The document discusses how technology can help businesses grow and addresses common questions from business owners about technology. It introduces Inspace Technologies, an IT solutions company that provides technology audits, consulting, outsourcing, and ERP optimization services to help medium-sized businesses effectively utilize technology. Inspace aims to help clients get the optimal performance from their IT infrastructure and trains existing vendors to achieve business growth through successful ERP implementation.
How to improve life on the Service Desk? Freshservice
At the end of 2015, the Service Desk Institute (SDI) and Freshservice jointly conducted research into life working on the IT service desk in 2016. This covered the key pain points for service desks and ITSM tools and vendors, as well as top service desk enhancements and priorities for 2016.
Watch this slide deck to know:
the survey results,
the root causes of service desk concern and friction, and
practical ways in which to tackle the most common obstacles and issues.
Find out how “normal” your service desk is and what you can do to improve things.
How the IT system can match with meeting demands of fast growing needs to business and some essential parameters which could help them in achieving it.
6 Insights from HDI Conference - #HDIconfFreshservice
Freshservice participated in the HDI Conference which happened at Orlando, Florido from 12 - 15 April 2016. There were some key insights for us from the conference and we wanted to share them with everyone.
Service Delivery: When is the Right Time to Deploy Your AIAggregage
There’s no mistake about it: AI is on the rise. 70% of business decision-makers, information management professionals, and IT experts say that employees focus on more meaningful work with AI compared to those without it. The big buzz is around Artificial Intelligence, and how it can help information management and IT service delivery teams crush their goals. Decision-makers have been experimenting with Artificial Intelligence in smaller groups and have started adopting AI into mainstream environments in their organizations.
You may have this question in your mind - ‘Is this the right time for deploying AI?' Join our experts for this insightful webinar where members from our team will also be available to answer your questions so you can walk away feeling confident in how AI & automation can empower your organization’s service management overall.
During this webinar you will learn how:
• Service management is meeting up with present requirements and helping us look into the future
• Service delivery is supporting the current crisis and identifying opportunities for future improvement
• Top key considerations are easing digital transformation with AI
Customers in information management and IT that have used AI for their success
View this webinars page here: https://bit.ly/2Xiamma !
How to drive superior user experience the Toyota waynexthink
Toyota’s commitment to creating and delivering value to their customers starts with superior employee experience.
Toyota identified the strategic requirement to ensure they had the necessary data to understand how their employees use and experience IT, combined with the right tools and processes to mature and shift-left towards continuous and pro-active people-centric IT.
Arnaud Pire, Toyota Motor Europe’s Senior Manager IT, Service Delivery and Operations overviewed the organisational change management required to align and standardise support across Europe, how they approached a major Windows 10 migration, and what steps they take in their IT organisation to instil the Toyota way of “continuous improvement and respect for people”.
How to improve life on the Service Desk? Freshservice
At the end of 2015, the Service Desk Institute (SDI) and Freshservice jointly conducted research into life working on the IT service desk in 2016. This covered the key pain points for service desks and ITSM tools and vendors, as well as top service desk enhancements and priorities for 2016.
Watch this slide deck to know:
the survey results,
the root causes of service desk concern and friction, and
practical ways in which to tackle the most common obstacles and issues.
Find out how “normal” your service desk is and what you can do to improve things.
How the IT system can match with meeting demands of fast growing needs to business and some essential parameters which could help them in achieving it.
6 Insights from HDI Conference - #HDIconfFreshservice
Freshservice participated in the HDI Conference which happened at Orlando, Florido from 12 - 15 April 2016. There were some key insights for us from the conference and we wanted to share them with everyone.
Service Delivery: When is the Right Time to Deploy Your AIAggregage
There’s no mistake about it: AI is on the rise. 70% of business decision-makers, information management professionals, and IT experts say that employees focus on more meaningful work with AI compared to those without it. The big buzz is around Artificial Intelligence, and how it can help information management and IT service delivery teams crush their goals. Decision-makers have been experimenting with Artificial Intelligence in smaller groups and have started adopting AI into mainstream environments in their organizations.
You may have this question in your mind - ‘Is this the right time for deploying AI?' Join our experts for this insightful webinar where members from our team will also be available to answer your questions so you can walk away feeling confident in how AI & automation can empower your organization’s service management overall.
During this webinar you will learn how:
• Service management is meeting up with present requirements and helping us look into the future
• Service delivery is supporting the current crisis and identifying opportunities for future improvement
• Top key considerations are easing digital transformation with AI
Customers in information management and IT that have used AI for their success
View this webinars page here: https://bit.ly/2Xiamma !
How to drive superior user experience the Toyota waynexthink
Toyota’s commitment to creating and delivering value to their customers starts with superior employee experience.
Toyota identified the strategic requirement to ensure they had the necessary data to understand how their employees use and experience IT, combined with the right tools and processes to mature and shift-left towards continuous and pro-active people-centric IT.
Arnaud Pire, Toyota Motor Europe’s Senior Manager IT, Service Delivery and Operations overviewed the organisational change management required to align and standardise support across Europe, how they approached a major Windows 10 migration, and what steps they take in their IT organisation to instil the Toyota way of “continuous improvement and respect for people”.
How to Reach Peak Performance With the Product Management Organizational Heal...Aggregage
The degree of maturity of your product management organization can directly drive your ability to satisfy customers and become more profitable. Our Product Management Organizational Health Checklist and on-demand webinar can help.
Experience Everywhere. How to proactively enhance employee experience across ...nexthink
The transition to remote working forced upon us by the global COVID-19 pandemic is now becoming the new normal. And this blend of office and remote work is leading the world towards de-organization!
However, this unprecedented transition comes with its own set of challenges, making the role of in-house IT departments even more critical than before. Tasked with providing secure infrastructure and collaboration tools to improve the productivity of employees, IT teams must now also work to enhance the experiences of employees when meeting virtually.
This heightened involvement of IT departments promises to deepen the alliance between IT and the wider business and requires both greater visibility and a capacity to be truly proactive. Organizations that can provide their remote employees with seamless work experiences are more likely to weather future uncertainties with minimal impact on their businesses.
We are not sure whether we will able to go back to the old world; however, we can certainly prepare ourselves for the new one where employees "work from anywhere".
Nexthink's VP Technical Services, Jon Cairns joined IDC and Banque du Caire to discuss real-world, actionable guidance that will prepare and empower you to meet the challenges of this new reality.
Marco gianotten - empathie maakt winnaars - SEE 2016TOPdesk
De klassieke SLA’s (door Marco Gianotten omgedoopt tot Secret, Lies and Assumptions) zijn verouderd. Giarte introduceert XLA’s: eXperience Level Agreements, waarbij vooral de beleving van de relatie centraal komt te staan. Minder van het technische en analytische linker hersenhelft-denken, en juist meer empathische en mensgerichte rechter hersenhelft-denken.
Benefits of IT consultancy services, India global IT consulting practice, business analysis and technical consultation, offshore IT consulting, business consulting service, quality consulting, technical consulting services, offshore consulting services
The goal might be clear—improve the digital employee experience—but getting it done can be challenging amidst digital transformations and changes to the corporate IT landscape.
Whenever productivity and output are negatively impacted, IT often gets the blame. Despite this, employees continue to raise their expectations of IT and expect their digital experience to “just work” all the time. Jon Cairns, VP Global Solution Consulting explains what IT departments can do to simultaneously close the digital experience expectation gap, focus on innovation, and give employees a superb digital work experience.
Slides from workshop focused on service management excellence and end user experience measurement.
Sessions:
1. Service Management Process Automation, with Bright Horse
2. Enlightened Executives, with CitrusCollab
3. From SLA to XLA: Re-Thinking End-User KPIs, with Nexthink
4. Adopting an Experience Mind-Set, with G2G3
3. Great Customer Service is The Experience, with Chris Markiewicz
Discussion on service experience with ServiceNow and Nexthinknexthink
The increasingly rapid emergence of workplace technologies over the past few decades promises a utopia of user satisfaction and uncharted levels of business productivity. So why do we wait for IT services to go wrong before we take action? Why is there a gap between what IT users expect and what they receive?
ServiceNow's Chief Innovation Officer, Paul Hardy and Nexthink's ITSM Practice Lead, David D'Agostino discuss service experience.
A remote workforce requires a shift in how people do and think about work because many of the traditional processes and mindsets don’t apply anymore. Discover tips and best practices for building and leading a remote workforce in the age of COVID-19.
Don’t rage against the RPA machine. Why the real robotics revolution requires...OEE Consulting
Robotic Process Automation (RPA) is a powerful tool which will undoubtedly play a key role in the future of the service industry. So what is stopping organisations from maximising the benefits of this so-called digital workforce?
Resource and staff augmentation trending approach to build next gen products ...Katy Slemon
Leveraging resource and staff augmentation in 2022, businesses can build futuristic products. Find the reasons & hurdles of expanding your team offshore.
How do power apps for nonprofits achieve your futuristic needsKaty Slemon
Discover the benefits and Use Cases of PowerApps for nonprofits and how its feature and functionality plays a crucial role in resolving Nonprofits challenges
Social Media Marketing - The Mainstream in which Businesses and People Commun...BreezeGo
Social Media Marketing is a type of internet marketing which meets the communication marketing goal through various social networking sites. For more information, please visit; http://www.breezego.com.
BreezeGo offers professional website design at a highly competitive price. Our design professionals are highly experienced, and can create the website of your dreams. For more details please visit: www.breezego.com
How to Reach Peak Performance With the Product Management Organizational Heal...Aggregage
The degree of maturity of your product management organization can directly drive your ability to satisfy customers and become more profitable. Our Product Management Organizational Health Checklist and on-demand webinar can help.
Experience Everywhere. How to proactively enhance employee experience across ...nexthink
The transition to remote working forced upon us by the global COVID-19 pandemic is now becoming the new normal. And this blend of office and remote work is leading the world towards de-organization!
However, this unprecedented transition comes with its own set of challenges, making the role of in-house IT departments even more critical than before. Tasked with providing secure infrastructure and collaboration tools to improve the productivity of employees, IT teams must now also work to enhance the experiences of employees when meeting virtually.
This heightened involvement of IT departments promises to deepen the alliance between IT and the wider business and requires both greater visibility and a capacity to be truly proactive. Organizations that can provide their remote employees with seamless work experiences are more likely to weather future uncertainties with minimal impact on their businesses.
We are not sure whether we will able to go back to the old world; however, we can certainly prepare ourselves for the new one where employees "work from anywhere".
Nexthink's VP Technical Services, Jon Cairns joined IDC and Banque du Caire to discuss real-world, actionable guidance that will prepare and empower you to meet the challenges of this new reality.
Marco gianotten - empathie maakt winnaars - SEE 2016TOPdesk
De klassieke SLA’s (door Marco Gianotten omgedoopt tot Secret, Lies and Assumptions) zijn verouderd. Giarte introduceert XLA’s: eXperience Level Agreements, waarbij vooral de beleving van de relatie centraal komt te staan. Minder van het technische en analytische linker hersenhelft-denken, en juist meer empathische en mensgerichte rechter hersenhelft-denken.
Benefits of IT consultancy services, India global IT consulting practice, business analysis and technical consultation, offshore IT consulting, business consulting service, quality consulting, technical consulting services, offshore consulting services
The goal might be clear—improve the digital employee experience—but getting it done can be challenging amidst digital transformations and changes to the corporate IT landscape.
Whenever productivity and output are negatively impacted, IT often gets the blame. Despite this, employees continue to raise their expectations of IT and expect their digital experience to “just work” all the time. Jon Cairns, VP Global Solution Consulting explains what IT departments can do to simultaneously close the digital experience expectation gap, focus on innovation, and give employees a superb digital work experience.
Slides from workshop focused on service management excellence and end user experience measurement.
Sessions:
1. Service Management Process Automation, with Bright Horse
2. Enlightened Executives, with CitrusCollab
3. From SLA to XLA: Re-Thinking End-User KPIs, with Nexthink
4. Adopting an Experience Mind-Set, with G2G3
3. Great Customer Service is The Experience, with Chris Markiewicz
Discussion on service experience with ServiceNow and Nexthinknexthink
The increasingly rapid emergence of workplace technologies over the past few decades promises a utopia of user satisfaction and uncharted levels of business productivity. So why do we wait for IT services to go wrong before we take action? Why is there a gap between what IT users expect and what they receive?
ServiceNow's Chief Innovation Officer, Paul Hardy and Nexthink's ITSM Practice Lead, David D'Agostino discuss service experience.
A remote workforce requires a shift in how people do and think about work because many of the traditional processes and mindsets don’t apply anymore. Discover tips and best practices for building and leading a remote workforce in the age of COVID-19.
Don’t rage against the RPA machine. Why the real robotics revolution requires...OEE Consulting
Robotic Process Automation (RPA) is a powerful tool which will undoubtedly play a key role in the future of the service industry. So what is stopping organisations from maximising the benefits of this so-called digital workforce?
Resource and staff augmentation trending approach to build next gen products ...Katy Slemon
Leveraging resource and staff augmentation in 2022, businesses can build futuristic products. Find the reasons & hurdles of expanding your team offshore.
How do power apps for nonprofits achieve your futuristic needsKaty Slemon
Discover the benefits and Use Cases of PowerApps for nonprofits and how its feature and functionality plays a crucial role in resolving Nonprofits challenges
Social Media Marketing - The Mainstream in which Businesses and People Commun...BreezeGo
Social Media Marketing is a type of internet marketing which meets the communication marketing goal through various social networking sites. For more information, please visit; http://www.breezego.com.
BreezeGo offers professional website design at a highly competitive price. Our design professionals are highly experienced, and can create the website of your dreams. For more details please visit: www.breezego.com
Enterprise Resource Planning (ERP) is a type of software that firms use to manage their day-to-day business activities like accounting, procurement, project management, risk management, compliance, and supply chain operations.
CARGOES Runner from DP World offers leading edge technology, in easy-to-use formats, to deliver significant improvements in control, visibility, transparency and cost efficiency right across freight forwarding operations, end-to-end.
IT Career Development - An Introduction into the IndustryLawal Adekunle
It is designed to help individuals with the knowledge and information they need in order to choose the perfect IT career. It also gives a clear insight into the industry
Service integration and management (SIAM) is a management methodology that can be applied in an environment that includes services sourced from a number of service providers.
The 10 fastest growing erp solution providers august 2016Merry D'souza
Insights Success is a platform that focuses distinctively on emerging as well as leading IT companies, their confrontational style of doing business and way of delivering effective and collaborative solutions to strengthen market share.Our magazine talks about leaders and orators from the world of technology, which includes CEO’s, CIO’s, VP’s, Managers and other professionals who had set a benchmark in the revolution of IT industry.
ERP software may be just what your organization needs to gain speed in the market. This presentation answers the question: what is ERP and how does it help my organization?
Evolutionary Development Methodology® in one page.
EDM is an agile, spiral methodology developed specifically for business intelligence. It is a complete end-to-end methodology including assessment, initiation, and delivery.
EDM incorporates a principles-based layered architecture, including business architecture, information systems architecture, and technology layers.
An enterprise committed to the vision of transforming modern-day businesses and amplify their growth trajectory by equipping them with innovative and futuristic tools. With the motto We Connect. You Grow.”, we aim to help businesses operate more efficiently and grow faster. Our product APPSeCONNECT is a next generation integration platform which connects various business applications and enables seamless data exchange between them. Trusted by over 1000 Businesses across 75 Countries, we have benefitted organizations in their quest for unprecedented growth.
24. IT Consulting Based on the technology audit report, areas to be addressed will be highlighted. Designing a solution or solving an existing issue of IT infrastructure or Software Application will be handled by a consultant who does not promote any product or service. It helps the organization to choose the right product with the right price to achieve the desired solution at the right time. This service also helps management to understand what are all the things that can be safely postponed without affecting the productivity. (At times it also helps in cash flow)
31. About Inspace Inspace Technologies, an IT solutions company which got into complete IT consultancy across India especially addressing medium sized enterprises where IT investments needs clarity. As a consultancy company, Inspace gives the clients the best of the choices in terms of products and services. Inspace ventured into a new business model where it has partnership only with clients. The associations with Principle companies are maintained in a level where the consultancy role can be justified. Inspace is looking forward to have OPTIMAL PERFORMANCE out of IT infrastructure of ALL medium sized enterprises through out India and the world. Inspace also trains the existing vendors of various clients to achieve this goal. Inspace works with clients to enable the successful implementation of ERP to accelerate the business growth.
33. You are Invited to Utilize our Services Inspace Technologies New No: 38, Old No: 96 AH Block, 4th Street, Shanthi Colony, Anna Nagar, Chennai - 600 040 India Phone : + 91-44 4353 1781 /1791 + 91-44 2622 0430