This document outlines the responsibilities and focus areas of the VP of Internal Management position. The VP will be responsible for designing internal communication channels, managing organizational culture, overseeing IT resources, supporting a knowledge management project, and creating and monitoring process implementation and optimization. Specific deliverables include providing information to the local committee, establishing KM procedures, mapping and optimizing processes, and providing IT and internal management support. Key focus areas for 2013 include knowledge management, process optimization, internal communication culture, and phases modification for the first quarter.