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Ibos Where management and visual information meets
- 1. Where management and visual information meets info@sophsof.com Copyrights to Sophsof Technologies LTD
- 2. Business Overview • We reinforced IT Technology Management best practices (CCS, ITIL, BSM), integrates it with Business Management needs to create a visual infographics framework with near real time alerts and Key Performance Indicators (KPI’s) for all management layers. • software provides complex IT’s and businesses with true organizational transparency with essential alerts. key performance indicator (KPI), is an industry jargon for economical and non economical information by which an organization evaluate its success or the success of a particular activity in which it is engaged. Copyrights to Sophsof Technologies LTD
- 3. CIO and Infrastructure manager current state CRM ERP Internal / External IT Services MS Office Regulations BI Risk Management Technology Fault Management Management Performance Management KM, ECM Copyrights to Sophsof Technologies LTD
- 4. Example: CIO Manager Service view modeling • The CIO Service view contain all the relevant services and KPI’s Copyrights to Sophsof Technologies LTD
- 5. Example: IT Infrastructure Manager Architecture view Copyrights to Sophsof Technologies LTD
- 6. Example: IT Infrastructure Manager Architecture view Copyrights to Sophsof Technologies LTD
- 7. Example: Data Center Manager Service view – Step 1, Collect • We collect or create all the relevant building blocks and KPI’s data from their management systems (CCS Systems , CMDB, ERP , CRM , Excels etc.): ▫ IT Components: Servers, Storage, Network, Security etc. ▫ Data Center Infrastructure Components: A/C, Electricity, Fire Systems, etc. ▫ HR & Business Components: Operation team, contracts, SLA’s etc. Copyrights to Sophsof Technologies LTD
- 8. Example: Data Center Manager Service view – Step 2, Design • We draw the data center with our designer includes all relevant building blocks Name= Dmx001 Name= Exchange001 Rack View Utilization= 81% Utilization=55% Free Space= 34% Type=HP DL585 End of Warranty=0512 OS=Win64Bit Temp High = 31* End of Warranty=0512 Name= Elec 1-7 Utilization= 77% Free Circuits=12 Copyrights to Sophsof Technologies LTD
- 9. Example: Data Center Manager Service view – Step 3, Share Copyrights to Sophsof Technologies LTD
- 10. Example: Data Center Manager Service view – Step 2, Design • If there are few data centers we will create another service that contain the relevant data centers services created etc. Copyrights to Sophsof Technologies LTD
- 11. Example: Data Security Manager Service view – Step 2, Design Copyrights to Sophsof Technologies LTD
- 12. Example: IT Service (Application) Manager Service view – Step 2, Design • Application logical and infrastructure view Copyrights to Sophsof Technologies LTD
- 13. Example: IT Service (Application) Business view Expenses Income Copyrights to Sophsof Technologies LTD
- 14. Example: CIO Manager Service view – Step 3, Share • The CIO Service view contain all the relevant services and KPI’s Copyrights to Sophsof Technologies LTD
- 15. Example: CIO Manager Service view – Step 3, Share • The CIO Service view contain all the relevant services and KPI’s Copyrights to Sophsof Technologies LTD
- 16. Example: CIO Manager Service view – Step 3, Share • The CIO Service view contain all the relevant services and KPI’s Copyrights to Sophsof Technologies LTD
- 17. Example: Operation Manager Service view – Step 3, Share Copyrights to Sophsof Technologies LTD
- 18. Example: Operation Manager Service view – Step 3, Share Copyrights to Sophsof Technologies LTD
- 19. Example: same way goes for example for … Copyrights to Sophsof Technologies LTD
- 20. Example: same way goes for example for … Copyrights to Sophsof Technologies LTD
- 21. Example: Gas station Manager Service view – Step 2, Design Gas Co. Station View Employees Employee=Judi Ram Monthly hours=145 Perf.=112% Name= Cashier01 Perf.=95% Login=08:45 23Feb2012 Employee=Joe Bear Perf.= 68% Name=Washing01 Name= Tank01 Employee=Simon Ann Perf.=112% Perf.=95% Type=Octane 95 Tank Level= 18% Next Review =0512 Copyrights to Sophsof Technologies LTD
- 22. Copyrights to Sophsof Technologies LTD
- 23. Copyrights to Sophsof Technologies LTD
- 24. Example: same way goes for example for Region Hospital Manager Service view – Step 2, Design Copyrights to Sophsof Technologies LTD
- 25. IT as a Business Architecture Operation Finance Development CIO IT Managers Regulation HR Infrastructure CTO IT Layer Visual Business CMDB ERP Reports CRM Management Layer Operation Layer Data Layer Operational DB’s Technical DB’s Finance DB’s Monitor Layer Applications Infrastructure Technical Layer Copyrights to Sophsof Technologies LTD
- 26. Benefits • The place where management and visual information meets • Infographics(WYSIWYG) Business Management CCS • Near real time Business & Technology as a Business alerts • Infrastructure solution with templates for the main silos • True organizational transparency Business , Technology and their relationship on one Visual platform • Quick and easy implementation • Significant improvement in business efficiency • Better-informed decisions • Significant reduction in OPEX Copyrights to Sophsof Technologies LTD
- 27. Managers New state with Sophsof’s iBOS CRM Office Internal / External Office BI KPI’s Office SOX Risk BI Management Manager With iBOS ERP BPM BI Fault Management KPI’s CMDB Performance Technology Management Technology Management Technology Management Reputation KM, ECM Technology Management ERP ECM Management Management Copyrights to Sophsof Technologies LTD
- 28. Infographics Business Management Operating System Where management and visual information meets info@sophsof.com Copyrights to Sophsof Technologies LTD