Designed to help you leverage dramatic new improvements in technology, there services present a range of offerings that give you the potential to
Cut costs
Get more out of your existing infrastructure
Drive productivity in IT operations
Assert competitive advantage
Digital transformation is evolving rapidly due to trends like SMAC (Social, Mobile, Analytics & Cloud) and IoT. Organizations need to offer digital products and services to stay relevant to customers with unprecedented expectations. This requires innovative IT development and deployment to support new applications and business models.
Next Gen ADM: The future of application services. IBM
Rapid technology advances are driving higher expectations around speed, efficiency and resilience. Expectations for how technology should help meet business goals are rising. To meet increasing expectations around agility, time to value and cost optimization, Businesses are seeking new ways to manage apps. Born-digital companies are setting new standards for speed, efficiency and resilience. We will discuss how companies can optimize the core, unlock legacy and unleash digital to thrive in the new normal.
Accenture is undergoing a digital transformation to improve services for clients, employees, and the business. This involves streamlining processes, automating tasks, and using data analytics across the organization. The transformation includes developing integrated digital business services using tools like SAP to improve account management, sales, delivery, and other operations. It aims to provide employees with better tools and data to serve clients more efficiently. The multi-year change process focused on practical technology solutions and ensuring employees adopt new digital ways of working.
Managed IT Services: Overview, Importance, Business BenefitsVeritis Group, Inc
Managed Services or Managed IT Services refers to outsourcing/offloading the organization's IT operations to an expert third-party organization, i.e., Managed Service Providers (MSPs).
The MSPs take the responsibility of some or all sorts of IT needs, including infrastructure, applications, network management, security, and maintenance.
1. Introduction
2. What are Managed IT Services?
3. Why Managed IT Services?
4. Types of Managed IT Services
5. Benefits of Managed IT Services
6. How to Choose the Right MSP?
7. Discover the Benefits of Managed Services with Veritis?
Read More: https://www.veritis.com/solutions/managed-it-services/
The document provides an overview of Elisa Polystar's automation capabilities. It discusses how Elisa has developed automation over 10 years to manage its network operations through zero-touch processes. Key modules covered include network automation, rollout operations optimization, and planning. Analytics and closed-loop automation ensure optimal power saving configurations through intelligent energy management.
The document discusses how energy retailers can take a leading role in the transition to net zero emissions by becoming "Utilities+", which provide new energy sources, solutions, and services beyond traditional electricity sales. It argues that Utilities+ will need to form new partnerships, expand their focus, and reinvent their businesses. The document provides a framework for energy retailers to assess how to evolve, including questions around technology architecture, innovation culture, partnerships, cost optimization, and market positioning to remain relevant in the changing energy landscape.
Digital transformation is evolving rapidly due to trends like SMAC (Social, Mobile, Analytics & Cloud) and IoT. Organizations need to offer digital products and services to stay relevant to customers with unprecedented expectations. This requires innovative IT development and deployment to support new applications and business models.
Next Gen ADM: The future of application services. IBM
Rapid technology advances are driving higher expectations around speed, efficiency and resilience. Expectations for how technology should help meet business goals are rising. To meet increasing expectations around agility, time to value and cost optimization, Businesses are seeking new ways to manage apps. Born-digital companies are setting new standards for speed, efficiency and resilience. We will discuss how companies can optimize the core, unlock legacy and unleash digital to thrive in the new normal.
Accenture is undergoing a digital transformation to improve services for clients, employees, and the business. This involves streamlining processes, automating tasks, and using data analytics across the organization. The transformation includes developing integrated digital business services using tools like SAP to improve account management, sales, delivery, and other operations. It aims to provide employees with better tools and data to serve clients more efficiently. The multi-year change process focused on practical technology solutions and ensuring employees adopt new digital ways of working.
Managed IT Services: Overview, Importance, Business BenefitsVeritis Group, Inc
Managed Services or Managed IT Services refers to outsourcing/offloading the organization's IT operations to an expert third-party organization, i.e., Managed Service Providers (MSPs).
The MSPs take the responsibility of some or all sorts of IT needs, including infrastructure, applications, network management, security, and maintenance.
1. Introduction
2. What are Managed IT Services?
3. Why Managed IT Services?
4. Types of Managed IT Services
5. Benefits of Managed IT Services
6. How to Choose the Right MSP?
7. Discover the Benefits of Managed Services with Veritis?
Read More: https://www.veritis.com/solutions/managed-it-services/
The document provides an overview of Elisa Polystar's automation capabilities. It discusses how Elisa has developed automation over 10 years to manage its network operations through zero-touch processes. Key modules covered include network automation, rollout operations optimization, and planning. Analytics and closed-loop automation ensure optimal power saving configurations through intelligent energy management.
The document discusses how energy retailers can take a leading role in the transition to net zero emissions by becoming "Utilities+", which provide new energy sources, solutions, and services beyond traditional electricity sales. It argues that Utilities+ will need to form new partnerships, expand their focus, and reinvent their businesses. The document provides a framework for energy retailers to assess how to evolve, including questions around technology architecture, innovation culture, partnerships, cost optimization, and market positioning to remain relevant in the changing energy landscape.
Historically, IT operations management (ITOM) teams have been focused on system health and up-time, while separately, IT service management (ITSM) teams manage and remediate end-user issues. The silos between these two functions have spurned challenges that can be overcome with improved integration, collaboration, and transparency across practices. ITSM and ITOM teams are working toward the same goals of up-time, accessibility and improved customer experience. So why can’t they integrate better for delivering on these objectives?
In this presentation, we explore:
The cause and business impact of silo'ed ITSM and ITOM practices
The benefits of improving integration, collaboration, and transparency across practices
Ways for you to exploit the inefficiencies and key metrics you can present the business in advocating for a better solution
And, we’ll introduce the solution of platform thinking, where silos are broken down between IT practices, and technology is operated and managed as a unified front with an open framework of adaptability.
Learn how to present a better solution for improving IT efficiencies, delivering improved customer experience, and enabling innovation throughout your organization, by bringing ITSM and ITOM practices together.
ITOM Platform features to look for if ITSM integration is important to your organization:
SERVICE HEALTH MANAGEMENT: Unified discovery and intelligence, Live asset Inventory, Unified service performance, Visual workflows in service maps
AIOPS MACHINE LEARNING: Intelligent event correlation, Noise suppression, Situational awareness, Incident Response
INTEGRATED TICKETING REQUESTS: Automated Escalations, Comprehensive Incident Collaboration
POLICY AUTOMATION SCRIPTS: Out of the box scripts, Customize scripts
SERVICE REMEDIATION: Enforce Process Governance, Automated Remediation Policies, Secure Infrastructure Access
Learn more at https://www.opsramp.com
Also, follow us on social media channels to learn about product highlights, news, announcements, events, conferences and more:
Twitter - https://www.twitter.com/OpsRamp
LinkedIn - https://www.linkedin.com/company/opsramp
Facebook - https://www.facebook.com/OpsRampHQ/
Industry 4.0 (IIoT) is changing the face of manufacturing like never before. Global situation of tariff war and re-shoring are catalysts driving this change in addition to technology adaption.
Check out this Comparative Analysis between Industry 4.0 (IIoT) and SCADA systems to understand the basic differences between the two.
Velocis Systems Pvt. Ltd. is a leading IT solutions provider with 19+ years of experience. It has over 750 IT professionals across offices in India and Singapore. Velocis offers a wide range of IT services including infrastructure management, software and applications development, business process management, unified communications, and managed services. It works with clients across various industries including BFSI, IT/ITES, government, and education.
Global IoT Managed Services – Competitive IntelligenceNetscribes
Global IoT managed services aim to simplify IoT deployment by providing a one-stop service including integrated infrastructure, approvals, flexible pricing, and technologies. Major providers include Nokia, Aeris, Arkessa, and Kore Wireless. Case studies show how global connectivity platforms help companies implement IoT across borders for applications like connected exoskeletons and portable smart factories.
Accenture makes major investments in IT automation capabilities to advance to more intelligent and touch less IT operations, and business efficiency. Read more.
Rethink business with OpenText Core applications and servicesOpenText
OpenText Core cloud based SaaS applications for business and IT are purpose-built to simplify complex content challenges and transform digital business processes.
Building an Effective Data & Analytics Operating Model A Data Modernization G...Mark Hewitt
This is the age of analytics—information resulting from the systematic analysis of data.
Insights gained from applying data and analytics to business allows large and small organizations across diverse industries—be it healthcare, retail, manufacturing, financial, or others—to identify new opportunities, improve core processes, enable continuous learning and differentiation, remain competitive, and thrive in an increasingly challenging business environment.
The key to building a data-driven practice is a Data and Analytics Operating Model (D&AOM) which enables the organization to establish standards for data governance, controls for data flows (both within and outside the organization), and adoption of appropriate technological innovations.
Success measures of a data initiative may include:
• Creating a competitive advantage by fulfilling unmet needs,
• Driving adoption and engagement of the digital experience platform (DXP),
• Delivering industry standard data and metrics, and
• Reducing the lift on service teams.
This green paper lays out the framework for building and customizing an effective data and analytics operating model.
Apache Mesos, Apache Hadoop, Apache Spark + Custom Enterprise Applications: This stack combined is greater than the sum of each of the pieces of this stack. Mesos can manage resources across an entire data center, Hadoop provides a distributed data store and scalable data processing, and Spark delivers great in-memory and disk-based performance of data processing as well as streaming capabilities. Couple all of that with custom enterprise applications, and the data center turns into a well-oiled machine. When combined, this software stack delivers unlimited flexibility for the entire data center.
Jim Scott, Director of Architecture and Enterprise Strategy | Strata + Hadoop World | Barcelona, Spain, November 2014
This document lists potential presentation topics related to management information systems (MIS) including: the dependency of MIS and information technology; expert systems and their components; the use of MIS in finance; business process outsourcing; the role of MIS in e-commerce; comparing MIS and decision support systems; data mining approaches; mobile commerce applications; accounts and grants management systems; international information systems; the internet as an information source with advantages and limitations; financial information systems; the need for information at different organizational levels; the role of structured analysis in MIS; e-learning and virtual classrooms; and software, platform, and infrastructure as a service models.
The Industrialist: Trends & Innovations - July 2023accenture
Koenig & Bauer and SEE are collaborating to develop new digital packaging design technology and equipment by combining Koenig & Bauer's printing presses with SEE's software and hardware solutions. Valmet is using Telia's private mobile network to support the development of new industrial internet capabilities for its factories. Forsee Power has launched a new ultra-high energy density battery, the ZEN LITE, for heavy electric vehicles like trucks and buses. 3M and Svante have entered an agreement to jointly develop direct air capture products to remove carbon dioxide from industry.
The document discusses data governance and why it is an imperative activity. It provides a historical perspective on data governance, noting that as data became more complex and valuable, the need for formal governance increased. The document outlines some key concepts for a successful data governance program, including having clearly defined policies covering data assets and processes, and establishing a strong culture that values data. It argues that proper data governance is now critical to business success in the same way as other core functions like finance.
This document discusses Amadeus, a leading technology company in the global travel industry. It provides an overview of Amadeus' business including that it has over 15,000 employees working in over 190 countries. The document also summarizes Amadeus' various technology solutions that serve customers across the travel industry. It then discusses Amadeus' approach to master data management, including establishing data governance, defining data models and roles, and integrating systems to realize business value from improved data quality.
10 Key Considerations for AI/ML Model GovernanceQuantUniversity
This document is a summary of a presentation by Sri Krishnamurthy on key considerations for AI/ML model governance. The presentation covered 10 best practices for an effective model risk management program, including adopting a framework-driven approach, customizing the program to the organization, defining roles and responsibilities, integrating model risk management into the model lifecycle, and monitoring model health. It also provided a case study on sentiment analysis of earnings calls using various APIs and building an internal model. The presentation emphasized challenges in moving models from development to production and the need for fairness, explainability and tracking of models.
This document provides an overview of big data analytics, strategies, and the WSO2 big data platform. It discusses how the amount of data in the world is growing exponentially due to factors like increased data collection and the internet of things. It then summarizes the WSO2 big data platform for collecting, processing, analyzing and visualizing large datasets. Key components include the complex event processor for query processing and the business activity monitor for dashboards. The document concludes by outlining new developments and features being worked on, such as distributed complex event processing and machine learning integration.
Accenture created a Journey and Change Management Center of Excellence to help its employees embrace change and adopt new technologies. The Center focuses on human-centric change management practices and provides services like training, communications, and change leadership. It has grown to over 250 change practitioners worldwide who help Accenture employees adapt to new technologies and work practices. The Center uses surveys, analytics and communities to continuously improve how it enables large-scale digital transformation at Accenture.
Managed services take complexity off customers' shoulders while guaranteeing services work properly. They represent an attractive growth opportunity for telecom operators as prices for unmanaged connectivity decline. Operators have the assets to capture value from managed services by opening operating models and prioritizing customer problems, but many shy away from technical complexity or lack sales and delivery abilities for managed services.
Warehouse automation investment has grown significantly in recent years due to e-commerce growth and labor constraints. However, companies often implement automation solutions without a strategic vision, focusing only on quick wins. This document recommends a new approach to maximize the value of warehouse automation investments by: 1) aligning automation with broader supply chain strategies, 2) categorizing warehouses and matching the right solutions to operations, 3) measuring non-traditional returns, and 4) integrating technologies to facilitate end-to-end connectivity and human-machine collaboration. This framework can help companies unlock untapped gains from their automation investments.
Accenture is a global management consulting firm that helps clients improve performance. It provides services across various industries and business functions using insights from successful companies. With over 16,000 consultants worldwide, Accenture aims to help clients achieve high performance and sustainable value through a unique partnering approach tailored to each client's needs and context.
Historically, IT operations management (ITOM) teams have been focused on system health and up-time, while separately, IT service management (ITSM) teams manage and remediate end-user issues. The silos between these two functions have spurned challenges that can be overcome with improved integration, collaboration, and transparency across practices. ITSM and ITOM teams are working toward the same goals of up-time, accessibility and improved customer experience. So why can’t they integrate better for delivering on these objectives?
In this presentation, we explore:
The cause and business impact of silo'ed ITSM and ITOM practices
The benefits of improving integration, collaboration, and transparency across practices
Ways for you to exploit the inefficiencies and key metrics you can present the business in advocating for a better solution
And, we’ll introduce the solution of platform thinking, where silos are broken down between IT practices, and technology is operated and managed as a unified front with an open framework of adaptability.
Learn how to present a better solution for improving IT efficiencies, delivering improved customer experience, and enabling innovation throughout your organization, by bringing ITSM and ITOM practices together.
ITOM Platform features to look for if ITSM integration is important to your organization:
SERVICE HEALTH MANAGEMENT: Unified discovery and intelligence, Live asset Inventory, Unified service performance, Visual workflows in service maps
AIOPS MACHINE LEARNING: Intelligent event correlation, Noise suppression, Situational awareness, Incident Response
INTEGRATED TICKETING REQUESTS: Automated Escalations, Comprehensive Incident Collaboration
POLICY AUTOMATION SCRIPTS: Out of the box scripts, Customize scripts
SERVICE REMEDIATION: Enforce Process Governance, Automated Remediation Policies, Secure Infrastructure Access
Learn more at https://www.opsramp.com
Also, follow us on social media channels to learn about product highlights, news, announcements, events, conferences and more:
Twitter - https://www.twitter.com/OpsRamp
LinkedIn - https://www.linkedin.com/company/opsramp
Facebook - https://www.facebook.com/OpsRampHQ/
Industry 4.0 (IIoT) is changing the face of manufacturing like never before. Global situation of tariff war and re-shoring are catalysts driving this change in addition to technology adaption.
Check out this Comparative Analysis between Industry 4.0 (IIoT) and SCADA systems to understand the basic differences between the two.
Velocis Systems Pvt. Ltd. is a leading IT solutions provider with 19+ years of experience. It has over 750 IT professionals across offices in India and Singapore. Velocis offers a wide range of IT services including infrastructure management, software and applications development, business process management, unified communications, and managed services. It works with clients across various industries including BFSI, IT/ITES, government, and education.
Global IoT Managed Services – Competitive IntelligenceNetscribes
Global IoT managed services aim to simplify IoT deployment by providing a one-stop service including integrated infrastructure, approvals, flexible pricing, and technologies. Major providers include Nokia, Aeris, Arkessa, and Kore Wireless. Case studies show how global connectivity platforms help companies implement IoT across borders for applications like connected exoskeletons and portable smart factories.
Accenture makes major investments in IT automation capabilities to advance to more intelligent and touch less IT operations, and business efficiency. Read more.
Rethink business with OpenText Core applications and servicesOpenText
OpenText Core cloud based SaaS applications for business and IT are purpose-built to simplify complex content challenges and transform digital business processes.
Building an Effective Data & Analytics Operating Model A Data Modernization G...Mark Hewitt
This is the age of analytics—information resulting from the systematic analysis of data.
Insights gained from applying data and analytics to business allows large and small organizations across diverse industries—be it healthcare, retail, manufacturing, financial, or others—to identify new opportunities, improve core processes, enable continuous learning and differentiation, remain competitive, and thrive in an increasingly challenging business environment.
The key to building a data-driven practice is a Data and Analytics Operating Model (D&AOM) which enables the organization to establish standards for data governance, controls for data flows (both within and outside the organization), and adoption of appropriate technological innovations.
Success measures of a data initiative may include:
• Creating a competitive advantage by fulfilling unmet needs,
• Driving adoption and engagement of the digital experience platform (DXP),
• Delivering industry standard data and metrics, and
• Reducing the lift on service teams.
This green paper lays out the framework for building and customizing an effective data and analytics operating model.
Apache Mesos, Apache Hadoop, Apache Spark + Custom Enterprise Applications: This stack combined is greater than the sum of each of the pieces of this stack. Mesos can manage resources across an entire data center, Hadoop provides a distributed data store and scalable data processing, and Spark delivers great in-memory and disk-based performance of data processing as well as streaming capabilities. Couple all of that with custom enterprise applications, and the data center turns into a well-oiled machine. When combined, this software stack delivers unlimited flexibility for the entire data center.
Jim Scott, Director of Architecture and Enterprise Strategy | Strata + Hadoop World | Barcelona, Spain, November 2014
This document lists potential presentation topics related to management information systems (MIS) including: the dependency of MIS and information technology; expert systems and their components; the use of MIS in finance; business process outsourcing; the role of MIS in e-commerce; comparing MIS and decision support systems; data mining approaches; mobile commerce applications; accounts and grants management systems; international information systems; the internet as an information source with advantages and limitations; financial information systems; the need for information at different organizational levels; the role of structured analysis in MIS; e-learning and virtual classrooms; and software, platform, and infrastructure as a service models.
The Industrialist: Trends & Innovations - July 2023accenture
Koenig & Bauer and SEE are collaborating to develop new digital packaging design technology and equipment by combining Koenig & Bauer's printing presses with SEE's software and hardware solutions. Valmet is using Telia's private mobile network to support the development of new industrial internet capabilities for its factories. Forsee Power has launched a new ultra-high energy density battery, the ZEN LITE, for heavy electric vehicles like trucks and buses. 3M and Svante have entered an agreement to jointly develop direct air capture products to remove carbon dioxide from industry.
The document discusses data governance and why it is an imperative activity. It provides a historical perspective on data governance, noting that as data became more complex and valuable, the need for formal governance increased. The document outlines some key concepts for a successful data governance program, including having clearly defined policies covering data assets and processes, and establishing a strong culture that values data. It argues that proper data governance is now critical to business success in the same way as other core functions like finance.
This document discusses Amadeus, a leading technology company in the global travel industry. It provides an overview of Amadeus' business including that it has over 15,000 employees working in over 190 countries. The document also summarizes Amadeus' various technology solutions that serve customers across the travel industry. It then discusses Amadeus' approach to master data management, including establishing data governance, defining data models and roles, and integrating systems to realize business value from improved data quality.
10 Key Considerations for AI/ML Model GovernanceQuantUniversity
This document is a summary of a presentation by Sri Krishnamurthy on key considerations for AI/ML model governance. The presentation covered 10 best practices for an effective model risk management program, including adopting a framework-driven approach, customizing the program to the organization, defining roles and responsibilities, integrating model risk management into the model lifecycle, and monitoring model health. It also provided a case study on sentiment analysis of earnings calls using various APIs and building an internal model. The presentation emphasized challenges in moving models from development to production and the need for fairness, explainability and tracking of models.
This document provides an overview of big data analytics, strategies, and the WSO2 big data platform. It discusses how the amount of data in the world is growing exponentially due to factors like increased data collection and the internet of things. It then summarizes the WSO2 big data platform for collecting, processing, analyzing and visualizing large datasets. Key components include the complex event processor for query processing and the business activity monitor for dashboards. The document concludes by outlining new developments and features being worked on, such as distributed complex event processing and machine learning integration.
Accenture created a Journey and Change Management Center of Excellence to help its employees embrace change and adopt new technologies. The Center focuses on human-centric change management practices and provides services like training, communications, and change leadership. It has grown to over 250 change practitioners worldwide who help Accenture employees adapt to new technologies and work practices. The Center uses surveys, analytics and communities to continuously improve how it enables large-scale digital transformation at Accenture.
Managed services take complexity off customers' shoulders while guaranteeing services work properly. They represent an attractive growth opportunity for telecom operators as prices for unmanaged connectivity decline. Operators have the assets to capture value from managed services by opening operating models and prioritizing customer problems, but many shy away from technical complexity or lack sales and delivery abilities for managed services.
Warehouse automation investment has grown significantly in recent years due to e-commerce growth and labor constraints. However, companies often implement automation solutions without a strategic vision, focusing only on quick wins. This document recommends a new approach to maximize the value of warehouse automation investments by: 1) aligning automation with broader supply chain strategies, 2) categorizing warehouses and matching the right solutions to operations, 3) measuring non-traditional returns, and 4) integrating technologies to facilitate end-to-end connectivity and human-machine collaboration. This framework can help companies unlock untapped gains from their automation investments.
Accenture is a global management consulting firm that helps clients improve performance. It provides services across various industries and business functions using insights from successful companies. With over 16,000 consultants worldwide, Accenture aims to help clients achieve high performance and sustainable value through a unique partnering approach tailored to each client's needs and context.
Ray Boggs presented on IT spending trends among small and medium businesses. He found that SMB IT spending is growing faster than total corporate IT spending. Many SMBs plan to delay, reduce, or focus their IT spending on tactical projects in the next 12 months due to economic concerns. SMBs are interested in software-as-a-service solutions for benefits like paying for capabilities as needed. However, they also have security and cost concerns about these solutions. Dell then presented on their new managed services approach to address SMB needs like reducing downtime and costs while freeing up resources. They outlined service plan levels and features to provide remote monitoring, resolution, and management support for SMBs.
Delivery executives from SAP Services are experienced project leaders who can help align technology projects with business goals and strategies. They identify opportunities to maximize the value of SAP solutions, develop business cases, and help optimize costs to increase the likelihood of project success. With over 20 years of experience implementing global SAP projects, delivery executives provide a knowledgeable viewpoint and focus on outcomes to help customers realize the full benefits of their SAP investments.
Dell Solutions Tour 2015- Client Solutions: Built for business, Lasse Kåsa, P...Kenneth de Brucq
Her vil du få se de siste nyhetene innenfor Dells klientløsninger med smaksprøver på hva de kan tilby deres organsiasjon i spørsmålet rundt mobilitet, ytelse og forenklet håndtering.
IBM China- Global Sourcing Consultancy- Opportunities and trendsMohammad Adil Ashraff
IBM is considering global sourcing options for its operations in China. The consultancy paper analyzes key factors for outsourcing in China and internationally. It examines IBM China's strengths, weaknesses, opportunities, and threats. The paper recommends that IBM China leverage its position in China by exploiting blockchain technology, design thinking, and systems thinking to differentiate itself and gain competitive advantages in outsourcing. Ultimately, positioning IBM China as an outsourcing provider that can create an ecosystem for other organizations.
Oracle commissioned a study to understand customer support needs and identify opportunities to improve services. The research found:
1) Oracle is not meeting high customer expectations for support quality. There is an opportunity to sell additional support services.
2) The current segmentation model (enterprise vs general business, database vs applications) does not accurately predict support needs.
3) A better model segments customers based on their internal capabilities and support needs into: Insurance Buyers wanting minimal help; Expertise Augmentation Buyers wanting task-specific help; Solution Buyers wanting project help; and Partnership Buyers wanting strategic help.
4) Half of interviewed customers were identified as needing more support than what Oracle currently provides. The
Dell Services provides IT solutions to help customers succeed through virtualization, cloud computing, mobility, and data management. It offers consulting, infrastructure, applications and security services globally through flexible engagements. Dell Services aims to standardize, consolidate and automate customer IT environments to reduce costs and increase productivity and innovation.
Saving lives through technological advancesSteve_OKeefe
Over the past century, medical technologies have advanced significantly, allowing many infectious diseases and conditions to be eradicated or controlled. Heart disease remains the second leading cause of death worldwide. New technologies like defibrillators, pacemakers, EKGs, and heart transplants have helped save many lives and lower mortality rates from heart disease, though it remains a major health challenge. Continued research and technological progress are needed to further reduce the impact of heart disease.
Robert Craven has been CEO of FoodState since 2011. During his tenure, he has more than doubled sales and employees while strengthening the company culture. He focuses on empowering employees, building the brands, and supporting customers and industry. FoodState was acquired by Pharmavite in 2014, though Craven remains CEO and continues promoting the company's core values of authenticity and care for stakeholders. His leadership aims to benefit both FoodState and the broader nutrition industry.
IBM UKI Strategic Outsourcing Innovation Briefing November 2011Noreen Buckley
This document is an IBM Strategic Outsourcing Client Innovation Briefing from November 2011. It provides an overview of new and emerging trends, capabilities, and resources from IBM for outsourcing clients. Key focus items include social media analytics for business and mobile enterprise solutions. The briefing also discusses industry trends from an IBM CMO study, social media analytics, mobile enterprise solutions, and IBM's Emerging Technology Services team.
VMware: Delivering Desktops and Apps as a ServiceVMware
The document provides an overview of VMware's Horizon DaaS platform for delivering desktops and applications as a service. The platform offers a unified management console to provision and manage different workspace models including RDS, VDI desktops, shared desktops, and published applications. It utilizes a multi-tenant service grid architecture for scalability across geographic locations and customers. Key differentiators of the platform include its multi-tenancy model, scalability to millions of desktops, and lower costs compared to alternatives.
This is HR Solutions' Corporate Brochure (Feb 2011), it includes information about the HR Solutions' team, their approach, and why they are different.
HR Solutions is a HR Outsourcing company with offices in Kettering, Northants and Central London.
www.hrsolutions-uk.com
This document provides an analysis of Accenture's business strategy. It summarizes that Accenture is a global management consulting and technology services firm established in 1989 with over 175,000 employees worldwide. It generates most of its revenue from consulting services and outsourcing. While the consulting industry is highly competitive, Accenture has sustained competitive advantages through its large client base, global presence, intellectual capital, and strong brand image. However, it faces threats from new competitors and the entry of IT firms into the consulting market. The document analyzes Accenture's position using various frameworks like Porter's Five Forces and VRIO and compares its financial performance to competitors like IBM, EDS, and Deloitte.
The CRM@Oracle series highlights Oracle's internal implementation of Oracle CRM products such as Siebel CRM, Oracle CRM On Demand and Oracle Mobile Sales Assistant. This presentation discusses how Oracle sales reps have a complete view of their customer information within Siebel CRM.
Dave Jones, CIO at Cape Plc - Transition of Autonomous regional IT to Providi...Global Business Events
The document discusses the transition of IT/IS from regional autonomy to a global platform at Cape plc. It describes how previously each region operated IT/IS independently with no group leadership or direction. A review found duplication of systems and a lack of standardization. The proposed plan is to implement a global MPLS network, migrate email and files to a single domain, establish a group-wide helpdesk, implement disaster recovery policies, and drive operational excellence through standardization of processes and systems. This is aimed to improve collaboration, reduce costs, enhance support and compliance, and remove regional dependencies.
With the integration of technology and business, the short-term need for highly skilled IT consultants has never been greater. We provide a broad range of programs and services to help you find the talent your company needs. TRISSN SOLUTIONS, HR staffing division has the perfect answer when you wish to maximize control and manage your own project but need experienced people to follow your lead.
Understaffed IT departments are faced with seemingly impossible demands and deadlines. More than ever before, businesses need trained, ready-to-go IT consultants and project managers to meet their immediate business objectives. Success depends on having the right people, the right team on hand to get the job done. Tailor-made for businesses with short-term staffing requirements, we provide a dedicated, technical recruiter (or a team of recruiters) at your company to seek out and hire the talent you need.
TRISSN SOLUTIONS staffing department offers the following unique characteristics: Full-service placement solution on a contingent basis includes face-to-face interviews, skills testing, and reference checking. Hiring strategy, retention, and evaluation programs improve your recruitment processes. We back it up with our Customer Satisfaction Guarantee Program.
The document provides examples of standard, boring presentation templates and encourages the creation of unique, visually appealing templates instead. It emphasizes using fewer words and more images per slide, varying fonts and colors, and breaking content into multiple slides to keep audiences engaged. Inspiration sources like design blogs and galleries of infographics and slide designs are recommended for making impactful presentations that attract and impress audiences.
This document provides an overview of IBM's Site and Facilities, Server, and Storage Services portfolio. It describes IBM's services for evaluating, designing, implementing and managing clients' IT infrastructure and physical environments, including data center strategy consulting, facilities assessment, design and construction, consolidation and relocation services, and specialized facilities services. It also outlines IBM's server optimization, integration and managed services, as well as product services. Finally, it discusses IBM's storage and data services portfolio, including storage optimization, information lifecycle management, data mobility, product services, and managed services.
Organizations are looking to cloud computing solutions to improve the flexibility of their IT. But in today’s marketplace you still need to control operating expense, improve performance and maintain reliability. You need a cloud infrastructure solution that can help you manage costs and risk.
As information technology evolves, your data center faces a range of pressures from growing complexity. Energy usage and costs are rising; keeping your systems reliable is becoming more difficult; managing the whole system is time-consuming and expensive. You need your IT environment to be simple to manage, responsive to changing needs and cost effective.
The document discusses IBM services that can help organizations transform their businesses through outsourcing, managed services, and cloud computing. These services offer flexible sourcing strategies to enhance competitiveness and customer experience while improving efficiency and cost control. IBM provides a comprehensive portfolio of assessment, outsourcing, infrastructure, and systems integration services designed to help clients build new technologies into their organizations.
IBM offers a wide range of IT services to help organizations transform their businesses through new technologies. These services include infrastructure outsourcing, cloud computing, data center optimization, server and storage optimization, network optimization, communications and collaboration services, and mobile enterprise services. IBM's services are designed to help clients reduce costs, improve efficiencies, and drive business value through IT transformations.
Deliver IT as a Service with Private Cloud ComputingTransform your IT offering into an all-inclusive utility model complete with virtual desktops and servers, business continuity and a scalable infrastructure.
This document discusses EarthLink's cloud hosting services. It begins by outlining typical business challenges that cloud computing can address, such as reducing IT costs and complexity while scaling resources. It then provides details on EarthLink's next generation cloud, including industry-leading technology platforms in new data centers connected by a private MPLS network. Specific cloud services are highlighted, along with customer benefits like improved performance, security, and network capabilities. Configuration examples and managed service options for cloud and dedicated server hosting are also summarized.
Cloud computing is the provision of dynamically scalable and often virtualised resources as a service over the internet (public cloud) or intranet (private cloud)
IBM PureFlex - Expert Integrated SystemIBM Danmark
IBM PureFlex is an expert integrated system for cloud computing. It improves IT efficiency through integration by design, built-in expertise through pre-integrated patterns, and a simplified experience. Clients are focused on improving IT efficiency, accelerating new applications and analytics, and simplifying cloud platforms. PureFlex uses a family of systems approach including systems for big data, cloud infrastructure, and cloud applications to help clients meet these goals.
2011.10.19 - Cloud Partner Day - Reseller BreakoutClub Alliances
This document summarizes IBM's cloud computing offerings for business partners. It provides an overview of IBM SmartCloud products like Entry, Provisioning, and Enterprise that offer infrastructure, platform and software as a service. It highlights new solutions in areas like social business, commerce, analytics and industry applications that partners can sell. The document also discusses services, training and incentives IBM offers partners to help them build cloud practices and drive new business.
Enhance ServiceNow with Automated Discovery for Mainframe and IBM iPrecisely
IT organizations using ServiceNow for their IT Operation Management (ITOM) rely on the Configuration Management Database (CMDB) to manage infrastructure changes and diagnose problems. But, without an automated Discovery process, companies struggle to keep their CMDBs current, and they can lack information necessary to drive IT processes effectively. As a result, IT staff can waste time and energy trying to determine which business services are impacted by changes, failures, or performance issues as they try to determine root causes for business service problems.
ServiceNow® Discovery provides IT with visibility into IT infrastructure and its changes by automatically discovering physical and virtual devices such as laptops, desktops, servers (physical and virtual), switches, routers, storage, and applications, as well as the dependent relationships between them. However, if you are a company that relies on traditional IBM systems like mainframes or Power Systems running IBM i to support your critical applications for your company, ServiceNow Discovery lacks the ability to integrate CI’s from these systems. Ironstream for ServiceNow fills this gap by seamlessly integrating with ServiceNow to include these critical systems in the regular, automated ServiceNow Discovery process.
Watch this on-demand webinar and learn:
• How critical the Discovery process is to build an effective IT Operations strategy
• How critical Ironstream for ServiceNow is for traditional IBM systems like mainframes and IBM i servers
• How customers have realized the benefits of a successful Discovery process for their IT Operations efforts
This document is an IBM Global Technology Services 2010/2011 Services Catalog. It provides an overview of IBM's portfolio of IT services, which are organized into chapters based on their focus area, such as installing servers and storage, optimizing servers/data/storage, planning and implementing service management, and more. The catalog highlights key services and the benefits they provide, such as reducing costs, optimizing infrastructure, and improving productivity. It also includes testimonials from IBM customers about how specific services helped them.
Learn about Success stories and recommendations from IBM clients and find out how organizations are taking bold, new approaches to dramatically improve economics and innovation through IT efficiency.
For more information on IBM System z, visit http://ibm.co/PNo9Cb.
Visit the official Scribd Channel of IBM India Smarter Computing at http://bit.ly/VwO86R to get access to more documents.
Cloud computing is a model for delivering IT capabilities as a service over a network. There are different ways to deploy cloud computing including private, public, hybrid, and community clouds. Customers are choosing various cloud models to meet their unique needs and priorities around flexibility, security, and cost. Hybrid cloud delivers benefits beyond only public or private cloud by allowing organizations to maintain control and visibility while reducing costs.
Join our webinar to learn how BMC enables enterprise customers to transform their organization to a digital DevOps model. In this webinar, NICE InContact will share their story of transforming from a physical data center to a hybrid environment, including data center and cloud infrastructure. They'll talk about strategies, challenges, best practices, and navigating an acquisition. Learn how NICE InContact improved service management and capacity management as well as resolution time for incidents using BMC TrueSight and AWS DevOps solutions. Join us to learn from a peer in the enterprise space to help you plan your own IT infrastructure transformation.
The document discusses Microsoft System Center Service Manager 2010. It highlights how Service Manager integrates with other System Center products to enable self-service software provisioning, automate incident and change management, and simplify compliance. It provides demos of how Service Manager works with Configuration Manager and Operations Manager. The document also outlines the benefits of Service Manager's configuration management database and connectors for data integration across the enterprise.
The document discusses Oracle's Customer 2 Cloud program which allows customers to convert existing on-premise software spending and unused seat licenses into Oracle cloud application services. The program provides attractive financial incentives to move to cloud services, rapid deployment options through packaged integrations, and expert guidance from partners like IBM to help customers seamlessly transition to the cloud.
Hundreds of BMC projects have been completed by Cloudaction, a BMC Elite Partner. Our top-notch BMC skill sets assist businesses in business transformation and speed up the transition to digital operations. Since the beginning, we have been a BMC partner. They have an impressive track record of creating cutting-edge solutions that scale to address any IT issue, making them real pioneers in infrastructure automation. With BMC software, we facilitate business change. Visit https://cloudaction.com/ for details.
CirrusDB provides cloud database and business intelligence services that help companies reduce costs and improve flexibility. Their offerings include managed database services, cloud databases, pre-configured appliances, and professional services. CirrusDB integrates multiple cloud platforms through their Cirrus Enterprise Manager product and claims advantages in scalability, virtualization, and clustering.
LinkedIn is the biggest professional platform. If you want to create credibility, show case you value, stand out from the crowd then these 10 steps to creating a great profile will help.
We live in an increasingly social world, where advancements in
technology are changing how we buy, how we work and how
we connect with others. Expanding and overlapping social
networks are enabling individuals to express opinions, share
expertise with a greater audience and shape decision-making
processes on a global scale. Can an organization that chooses
to ignore the insights of employees, customers and business
partners expect to thrive?
Mobile technology is fueling economic growth in Africa, with annual GDP growth averaging 7% over the next 20 years. Nearly 90% of phones in Africa are mobile, and there will be 735 million mobile subscribers by 2012. Mobile money transfers in Africa are expected to exceed $200 billion in 2015, accounting for 18% of the continent's GDP. Bharti Airtel is working with IBM to deliver next-generation mobile services across 16 African countries, providing not just voice and data but digital services through a smarter mobile infrastructure. This is helping to improve communication, empower farmers and businesses, and make banking more accessible, connecting people to health information as well.
The document discusses using social media to build a company by creating a blog and using sites like Twitter to raise awareness as an opinion leader with knowledge. It recommends sites like Digg, Reddit, Newsvine and YouTube to place content and build traffic, and suggests monitoring Technorati and comments on those sites to understand public opinions on products. Finally, it proposes using networking tools like LinkedIn and Facebook to create business opportunities and find new employees.
This document provides a summary of major social media sites in 2011 and how they can be leveraged by companies for customer communication, brand exposure, traffic generation, and search engine optimization. Each site is rated as good, okay, or bad for these categories. Sites summarized include Facebook, Twitter, Flickr, LinkedIn, YouTube, Digg, and StumbleUpon.
McKinsey\'s fifth annual survey on the way organisations use social tools and technologies finds that they continue to seep into many organisations, transforming business processes and raising perforamnce.
Why are you paying for wasted energy in IT?
Energy costs continue to climb and yet up to a third of the money that companies spend on power could be wasted(1) owing to inefficient IT infrastructure. Power demands are predicted to outstrip supply in the next few years, so those costs won’t comedown. Energy regulations and carbon reduction targets are adding to the pressure. So why aren’t you taking a serious look at your IT energy use?
The document summarizes the findings of a survey of 110 cloud computing implementation projects conducted by IBM. Key findings include:
1) Primary motivations for cloud implementations were IT efficiencies, ease of use consumer interfaces, and new charging models, while security concerns, pricing strategies, complexity, lack of standardization, and unclear value propositions were biggest inhibitors.
2) Integrated vendor offerings and ongoing support were in high demand. Service design was the most important ITIL discipline.
3) Current cloud usage focused on development/test and non-critical workloads, but respondents expected to deploy clouds across all workloads in two years. There was a 30/70 split between public and private clouds currently.
This white paper discusses how cloud computing can drive value for enterprises by lowering IT costs and enabling innovation. Some key points:
1) Cloud computing provides on-demand, scalable access to computing resources and enables a pay-per-use model that can significantly lower both capital and operating costs for IT compared to maintaining physical infrastructure.
2) Standardizing applications and infrastructure on cloud platforms further drives down costs through improved efficiency and reduced complexity.
3) In addition to cost savings, cloud also allows organizations to innovate faster, access new markets more easily, and optimize existing IT investments through an elastic, globally available environment.
The document summarizes the key findings of IBM's 2011 Global CMO Study, which involved interviews with over 1,700 CMOs from around the world. The study found that CMOs see four main challenges facing marketing: the explosion of data, social media, proliferation of new channels and devices, and shifting demographics. However, CMOs from high-performing companies address these challenges differently than others by focusing on customer intimacy, mining new digital data sources, and fostering relationships over just transactions. They also aim to develop a clear corporate character for their organization.
The document discusses opportunities for IT organizations to optimize their datacenter services over the next five years. As businesses look to grow and innovate following the economic downturn, IT will need to balance efficiency gains with flexibility to enable new initiatives. Datacenters of the future will require automation and standardized infrastructure that can adapt to changing workload demands. Many IT organizations currently lack the in-house expertise to implement private clouds and achieve this level of optimization, and may require external assistance to successfully transform their datacenters.
The document summarizes findings from a study of over 3,000 CIOs across 71 countries and 18 industries. It identifies four distinct "CIO Mandates" that CIOs operate under based on their organization's business needs and goals. The mandates are Expand, Leverage, Transform, and Pioneer. The summary describes the typical responsibilities and focus areas for CIOs working under each mandate. It also provides examples of initiatives and priorities for CIOs depending on their assigned mandate.
Help you innovate business processes to differentiate your enterprise
Create value that contributes to bottom-line savings
Apply flexible and robust methodology and toolset that allow us to contractually commit to measurable outcomes for our clients
Help you take advantage of the opportunities of a global economy
Superb high level presentation of the capabilities of the IBM software portfolio. From information, collaboration, integration, optimisation to security, compliance and innovation.
The document summarizes IBM's business strategy and objectives over the past decade and outlines its roadmap for continued growth through 2015. Some key points are: IBM has achieved record earnings per share and cash flow since 2000 by shifting resources toward high-value areas. Its 2015 roadmap aims to generate $20 EPS, $100B in cash flow, and increase software/growth market revenue. IBM's investments in areas like analytics, cloud, and smarter systems are expected to drive $20B in additional revenue and position the company for continued leadership in the digital era.
IBM Watson Jeopardy! white paper which explains Watson’s workload optimised system design based on IBM DeepQA architecture and POWER7® processor-based servers
White Paper conducted by an independent research firm of Technology Business Research. The paper highlights IBM\'s x86 servers have been rated No 1 by its clients in customer satisfaction survey based on quality and services for the last 5 consecutive quarters.
This document discusses how organizations can scale up their computing by making better use of existing infrastructure and reducing waste. It notes that most organizations only utilize 15% of their computing capacity on average. The document advocates assessing current IT systems to identify optimization opportunities like server virtualization, which can reduce servers by 50% and lower costs by over 30%. Reducing waste and improving efficiency of computing infrastructure can enable organizations to do more with less by cutting costs while boosting productivity and capacity.
2. Welcome
Welcome to IBM Global Technology Services –
and a comprehensive, portfolio of assessment,
outsourcing, infrastructure and systems
integration services.
Designed to help you leverage dramatic new
improvements in technology, these services present
a range of offerings that give you the potential to:
• cut costs
• get more out of your existing IT infrastructure
• drive productivity in IT operations
• assert competitive advantage
Many of these services could also help you defer
capital expenditures and ease staffing pressures -
another way to achieve immediate cost savings.
Most importantly, they could give you a tangible ROI,
without having to wait years for payback. And with
IBM Global Financing you could potentially see
project returns in even less time.
Read on and see for yourself what IBM Global
Technology Services could do for you.
IBM Global Technology Services forms part of the range of Consulting,
Hardware, Software and Financing offerings available from IBM. For more
information visit ibm.co.uk, contact your IBM Representative or speak to
your IBM Business Partner.
3. Data Centre Design,
Construction &
Efficiency Services
The limitations of space, power and energy efficiency
present major challenges to IT service delivery. Although
high-density computers offer an opportunity to generate
more value from each square foot of the data centre,
powerful blade and rack mounted servers generate
a lot of heat, and can create cooling problems.
To help you explore ways to address these challenges
IBM offers a variety of services, such as Data Centre
Energy Efficiency Assessments and Modular Data
Centre Design & Build.
Data Centre Energy Efficiency Assessments measure
the energy usage of your cooling, electrical and building
systems, and identify areas for improvement.
Modular Data Centre Design & Build services
range from refurbishing your current data centre
to designing a new one that benefits from:
• hot and cold aisle technology
• cabling
• raised flooring
• air-conditioning & ambient air-cooling
• uninterruptable power supplies and generators
• fire-rated walls and suppression
Savings Delivered
A Data Centre Energy Efficiency Assessment has the potential
to help you reduce data centre operating costs by up to
40% annually. In many cases the reduction in energy
consumption is realised within weeks of implementation.
The IBM Advantage
• Our modular approach enables flexible expansion of your
data centre environment, in line with your budget and
business needs.
• We use a set of assets and proprietary tools that provide
a view on heat and energy distribution.
• We have one of the best implementation experiences
of building energy efficient data centres globally.
Also available from IBM: Data Centre and Facilities Strategy Services - helping
you to identify your requirements, capabilities and capacities, and to define your
best green and high-resiliency options. IT Facilities Assessment, Design and
Construction Services creating stable, security-rich, future-ready data centres and
enterprise command centre facilities; IT Facilities Consolidation and Relocation
Services - helping you to make optimal investments that deliver availability,
scalability, recoverability and agility throughout your data centre transition.
4. Optimisation & Implementation
Services for Servers
New applications and system rollouts have led to an
unprecedented proliferation of servers, rapidly followed by
an increase in server capital costs, server operations costs
and pressure on the data centre.
IBM has the skills and experience to help you simplify
and optimise your IT environment, reduce operational
management costs and increase adaptability. We aim
to help you achieve business growth and change, while
increasing your security and resiliency.
IBM Server Consolidation Services and IBM Server
Virtualisation Services use methodologies and tools such
as the server consolidation efficiency study to help you to:
• understand the server inventory, CPU utilisation and
power usage
• outline potential savings in space and power
• design an optimised server infrastructure to meet
business needs
• implement and configure the infrastructure to achieve
speedy ROI
Savings Delivered
Typically, IBM Server Consolidation Services can help
you reduce server operation and capital costs by up
to 70% in 8-24 months.
And IBM Server Virtualisation Services can potentially
help reduce your capital spend and software,
enhancing utilisation rates and improving
consolidation ratios. For example, a VMware® server
infrastructure can achieve utilisation rates up to 80%
and consolidation ratios from 8:1 to 30:1.
The IBM Advantage
IBM performs consolidation and virtualisation across
IBM and non-IBM platforms including Intel, Unix, Linux
and Mainframe. Our consultants and implementation
specialists have a profound knowledge of both IBM and
non-IBM server technologies. Their proven methodologies
and experience in diverse client environments can help
ensure rapid implementation and bridge key skills gaps.
Clients can leverage IBM’s technology know-how of
working across operating systems, hardware, software
and services.
IBM works with Microsoft ®, VMware ® and other
key partners.
Also available from IBM: Server Product Services for IBM servers, Linux® and
Microsoft® operating systems, and non-IBM server products and Server Managed
Services for remote management of your server environment.
5. Optimisation & Implementation
Services for Storage & Data
Managing storage seems to get more difficult every day.
Digital data needs are exploding – doubling every 18
months according to IDC - and this impacts on bottomlines
in the form of increased capital expenditure requirements
and ongoing operational costs.
IBM can deliver the skills and experience that help you
simplify and optimise your IT environment, reducing
operational management costs and increasing adaptability.
This can help you facilitate business growth and change
while increasing your security and resiliency.
IBM Storage Optimisation and Integration Services
use methodology and tools that help you:
• understand the storage inventory and its utilisation
• set a strategy and roadmap that identifies
potential savings
• identify storage capacity that can be reclaimed
• improve storage performance and your ongoing
storage management capability
Savings Delivered
IBM Storage Optimisation and Integration Services could
improve storage utilisation and help you reduce
storage costs by up to 30% in 3-12 months.
The IBM Advantage
IBM consultants have in-depth knowledge of both IBM and
non-IBM storage environments and experience of working
with many clients. The proven methodologies and tools
they use include Novus® for optimisation and Softek for
data mobility.
Novus-based consulting services offer a rapid path to
cross-technology management, process improvement and
performance improvement for complex storage clients.
IBM’s Data Mobility Solutions integrate products and
services that combine Softek technology and IBM’s 30
years of experience in data migration, to simplify data
movement across heterogeneous environments, centralise
management in multi-vendor environments, and achieve
greater control with integrated tools and services.
IBM Data Mobility Solutions can potentially reduce overall
migration costs by up to 60% by lowering lease or
maintenance overlaps, outage costs and staff expenses.
Novus® based consulting services offer a rapid path to cross-technology
management, process improvement and performance improvement for complex
storage clients.
6. Remote Managed
Services
Businesses today increasingly look for ways to monitor,
manage and report the IT infrastructure 24/7 – all within
tightly constrained IT budgets. Many also find themselves
lacking the skilled resource to manage the environment,
which can then affect service levels and lead to
unplanned outages.
IBM’s portfolio of remote managed services can help
enhance server monitoring and management in order
to help clients:
• control costs by having predictable monthly payments
• improve customer service by being proactive rather
than reactive
• increase operational efficiency by enabling staff to focus
on business issues rather than technology
IBM has a range of services and delivery mechanisms to
suit your business and budget requirements. These can
include our local and offshore capabilities, together with
those of our extensive network of business partners.
Within IBM Express Remote Managed Infrastructure
Services there are five cost-predictive, configurable
services, designed specifically for businesses with up to
1000 employees. Their aim is to enhance your IT value
through cost-effective remote monitoring, management
and reporting for your IT infrastructure.
IBM also offers Remote Managed Infrastructure
Services (RMIS), a more advanced, pre-configured
yet customisable service designed to meet the more
complex needs of larger enterprises.
Savings Delivered
IBM’s Remote Managed Infrastructure Services (RMIS)
engagements could typically result in cost savings of
up to 20% in 12 - 18 months.
Also available from IBM: Server Optimisation and Integration Services which
help you reduce IT infrastructure complexity and Server Product Services for IBM
servers, Linux® and Microsoft® operating systems, and non-IBM server products.
7. Remote Managed
Services
The IBM Advantage
Services can be delivered at any delivery centre, whether
client-owned or operated, or managed by IBM or one of
our approved suppliers.
We offer easy to deploy, standardised solutions that
leverage the combination of IBM technologies and
expertise with industry-certified, proven ITIL based
management processes. This helps your business quickly
appreciate the value of this service.
Our Services Connection Portal provides a near-real time
view of systems status, with access to historical
performance reports for capacity planning. (RMIS only)
Also available from IBM: Server Optimisation and Integration services which
help you reduce IT infrastructure complexity and Server Product Services for IBM
servers, Linux® and Microsoft® operating systems, and non-IBM server products.
8. Communications &
Collaboration Services
Access to the right information at the right time, and from
the right people in an organisation, can enable greater
operational efficiency and help achieve a much better
experience for customers.
There are convincing reasons for businesses to consider
unifying their IT voice communications. Implementing these
solutions allows your employees quick and easy access to
information and fellow employees in a cost-effective and
non-disruptive way.
Cost Reduction: You may realise significant cost savings
when optimising telephony-related services inside your
business. Solutions exist to route most internal calls via your
Wide Area Network (WAN). The same solutions may also
handle outbound calls cost-effectively.
Productivity Challenges: To be effective, most modern
businesses need their workforces to be mobile. At the same
time, they need more effective teamwork that typically
requires people to be in the same room. New collaboration
technologies have been designed to improve collaboration,
regardless of the participants’ physical location.
Increased Competition and a Need for Differentiation:
Speed of execution and efficiency have always been key
differentiators for business. Enabling business processes to
use collaboration solutions that find the people needed to
perform tasks can cut latency, optimise the use of human
resources, and improve your business differentiation.
IBM Converged Communications Services address these
drivers in many ways:
• Cost Savings: IBM works with industry leading hardware
suppliers such as Avaya and Cisco to unify voice and data
communications most cost-effectively.
• Productivity Improvement: IBM technology includes the
capability to bring messaging, video communications, web
conferencing, voice conferencing, real-time collaboration
and email together into a more unified end-user
experience. The focus is on productivity and efficiency,
and creating an intuitive and efficient collaboration
environment.
Also available from IBM: Mobility & Wireless, Network Integration, Network
Managed, Networking Strategy & Optimisation, RFID and Telecom Expense
Management Services
9. Communications &
Collaboration Services
• Differentiation: Once voice communication has
converged with data communication and collaboration
solutions have been implemented, the capability is
there today, not just for human resources to collaborate
more effectively, but for business processes and systems
to start collaborating with human resources, enabling
better efficiency and contributing to organisational
differentiation.
Savings Delivered
IBM Converged Communications Services can help you
reduce communication expenses by adopting mobility and
collaborative technologies. IBM-recommended solutions
can deliver savings of up to 40% of recurring costs.
The IBM Advantage
IBM offers a vendor-agnostic approach to finding the right
solution for your business.
IBM has strategic relationships with the industry-leading
ISVs and network equipment providers to support your
multi-vendor, multi-platform solutions.
IBM can also help negotiate and procure bandwidth from
service providers to provide a complete end-to-end
solution for you.
IBM’s converged communications implementation
integrates with customer-facing and back-office
applications seamlessly across your organisation.
IBM delivers strategic and operational resilience and
security with its services.
Also available from IBM: Mobility & Wireless, Network Integration, Network
Managed, Networking Strategy & Optimisation, RFID and Telecom Expense
Management Services
10. Security &
Privacy Services
Malicious attacks on an organisation continue to increase
each year, and can have a huge impact on business
performance and reputation. Understanding the
vulnerabilities and risks present in your IT infrastructure
is a major step towards protecting yourself.
IBM Security and Privacy Services will safeguard
information assets and prevent problems before they can
happen. We will work with you to assess your current
security and privacy position, then design, implement and
manage measures that address both internal and external
threats.
Vulnerability assessments and/or penetration tests can:
• assess the areas of vulnerability that pose a business
risk you
• advise on methods for remediation to minimise the
risks identified
• design a solution using the most appropriate toolsets
to facilitate this remediation
Penetration services such as Express Penetration
Testing services help organisations quickly assess the
security position of their networks. We use real-world
exploitation scenarios to demonstrate how attackers
could access sensitive data or systems and significantly
impact your business.
Using IBM Internet Security Systems’ (ISS) world-class
tools, methodologies and resources, IBM can:
• implement solutions to help optimise protection and
realise the most business value
• provide a managed service to help minimise business
risk from security attacks and minimise the impact on
your own internal resources
Managed services such as Express Managed Security
Services for email will work behind the scenes with no
upfront investment from you and no software or hardware
to install. Services modules address specific security
threats and are easy to add or remove, with a web-based
administrative console for monitoring activity and
customising service settings.
Also available from IBM: Data Security, Identity and Access Management,
Physical, Security Governance and Threat Mitigation Services along with
IBM Business Consulting & Resiliency Services.
11. Security &
Privacy Services
Savings Delivered
IBM ISS Managed Security Services can help you simplify
and potentially reduce costs by up to 50% while improving
security across all information security domains within the
first year.
The IBM Advantage
IBM offers a breadth of service and skills that are among the
most comprehensive in the security services marketplace.
These include data security services, identity and access
management services, physical security services, security
governance services and threat mitigation services. All are
relevant to small and corporate environments, with services
and team capabilities that span and scale to both smaller
and corporate environments across all sectors.
Underpinning all our security services is the renowned IBM
X-Force research and development team and 24/7 global
attack monitoring. X-Force is the world’s largest R&D
laboratory for emerging network vulnerabilities and threats.
Its highly-skilled IBM specialists focus on analysing and
mitigating identified risks and providing solutions, patches
and fixes to protect customers.
Also available from IBM: Data Security, Identity and Access Management,
Physical, Security Governance and Threat Mitigation Services along with
IBM Business Consulting & Resiliency Services.
12. Network Optimisation
& Integration Services
As business applications and processes become
ever-more centralised and pervasive, you become
increasingly dependent on your network. Providing
your business with acceptable response times and
resilience inevitably becomes far more challenging.
Changes to your application landscape could add
significant uncertainty regarding the overall end-to-end
performance of any new application. Infrastructure
changes such as server, storage and data centre
consolidation could also introduce risk, as well as
impacting network performance.
The cost of not factoring the network impact of such
changes into infrastructure planning can be significant.
Slow application response can lead to overall productivity
loss and negatively impact customer experience. In the
past, futile attempts have often been made to solve this
problem by simply adding costly bandwidth to the Wide
Area Network (WAN).
The IBM Network Optimisation Assessment has
been specifically designed to identify these issues and
subsequently deliver a clear roadmap that identifies cost
saving and performance improvement opportunities:
• it looks at optimising the performance of applications
on your WAN and recommends clear steps you can
take to deliver significant improvement.
• it provides a gap analysis comparing your current
network infrastructure with your anticipated strategic
business demands.
• you receive a report that provides solutions to potentially
address these demands, to minimise cost and suggest
how to improve redundancy, security, performance and
energy efficiency.
Savings Delivered
IBM Network Optimisation Services can potentially help
you increase network efficiency, enhance performance
and reduce your network costs by up to 30% in
4-12 months.
Also available from IBM: Networking strategy and optimisation services – Network
Application Optimisation and Network Infrastructure Optimisation; Network
Integration Services and Network Managed Services.