The document outlines the updates and features of IBM Connections, highlighting advancements in collaboration and mobile capabilities, aimed at enhancing user productivity and experience. Key features include improved integrations, mobile app functionalities, community collaboration tools, and planned external collaboration enhancements for 2014. Additionally, it emphasizes the importance of user engagement and the evolving landscape of social business software.

1. ID400: What's New and
Coming in IBM Connections
Luis Benitez, Sr. Product Manager, IBM
David Brooks, STSM & Lead Architect, IBM
© 2014 IBM Corporation

2. Who We Are
Luis Benitez, Sr. Product Manager, IBM
@lbenitez
http://www.lbenitez.com
!2
David Brooks, STSM & Lead Architect, IBM

3. Share away…
Learning about the awesomeness of
#IBMConnections at ID400 in #IBMConnect !
!3

4. Please Note
IBM’s statements regarding its plans, directions, and
intent are subject to change or withdrawal without
notice at IBM’s sole discretion.
Information regarding potential future products is
intended to outline our general product direction and
it should not be relied on in making a purchasing
decision.
The information mentioned regarding potential
future products is not a commitment, promise, or
legal obligation to deliver any material, code or
functionality. Information about potential future
products may not be incorporated into any contract.
The development, release, and timing of any future
features or functionality described for our products
remains at our sole discretion
2 !4
Performance is based on measurements and
projections using standard IBM benchmarks in a
controlled environment. The actual throughput or
performance that any user will experience will vary
depending upon many factors, including
considerations such as the amount of
multiprogramming in the user’s job stream, the I/O
configuration, the storage configuration, and the
workload processed. Therefore, no assurance can be
given that an individual user will achieve results
similar to those stated here.

5. Agenda
IBM Social
Business
in the
Market
!5
IBM
Connections
in 2013
New features
Key Platform Integrations
IBM
Connections Mobile / Desktop plugins
2014
Entitlements
Resources &
Information

6. IBM Social Business Leadership
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings.
Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties,
expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
!
1Source:
!6
Gartner Magic Quadrant for Social Software in the Workplace, September 2013
The Forrester Wave™: File Sync and Share, Q3 2013; Cloud Strategies for Online Collaboration Software Vendors, Q3 2012, and Enterprise Social Platforms, Q3 2011,
Forrester Research, Inc.
3Source: IDC: Number 1 position from 2009-2012, IDC Worldwide Enterprise Social Software 2013-2017 Forecast and 2012 Vendor Shares: From ESS to ESN, doc #241323, June 2013.
4Source: Aragon Research Globe for Enterprise Social Software, September 2012
2Source:

7. Deliveries in 2013
Cloud:
Mobile Community files, forums,
bookmarks
!
IBM Connections 4.5
IBM Connections Content Manager
Outlook Sidebar Plug-in
Activity stream portlet
Jan
Mobile:
Support iPad Mini/ iOS 6.1
I'm Following view now default
!7
Mar
On-prem:
Mobile @-mentions
Mobile post to community/profile
Mobile single tap to view file
Mobile access Downloads from
main nav
Cloud:
Activity Streams & Microblogging
Community microblogging
Social bridging (cloud/on-prem)
Community Events
View open questions per community
Threaded comments in blogs
Edit comments in blogs
Email digests
Wiki Table of contents
Mobile microblogging & file sync
Notifications in mobile open mobile app
New media gallery / wikis (cloud/on-prem)
Cloud:
File Sync on desktop
Increase % of relevant info in stream
Consolidated views in homepage
Activity stream badging
Community polls/surveys
Community landing page
Community soft delete
@mentions in blogs/ideation
Separate My Activities/Communities
View forum replies sequentially
Mobile Push Notifications for Action
Required
On-prem:
Community polls/surveys
OpenOffice plug-in for Connections
Quickr → CCM migration tools
On-prem:
Community-owned folders
Mobile file sync
CCM on Mobile
AirPlay of Docs presentations
!
Sept
Jun
Cloud:
Cloud update to Connections 4.5
Next Gen Theme, Global search
MS Office & Desktop plugins
Mobile Community folders, Mobile contacts
On-prem:
IBM BPM & Connections integration
Government 2.0 Template for Portal
Mobile two factor authentication
Mobile action required in streams
!
Dec
IBM Docs on Mobile
cloud)
IBM File Viewer
(on-prem)
AirPrint support
(cloud/on-prem)
IBM Connections
Suite 4.5.1
!
!
Next Gen Theme
(on-prem)
!

8. IBM Connections in 2013
6 !8

9. Embed the Activity Stream in Other Contexts
AVAILABLE
!
!
!
!
!9
Leverage the activity stream
in any OpenSocial container
Expose as is or pin to a filter
(i.e. a community)
Uses embedded applications
to enable full interaction
Out of the box integration
with IBM WebSphere Portal &
Notes 9.0 Social Edition
2013

10. Social Business Processes
Bring customers/stakeholders closer to processes
!10
IBM BPM embedded in Connections
allows users to process tasks in
context: Connections, Notes, Portal,
mobile, etc
AVAILABLE
AVAILABLE
2013
2013

11. Act Faster in the Homepage
Respond in context and move on to the next task
AVAILABLE
2013
See the conversation inline
and respond in context
!11

12. Forums
Reduce support costs with customer self-help
AVAILABLE
2013
Identify and act on
“Open Questions” to foster
community collaboration and
engagement
!12

13. Blogs
Generate new product and services faster
AVAILABLE
2013
Threaded comments
Ability to edit comments
!13

14. Polls and Surveys
Get a pulse on your team
AVAILABLE
!
!
!
!
!
!
!
!14
12
Web-based survey/poll
designer
Create single question polls
Multiple questions in one
page
Define which responses are
required
Place questions in a logical
order on a page
Control how questions flow
with rules
Notifications in the stream to
raise awareness and
engagement
2013

15. IBM File Viewer
Instantly access file content
AVAILABLE
!
!
!
!
!
!15
2013
Preview files without
downloading
Print and present full
screen directly from
Preview mode
Expanded community
support with Blogs,
Ideation, and Wikis
Native access to files with
your mobile device
Download from the
catalog: http://
catalog.lotus.com
IBM File Viewer
Instantly access files content

16. Updated Mobile Apps
Interact with your network anytime, anywhere
"
!16
On-Premises
"
@mentions
"
Inline Liking
"
Two Factor Authentication
"
Review & Approve CCM files
"
SmartCloud
"
Communities
"
Files
"
Forums
"
Bookmarks
"
People Support (Android)
AVAILABLE
2013

17. Mobile File Sync
Anytime anywhere collaboration
AVAILABLE
!
!
!
!
2013
Automated file sync eliminates
the stress of having to download
the latest version
Can sync via LTE/4G/3G or WiFi
Only to save bandwidth
View if files on other devices are
out of sync
Push notifications let the app
know when a file has been
updated
See which files have been
sync'ed to other devices and
which are out of date
Differential sync is automatic
to save bandwidth and time
!17

18. IBM Docs
Improve simplicity and efficiency by which teams build documents
AVAILABLE
!
!
!
!
!18
Preview, present and print
files without downloading
Web-based editors for
creating and sharing
documents, spreadsheets,
and presentations
Real-time co-editing of
documents available in Mobile
AirPlay dual-display mode
(present on one screen, and
view speaker notes on your
tablet)
2013

19. Mobile
Anytime anywhere collaboration
!
!
!
DELIVERED
TO CLOUD
AND ON PREM
New Media Gallery Layout
Take pictures and videos
in the field and collaborate
with those back in the
office
Take snapshots of a
whiteboard and share
back meeting notes
Browse through media quickly
and upload using device camera
!19

20. Mobile
Anytime anywhere collaboration
!
!
Review and make edits to
documents while on the
go to capture information
while it's fresh on your
mind
Get access to how-to's
and solutions
View and edit wiki pages
anytime, anywhere
!20
DELIVERED
TO CLOUD
AND ON PREM

21. OpenOffice 4.0 Integration
Seamlessly include Files and Profiles during a meeting
AVAILABLE
2013
!21

22. Sametime 9 Integration
Real-time collaboration in context
AVAILABLE
2013
Click-to-chat,
Click-to-call,
Click-to-meet
!22

23. Sametime 9 Integration
Use Files inside a meeting
!
!
!
!23
Share from Connections
Files into a Sametime
Meeting room
Include IBM Connections
Profiles to provide context
to meeting participants
Multi-way video in mobile
meetings
AVAILABLE
2013

24. New Partner Solutions in 2013
Growing the ecosystem
And more...!
To learn more: Visit the Product Showcase & http://catalog.lotus.com
!24

25. What’s Planned for 2014
23
!25

26. 2014 Focus
External
Collaboration
!26
Desktop and
Mobile
Personalized
Experience

27. 2014 Focus
External Collaboration
Desktop and
Mobile
!27
Personalized
Experience

28. Create a community for external collaboration
Employees can be designated to
create an external community
!28
Designs Subject to Change Without Notice

29. Inviting an external user into a community
Yellow bar remains fixed to identify
the community as external
Typeahead will find external
people who are already registered
!29
Designs Subject to Change Without Notice

30. Invite anyone with just an email address
Integrates with your business control
systems to allow invitation
directly from within
the community
!30
Designs Subject to Change Without Notice

31. First time experience for new users
New user must register with the
system, and then logs in
!31
Designs Subject to Change Without Notice

32. First time experience for new users
External user only sees what
they have access to
(Communities or Files)
!32
Designs Subject to Change Without Notice

33. External user comes into the community
All community content is
available to the external user
!33
Designs Subject to Change Without Notice

34. External user sees basic business card information of members
External users can see business cards
but not Profiles; cannot view the directory
!34
Designs Subject to Change Without Notice

35. External user comments in the Activity Stream
Easily identify external users
anywhere in Connections
!35
Designs Subject to Change Without Notice

36. Viewing an external user
Employees can find external users in
the directory & can see their profiles
!36
Designs Subject to Change Without Notice

37. Improved Email Notifications
Default text can be used or a
personal message from the inviter
Option to learn more
Clear actions for the
recipient to take
!37
Designs Subject to Change Without Notice

38. 2014 Focus
Desktop and Mobile
External
Collaboration
!38
Personalized
Experience

39. Synchronize your files to your desktop
# Synchronize files between your
Connections files repository,
your desktop file system, and
your mobile devices.
# Round trip editing with local
changes updated
automatically.
# Have the latest version
available at all times.
!39
Designs Subject to Change Without Notice

40. CCM Enhancements
!
!
Archive all Connections content including
CCM documents with IBM Content Collector
for compliance
Broad release of Quickr to CCM migration
tool
!
Windows Explorer integration
!
Usage Metrics
!
MS Office integration
!
Combined Community Files & CCM Files
!40
Plans are subject to change without notice
Designs Subject to Change Subject to Change
Designs Without Notice

41. Mobile Updates and Enhancements
# Day at a Glance to quickly scan for new and
updated info
# Notifications to be alerted to important info
# History to find your way back
# Saved Searches to focus on specific projects or
people
# Updated UI for iOS 7 and Android to drive
engagement
# Updated Blogs UX to optimize finding and
reading
2
# Personalized navigation to make it easier to get
around
# Search enhancements for better results
!41
Designs Subject to Change Without Notice

42. Mobile Updates and Enhancements
!
!
!
!42
A new way to navigate
−
Customizable to each user's needs
−
Favorite your most visited areas
−
Get back to recent places with History
view
Tune the stream to your needs
−
Search and filter the stream makes
finding content easier
−
Custom streams of people and
communities
A fresh look at blogs
−
One screen hub for all blogging needs
−
An amazing reading experience
−
Pin posts to read later
−
Search and explore content
Designs Subject to Change Subject to Change
Designs Without Notice

43. 2014 Focus
Personalized
Experience
External
Collaboration
!43
Desktop and
Mobile

44. IBM Connections Homepage
Enhancements to drive productivity
View all of your notifications
consolidated into one area
Real-time notifications keep you
engaged in relevant conversations
Link previews summarize the
content without having to go to it
!44
Designs Subject to Change Without Notice

45. IBM Connections Homepage
Quick access to the content you need
Instant access to the recently visited
content you care about
!45
Designs Subject to Change Without Notice

46. IBM Connections Homepage
Search your stream and find what you need
Search Activity Stream to
find messages and content
!46
Designs Subject to Change Without Notice

47. People typeahead search
Find who you need — now!
"
Just type, no waiting –
fast look-up
!
"
Personalized results find
users by partial name
matches via your
extended network
relationships
!
"
Find your contact even
with misspellings
!
"
!47
Combine names with
tags to refine results
Designs Subject to Change Without Notice

48. @-mentions everywhere
!48
Designs Subject to Change Without Notice

49. Community Folders
Organize your community files in folders. Follow a community folder
to get notified of new documents.
!49
Designs Subject to Change Without Notice

50. Consolidated file viewer in Communities
Preview file contents from
within your community files
Create custom gallery based
on community folder
Expanded detail on files
shows preview or
playback of content
!50
Designs Subject to Change Without Notice

51. Embed files in the rich text editor
Quickly and easily embed
files within
the rich text editor
!51
Designs Subject to Change Without Notice

52. Copy/paste images in rich text editor
Paste images directly into
the rich text editor
!52
Designs Subject to Change Without Notice

53. Other tidbits
!
5 new languages: Indonesian, Bulgarian, Croatian, Romanian, and Slovak
!
New search dictionaries for Thai & Hebrew
!
Upgrade to Dojo 1.9
!
Support for WebSphere 8.5.5
!
Support for IE10/IE11
!
Installer improvements for CCM and Metrics
!53

54. In Summary…
External
Collaboration
!54
Desktop and
Mobile
Personalized
Experience

55. Oh… and there’s one more thing…
23
!55

56. New rich text editor
Admins can replace out of the box rich text editor
with Ephox rich text editor
!56

57. Don’t miss these sessions
# KEY101 – Social Next: The Evolution of Collaboration to the Leading Social Platform, Jeff Schick, Mon @ 11a
# ID400 – What's Coming in IBM Connections, Luis Benitez/David Brooks, Mon @ 1p/3:45p
# AD301 – What's New on the IBM Social Business Toolkit, Mark Wallace/Manish Kataria, Mon @ 2:15p
# BP304 – What We Wish We Had Known: Becoming an IBM Connections Admin, Gab Davis, Mon @ 3:45p
# ID605 – Make Your Microsoft Stack Social with IBM Connections, Baan Slavens/Steve Foley, Mon @ 5p
# ID403 – Social and Content – Better Together with IBM Connections Content Manager, Rene Schimmer, Tues @ 11:15a
# KEY103 – The Power of Social Software in the Enterprise, Jim Battle/Heidi Ambler, Tues @ 1:30p
# INV115 – Pardon the Interruption: Social Business Hot Topics, Luis Suarez/Louis Richardson/Luis Benitez, Tues @ 5:30p
# INV117 – If You Build It, Will They Come? Debunking The Myths of Social, Joyce Davis/Suzanne Livingston, Weds @ 8:15a
# ID507 – IBM Connections + Portal for Exceptional Digital Experiences, Albert Nichols/Margaret Rora, Weds @ 10a
# ID401 – What's New in IBM Connections Mobile, Baan Slavens/Chris Reckling, Weds @ 4:15p
# ID405 – The Power of Files with IBM Connections, Steve Foley/Ed Shockley, Weds @ 5:30p
# AD302 – New Ways to Work with Your IBM Connections Communities, Luis Benitez/Bruce Roberts, Thurs @ 10a
# ID402 – A Look Inside IBM's Deployment of IBM Connections, Bill Kilduff/Jay Boyd, Thurs @ 10a
!57

58. Engage online
!
SocialBiz User Group socialbizug.org
– Join the epicenter of Notes and Collaboration user groups
!
Follow us on Twitter
– @IBMConnect and @IBMSocialBiz
!
LinkedIn http://bit.ly/SBComm
– Participate in the IBM Social Business group on LinkedIn:
!
Facebook https://www.facebook.com/IBMSocialBiz
– Like IBM Social Business on Facebook
!
Social Business Insights blog ibm.com/blogs/socialbusiness
– Read and engage with our bloggers
53
!58

59. # Access Connect Online (http://connect2014.com)to complete your session surveys using any:
– Web or mobile browser
– Connect Online kiosk onsite
54
!59

60. Legal Disclaimer
© IBM Corporation 2013. All Rights Reserved.
The information contained in this publication is provided for informational purposes only. While efforts were made to verify the
completeness and accuracy of the information contained in this publication, it is provided AS IS without warranty of any kind, express or
implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without
notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this publication or any other
materials. Nothing contained in this publication is intended to, nor shall have the effect of, creating any warranties or representations
from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM
software.
References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which
IBM operates. Product release dates and/or capabilities referenced in this presentation may change at any time at IBM’s sole discretion
based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any
way. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by
you will result in any specific sales, revenue growth or other results.
All customer examples described are presented as illustrations of how those customers have used IBM products and the results they
may have achieved. Actual environmental costs and performance characteristics may vary by customer.
Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.
All references to Greenwell refer to a fictitious company and are used for illustration purposes only.
!60

61. Acknowledgments and Disclaimers
Availability. References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates.
The workshops, sessions and materials have been prepared by IBM or the session speakers and reflect their own views. They are provided for informational purposes only, and are neither
intended to, nor shall have the effect of being, legal or other guidance or advice to any participant. While efforts were made to verify the completeness and accuracy of the information
contained in this presentation, it is provided AS-IS without warranty of any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise
related to, this presentation or any other materials. Nothing contained in this presentation is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its
suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software.
All customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs and
performance characteristics may vary by customer. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you
will result in any specific sales, revenue growth or other results.
© Copyright IBM Corporation 2014. All rights reserved.
# U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.
# IBM, the IBM logo, ibm.com, and Lotus are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both. If these and
other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol (® or ™), these symbols indicate U.S. registered or common law trademarks
owned by IBM at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. A current list of IBM trademarks is
available on the Web at “Copyright and trademark information” at www.ibm.com/legal/copytrade.shtml
Other company, product, or service names may be trademarks or service marks of others.
55
!61

62. External Resources and Information
New IBM Social Landing Page
http://ibm.com/social
Latest product info, research, podcasts, and more
http://www.ibm.com/lotus/connections
IBM Connections Team Blog
http://ibmsocialsoftware.com
Assets, discussion, and opinion about
driving the adoption of IBM social software
http://www.ibm.com/blogs/socialbusiness
Customer Success Stories
http://www.ibm.com/social-business/us/en/
customers.html
App/Widget Catalog
http://catalog.lotus.com
!62

63. Capitalize on Innovation with IBM Subscription & Support
Access to New Software Innovations at your
convenience
#
Incremental Enhancements
#
Full version and release upgrades
#
Patches and security enhancements
Access to 24x7 online & phone technical
support
#
Profile-driven download, delivery and electronic
notifications
#
#
#
Access to technical experts and support
professionals in 140 languages
Diagnostic tools, fixes, forums, self-help, Redbooks,
security alerts and technical documentation
Rapid response to severity 1 service requests
One year included with your initial IBM Passport Advantage® or IBM Passport
Advantage Express® software purchase
Meet us at the Solution Showcase : Ped #s 229, 231, 232 & BD-2

64. Social Business
is not an option
– it's a mandate
Social Business
delivers real
business value
Becoming a Social
Business is easy
with IBM
Connections
Start Your Social Business Journey
ibm.com/social
!64