SlideShare a Scribd company logo
New Delhi Salesforce Developer Group
#ImpactSalesforceSaturday
Introduction into Declarative Automation Tools
-Philippe Thys, Business Owner
LEARN . SHARE . CELEBRATE . SALESFORCE
About Me: Philippe Thys
● Engineer
● iTech Academy BV
● “An investment in knowledge always
pays the best interest” [B. Franklin]
https://www.linkedin.com/in/philippethys/
New Delhi Salesforce DG
• First Revival Meetup in February 2016
• Twitter: https://twitter.com/newdelhisfdcdug
• Hashtag: #ImpactSalesforceSaturday
• New Delhi Salesforce DG Trailblazer Community Group:
http://bit.ly/NewDelhiCommunity
• Website: https://newdelhisfdcdug.com
#ImpactSalesforceSaturday
● #ImpactSalesforceSaturday is a series of online SalesforceSaturday sessions, a
program run as part of New Delhi Salesforce Developer Group, where we run
Knowledge Sharing Virtual Sessions.
● We have been doing this for a couple of years now, with this program being called
"Virtual SalesforceSaturday", now rebranded to #ImpactSalesforceSaturday.
● You can Find all of our past sessions we have organized here
● https://newdelhisfdcdug.com/impactsalesforcesaturday-past/
● You can Find all of our Upcoming sessions here
● https://newdelhisfdcdug.com/impactsalesforcesaturday-upcoming/
Talent Central
● The vision is to have Talent Central as the naukri.com/monster.com/indeed.com of India for
Students looking for Jobs in Salesforce Ecosystem where the companies and Students
register on Talent Central Portal and can find each other.
● talentCentralglobal.com
Mentorship Central
• We are dedicated to matching Mentee's seeking specific Salesforce goals with
Mentors.
• Sign up as a Mentor or Mentee and connect with other Mentors/Mentees
• http://bit.ly/SFMentorshipCentral
- Workflows
- Process Builder
- Flow Builder
- Approval Process
- Web-2-Lead/Case
- Email-2-Case
Different Automation Tools
Most frequently used (declarative) Automation Tools
- Set Criteria
- Add Automated Actions
- Set Default Workflow User
- Activate Workflow Rule
1) The Workflow Rule
Automate standard internal procedures and processes
- created
- created, and every time it’s edited
- created, and any time it’s edited to subsequently meet criteria
The Workflow Rule Criteria
Evaluation Criteria
If the number of filled positions equals the number of total positions on a job,
update the Job Status field to “Filled.”
If mileage expenses associated with visiting a customer site are 35 cents per
mile and exceed a $1,000 limit, automatically update the Approval Required
field to “Required.”
If a monthly subscription-based opportunity amount is greater than $10,000,
create a task for an opportunity owner to follow up 60 days after the
opportunity is closed.
The Workflow Rule Criteria (continued)
Rule Criteria - Examples
Supported Actions:
- Send email
- Update Field
- Create Task
- Outbound Message
Add Automated Actions
Immediate or Time-Dependent Actions
Set Default Workflow User for Time-Dependent Actions
Activate Workflow Rule
Final Steps
Finishing the rule…
Trigger: identifies when the process will run
- Only when a record is created
- Anytime a record is created or edited
Criteria: determine whether or not to run actions
2) Process Builder
Point and Click tool for Automation
Create a record
Update records
Send email
Post to Chatter
Send custom notifications
Use an action
Submit for approval
Process Builder
Point and Click tool for Automation
Launch a flow
Launch a process
Call Apex
Manage Quip documents
Process Builder
Point and Click tool for Automation
Process Builder
3) Flow Builder
Follow Me
● Speaker Intro Detail 1
● Speaker Intro Detail 2
● Speaker Intro Detail 3
https://linkedin.com/in/<linkedin-id>
@Twitter_Handle
https://trailblazer.me/id/<Speaker_id>
Follow & Join New Delhi Salesforce DG
• Join to know about future events and to RSVP:
https://trailblazercommunitygroups.com/delhi-in-developers-group/
• Let’s start conversations on Success Community:
http://bit.ly/NewDelhiCommunity
• Follow us on Twitter: https://twitter.com/newdelhisfdcdug
• Hashtag: #ImpactSalesforceSaturday
• Follow us on Facebook: https://www.facebook.com/newdelhisfdcdug
• For all the content: https://newdelhisfdcdug.com

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ImpactSS | Introduction to Declarative Automation Tools

  • 1. New Delhi Salesforce Developer Group #ImpactSalesforceSaturday Introduction into Declarative Automation Tools -Philippe Thys, Business Owner LEARN . SHARE . CELEBRATE . SALESFORCE
  • 2. About Me: Philippe Thys ● Engineer ● iTech Academy BV ● “An investment in knowledge always pays the best interest” [B. Franklin] https://www.linkedin.com/in/philippethys/
  • 3. New Delhi Salesforce DG • First Revival Meetup in February 2016 • Twitter: https://twitter.com/newdelhisfdcdug • Hashtag: #ImpactSalesforceSaturday • New Delhi Salesforce DG Trailblazer Community Group: http://bit.ly/NewDelhiCommunity • Website: https://newdelhisfdcdug.com
  • 4. #ImpactSalesforceSaturday ● #ImpactSalesforceSaturday is a series of online SalesforceSaturday sessions, a program run as part of New Delhi Salesforce Developer Group, where we run Knowledge Sharing Virtual Sessions. ● We have been doing this for a couple of years now, with this program being called "Virtual SalesforceSaturday", now rebranded to #ImpactSalesforceSaturday. ● You can Find all of our past sessions we have organized here ● https://newdelhisfdcdug.com/impactsalesforcesaturday-past/ ● You can Find all of our Upcoming sessions here ● https://newdelhisfdcdug.com/impactsalesforcesaturday-upcoming/
  • 5. Talent Central ● The vision is to have Talent Central as the naukri.com/monster.com/indeed.com of India for Students looking for Jobs in Salesforce Ecosystem where the companies and Students register on Talent Central Portal and can find each other. ● talentCentralglobal.com
  • 6. Mentorship Central • We are dedicated to matching Mentee's seeking specific Salesforce goals with Mentors. • Sign up as a Mentor or Mentee and connect with other Mentors/Mentees • http://bit.ly/SFMentorshipCentral
  • 7. - Workflows - Process Builder - Flow Builder - Approval Process - Web-2-Lead/Case - Email-2-Case Different Automation Tools Most frequently used (declarative) Automation Tools
  • 8. - Set Criteria - Add Automated Actions - Set Default Workflow User - Activate Workflow Rule 1) The Workflow Rule Automate standard internal procedures and processes
  • 9. - created - created, and every time it’s edited - created, and any time it’s edited to subsequently meet criteria The Workflow Rule Criteria Evaluation Criteria
  • 10. If the number of filled positions equals the number of total positions on a job, update the Job Status field to “Filled.” If mileage expenses associated with visiting a customer site are 35 cents per mile and exceed a $1,000 limit, automatically update the Approval Required field to “Required.” If a monthly subscription-based opportunity amount is greater than $10,000, create a task for an opportunity owner to follow up 60 days after the opportunity is closed. The Workflow Rule Criteria (continued) Rule Criteria - Examples
  • 11. Supported Actions: - Send email - Update Field - Create Task - Outbound Message Add Automated Actions Immediate or Time-Dependent Actions
  • 12. Set Default Workflow User for Time-Dependent Actions Activate Workflow Rule Final Steps Finishing the rule…
  • 13. Trigger: identifies when the process will run - Only when a record is created - Anytime a record is created or edited Criteria: determine whether or not to run actions 2) Process Builder Point and Click tool for Automation
  • 14. Create a record Update records Send email Post to Chatter Send custom notifications Use an action Submit for approval Process Builder Point and Click tool for Automation
  • 15. Launch a flow Launch a process Call Apex Manage Quip documents Process Builder Point and Click tool for Automation
  • 18. Follow Me ● Speaker Intro Detail 1 ● Speaker Intro Detail 2 ● Speaker Intro Detail 3 https://linkedin.com/in/<linkedin-id> @Twitter_Handle https://trailblazer.me/id/<Speaker_id>
  • 19.
  • 20. Follow & Join New Delhi Salesforce DG • Join to know about future events and to RSVP: https://trailblazercommunitygroups.com/delhi-in-developers-group/ • Let’s start conversations on Success Community: http://bit.ly/NewDelhiCommunity • Follow us on Twitter: https://twitter.com/newdelhisfdcdug • Hashtag: #ImpactSalesforceSaturday • Follow us on Facebook: https://www.facebook.com/newdelhisfdcdug • For all the content: https://newdelhisfdcdug.com