The document discusses how a powerful global conversation has begun on the Internet through new ways for people to share knowledge, which has led to markets becoming smarter faster than most companies; it introduces the Cluetrain Manifesto from 1999 which argued that markets are conversations and that most organizations only communicate what they want their markets to hear rather than engaging in real two-way discussion; and the document questions whether organizations are hiding cool employees who could engage in conversation with markets online.
This document is a presentation in Portuguese by Flávio Mendes from IBM about social business. It discusses how social media and networks are changing business models, gives examples of how companies like CEMEX and United have incorporated social media, and outlines IBM's social intranet platform. It also analyzes social media sentiment during a Brazil vs. England soccer match.
Deck used in the opening keynote presentation I gave to the "Global Social Media Summit: The Authentic Social Enterprise" of the Arthur W. Page Society in London on October 3, 2012.
Event info: http://www.awpagesociety.com/events/globalsmsummit2012/
Discussion: #PageGlobal2012
KGA for CCBF - Corporate reputation and social mediaWalter Jennings
The document summarizes a half-day workshop on getting active in social media. It discusses key topics like where sociology and technology converge, best practices for B2B social media excellence, building a social media campaign, and getting started with a social media approach. The workshop includes hands-on stations for building profiles and campaigns on platforms like Facebook, Twitter, YouTube and LinkedIn. It emphasizes starting by listening, building trust through honesty and transparency, and using social media to inform, educate and build relationships over time.
Following the advent of “digital”, it’s my opinion that the things people think have changed haven’t, but some things have changed that aren’t yet widely understood.
The document discusses how businesses can predict future workforce requirements in the face of disruptive forces like digitization and generational trends. It identifies three main trends that are reshaping human resources: every business model is being digitally disrupted, the workforce is taking control through mobile technology and remote work, and different generations require different approaches to technology adoption. The document advocates that businesses understand these trends, be adaptable to change, and create collaborative workplaces for all generations.
The document discusses the rise of social data and how it presents both opportunities and challenges for businesses. It notes that social media usage has surpassed email usage and that both consumer and enterprise social networks have seen dramatic growth in recent years. However, it also explains that the massive amounts of social data being created risks becoming an "onslaught" due to information overload if not properly analyzed and filtered. The document argues that social analytics, which involves listening to social ecosystems and tapping into collective intelligence, can help businesses derive value from social data by addressing issues like information silos and obscured information.
This document discusses the transition to social business and smarter workforces. It notes that technologies like social media, mobile devices, big data and analytics are changing how people work and interact. This is driving changes in the workplace where knowledge is shared collaboratively and decisions can be made in real-time. The document outlines IBM's experience in transitioning to a social intranet and using social tools and platforms to recruit and develop talent, recognize contributions, and manage learning and leadership development. Specific metrics and programs undertaken by IBM in Brazil are provided as examples.
The document discusses how a powerful global conversation has begun on the Internet through new ways for people to share knowledge, which has led to markets becoming smarter faster than most companies; it introduces the Cluetrain Manifesto from 1999 which argued that markets are conversations and that most organizations only communicate what they want their markets to hear rather than engaging in real two-way discussion; and the document questions whether organizations are hiding cool employees who could engage in conversation with markets online.
This document is a presentation in Portuguese by Flávio Mendes from IBM about social business. It discusses how social media and networks are changing business models, gives examples of how companies like CEMEX and United have incorporated social media, and outlines IBM's social intranet platform. It also analyzes social media sentiment during a Brazil vs. England soccer match.
Deck used in the opening keynote presentation I gave to the "Global Social Media Summit: The Authentic Social Enterprise" of the Arthur W. Page Society in London on October 3, 2012.
Event info: http://www.awpagesociety.com/events/globalsmsummit2012/
Discussion: #PageGlobal2012
KGA for CCBF - Corporate reputation and social mediaWalter Jennings
The document summarizes a half-day workshop on getting active in social media. It discusses key topics like where sociology and technology converge, best practices for B2B social media excellence, building a social media campaign, and getting started with a social media approach. The workshop includes hands-on stations for building profiles and campaigns on platforms like Facebook, Twitter, YouTube and LinkedIn. It emphasizes starting by listening, building trust through honesty and transparency, and using social media to inform, educate and build relationships over time.
Following the advent of “digital”, it’s my opinion that the things people think have changed haven’t, but some things have changed that aren’t yet widely understood.
The document discusses how businesses can predict future workforce requirements in the face of disruptive forces like digitization and generational trends. It identifies three main trends that are reshaping human resources: every business model is being digitally disrupted, the workforce is taking control through mobile technology and remote work, and different generations require different approaches to technology adoption. The document advocates that businesses understand these trends, be adaptable to change, and create collaborative workplaces for all generations.
The document discusses the rise of social data and how it presents both opportunities and challenges for businesses. It notes that social media usage has surpassed email usage and that both consumer and enterprise social networks have seen dramatic growth in recent years. However, it also explains that the massive amounts of social data being created risks becoming an "onslaught" due to information overload if not properly analyzed and filtered. The document argues that social analytics, which involves listening to social ecosystems and tapping into collective intelligence, can help businesses derive value from social data by addressing issues like information silos and obscured information.
This document discusses the transition to social business and smarter workforces. It notes that technologies like social media, mobile devices, big data and analytics are changing how people work and interact. This is driving changes in the workplace where knowledge is shared collaboratively and decisions can be made in real-time. The document outlines IBM's experience in transitioning to a social intranet and using social tools and platforms to recruit and develop talent, recognize contributions, and manage learning and leadership development. Specific metrics and programs undertaken by IBM in Brazil are provided as examples.
The document discusses the challenges of digital governance across Europe and how businesses have responded. It addresses:
1) How social behaviors and trends differ significantly across European borders, making a centralized strategy difficult.
2) Common challenges businesses face in implementing pan-European digital strategies, such as differences in culture, resources, and speed of adoption across markets.
3) How businesses have moved from an "inside-out" approach, with efforts bubbling up from individual markets, to various centralized governance models to better coordinate digital activities across borders.
4) Examples of companies that have developed hub-and-spoke and centralized governance models to manage thousands of projects, websites, and languages for their digital presence
A presentation to regional CIOs in Hong Kong on the value of social media in business with a focus on the benefits of its deployment inside the company - "Change comes from within"
Social Media in Plastics Additives & Concentrates Market - Presented at AMI ...Eric Albee
Leveraging social media to grow companies in the plastics additives and concentrates market. We are all in an online social world and this is not going to change, only get more intense. We must adapt and adopt strategies to capitalize on this networking opportunity, and fitting it into our overall marketing strategies.
The document provides information about the Future of Cloud Computing and Enterprise 2.0 conference taking place over two days. Day 1 will focus on Enterprise Social Media and examine how social media can improve internal communications and engagement. Day 2 will examine Cloud Computing and how cloud-based solutions can assist developments in community building. The conference will include keynote speakers, panels, and case studies on topics such as measuring social media usage, building applications in the cloud, security issues, and the future potential of cloud computing.
Mark Piesing investigates if the office will even exist in a future dominated by social media and the internet. Interviews Leon Benjamin, co-founder Sei Mani for Warwick Business School's international magazine
Web3 And The Next Internet - New Directions And Opportunities For STM PublishingMills Davis
The new ecosystem for scientific, technical, and medical (STM) publishing is digital, trans-semiotic, data and knowledge intensive, social, connected, collaborative, community-driven, mobile, multi-channel, immersive, and massively networked and computational.
In this era of open, co-evolving, networked techno-socio-economic processes, commercial publishing models based on exclusive literature collections are simply not enough.
By understanding changes coming with Web 3.0 and the next internet, STM publishers can identify new roles and profitable business opportunities.
The 2012 Roundtable on Institutional Innovation convened leaders to explore how organizations can stay atop today’s constant technological advancement. In the current economic environment, growth and underemployment are two outstanding national, indeed international, problems. While technological advances and globalization are often cited as instigators of the current plight, they are also beacons of hope for the future. Connecting the Edges concludes that by integrating the core of an organization with the edge, where innovation is more likely to happen, we can create dynamic, learning networks.
IR 2.0 International Benchmark Study / University of LeipzigKristin Koehler
The cross-national IR 2.0 study conducted by the University of Leipzig / Department Communication Management in summer 2011 focused on company-owned investor relations websites as well as Twitter, Facebook, YouTube and SlideShare usage for IR purposes by the 150 largest companies listed in DAX, CAC, FTSE, DJIA and Nikkei. The content analysis revealed usage patterns and identified tools, topics, and intensity of use, dialogical approaches and functions. An engagement index offered the possibility for ranking lists within the indices as well as among the different countries. Additionally, the influence of industrial sectors or sales markets was tested.
The document summarizes key takeaways from the re:publica 2009 conference. It discusses how collaborative innovation is becoming a useful tool for companies to leverage collective intelligence. Social networks are mainly used for communication and fun. Borders between online and offline worlds are blurring. Bloggers now have significant influence over elections and corporations. Open source principles are becoming standard. Learning 2.0 is already integrated into education. Copyright regulations will fade as more access the internet through mobile versus desktop. Germany lags behind in adopting new technologies.
The document introduces a Social Web Manager tool for enterprises. It summarizes that social media is growing rapidly and transforming online experiences. However, enterprises face issues with social media adoption like lack of commitment, best practices and controls. The Social Web Manager features help secure outgoing messages, participate in conversations from one place, measure campaign results, and support multiple brands/campaigns with minimal footprint. Screenshots show monitoring both user-generated and enterprise-published content.
The Homegrown community epitomizes constant device usage, with complex contact strategies tailored for different groups. Members fragment communication channels for privacy and control, while embracing new ways to connect. Battery life is a key concern, driving proactive power management like app killing and charging opportunities. Smartphones are "always on" and "ever active", with members listing daily apps from alarms to searches. New layers of connectivity offer intimacy options, but functionality must remain lean to preserve battery in these power-hungry lifestyles.
eXDb aims to provide an optimal network for decision-makers in the oil and gas industry to efficiently conduct business. eXDb's network database contains over 20,000 contacts that can be networked with to expand business, build competence, find jobs, and make sales. The network focuses on building connections, transferring competence, and influencing business politics to help reduce costs across industry projects.
An introduction to social media for brands, part of a seminar given to clients and fellow agencies in Sept 09. A high level overview of what is social media and how you can use it
GfWM Position Paper Knowledge Management and Enterprise 2.0gfwm
This document is a translation of the German version of the position paper available at http://www.slideshare.net/gfwm/gfwm-positionspapier-wissensmanagement-und-enterprise-20. It describes the position of Germany-based GfWM Knowledge Management Society.
The document discusses the 40th anniversary of Unix and its unexpected origins as an accidental creation by programmers given time off from work. It then talks about how the new media cafe aims to provide smiles and encouragement to fellow travelers in this rapidly changing new media age, as technologies, concepts and models advance quickly. Finally, it provides a directory of topics covered in the issue, including industry news, technology trends, case studies, research, and tools.
Leveraging Social Media, PR and Internal Comms 2010 - Lars VoedischLars Voedisch
Session at the "PR & Media 2010 Congress" in Singapore: A new paradigm for communicators - Leveraging social media, PR and internal communications in the digital age
What do corporate communicators need to
know about social media and what does it
mean for your organisation
Linking PR efforts to business objectives
Managing strategic media relations in
times of continuous change and crisis
What do our internal stakeholders expect
Identifying and understanding the new
influencers
Leveraging on upcoming trends and
opportunities
This document discusses the dilemma of using social media for intelligence purposes. On one hand, social media intelligence (SOCMINT) could help keep the public safe by identifying threats. However, national security also depends on public support, and social media challenges conceptions of privacy and consent. SOCMINT does not fit easily into current legal frameworks and raises issues about privacy, surveillance, and how data is accessed and used. The paper argues for establishing ethical principles and reviewing legislation to ensure any SOCMINT use is legitimate, proportional, and has public support.
How can I develop an intranet 2.0 strategy? Which tools best suit my strategy? The number of social media tools available to organizations today can be overwhelming. With your organization’s efficiency and collaboration on the line, it’s important to pick the right one. Despite their potential impact, the best social media tools are seldom chosen by organizations looking to support their unique intranet 2.0 strategies.
Join Carmine Porco, GM and VP of Client Deliverables, as he walks through several social media tools, explaining their pros and cons, their benefits to an organization, and the ideal intranet environment to support them.
Learning outcomes:
• Learn the steps to developing an intranet 2.0 strategy (where to start)
• Learn the correct methodology to choosing the right intranet 2.0 tool
• Discover which social media tools best suit your organization
• Learn how to maintain an effective intranet 2.0 environment
• See different technologies
Promise Of Web 2.0 Inside The Firewall Fed Press Dec 9Carmine Porco
The document discusses the promise and challenges of implementing Web 2.0 technologies on corporate intranets. It notes that intranets using Web 2.0 achieved higher performance and employee engagement. However, many intranets fail due to lack of governance, support, and measurable goals. Successful intranet 2.0 implementations require leadership support, a strategic plan, and ongoing maintenance.
Ovum Trends to Watch 2014: Enterprise Collaboration and The Workplace of the ...Richard Edwards
Ovum's outlook for enterprise collaboration in 2014.
This presentation was first delivered at an EE's Customer Forum, Emirates Stadium, London, on 5th November.
Presented by Toby Ward, Founder, Prescient Digital Media, the Examining the Top Intranets presentation features 7 leading intranets and digital workplaces from the 2019 intranet conference, the Digital Workplace & Intranet Global Forum. The 2020 conference is in NYC, Dec. 1-2 (www.IntranetGlobalForum.com)
The document discusses strategies for building thriving social communities in organizations. It recommends 10 key strategies: 1) ignite the community by launching it strongly and enabling participation, 2) create a culture of belonging, 3) set shared business objectives, 4) manage the scope of the community carefully, 5) appoint a community manager, 6) transform time and space by allowing global and asynchronous participation, 7) leverage the wisdom of the crowd, 8) recognize and reward participation, 9) identify and empower community leaders, and 10) sustain momentum over the long term.
The document discusses the challenges of digital governance across Europe and how businesses have responded. It addresses:
1) How social behaviors and trends differ significantly across European borders, making a centralized strategy difficult.
2) Common challenges businesses face in implementing pan-European digital strategies, such as differences in culture, resources, and speed of adoption across markets.
3) How businesses have moved from an "inside-out" approach, with efforts bubbling up from individual markets, to various centralized governance models to better coordinate digital activities across borders.
4) Examples of companies that have developed hub-and-spoke and centralized governance models to manage thousands of projects, websites, and languages for their digital presence
A presentation to regional CIOs in Hong Kong on the value of social media in business with a focus on the benefits of its deployment inside the company - "Change comes from within"
Social Media in Plastics Additives & Concentrates Market - Presented at AMI ...Eric Albee
Leveraging social media to grow companies in the plastics additives and concentrates market. We are all in an online social world and this is not going to change, only get more intense. We must adapt and adopt strategies to capitalize on this networking opportunity, and fitting it into our overall marketing strategies.
The document provides information about the Future of Cloud Computing and Enterprise 2.0 conference taking place over two days. Day 1 will focus on Enterprise Social Media and examine how social media can improve internal communications and engagement. Day 2 will examine Cloud Computing and how cloud-based solutions can assist developments in community building. The conference will include keynote speakers, panels, and case studies on topics such as measuring social media usage, building applications in the cloud, security issues, and the future potential of cloud computing.
Mark Piesing investigates if the office will even exist in a future dominated by social media and the internet. Interviews Leon Benjamin, co-founder Sei Mani for Warwick Business School's international magazine
Web3 And The Next Internet - New Directions And Opportunities For STM PublishingMills Davis
The new ecosystem for scientific, technical, and medical (STM) publishing is digital, trans-semiotic, data and knowledge intensive, social, connected, collaborative, community-driven, mobile, multi-channel, immersive, and massively networked and computational.
In this era of open, co-evolving, networked techno-socio-economic processes, commercial publishing models based on exclusive literature collections are simply not enough.
By understanding changes coming with Web 3.0 and the next internet, STM publishers can identify new roles and profitable business opportunities.
The 2012 Roundtable on Institutional Innovation convened leaders to explore how organizations can stay atop today’s constant technological advancement. In the current economic environment, growth and underemployment are two outstanding national, indeed international, problems. While technological advances and globalization are often cited as instigators of the current plight, they are also beacons of hope for the future. Connecting the Edges concludes that by integrating the core of an organization with the edge, where innovation is more likely to happen, we can create dynamic, learning networks.
IR 2.0 International Benchmark Study / University of LeipzigKristin Koehler
The cross-national IR 2.0 study conducted by the University of Leipzig / Department Communication Management in summer 2011 focused on company-owned investor relations websites as well as Twitter, Facebook, YouTube and SlideShare usage for IR purposes by the 150 largest companies listed in DAX, CAC, FTSE, DJIA and Nikkei. The content analysis revealed usage patterns and identified tools, topics, and intensity of use, dialogical approaches and functions. An engagement index offered the possibility for ranking lists within the indices as well as among the different countries. Additionally, the influence of industrial sectors or sales markets was tested.
The document summarizes key takeaways from the re:publica 2009 conference. It discusses how collaborative innovation is becoming a useful tool for companies to leverage collective intelligence. Social networks are mainly used for communication and fun. Borders between online and offline worlds are blurring. Bloggers now have significant influence over elections and corporations. Open source principles are becoming standard. Learning 2.0 is already integrated into education. Copyright regulations will fade as more access the internet through mobile versus desktop. Germany lags behind in adopting new technologies.
The document introduces a Social Web Manager tool for enterprises. It summarizes that social media is growing rapidly and transforming online experiences. However, enterprises face issues with social media adoption like lack of commitment, best practices and controls. The Social Web Manager features help secure outgoing messages, participate in conversations from one place, measure campaign results, and support multiple brands/campaigns with minimal footprint. Screenshots show monitoring both user-generated and enterprise-published content.
The Homegrown community epitomizes constant device usage, with complex contact strategies tailored for different groups. Members fragment communication channels for privacy and control, while embracing new ways to connect. Battery life is a key concern, driving proactive power management like app killing and charging opportunities. Smartphones are "always on" and "ever active", with members listing daily apps from alarms to searches. New layers of connectivity offer intimacy options, but functionality must remain lean to preserve battery in these power-hungry lifestyles.
eXDb aims to provide an optimal network for decision-makers in the oil and gas industry to efficiently conduct business. eXDb's network database contains over 20,000 contacts that can be networked with to expand business, build competence, find jobs, and make sales. The network focuses on building connections, transferring competence, and influencing business politics to help reduce costs across industry projects.
An introduction to social media for brands, part of a seminar given to clients and fellow agencies in Sept 09. A high level overview of what is social media and how you can use it
GfWM Position Paper Knowledge Management and Enterprise 2.0gfwm
This document is a translation of the German version of the position paper available at http://www.slideshare.net/gfwm/gfwm-positionspapier-wissensmanagement-und-enterprise-20. It describes the position of Germany-based GfWM Knowledge Management Society.
The document discusses the 40th anniversary of Unix and its unexpected origins as an accidental creation by programmers given time off from work. It then talks about how the new media cafe aims to provide smiles and encouragement to fellow travelers in this rapidly changing new media age, as technologies, concepts and models advance quickly. Finally, it provides a directory of topics covered in the issue, including industry news, technology trends, case studies, research, and tools.
Leveraging Social Media, PR and Internal Comms 2010 - Lars VoedischLars Voedisch
Session at the "PR & Media 2010 Congress" in Singapore: A new paradigm for communicators - Leveraging social media, PR and internal communications in the digital age
What do corporate communicators need to
know about social media and what does it
mean for your organisation
Linking PR efforts to business objectives
Managing strategic media relations in
times of continuous change and crisis
What do our internal stakeholders expect
Identifying and understanding the new
influencers
Leveraging on upcoming trends and
opportunities
This document discusses the dilemma of using social media for intelligence purposes. On one hand, social media intelligence (SOCMINT) could help keep the public safe by identifying threats. However, national security also depends on public support, and social media challenges conceptions of privacy and consent. SOCMINT does not fit easily into current legal frameworks and raises issues about privacy, surveillance, and how data is accessed and used. The paper argues for establishing ethical principles and reviewing legislation to ensure any SOCMINT use is legitimate, proportional, and has public support.
How can I develop an intranet 2.0 strategy? Which tools best suit my strategy? The number of social media tools available to organizations today can be overwhelming. With your organization’s efficiency and collaboration on the line, it’s important to pick the right one. Despite their potential impact, the best social media tools are seldom chosen by organizations looking to support their unique intranet 2.0 strategies.
Join Carmine Porco, GM and VP of Client Deliverables, as he walks through several social media tools, explaining their pros and cons, their benefits to an organization, and the ideal intranet environment to support them.
Learning outcomes:
• Learn the steps to developing an intranet 2.0 strategy (where to start)
• Learn the correct methodology to choosing the right intranet 2.0 tool
• Discover which social media tools best suit your organization
• Learn how to maintain an effective intranet 2.0 environment
• See different technologies
Promise Of Web 2.0 Inside The Firewall Fed Press Dec 9Carmine Porco
The document discusses the promise and challenges of implementing Web 2.0 technologies on corporate intranets. It notes that intranets using Web 2.0 achieved higher performance and employee engagement. However, many intranets fail due to lack of governance, support, and measurable goals. Successful intranet 2.0 implementations require leadership support, a strategic plan, and ongoing maintenance.
Ovum Trends to Watch 2014: Enterprise Collaboration and The Workplace of the ...Richard Edwards
Ovum's outlook for enterprise collaboration in 2014.
This presentation was first delivered at an EE's Customer Forum, Emirates Stadium, London, on 5th November.
Presented by Toby Ward, Founder, Prescient Digital Media, the Examining the Top Intranets presentation features 7 leading intranets and digital workplaces from the 2019 intranet conference, the Digital Workplace & Intranet Global Forum. The 2020 conference is in NYC, Dec. 1-2 (www.IntranetGlobalForum.com)
The document discusses strategies for building thriving social communities in organizations. It recommends 10 key strategies: 1) ignite the community by launching it strongly and enabling participation, 2) create a culture of belonging, 3) set shared business objectives, 4) manage the scope of the community carefully, 5) appoint a community manager, 6) transform time and space by allowing global and asynchronous participation, 7) leverage the wisdom of the crowd, 8) recognize and reward participation, 9) identify and empower community leaders, and 10) sustain momentum over the long term.
Brands as Services: How the IoT Is Creating New EcosystemsIPG Media Lab
Mel Wilson, Head of Strategy at IPG Media Lab, was a keynote speaker at the 2014 Geoweb Summit. This presentation examines how smart devices are creating new data which brands can use to develop new services, as well as ways for developers and marketers to work together.
Various Types of Vendors that Exist in the Software EcosystemPallavi Srivastava
This document discusses various types of vendors that exist in the software ecosystem. It begins by defining software ecosystems and describing different roles within software companies. It then provides background on the major types of vendors: hardware vendors, software vendors, service vendors, telecommunications vendors, and cloud vendors. For each type, it lists and describes the top 10 vendors in that category. The document concludes by discussing advantages and disadvantages of cloud computing.
The Benefits of Enterprise Social for IT ProfessionalsMicrosoft
This document discusses the benefits of enterprise social technologies like Microsoft Enterprise Social for IT professionals and businesses. Some key benefits include:
1) It allows companies to work like a network by improving internal and external collaboration, connecting employees across locations and departments.
2) It helps listen to what matters inside and outside the business through social listening and an enterprise social network.
3) It enables teams to adapt quickly to changes by facilitating real-time collaboration and faster knowledge sharing.
This document discusses IBM's Bluemix platform as a service. Bluemix allows developers to quickly build, deploy and manage applications on the cloud. It embraces Cloud Foundry as an open source platform and extends it with IBM, third party and community services. Developers can choose from various programming languages and services to build applications in minutes. Popular use cases for Bluemix include web applications, mobile backends, APIs and on-premise integration, and analytics and reporting. Bluemix offers flexible pricing models including free trials and pay-as-you-go options to encourage experimentation and adoption.
Most CEOs (63% to be exact) will change business
models in the next three years (Gartner). Organizations
must be agile. They must quickly adapt to change or
risk disruption. Speed is everything in this age of digital
transformation. Your organization’s ability to survive
depends on it.
The Telephone And Telegraph CorporationLori Gilbert
The document discusses the merger between Dixons Retail and Carphone Warehouse to form Dixons Carphone plc in August 2014. The merger combined two of the largest electrical retailers and services companies in the UK market. Both companies had seen falling margins in recent years. After several meetings, the companies agreed to a £3.8 billion "merger of equals" that created an electrical retailer selling a wide range of products from phones to fridges along with support services. The merger has helped the combined company gain more profit than the two companies achieved separately. Dixons Carphone plc now employs over 40,000 people across 9 countries in Europe.
How social software enhances your BusinessRoman Weber
How social software enhances your customer relations & sales success
On one side, everybody collects as many information as possible about their customers. But on the other hand, most companies don't realize the potential of this content. How could you apply this know-how to get a deeper picture of the customers needs?
You can build better customer relationships with social network integration. Reach your goals, implement projects faster and increase sales.
Connect social networks, customer relationship and company communities to create more business!
Roman Weber/Christian Guedemann - Create a smarter WorkforceLetsConnect
The document discusses how social software can enhance customer relations and sales success. It describes using social tools internally in three phases - for knowledge sharing, innovation, and externally to better understand customers. It advocates enhancing existing customer data and processes by connecting them to external social networks and tools. Finally, it provides examples of how to build applications using IBM Connections, including the GBS AppDesigner, which allows non-technical users to develop workflows and forms without coding.
The keynote presentation covered four major technology trends: cloud computing, social media and networking, mobility, and green technology/alternative energy. The presentation also discussed lessons learned over the past 10 years and what the speaker would do differently, such as developing more recurring revenue streams, focusing on retaining top talent, and being more globally aware and entrepreneurial.
Apple is considering acquiring 3D Systems, a leading provider of 3D printing solutions. Both companies invest heavily in research and development, with Apple spending 2% of net sales and 3D Systems spending 6.6% of revenue. Acquiring 3D Systems would allow Apple to expand into the growing 3D printing market and benefit from economies of scale. 3D Systems' printers and services could be marketed under the Apple brand to individual consumers while retaining the 3D Systems brand for professional customers. The board of directors of both companies would need to agree on terms, such as increasing 3D Systems share values and representation on Apple's board.
Social Media Presentation For N P A Region Mtg PhillyJeff McGraw
The document discusses social media and how it enables conversations between people online. It argues that social media is a force to be reckoned with because most Americans and internet users engage with social networks. It provides reasons to care about social media, such as how it is altering communications and acting like word-of-mouth marketing on steroids. Finally, it suggests ways for companies to engage with social media by understanding audiences, creating useful content, and participating in conversations.
Enigma is a Global Digital Transformation Agency
We build forward thinking bespoke digital business transformation models & solutions where the main competitors can’t deliver.
It’s the synergy of real time strategy and analytics combined to offline data sets that delivers an immersive experience for your needs.In today’s market where our customers have more choices than ever and competition fierce on their heels, they need to know what’s relevant, what interests and what inspires them as best as possible.
Your data might not tell you everything you need to know, but it’s the best place to start.
The rest, that’s all in the approach you take to execute a strategy or communication and how enticing your engagement is. It’s the interpretation of insight that makes
the real difference.
Sb201 exploring the deep waters of collaboration with PetrobrasFlávio Mendes
The document summarizes a presentation given by Dr. Leonardo Magela and Consuelo Sánchez of Petrobras about their Conecte collaboration project. The project aimed to create a collaboration network within Petrobras, a large Brazilian energy company with over 130,000 employees operating in 24 countries. An initial pilot program involved 1,300 users and provided lessons for customizing collaboration tools. The full rollout involved over 43,000 users collaborating on business topics and projects. Future plans include expanding use of social media analytics and gamification to further encourage collaboration within the network.
Banco de Credito del Peru (BCP), one of the largest banks in Peru, implemented a new customer-facing platform using IBM WebSphere Portal to improve the user experience for customers and employees. The project integrated various banking services and customer information into a single interface. This consolidated customer view reduced wait times and errors. An initial phase launched popular services like account openings, and subsequent phases integrated additional products. Usage statistics showed transactions and processing times decreased significantly versus the older system. BCP continues enhancing the portal and expanding its use across more business units.
Sercomtel presentation at IBM Connect 2014Flávio Mendes
Sercomtel is a telecommunications company in Brazil that provides voice and data services to over 300,000 customers across 13 cities. Seeking to improve customer service and reduce call times, Sercomtel purchased IBM Connections to replace its outdated internal document search and knowledge base tool. The deployment and training process took two months. Since adopting IBM Connections, Sercomtel has seen a 50% reduction in document search time, leading to a 9% reduction in average call time. This has resulted in estimated annual savings of $41,670 USD.
Schahin presentation at IBM Connect 2014Flávio Mendes
This document discusses the implementation of a social intranet called BeeSocial by the Schahin Group, a Brazilian conglomerate, in partnership with Avnet Services. It describes how the initial proof of concept on the cloud was expanded to an on-premises IBM Connections deployment. The social network encouraged knowledge sharing and engagement but initial restrictive policies prevented adoption; allowing open interactions improved usage. BeeSocial is now the primary intranet and collaboration tool for over 7,000 Schahin employees across various industries in Brazil.
This document summarizes BNDES's experience with implementing IBM Notes Traveler to support a Bring Your Own Device (BYOD) policy. BNDES is a Brazilian development bank. It implemented Notes Traveler to allow employees to access corporate email on personal mobile devices. The implementation faced challenges around security, support, and managing user expectations. Surveys found high user satisfaction with productivity gains but some concerns about security policies on personal devices. The summary provides dos and don'ts for other organizations based on BNDES's lessons learned.
Apresentação feita no evento FLAC 2013, em 24 de Abril de 2013, em Salvador, Bahia. Mais informações sobre o evento em http://flac.org.br/o-festival/edicao-2013/
IBM Business Connect 2013 - Social BusinessFlávio Mendes
O documento discute como as empresas podem usar estratégias de negócios sociais para melhorar os resultados dos negócios. Ele fornece exemplos de como marcas como Oreo, KitKat, Coca-Cola e GAP usaram mídias sociais para engajar clientes e aumentar as vendas. Também discute como alinhar cultura, pessoas e processos com uma agenda de negócios sociais pode acelerar o valor das conexões dentro e fora da organização.
Connections screen shots, including integrationFlávio Mendes
The document provides examples of how Connections software can be integrated and embedded within various portals, intranets, and applications. Connections allows for sharing of files, status updates, communities and activities. It can be integrated with web content management, HR systems, calendars, and other applications. Profiles, search and connections features can be embedded throughout various systems and sites.
O documento discute a transformação da IBM em uma empresa de negócios sociais. Ele descreve como as ferramentas sociais estão sendo amplamente adotadas na IBM, com milhares de funcionários participando ativamente. Além disso, discute como a IBM usa estratégias como jams online para promover a inovação colaborativa em grande escala.
O documento descreve a quinta era da TI, a era do Social Business. Ele discute como as redes sociais evoluíram ao longo do tempo e como elas estão mudando a maneira como as empresas operam e se conectam com os clientes. O documento também fornece exemplos de como a IBM usa redes sociais internas e externas para promover a inovação, compartilhamento de conhecimento e colaboração entre funcionários, clientes e parceiros.
O documento discute como as redes sociais estão transformando as organizações e o ambiente de trabalho. Apresenta a nova geração digital que cresceu com a tecnologia e espera usá-la no trabalho, e como isso exige novas abordagens de liderança, comunicação e colaboração nas empresas.
The document provides templates for conducting a social business agenda workshop. The workshop is designed to help organizations align their social business strategy with organizational goals and culture. It involves assessing goals, audiences, and cultural fit, as well as developing plans for gaining trust, engaging audiences, networking processes, managing reputation and risk, and analyzing social data. The templates provide guidance on activities for each step of the workshop process.
Parte 1 20120417 o que e social business e ib mpptFlávio Mendes
O documento discute como a IBM está adotando estratégias de negócios sociais. Apresenta três partes principais: 1) introdução ao conceito de negócios sociais e como as comunidades online evoluíram, 2) como a IBM mapeia as redes sociais internas para identificar especialistas e 3) ferramentas da IBM como o SmallBlue e o My developerWorks para conectar especialistas e promover a inovação colaborativa.
O documento discute as estratégias e iniciativas da IBM para social business, incluindo redes sociais internas como My developerWorks e InnovationJam para promover a colaboração, compartilhamento de conhecimento e inovação entre funcionários, clientes e parceiros. A IBM monitora métricas como volume de conversação, engajamento e distribuição de conteúdo para medir o impacto dessas iniciativas sociais nos objetivos de negócio.
O documento discute o impacto das redes sociais nas organizações e na vida das pessoas. Ele explica como as mídias sociais estão mudando a lógica do poder na sociedade e desintermediando os meios de comunicação tradicionais. Também descreve como a IBM usa redes internas como a My W3 para transformar a empresa em uma "aldeia global", promovendo a colaboração entre funcionários.
[OReilly Superstream] Occupy the Space: A grassroots guide to engineering (an...Jason Yip
The typical problem in product engineering is not bad strategy, so much as “no strategy”. This leads to confusion, lack of motivation, and incoherent action. The next time you look for a strategy and find an empty space, instead of waiting for it to be filled, I will show you how to fill it in yourself. If you’re wrong, it forces a correction. If you’re right, it helps create focus. I’ll share how I’ve approached this in the past, both what works and lessons for what didn’t work so well.
For the full video of this presentation, please visit: https://www.edge-ai-vision.com/2024/06/temporal-event-neural-networks-a-more-efficient-alternative-to-the-transformer-a-presentation-from-brainchip/
Chris Jones, Director of Product Management at BrainChip , presents the “Temporal Event Neural Networks: A More Efficient Alternative to the Transformer” tutorial at the May 2024 Embedded Vision Summit.
The expansion of AI services necessitates enhanced computational capabilities on edge devices. Temporal Event Neural Networks (TENNs), developed by BrainChip, represent a novel and highly efficient state-space network. TENNs demonstrate exceptional proficiency in handling multi-dimensional streaming data, facilitating advancements in object detection, action recognition, speech enhancement and language model/sequence generation. Through the utilization of polynomial-based continuous convolutions, TENNs streamline models, expedite training processes and significantly diminish memory requirements, achieving notable reductions of up to 50x in parameters and 5,000x in energy consumption compared to prevailing methodologies like transformers.
Integration with BrainChip’s Akida neuromorphic hardware IP further enhances TENNs’ capabilities, enabling the realization of highly capable, portable and passively cooled edge devices. This presentation delves into the technical innovations underlying TENNs, presents real-world benchmarks, and elucidates how this cutting-edge approach is positioned to revolutionize edge AI across diverse applications.
Your One-Stop Shop for Python Success: Top 10 US Python Development Providersakankshawande
Simplify your search for a reliable Python development partner! This list presents the top 10 trusted US providers offering comprehensive Python development services, ensuring your project's success from conception to completion.
The Microsoft 365 Migration Tutorial For Beginner.pptxoperationspcvita
This presentation will help you understand the power of Microsoft 365. However, we have mentioned every productivity app included in Office 365. Additionally, we have suggested the migration situation related to Office 365 and how we can help you.
You can also read: https://www.systoolsgroup.com/updates/office-365-tenant-to-tenant-migration-step-by-step-complete-guide/
FREE A4 Cyber Security Awareness Posters-Social Engineering part 3Data Hops
Free A4 downloadable and printable Cyber Security, Social Engineering Safety and security Training Posters . Promote security awareness in the home or workplace. Lock them Out From training providers datahops.com
Have you ever been confused by the myriad of choices offered by AWS for hosting a website or an API?
Lambda, Elastic Beanstalk, Lightsail, Amplify, S3 (and more!) can each host websites + APIs. But which one should we choose?
Which one is cheapest? Which one is fastest? Which one will scale to meet our needs?
Join me in this session as we dive into each AWS hosting service to determine which one is best for your scenario and explain why!
TrustArc Webinar - 2024 Global Privacy SurveyTrustArc
How does your privacy program stack up against your peers? What challenges are privacy teams tackling and prioritizing in 2024?
In the fifth annual Global Privacy Benchmarks Survey, we asked over 1,800 global privacy professionals and business executives to share their perspectives on the current state of privacy inside and outside of their organizations. This year’s report focused on emerging areas of importance for privacy and compliance professionals, including considerations and implications of Artificial Intelligence (AI) technologies, building brand trust, and different approaches for achieving higher privacy competence scores.
See how organizational priorities and strategic approaches to data security and privacy are evolving around the globe.
This webinar will review:
- The top 10 privacy insights from the fifth annual Global Privacy Benchmarks Survey
- The top challenges for privacy leaders, practitioners, and organizations in 2024
- Key themes to consider in developing and maintaining your privacy program
How information systems are built or acquired puts information, which is what they should be about, in a secondary place. Our language adapted accordingly, and we no longer talk about information systems but applications. Applications evolved in a way to break data into diverse fragments, tightly coupled with applications and expensive to integrate. The result is technical debt, which is re-paid by taking even bigger "loans", resulting in an ever-increasing technical debt. Software engineering and procurement practices work in sync with market forces to maintain this trend. This talk demonstrates how natural this situation is. The question is: can something be done to reverse the trend?
5th LF Energy Power Grid Model Meet-up SlidesDanBrown980551
5th Power Grid Model Meet-up
It is with great pleasure that we extend to you an invitation to the 5th Power Grid Model Meet-up, scheduled for 6th June 2024. This event will adopt a hybrid format, allowing participants to join us either through an online Mircosoft Teams session or in person at TU/e located at Den Dolech 2, Eindhoven, Netherlands. The meet-up will be hosted by Eindhoven University of Technology (TU/e), a research university specializing in engineering science & technology.
Power Grid Model
The global energy transition is placing new and unprecedented demands on Distribution System Operators (DSOs). Alongside upgrades to grid capacity, processes such as digitization, capacity optimization, and congestion management are becoming vital for delivering reliable services.
Power Grid Model is an open source project from Linux Foundation Energy and provides a calculation engine that is increasingly essential for DSOs. It offers a standards-based foundation enabling real-time power systems analysis, simulations of electrical power grids, and sophisticated what-if analysis. In addition, it enables in-depth studies and analysis of the electrical power grid’s behavior and performance. This comprehensive model incorporates essential factors such as power generation capacity, electrical losses, voltage levels, power flows, and system stability.
Power Grid Model is currently being applied in a wide variety of use cases, including grid planning, expansion, reliability, and congestion studies. It can also help in analyzing the impact of renewable energy integration, assessing the effects of disturbances or faults, and developing strategies for grid control and optimization.
What to expect
For the upcoming meetup we are organizing, we have an exciting lineup of activities planned:
-Insightful presentations covering two practical applications of the Power Grid Model.
-An update on the latest advancements in Power Grid -Model technology during the first and second quarters of 2024.
-An interactive brainstorming session to discuss and propose new feature requests.
-An opportunity to connect with fellow Power Grid Model enthusiasts and users.
Dandelion Hashtable: beyond billion requests per second on a commodity serverAntonios Katsarakis
This slide deck presents DLHT, a concurrent in-memory hashtable. Despite efforts to optimize hashtables, that go as far as sacrificing core functionality, state-of-the-art designs still incur multiple memory accesses per request and block request processing in three cases. First, most hashtables block while waiting for data to be retrieved from memory. Second, open-addressing designs, which represent the current state-of-the-art, either cannot free index slots on deletes or must block all requests to do so. Third, index resizes block every request until all objects are copied to the new index. Defying folklore wisdom, DLHT forgoes open-addressing and adopts a fully-featured and memory-aware closed-addressing design based on bounded cache-line-chaining. This design offers lock-free index operations and deletes that free slots instantly, (2) completes most requests with a single memory access, (3) utilizes software prefetching to hide memory latencies, and (4) employs a novel non-blocking and parallel resizing. In a commodity server and a memory-resident workload, DLHT surpasses 1.6B requests per second and provides 3.5x (12x) the throughput of the state-of-the-art closed-addressing (open-addressing) resizable hashtable on Gets (Deletes).
HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAUpanagenda
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-und-domino-lizenzkostenreduzierung-in-der-welt-von-dlau/
DLAU und die Lizenzen nach dem CCB- und CCX-Modell sind für viele in der HCL-Community seit letztem Jahr ein heißes Thema. Als Notes- oder Domino-Kunde haben Sie vielleicht mit unerwartet hohen Benutzerzahlen und Lizenzgebühren zu kämpfen. Sie fragen sich vielleicht, wie diese neue Art der Lizenzierung funktioniert und welchen Nutzen sie Ihnen bringt. Vor allem wollen Sie sicherlich Ihr Budget einhalten und Kosten sparen, wo immer möglich. Das verstehen wir und wir möchten Ihnen dabei helfen!
Wir erklären Ihnen, wie Sie häufige Konfigurationsprobleme lösen können, die dazu führen können, dass mehr Benutzer gezählt werden als nötig, und wie Sie überflüssige oder ungenutzte Konten identifizieren und entfernen können, um Geld zu sparen. Es gibt auch einige Ansätze, die zu unnötigen Ausgaben führen können, z. B. wenn ein Personendokument anstelle eines Mail-Ins für geteilte Mailboxen verwendet wird. Wir zeigen Ihnen solche Fälle und deren Lösungen. Und natürlich erklären wir Ihnen das neue Lizenzmodell.
Nehmen Sie an diesem Webinar teil, bei dem HCL-Ambassador Marc Thomas und Gastredner Franz Walder Ihnen diese neue Welt näherbringen. Es vermittelt Ihnen die Tools und das Know-how, um den Überblick zu bewahren. Sie werden in der Lage sein, Ihre Kosten durch eine optimierte Domino-Konfiguration zu reduzieren und auch in Zukunft gering zu halten.
Diese Themen werden behandelt
- Reduzierung der Lizenzkosten durch Auffinden und Beheben von Fehlkonfigurationen und überflüssigen Konten
- Wie funktionieren CCB- und CCX-Lizenzen wirklich?
- Verstehen des DLAU-Tools und wie man es am besten nutzt
- Tipps für häufige Problembereiche, wie z. B. Team-Postfächer, Funktions-/Testbenutzer usw.
- Praxisbeispiele und Best Practices zum sofortigen Umsetzen
Fueling AI with Great Data with Airbyte WebinarZilliz
This talk will focus on how to collect data from a variety of sources, leveraging this data for RAG and other GenAI use cases, and finally charting your course to productionalization.