The document provides updates on solutions in the utilities industry. It describes how EGAT in Thailand launched an online marketplace called "ENGY Market" to promote products from local communities around EGAT sites. It outlines how Enel X and Volvo developed integrated electric vehicle charging solutions including home charging stations and public charging options. It also discusses how Entergy Louisiana expanded utility bill relief options for customers experiencing financial difficulties due to COVID-19, including flexible payment plans tailored to individual situations.