This document provides an overview and summary of IBM's social collaboration platform and strategy. It discusses IBM Connections as the leading social platform, how it is moving to the cloud with offerings like mail, meetings, docs, and more. It also summarizes new features and priorities for IBM Connections, Sametime, and other collaboration tools, including enhanced mobile and cloud capabilities. The goal is to help organizations improve collaboration and productivity through social and cloud-based solutions.

1. Key 101: Social Next: The
Evolution of Collaboration
To The Leading Social
Platform
Jeff Schick, IBM
Robert Spaltenstein, AMOS IT Suisse AG
© 2014 IBM Corporation

2. Please Note
IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole
discretion.
Information regarding potential future products is intended to outline our general product direction and it should not be relied
on in making a purchasing decision.
The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver
any material, code or functionality. Information about potential future products may not be incorporated into any contract.
The development, release, and timing of any future features or functionality described for our products remains at our sole
discretion
Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The
actual throughput or performance that any user will experience will vary depending upon many factors, including
considerations such as the amount of multiprogramming in the user’s job stream, the I/O configuration, the storage
configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve
results similar to those stated here.
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3. Evolution Of Collaboration To The Leading Social Platform
 The platform
 The cloud
– Mail
– Meetings and chat
– Docs
– IBM Connections
 Robert Spaltenstein of Allianz
 Our community of partners
 Closing thoughts
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4. Announcing IBM Connections
Social
Networking
Mail
Chat
Docs
Meetings
Content
XPages
IBM Connections platform
IBM Connections SDK tool-kit
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5. IBM Connections Toolkit
Enable customer-centric solutions to be created via the use of APIs as well as support for
open standards
New
extension
points
Updated SDK
New APIs
Open
Simple
Security Rich
Mobile-Ready
Private
Cloud
Services
On-Premises
Business Processes
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Public
Cloud
Services
Third party
ISV
Applications

6. Cloud Directions For 2014

Enhanced Offerings
−
−
−
−
−

Enhanced Delivery Options
−
−
−
−

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PaaS - Domino Application server on SoftLayer
Dedicated options
SaaS economies of scale
Enhanced migration and onboarding services
GRC and Compliance
−

New web mail experience
Meetings and chat with enhanced audio / video
Enhanced guest model
Mobile everywhere
Continuous Delivery – ongoing updates
Including solutions for social content
Flexible Ways to Purchase

7. IBM Domino® Applications For Cloud
What’s Coming
 An expressway for bringing Domino Applications
to the cloud
−
New or existing customer applications
−
Based on
ISV solutions
 Leveraging the IBM SoftLayer cloud infrastructure
−
Automated, Highly Available
−
Worldwide data center footprint
−
Pay per use and scale as needed
 Work with ISSC and IBM Business Partners to
customize and manage
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"IBM SoftLayer allowed QDiligence to quickly stand up an
optimized cloud based infrastructure for our Domino based
corporate directors and officers questionnaires solution."
- Russell Maher Principal, QDiligence

8. We
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waste
a lot of time
at work

9. Organizations lose:
 $1,250 per user in annual
productivity because of time
spent dealing with spam
 $1,800 per user on unnecessary
emails from co-workers
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Source: http://blogs.atlassian.com/2012/09/collaboration-best-practices-3-reasons-email-hurts-productivity/

10. IBM Mail Next
Focus on your work, not your inbox
Empowered mail that helps you:
 Focus on your top priorities
 Find anything in your inbox or archive
 Dominate your action items
IBM Mail Next
 FAST search
 TUNE-IN the important, TUNE-OUT
the yammering
 OPTIMIZED for mobile, web
 DELIVERED in the cloud
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Designs Subject To Change

11. Dashboard
IBM Mail Next
My “VIPs,” or
management chain, or
experts, or…
My
calendar
Things “I owe”
others
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Things “others
owe me”
Designs Subject To Change

12. IBM Mail Next
Hover and click (or
gesture on mobile
device)
Go to my
inbox
“What needs my
attention?”
“Flip” to reveal
meeting details
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Designs Subject To Change

13. IBM Mail Next
“What’s
new?”
Team
analytics
“Mute” a
thread or
conversation
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Designs Subject To Change

14. IBM Mail Next
Team
analytics
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Designs Subject To Change

15. IBM Mail Next
Powerful, faceted
Search
Easily share content
with a community
In-line
attachment
preview
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Designs Subject To Change

16. IBM Sametime 9
Practical Desktop Video
Part Of
Social
Modern User
Experience
Simplify
Sametime
Full Mobile
Capabilities
Ready For The Cloud
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17. Meetings And Chat In The Cloud
Now based on Sametime 9 technology
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18. Information Worker Frustrations
Related to working with documents
 Technology advances have facilitated
the velocity and distribution of content
 But content creation, editing and review
still require
….manual intervention
 and that costs
….time and resources
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19. IBM Social Document Strategy
When and where you need documents in context
Light-weight web editing
Public or Private cloud options
Commenting & discussions
Attention management
Author awareness
Synchronously and asynchronously
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Mobile device support
Review & comment
Light-weight editing
Online or Offline viewing
Rich presentation client
Desktop editing support
Complex business documents
Connectors to access, sync and
manage Connections files

20. IBM Docs Next
A better way to create documents...together
Produce, revise and communicate in a more effective way
Chat and presence experience
Assignment based workflow
Mobile Editing and Viewing
AirPlay® dual-display mode
Online co-editing from iPad®
Viewing on Androidtm
Extended Portfolio Support
API models for plug-ins and workflows
Connections Content Manager
ECM Content Navigator
Designs Subject To Change

21. IBM Docs
User roles and functions
Sales
Solution architects, sales, legal experts and the account
manager are working on competitive proposals, able to
access the latest updates anytime from anywhere.
Human Resources
Periodicaly update regulations, and maintain version
history within shared communitiies.
Management
Support your team with reviews and feedbacks directly in
shared documents, and quickly check the status of tasks
and assignments.
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Marketing
Work from different locations to produce
new collateral asyncronously with conversational
commenting
Product Management
Collaborate quickly on design goals using design thinking
methodologies and presentation artifacts.
Sales
Sellers are able to quickly leverage existing content without
meetings or emails with one-click file creation from
templates.

22. IBM Connections Next
Internal and External Collaboration
Share files and communities with business partners and customers
Invite Partner Or
Customer to Join
New User Receives e-mail Invitation
Registers & Logs In
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Designs Subject To Change
Community Content
Available To New User

23. IBM Connections Next
 Focus on user engagement
Easily Return To Recently
Visited Content
Customize Activity Streams
For Your Needs
See thumbnail view of a website
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Designs Subject To Change

24. IBM Connections Next
 Notification Center to focus your attention
Notification Center
Real time notifications from
across Connections
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Designs Subject To Change

25. IBM Connections Next
 Mobile
Easily Return To Recently
Visited Content
Mark favorite
content
Personalized
navigation bar
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Designs Subject To Change

26. File Sync
On Mobile Today
Always have the most recent data
 Synchronize files between your:
– Connections files repository
– Desktop file system
– Mobile devices.
What’s Next
 Automated file sync eliminates the stress of
having to download the latest version
 Differential sync is automatic to save
bandwidth and time
 Easily view which files have been sync'ed to
other devices and which are out of date
 Pick and choose which files you would like to
sync
Designs Subject To Change
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27. IBM Connections Next
Enhanced Files experience and the File Gallery
Manage, organize, and
share your files visually
Preview files before
downloading them
Media Gallery On
Mobile Device
Community Overview Page
Documents and media can
be shown in a gallery
Community folders can be shared onto
the overview page and browsed
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Designs Subject To Change

28. IBM Connections Content Manager Next
 User experience enhancements
– Desktop integration
Thumbnail images of
documents
 Usage metrics
Designs Subject To Change
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29. Moving To Cloud… Simplified
With the “Bridge to Cloud” Play
Renew mail subscriptions
….and apply on-premises investments to seats in the cloud
……for little to no additional cost

30. Client Success Program: SmartCloud
 Dedicated to every client's success with IBM SmartCloud through
....Delivery of comprehensive, proactive, and personalized advisory services and support
Designed For Clients of All Sizes
Small • Medium • Enterprise
On Premises • Hybrid • SmartCloud
Provides Complete Lifecycle Coverage
Delivers Structured Metrics & Reporting
Ongoing advice and support,
focused on real business outcomes
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Supports Each Step of On-boarding
Helping you succeed,
however you measure success

31. Partners
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32. Several Of The Must See Sessions
Monday
1:00- 2:00PM
KEY102: IBM Messaging and Collaboration: Innovations and Priorities for Today and Tomorrow
Kramer Reeves, Director, Product Management
Scott Souder, Program Director, M&C, Notes, iNotes, Connections Mail
3:45-4:45PM
KEY104: Transforming Life's Work - IBM Social Business Cloud Strategy
Rebecca Buisan, Director of Product Management and Marketing, IBM Social Business Cloud
5:00-6:00PM
KEY105: The IBM Sametime Roadmap: Because Social Isn't Social If You Can't Communicate
Kramer Reeves, Director, Product Management
John Del Pizzo, Program Dir, Social Communications & Head of Sametime Product Management
Tuesday
11:15-12:15PM
KEY108: IBM Collaboration Solutions Application Development
Kramer Reeves, Director, Product Management
Mikael Orn, Director, IBM Social Business Cloud
Philippe Riand, STSM, ICS Social Application Development Architect
1:30-2:30PM
KEY103: The Power of Social Software in the Enterprise
Jim Battle, Director Social Software Development
Heidi Ambler, Director of Product Management, Social Software
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connectcloudsessions.com

33. Announcement Summary
IBM Connections
IBM Mail “Next”
Domino Applications
in the Cloud
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34. Summary
 IBM is providing a fully integrated social business platform
that provides:
– The easiest environment for collaborating both internally
with employees and externally with customers and
partners
– A full set of integrated, secure services for enterprise
customers (e.g. Social, Collaboration, Messaging, Unified
Communications, Document Mgmt, etc)
– Extensibility options (e.g. API integration, solutions, etc)
– All supported on a variety of deployment choices
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35. Engage Online
Draft
 SocialBiz User Group socialbizug.org
– Join the epicenter of Notes and Collaboration user groups
 Follow us on Twitter
– @IBMConnect and @IBMSocialBiz
 LinkedIn http://bit.ly/SBComm
– Participate in the IBM Social Business group on LinkedIn:
 Facebook https://www.facebook.com/IBMSocialBiz
– Like IBM Social Business on Facebook
 Social Business Insights blog ibm.com/blogs/socialbusiness
– Read and engage with our bloggers
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36. Draft
 Access Connect Online to complete your session surveys using any:
– Web or mobile browser
– Connect Online kiosk onsite
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37. Acknowledgements and Disclaimers
Availability. References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates.
The workshops, sessions and materials have been prepared by IBM or the session speakers and reflect their own views. They are provided for informational purposes only, and are neither
intended to, nor shall have the effect of being, legal or other guidance or advice to any participant. While efforts were made to verify the completeness and accuracy of the information
contained in this presentation, it is provided AS-IS without warranty of any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise
related to, this presentation or any other materials. Nothing contained in this presentation is intended to, nor shall have the effect of, creating any warranties or representations from IBM or
its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software.
All customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs and
performance characteristics may vary by customer. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you
will result in any specific sales, revenue growth or other results.
© Copyright IBM Corporation 2014. All rights reserved.
 U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.
 IBM, the IBM logo, ibm.com, Domino and Sametime are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or
both. If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol (® or ™), these symbols indicate U.S. registered or
common law trademarks owned by IBM at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. A current list of
IBM trademarks is available on the Web at “Copyright and trademark information” at www.ibm.com/legal/copytrade.shtml
Other company, product, or service names may be trademarks or service marks of others.
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