Success factors in a thriving Yammer network - DWCNZ 2019
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“Build it and they will come” is a common misconception about Enterprise Social Networks, and Yammer is no different. Simply turning it on, flicking the switch or implementing is unlikely to provide the tangible business benefits you and your executive team expect. At NEXTDC Yammer is an important and central business tool, this didn’t happen by accident. From day one curation of the network and deliberate activities have supported the growth of this thriving network. In this session Rebecca will share tell the story of NEXTDC’s Yammer journey over the past three years and what has been the key to their success including: • Benefits of an enterprise social network • Setting up for success • Activities which drive engagement • Lessons learned along the way
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Success factors in a thriving Yammer network - DWCNZ 2019
- 1. SUCCESS FACTORS IN A THRIVING YAMMER NETWORK REBECCA JACKSON | DIGITAL WORKPLACE COORDINATOR – NEXTDC THE DIGITAL WORKPLACE CONFERENCE | AUCKLAND | APRIL 30 – MAY 1 2019
- 2. ABOUT ME DIGITAL WORKPLACE COORDINATOR AT NEXTDC 10 YEARS DIGITAL WORKPLACE 9 YEARS WORKING WITH YAMMER YAMMER BLOGGER WHERE THE CLOUD LIVES™ | #DWCNZ | @_REBECCAJACKSON @NEXTDC
- 3. NEXTDC WHERE THE CLOUD LIVES FOUNDED IN 2010 ASX 200 230+ STAFF 10 LOCATIONS WHERE THE CLOUD LIVES™ | #DWCNZ | @_REBECCAJACKSON @NEXTDC
- 4. YAMMER IS AN ENTERPRISE SOCIAL NETWORK 10 YEARS OLD PART OF OFFICE 365 CONVERSATION, COLLABORATION, COMMUNICATION WHERE THE CLOUD LIVES™ | #DWCNZ | @_REBECCAJACKSON @NEXTDC
- 5. OUR NETWORK LAUNCHED 2016 250 ACTIVE USERS 90+ GROUPS MIX OF WORK AND FUN WHERE THE CLOUD LIVES™ | #DWCNZ | @_REBECCAJACKSON @NEXTDC
- 6. SETTING UP FOR SUCCESS WHERE THE CLOUD LIVES™ | #DWCNZ | @_REBECCAJACKSON @NEXTDC
- 7. SETTING UP FOR SUCCESS EXECUTIVE SUPPORT WHERE THE CLOUD LIVES™ | #DWCNZ | @_REBECCAJACKSON @NEXTDC
- 8. SETTING UP FOR SUCCESS EXECUTIVE SUPPORT CEASE ALTERNATIVES WHERE THE CLOUD LIVES™ | #DWCNZ | @_REBECCAJACKSON @NEXTDC
- 9. SETTING UP FOR SUCCESS EXECUTIVE SUPPORT CEASE ALTERNATIVES POLICY WHERE THE CLOUD LIVES™ | #DWCNZ | @_REBECCAJACKSON @NEXTDC
- 10. SETTING UP FOR SUCCESS WHERE THE CLOUD LIVES™ | #DWCNZ | @_REBECCAJACKSON @NEXTDC EXECUTIVE SUPPORT CEASE ALTERNATIVES POLICY COMMUNITY MANAGEMENT IMAGE CREDIT: WWW.BUSINESSILLUSTRATOR.COM CC BY-NC 3.0
- 11. DRIVING ENGAGEMENT WHERE THE CLOUD LIVES™ | #DWCNZ | @_REBECCAJACKSON @NEXTDC
- 12. NEW STARTERS WELCOME MESSAGE WHERE THE CLOUD LIVES™ | #DWCNZ | @_REBECCAJACKSON @NEXTDC
- 13. NEW STARTERS WELCOME MESSAGE INDUCTION WHERE THE CLOUD LIVES™ | #DWCNZ | @_REBECCAJACKSON @NEXTDC
- 14. WHERE THE CLOUD LIVES™ | #DWCNZ | @_REBECCAJACKSON @NEXTDC NEW STARTERS WELCOME MESSAGE INDUCTION YAMMER 101
- 15. WHERE THE CLOUD LIVES™ | #DWCNZ | @_REBECCAJACKSON @NEXTDC NEW STARTERS WELCOME MESSAGE INDUCTION YAMMER 101 CONTENT
- 16. WHERE THE CLOUD LIVES™ | #DWCNZ | @_REBECCAJACKSON @NEXTDC WORKING OUT LOUD IDEAS AND FEEDBACK
- 17. WHERE THE CLOUD LIVES™ | #DWCNZ | @_REBECCAJACKSON @NEXTDC WORKING OUT LOUD IDEAS AND FEEDBACK INDUSTRY NEWS
- 18. WHERE THE CLOUD LIVES™ | #DWCNZ | @_REBECCAJACKSON @NEXTDC WORKING OUT LOUD IDEAS AND FEEDBACK INDUSTRY NEWS COLLABORATION
- 19. WHERE THE CLOUD LIVES™ | #DWCNZ | @_REBECCAJACKSON @NEXTDC WORKING OUT LOUD IDEAS AND FEEDBACK INDUSTRY NEWS COLLABORATION EVENTS
- 20. WHERE THE CLOUD LIVES™ | #DWCNZ | @_REBECCAJACKSON @NEXTDC CULTURE AND FUN RECOGNITION
- 21. WHERE THE CLOUD LIVES™ | #DWCNZ | @_REBECCAJACKSON @NEXTDC CULTURE AND FUN RECOGNITION SOCIAL GROUPS
- 22. WHERE THE CLOUD LIVES™ | #DWCNZ | @_REBECCAJACKSON @NEXTDC CULTURE AND FUN RECOGNITION SOCIAL GROUPS GIFS AND EMOJI
- 23. WHERE THE CLOUD LIVES™ | #DWCNZ | @_REBECCAJACKSON @NEXTDC CULTURE AND FUN RECOGNITION SOCIAL GROUPS GIFS AND EMOJI POLLS
- 24. MEASURING SUCCESS WHERE THE CLOUD LIVES™ | #DWCNZ | @_REBECCAJACKSON @NEXTDC
- 25. MEASURING SUCCESS POSTS WHERE THE CLOUD LIVES™ | #DWCNZ | @_REBECCAJACKSON @NEXTDC
- 26. MEASURING SUCCESS POSTS GROUP INSIGHTS WHERE THE CLOUD LIVES™ | #DWCNZ | @_REBECCAJACKSON @NEXTDC
- 27. MEASURING SUCCESS POSTS GROUP INSIGHTS OFFICE 365 ADMIN WHERE THE CLOUD LIVES™ | #DWCNZ | @_REBECCAJACKSON @NEXTDC
- 28. MEASURING SUCCESS POSTS GROUP INSIGHTS OFFICE 365 ADMIN SURVEYS WHERE THE CLOUD LIVES™ | #DWCNZ | @_REBECCAJACKSON @NEXTDC
- 29. LESSONS LEARNED WHERE THE CLOUD LIVES™ | #DWCNZ | @_REBECCAJACKSON @NEXTDC
- 30. LESSONS LEARNED NO SET AND FORGET WHERE THE CLOUD LIVES™ | #DWCNZ | @_REBECCAJACKSON @NEXTDC
- 31. LESSONS LEARNED NO SET AND FORGET EVERY NETWORK IS DIFFERENT WHERE THE CLOUD LIVES™ | #DWCNZ | @_REBECCAJACKSON @NEXTDC
- 32. LESSONS LEARNED NO SET AND FORGET EVERY NETWORK IS DIFFERENT YOU NEED MANAGERS WHERE THE CLOUD LIVES™ | #DWCNZ | @_REBECCAJACKSON @NEXTDC
- 33. LESSONS LEARNED NO SET AND FORGET EVERY NETWORK IS DIFFERENT YOU NEED MANAGERS GO WITH THE FLOW WHERE THE CLOUD LIVES™ | #DWCNZ | @_REBECCAJACKSON @NEXTDC
- 34. GO FORTH AND YAMMER SET YOURSELF UP FOR SUCCESS WITH A STRONG FOUNDATION TO SUPPORT YOUR NETWORK. EXPERIMENT WITH ENGAGEMENT ACTIVITIES THAT WILL ALIGN WITH, OR IMPROVE YOUR CULTURE MEASURE YOUR SUCCESS, AND TEACH OTHERS HOW TO DO THE SAME. CHANGE MANAGEMENT IS CRITICAL, AND NOT A ONCE OFF. WHERE THE CLOUD LIVES ™ 34
- 35. THANK YOU TO OUR SPONSORS
Editor's Notes
- Digi workplace coordinator – Office 365, Intranet, Yammer 10 years – Large and small orgs, gov and non gov Yammer from when it was a viral SaaS product disrupting Yammer blogger
- What it’s for How to use it Our policies Our culture and values.,
- Place for people to ask questions, share tips. Also gives your new starters a group.