Many motor carriers use "How's My Driving" decals to monitor drivers, but these reports often lack credibility. Some companies now use professional third-party services that employ credible observers like law enforcement to conduct random observations of drivers over an extended period. These services can observe drivers across large areas and quickly submit detailed reports, helping companies address safety issues in real time. Using credible professional observers also prevents biases and ensures reliable and impartial reporting focused on reducing accidents.
Quantifying the value of managing driver behaviour with key fleet management ...Tristan Wiggill
A presentation by Eugene Herbert, group managing director, Masterdrive, delivered at the 1st annual Fleet Management Conference held at the Indaba Hotel in Johannesburg, South Africa.
The Federal Motor Carrier Administration (FMCSA) is preparing to launch the Comprehensive Safety Administration 2010 (CSA 2010), a new safety inspection program designed to improve road safety by increasing FMCSA efficiency in collecting and utilizing inspection data to identify high-risk carriers and drivers. This white paper will provide an overview of the key factors motor carriers need to know and suggestions on how to achieve the ideal Carrier Safety Measurement System (CSMS) ratings to avoid FMCSA interventions and fines.
Quantifying the value of managing driver behaviour with key fleet management ...Tristan Wiggill
A presentation by Eugene Herbert, group managing director, Masterdrive, delivered at the 1st annual Fleet Management Conference held at the Indaba Hotel in Johannesburg, South Africa.
The Federal Motor Carrier Administration (FMCSA) is preparing to launch the Comprehensive Safety Administration 2010 (CSA 2010), a new safety inspection program designed to improve road safety by increasing FMCSA efficiency in collecting and utilizing inspection data to identify high-risk carriers and drivers. This white paper will provide an overview of the key factors motor carriers need to know and suggestions on how to achieve the ideal Carrier Safety Measurement System (CSMS) ratings to avoid FMCSA interventions and fines.
Claimstech (Canada) Inc. in association with GOFLEET will launch an initiative in Jan 2015 to evangelize TELEMATICS with Fleet Insurance Brokers and Fleet Managers in the GTA. Please contact raj.mody@claimstech.ca Cell:+1-647-303-4907 to request a no-obligation presentation and quote for implementing a Telematics based fleet risk managment strategy
A presentation by Ken Bailey, executive divisional director, Compass Fleet Management (a division of MiX Telematics). Delivered at the 1st annual Fleet Management Conference held at the Indaba Hotel in Johannesburg, South Africa
The SC&RA Pilot Car Task Force has worked diligently to foster a productive dialogue between the pilot car industry and carriers. This breakout session will discuss expectations of both parties regarding insurance, inter vehicle communications and more! Plus–you’ll get a sneak peek at a document to lead carriers and pilot car companies into mutually beneficial service agreements.
Speakers: Maureen Mandich, Owner, New York Truck Escorts & Permits, Inc.
Mike Morgan, President National Pilot Car Association Founder/Member of Pit Row Services LLC
Rob Simon, Vice President Heavy Haul & Specialized, Bennett Motor Express
Randy Sorenson, President, RSA Network Inc. & PEVOA
Verizon launched ThingSpace IoT (Internet of Things) platform to simplify the development and deployment of the IoT applications. Followings show the insights regarding Verizon strategy perspectives for developing the IoT connected services to make Verizon as the IoT service leader in 2016.
Advanced technology on the horizon within the industry is equally exciting and unsettling because of the unknown regulatory impact. In this session, Mr. Doerr will demonstrate how to create management plans as the industry addresses developments in future video accountability, crash avoidance systems and autonomous vehicles.
Speaker: Joe Doerr, Specialized Transportation Program Manager, NBIS
NEW LAWSUITS AND INTEREST GROUP CONCERNS KEEP CSA CONTROVERSIES BREWINGWalt Metz
Back in February I wrote a comprehensive review of Compliance, Safety, Accountability (“CSA”), the safety compliance monitoring program administered by the Federal Motor Carrier Safety Administration (“FMCSA”). Since then I have written three articles updating the constantly changing CSA landscape. My most recent CSA update was published in the July, 2012 edition of The Transportation Lawyer, a quarterly legal journal by the Transportation Lawyers of America, entitled “Recent Developments Show CSA Continues to be a Work in Progress”. At the conclusion of that latest article I said, that “[t]he implementation of CSA will be ongoing for the near future … The process has already been much slower than many would like, has not been without controversy and will likely generate new controversy. Stay tuned!” It did not take long before the filing of two major lawsuits and other developments called for yet another update article, this article entitled: “New Lawsuits and Interest Group Concerns Keep CSA Controversies Brewing”. CSA continues to be a controversial work in progress and this article summarizes the two new lawsuits and the other controversies that have recently arisen over CSA and the related Pre-Employment Screening Program (PSP).
Don’t miss this opportunity to hear from legal experts without having to pay a retainer! This panel of three experienced attorneys will guide you through real life cases of catastrophic incidents and the resulting litigation. They’ll also share best practices to protect your business from liability resulting from high-value cargo loss, serious injuries, environmental exposures and regulatory enforcement issues.
Speakers: J. Allen Jones III, Attorney at Law, Benesch Friedlander Coplan Aronoff, LLP
C. Fredric Marcinak, Attorney at Law -Transportation Industry Group, Smith Moore,
Leatherwood, LLP
Alan Rucker, Director & Attorney, Law Kane Russell Coleman & Logan PC
A supply chain consists of all parties involved
directly or indirectly, in fulfilling a customer request. The supply
chain includes not only the manufacturers and suppliers, but also
transporters, workhouse, retailers and even customers
themselves. Within each organization, such as a manufactures,
the supply chain includes all functions involved in receiving and
filling a customer request. These functions include, but are not
limited to, new product development, marketing operations,
distributions, finance, and customer service. Supply chain
management (SCM) is the management of an interconnected or
interlinked between network, channel and node businesses
involved in the provision of product and service packages
required by the end customers in a supply chain. Supply chain
management spans the movement and storage of raw materials,
work-in-process inventory, and finished goods from point of
origin to point of consumption. It is also defined as the "design,
planning, execution, control, and monitoring of supply chain
activities with the objective of creating net value, building a
competitive infrastructure, leveraging worldwide logistics,
synchronizing supply with demand and measuring performance
globally.
Claimstech (Canada) Inc.in association with GOFLEET will launch an initiative in Jan 2016 to evangelize the use of Telematics for better risk management of Trucking fleets in the GTA. Contact Raj Mody Cell: 647-303-4907 email raj.mody@claimstech.ca for a no-obligation presentation and quote
Motor insurance telematics - Five value creation leversMatteo Carbone
The telematics business evolution - from a niche Underwriting solution focused on younger and low-mileage drivers to a mainstream solution broadly applied on motor portfolios – require the creation of an integrated approach based all the five levers previously described. This approach have the potential to be a real game changer in the motor insurance business.
Using our fleet telematics and the intuitive user interface you can quickly understand where your assets are, where they have been and where they are going. You can even alter their schedule live in real time from the transport office.
Our vehicle telematics systems let you assign your resources where they will be most effective and by understanding how the fleet is being driven, focus training where it will have the most positive impact to improve the overall performance of your fleet.
Microlise will also help you to streamline driver and customer communications with affordable and safe messaging; and hands free voice calls.
Find out more - https://www.microlise.com/fleet-manag...
Claimstech (Canada) Inc. in association with GOFLEET will launch an initiative in Jan 2015 to evangelize TELEMATICS with Fleet Insurance Brokers and Fleet Managers in the GTA. Please contact raj.mody@claimstech.ca Cell:+1-647-303-4907 to request a no-obligation presentation and quote for implementing a Telematics based fleet risk managment strategy
A presentation by Ken Bailey, executive divisional director, Compass Fleet Management (a division of MiX Telematics). Delivered at the 1st annual Fleet Management Conference held at the Indaba Hotel in Johannesburg, South Africa
The SC&RA Pilot Car Task Force has worked diligently to foster a productive dialogue between the pilot car industry and carriers. This breakout session will discuss expectations of both parties regarding insurance, inter vehicle communications and more! Plus–you’ll get a sneak peek at a document to lead carriers and pilot car companies into mutually beneficial service agreements.
Speakers: Maureen Mandich, Owner, New York Truck Escorts & Permits, Inc.
Mike Morgan, President National Pilot Car Association Founder/Member of Pit Row Services LLC
Rob Simon, Vice President Heavy Haul & Specialized, Bennett Motor Express
Randy Sorenson, President, RSA Network Inc. & PEVOA
Verizon launched ThingSpace IoT (Internet of Things) platform to simplify the development and deployment of the IoT applications. Followings show the insights regarding Verizon strategy perspectives for developing the IoT connected services to make Verizon as the IoT service leader in 2016.
Advanced technology on the horizon within the industry is equally exciting and unsettling because of the unknown regulatory impact. In this session, Mr. Doerr will demonstrate how to create management plans as the industry addresses developments in future video accountability, crash avoidance systems and autonomous vehicles.
Speaker: Joe Doerr, Specialized Transportation Program Manager, NBIS
NEW LAWSUITS AND INTEREST GROUP CONCERNS KEEP CSA CONTROVERSIES BREWINGWalt Metz
Back in February I wrote a comprehensive review of Compliance, Safety, Accountability (“CSA”), the safety compliance monitoring program administered by the Federal Motor Carrier Safety Administration (“FMCSA”). Since then I have written three articles updating the constantly changing CSA landscape. My most recent CSA update was published in the July, 2012 edition of The Transportation Lawyer, a quarterly legal journal by the Transportation Lawyers of America, entitled “Recent Developments Show CSA Continues to be a Work in Progress”. At the conclusion of that latest article I said, that “[t]he implementation of CSA will be ongoing for the near future … The process has already been much slower than many would like, has not been without controversy and will likely generate new controversy. Stay tuned!” It did not take long before the filing of two major lawsuits and other developments called for yet another update article, this article entitled: “New Lawsuits and Interest Group Concerns Keep CSA Controversies Brewing”. CSA continues to be a controversial work in progress and this article summarizes the two new lawsuits and the other controversies that have recently arisen over CSA and the related Pre-Employment Screening Program (PSP).
Don’t miss this opportunity to hear from legal experts without having to pay a retainer! This panel of three experienced attorneys will guide you through real life cases of catastrophic incidents and the resulting litigation. They’ll also share best practices to protect your business from liability resulting from high-value cargo loss, serious injuries, environmental exposures and regulatory enforcement issues.
Speakers: J. Allen Jones III, Attorney at Law, Benesch Friedlander Coplan Aronoff, LLP
C. Fredric Marcinak, Attorney at Law -Transportation Industry Group, Smith Moore,
Leatherwood, LLP
Alan Rucker, Director & Attorney, Law Kane Russell Coleman & Logan PC
A supply chain consists of all parties involved
directly or indirectly, in fulfilling a customer request. The supply
chain includes not only the manufacturers and suppliers, but also
transporters, workhouse, retailers and even customers
themselves. Within each organization, such as a manufactures,
the supply chain includes all functions involved in receiving and
filling a customer request. These functions include, but are not
limited to, new product development, marketing operations,
distributions, finance, and customer service. Supply chain
management (SCM) is the management of an interconnected or
interlinked between network, channel and node businesses
involved in the provision of product and service packages
required by the end customers in a supply chain. Supply chain
management spans the movement and storage of raw materials,
work-in-process inventory, and finished goods from point of
origin to point of consumption. It is also defined as the "design,
planning, execution, control, and monitoring of supply chain
activities with the objective of creating net value, building a
competitive infrastructure, leveraging worldwide logistics,
synchronizing supply with demand and measuring performance
globally.
Claimstech (Canada) Inc.in association with GOFLEET will launch an initiative in Jan 2016 to evangelize the use of Telematics for better risk management of Trucking fleets in the GTA. Contact Raj Mody Cell: 647-303-4907 email raj.mody@claimstech.ca for a no-obligation presentation and quote
Motor insurance telematics - Five value creation leversMatteo Carbone
The telematics business evolution - from a niche Underwriting solution focused on younger and low-mileage drivers to a mainstream solution broadly applied on motor portfolios – require the creation of an integrated approach based all the five levers previously described. This approach have the potential to be a real game changer in the motor insurance business.
Using our fleet telematics and the intuitive user interface you can quickly understand where your assets are, where they have been and where they are going. You can even alter their schedule live in real time from the transport office.
Our vehicle telematics systems let you assign your resources where they will be most effective and by understanding how the fleet is being driven, focus training where it will have the most positive impact to improve the overall performance of your fleet.
Microlise will also help you to streamline driver and customer communications with affordable and safe messaging; and hands free voice calls.
Find out more - https://www.microlise.com/fleet-manag...
This eBook is focused on helping anyone who is even remotely responsible for a fleet of workplace vehicles and the people who use them. You might work in or own a courier company, freight business, public transport organisation, or simply have sales and service people in your cars and trucks delivering advice, goods or support day in and day out if you do then this most certainly applies to you
The importance of security is paramount in today's dynamic Fleet Management Services in Bangalore. The implementation of a comprehensive protection program is essential, regardless of whether you are managing a small business with a few vehicles or a large enterprise fleet.
OUR COMPANY
Interactive Driving Systems is a global provider of DRIVER SAFETY MANAGEMENT SOLUTIONS. We work with our clients on shaping and influencing their drivers' attitude and behavior towards safer travel. This is achieved through Virtual Risk Manager's (VRM) award winning solution – CRASH FREE CULTURE. VRM helps bring organisational policy to life; ensuring expectations are reinforced and understood across the entire organisation.
OUR PRIMARY GOAL IS TO HELP CLIENTS REDUCE DRIVER INCIDENTS, COLLISIONS, LICENCE ENDORSEMENTS AND INJURIES YEAR ON YEAR.
3+ Keys to Proactive Underwriting (1).pdfCogitate.us
What is the advantage of insurance technology built by insurance
people? It has been designed with a passion to solve problems and meet your needs based on real-life experiences by people who have held your roles. Those who have done the job of producer, underwriter, product manager, CFO, and CIO, know firsthand the functions and features that impact speed to market and your ROI at a granular level. Welcome to
Cogitate and an introduction to future-ready underwriting on a modern
policy administration platform.
Virtual Risk Manager global overview july 2013 SAVM Fleet(PTY)Ltd
Our mission is to help our clients across the world develop a holistic approach to their fleet risk management strategy that ensures a continuous cycle of activity that saves lives, exceeds global compliance standards, builds brand value and minimises safety, insurance and liability exposures.
We do not believe in waiting for a collision to take place before acting. Our aim is stop the collisions from happening in the first place! This means all your employees who 'drive for work purposes' are involved in your program.
Our approach is a partnership with our clients - we will provide up to the minute best practice information that influences your drivers attitude and behaviour behind the wheel, you will provide the leadership, discipline and consequence if they choose to behave differently.
Crash Free Culture, our flagship total solution, addresses the following key elements in order to create a long term solution:
• Safety Culture evolution and reinforcement: RiskFOUNDATION
• Pro-active risk assessment of all drivers: RoadRISK
• Indexing of all drivers MVR, Crash / Collision and RoadRISK data: DriverINDEX
• Training and Interventions with all drivers based on DriverINDEX: RiskCOACH
• BenchMARKING of progress: Internal and External
Our approach also recognises the importance of an individual's rights to privacy and data security and we have worked with our Global IT Partner NTT to ensure a server infrastructure that meets and exceeds the requirements of US 'safe harbor' and European 'data protection' standards. In addition, your drivers will understand exactly what information is collected, where it is secured and how it is used to help protect them while driving for work purposes.
Every piece of information collected and stored on behalf of our clients is secured within our patented management information system available to our clients across the globe 24/7.
Aon understands the challenges faced by fleet operators in managing the cost of motor related incidents and ensuring that Duty of Care responsibilities are met. These responsibilities place a significant burden on organisations to understand and manage the risks associated with employees who drive at work. The potential for significant liability and incident-related costs requires organisations like yours to develop robust and effective motor fleet management systems and operational processes.
Aon Fleet Complete offers a full package of services essential to the successful management and control of commercial, business and grey fleets. Fleet Complete is a comprehensive and structured programme including:
- Total Cost of Risk Analysis and Claims Benchmarking
- Assessment of Occupational Road Risk focussed on drivers, vehicles and journeys
- Examination and development of policies, processes and fleet operations
- Risk Management solutions to reduce incident rates and associated costs
Fleet Complete provides risk management solutions that help our clients to:
- Understand and reduce both known and hidden incident-related costs and the causes of poor loss performance
- Optimise the motor insurance programme and provide the opportunity for informed choices regarding risk appetite and risk retention thresholds
- Develop robust and fit-for-purpose policies, processes and management systems
- Lower operational costs and make efficient use of assets
- Document the required evidence of meeting Duty of Care obligations for audit and other stakeholder purposes
- Protect their brand and reputation from the consequences of motor incidents
Parking facility revenue audits and operational consulting are at the heart of what we do at AuditPark. Contact us today and see how we can improve your operations and overall bottom line.
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Companies Turn to Credible, Real-World Observations to Monitor
Their Drivers
Many motor carriers in today’s culture still use decals such as “How’s My Driving; call 800 #s” in order
to reduce accidents and increase driver awareness. Unfortunately, this program is only as credible
as the person reporting on the vehicle. In fact, many Safety Directors have dubbed these reports as
“non credible observations.” Now there are service providers available that have focused on this
issue and will proactively and randomly seek out your vehicles and perform credible observations
using a network of experienced law enforcement officers and motor carrier safety managers trained in
road safety, traffic enforcement, and covert surveillance.
One such service provider is “Is My Driving Safe,” headquartered in Tampa, FL. In May 2005, Is My
Driving Safe introduced their Driver Surveillance Program, which was conceived with a former
Chairman of the ATA Safety and Loss Prevention Management Council. Since its inception, they
have performed over 40,000 observations for customers whose fleet sizes range from 200 to 10,000
drivers.
In today’s industry, costs are constantly rising due to driver accidents, speeding, tailgating and other
aggressive driving behaviors that can cause higher insurance premiums. In order to focus on and
reduce these major issues, most service providers use agents/monitors who perform speed and
following distance readings and describe any other issues or driving infractions they observe. Most
companies see a drastic reduction in speeding and accidents, which translate into a reduction in
insurance premiums and ISS ratings.
But what should you look for in a driver observation service provider? First and foremost, you need
to ensure that your drivers are being observed by credible agents. The use of credible, neutral
agents who have no stake in the outcome of the report will help ensure reporting reliability. By using
providers that hire only credible agents who are active or retired law enforcement officers, motor
carrier safety managers, and private investigators, you benefit from individuals professionally trained
in performing traffic and safety observations. Using their training, the credible agent can see more in
five minutes than a “civilian” motorist calling the 1-800 number could in fifteen minutes.
The search for credible agents is a long, thorough process. Some service providers recruit through
law-enforcement periodicals and websites to attract only the best qualified candidates. Potential
monitors/agents must submit a resume that details their law-enforcement experience, traffic-
enforcement experience, surveillance experience, and any other special skills that relate to the truck
driving industry. The service provider may even maintain a comprehensive database that lists each
agent’s training and certifications in areas such as speed detection (using laser, radar, GPS, pacing,
etc.), court-certified speed, basic traffic, defensive driving, DOT safety, accident reconstruction, and
more. Agents work as independent contractors, so there are no additional costs to the service
provider.
In addition to agent credibility, some of the keys when selecting a service provider are: great
coverage, quick submission of reports, and a focus on the major issues that cause accidents.
Companies should select a service provider that has a large network of active agents nationwide (or
at least in their service area), who can perform observations any time of the day, any day of the
week. The agents should be submitting their reports electronically within 24-48 hours (but no later
than four days), as most Safety Managers want to discuss the report with their drivers while the event
may still be fresh in their mind.
Credible agents should observe drivers in a random and inconspicuous manner over a minimum
distance of five miles and five minutes, noting the date, exact time, driver’s speed, following distance,
erratic driving, road conditions, etc. By performing multiple speed and following distance checks over
an extended time, driving patterns become apparent and the “you caught me in a bad spot” defense
by the driver can be prevented.
Chris Hackler, Corporate Director of Safety for Arnold Transportation Services said, “We found our
fleet receptive to knowing these reports were being conducted by professionals over a minimum of
five miles. …another major advantage is the timeliness of the report; having it within 24 hours
(usually within a few hours of observation) gives you real time data to address immediately, not
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2. days/weeks later. Nine out of ten times, when we address a negative report, our driver recalls the
time, place and even vehicle involved. This allows us to walk through the situation and recommend
procedures to prevent it from happening again.”
Report reliability is also bolstered through agent neutrality. By using a service provider who, in-turn,
uses monitoring agents, there is no bias or favoritism, and therefore no incentive for the agent to
“catch” a driver in the act of driving poorly. Agents are paid on a per-report basis, whether the
findings are positive or negative.
Using a service provider instead of doing your own observations can enable your Safety Managers to
maximize their focus on safety. Some companies occasionally put their Safety Managers in the field
to perform observations in the same locations (usually from terminal to terminal), but a service
provider can perform reports nationwide without the added expense of a vehicle, fuel, insurance and
mileage. It is generally far less expensive to pay per observation than to send your Safety Managers
out on the highways.
Using a service provider that offers nationwide random reporting utilizing a network of credible agents
is a proactive, money-saving alternative to the “How’s My Driving” decals. They provide data that a
company can use and trust to protect the company, protect their bottom line, and protect the public.
Scott S. McDonald
Co-Founder/ CIO
Is My Driving Safe Inc. & Global Process Solutions
scott@ismydrivingsafe.com
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Page 2 of 2North American Transportation Management Institute
10/1/2007http://articles.natmi.org/articles/article-3.html