STUDY OF SIX STATES IN THE NORT...
CYBER SECURITY ENHANCEMENT IN NIGERIA. A CASE STUDY OF SIX STATES IN THE NORT...
The Impact of Work Stress and Digital Literacy on Employee Performance at PT ...
The Impact of Work Stress and Digital Literacy on Employee Performance at PT ...
Implementing internal social media: A Yammer case study
- 1. Implementing Internal Social Media: A Yammer Case Study Rebecca Jackson – Intranet Specialist @_rebeccajackson
- 2. Overview • About Melbourne Water • What is Yammer? • Our journey • Implementation • Measuring success • Where to from here?
- 3. About Melbourne Water • Owned by the Victorian Government • 850 employees across numerous sites • Significant business, responsible for managing $9.4 billion in assets • Manages Melbourne’s water supply catchments, removes and treats sewage, and manages rivers and creeks and major drainage systems
- 4. What is Yammer? • Enterprise microblogging platform • Sites open to users with the same company email • Some key features: – Microblogging – Profiles – Groups • Easy to set up • https://www.yammer.com
- 5. Our journey • First user October 2010 • Took off in March 2011 • First Community in July • Peak uptake days March/August • 108 new members in May, biggest month • Key communications late July/August rj8 rj9 rj10 rj11 rj12 rj13 rj14
- 6. Slide 5 rj8 First user jacksonr, 19/08/2011 rj9 Took off in March 2011 jacksonr, 19/08/2011 rj10 First community jacksonr, 19/08/2011 rj11 Biggest month in May 108 new members jacksonr, 19/08/2011 rj12 Key comms messages July/August jacksonr, 19/08/2011 rj13 peak uptake march august jacksonr, 19/08/2011 rj14 peak uptake march august jacksonr, 19/08/2011
- 7. Our journey • Currently 458 members (53.8%) • 2,466 messages • Average followers 25 • Average messages 4.9 • 164 users with more than 1 message (35.8%) • 61 users with greater than average (11.8%) • 4.37% (top 20 users) have generated 60% of content
- 8. Our journey • Sharing updates How are our people using it?
- 9. Our journey • Asking questions How are our people using it?
- 10. Our journey • Common interest groups, work and personal How are our people using it?
- 11. Our journey • Crowdsourcing information How are our people using it?
- 12. Our journey • This was something they had been asking for! – “Technical forums for sharing best practice, asking questions and getting feedback” – “Internal Twitter so you can follow colleagues with good ideas” – “Stakeholder, alliance or project partner pages” – “Facebook style individual… pages” How are our people using it?
- 13. Implementation: soft versus formal • Personal Yammer strategies • Viral can be okay but… • Monitoring – Watch, nurture and tend to weeds… – The first “Yammer incident” Soft approach
- 14. Implementation: soft versus formal • Rewarding users – 200th, 300th and 400th user prizes – Information Management competition – Yammer photography competition A more formal approach
- 15. Implementation: soft versus formal • Weekly Yammer Tips A more formal approach
- 16. Implementation: soft versus formal • OnTap article • Yammer guide • Yammer as a communications channel An even more formal approach
- 17. Measuring success • Observation and analysis – Members statistics – New users, new and useful conversations • Senior leaders getting involved • Generating discussions outside of Yammer
- 18. Where to from here? • Continue to nurture the community • Build formal business case • Investigate (and hopefully move to) paid version • The bigger Social Media picture – Social Media policy – Community of Practice – Intranet upgrade
- 19. Questions?