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Fleet Operator Recognition 
Scheme (FORS) 
Peter Binham 
FORS Manager
 Introduction to FORS 
 FORS is a unique industry led accreditation scheme aimed at 
transforming road fleet activity in London 
 Helps operators to measure and monitor performance 
 Helps operators to ensure and demonstrate lawfulness and 
best practice 
 Links to responsible procurement 
 Free to join, voluntary and open to any company operating vehicles 
in London/UK
 FORS is designed to improve: 
 Safety 
 Efficiency 
 Environmental protection
 Who is involved in FORS? 
Strategic Partners 
Key Suppliers
Management 
Responsibilities & 
authority 
Competent 
person 
Communication 
Vehicles 
Roadworthiness 
Documentation 
Fleet 
performance 
Drivers 
Training & 
assessment 
Driving at work 
Fitness & health 
Operations 
Transport safety 
Transport control 
Fines &charges 
Accident 
investigation 
Specialist goods 
Fleet 
operator 
requirements
 Overview of FORS bronze audit 
 Audits Formally undertaken by 
FTA 
 Company is audited against the 
FORS Standards 
 Bronze Audit is a health check of 
policies and systems’ 
 Opportunity to recognise the 
audits conducted by others
Congestion 
Emissions 
Safety 
Compliance 
Actively 
committed 
Evidencing 
improvements 
Lawful 
Register 
Action Plan 
Pass 
Audit 
Fail
 Physical benefits
 Responsible Procurement 
 Many customers now expect fleet operators to provide a demonstration of a 
commitment to sustainable fleet activities; 
 FORS shows this commitment = FORS is a contractual requirement 
 FORS offer real competitive advantage
Safety 
 Reduced injury collisions by 41 per cent 
and reduced total collisions by 25 per cent 
Legal compliance 
 76% less likely to be involved in Licence/insurance offences 
 64% less likely to be involved in Most Serious 
Infringements (MSI) offences 
 50% less likely to be involved in Drivers hours offences
 FORS workshops and training 
 Manager workshops – A series of 9 manager/supervisor level workshops to 
manage policies best practice relating to fuel and emissions, safety fines 
and charges and performance. 
 Online driver training – helping drivers become safer, greener and more 
efficient 
 Safe Urban Driving Course (SUD)
Training figures: 
 Over 10,500 drivers have attended the Safe Urban Driving 
 Over 1,200 fleet managers trained 
 Over 2,100 drivers have studied the e-learning work related and road safety 
cycle safety modules 
 Over 230 ‘practitioner’ graduates
 Other benefits 
 Guides 
 Toolkits 
 Discounts on products/services 
 Case Studies 
 Networking opportunities
Current accredited operators 
Bronze 2,000 operators 150,000 vehicles 
Silver 165 operators 19,000 vehicles 
Gold 30 operators 13,000 vehicles
FORS Future 
 FORS is already a national scheme 
 Currently out to tender seeking national delivery partner 
 Continue to be inserted as contractual requirement 
 Other Local / Transport Authorities
 Summary 
 Free to join 
 Operational confidence 
 Distinction 
 Operational efficiency 
 Access to advice and guidance 
 Offers, discounts and benefits 
www.fors-online.org.uk
 Questions

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Peter Binham, FORS Manager at Transport for London - Fleet Operator Recognition Scheme (FORS)

  • 1. Fleet Operator Recognition Scheme (FORS) Peter Binham FORS Manager
  • 2.  Introduction to FORS  FORS is a unique industry led accreditation scheme aimed at transforming road fleet activity in London  Helps operators to measure and monitor performance  Helps operators to ensure and demonstrate lawfulness and best practice  Links to responsible procurement  Free to join, voluntary and open to any company operating vehicles in London/UK
  • 3.  FORS is designed to improve:  Safety  Efficiency  Environmental protection
  • 4.  Who is involved in FORS? Strategic Partners Key Suppliers
  • 5. Management Responsibilities & authority Competent person Communication Vehicles Roadworthiness Documentation Fleet performance Drivers Training & assessment Driving at work Fitness & health Operations Transport safety Transport control Fines &charges Accident investigation Specialist goods Fleet operator requirements
  • 6.  Overview of FORS bronze audit  Audits Formally undertaken by FTA  Company is audited against the FORS Standards  Bronze Audit is a health check of policies and systems’  Opportunity to recognise the audits conducted by others
  • 7. Congestion Emissions Safety Compliance Actively committed Evidencing improvements Lawful Register Action Plan Pass Audit Fail
  • 9.  Responsible Procurement  Many customers now expect fleet operators to provide a demonstration of a commitment to sustainable fleet activities;  FORS shows this commitment = FORS is a contractual requirement  FORS offer real competitive advantage
  • 10. Safety  Reduced injury collisions by 41 per cent and reduced total collisions by 25 per cent Legal compliance  76% less likely to be involved in Licence/insurance offences  64% less likely to be involved in Most Serious Infringements (MSI) offences  50% less likely to be involved in Drivers hours offences
  • 11.  FORS workshops and training  Manager workshops – A series of 9 manager/supervisor level workshops to manage policies best practice relating to fuel and emissions, safety fines and charges and performance.  Online driver training – helping drivers become safer, greener and more efficient  Safe Urban Driving Course (SUD)
  • 12. Training figures:  Over 10,500 drivers have attended the Safe Urban Driving  Over 1,200 fleet managers trained  Over 2,100 drivers have studied the e-learning work related and road safety cycle safety modules  Over 230 ‘practitioner’ graduates
  • 13.  Other benefits  Guides  Toolkits  Discounts on products/services  Case Studies  Networking opportunities
  • 14. Current accredited operators Bronze 2,000 operators 150,000 vehicles Silver 165 operators 19,000 vehicles Gold 30 operators 13,000 vehicles
  • 15. FORS Future  FORS is already a national scheme  Currently out to tender seeking national delivery partner  Continue to be inserted as contractual requirement  Other Local / Transport Authorities
  • 16.  Summary  Free to join  Operational confidence  Distinction  Operational efficiency  Access to advice and guidance  Offers, discounts and benefits www.fors-online.org.uk