This document outlines traits of a positive attitude and ways to maintain one. It identifies common sense, courtesy, enthusiasm, friendliness, open-mindedness, self-control, sense of humor, tact, and voice control as key traits. It also discusses taking positive actions, thinking positively, communicating positively, building self-esteem, being enthusiastic, and having an optimistic outlook as important steps. The document aims to help students analyze positive attitudes in case studies.