HWR Berlin 131016 Supervision Introduction

Supervision Internship
IBMan Programme 401591

Introduction to „Supervision Internship“
Hanno Tietgens & Lennart Bolduan
Original course and slides created by Prof. Marcus Birkenkrahe, HWR

Agenda
Welcome & Overview
WHO: Introductions
WHAT: Course Objectives & Content
HOW I: Teaching Tools In-World 3D & in Moodle
HOW II: Storytelling (and a bit of Role Play)
WHAT: Rules of Engagement; Assignments
WHEN: What next?
Discussion

Birkenkrahe/Tietgens / LV 401591 WS 2013 / 2

Welcome & Overview

— 7th term of this 100% online supervision course
— Designed to support you wherever you are
— 5 credit points / 4 SWS / 54 + 96 = 150 hrs course load
— In practice: ca. 180 minutes per week including session
— Supported by two supervisors (Lennart & me)
— Relies on your cooperation and spirit of adventure!


Introductions
Your supervisor:
Hanno Tietgens aka Xon Emoto, the 1-prim-avatar, plus
shoes; owner of Büro X and BÜRO X Media Lab
Your technical tutor:
Lennart Bolduan aka lennotron


Introductions
Please introduce yourself:
— What's your real name?
— Where do you come from originally?
— Where do you do your internship? (company & location)
We‘ll do this in voice and text chat:
First, I‘ll call on you to answer in voice. Then, please share a short
version of your answer in text chat in-world Second Life.
Also, share that info in your Moodle profile („Participants“ section)
together with your photo.


Introductions.
Update your avatar profile.
Ask Lennart for the HWR Berlin T-Shirt & wear it.

Now let‘s discuss:
What are your expectations for this course?


Course Objectives & Content

— Evaluate your own experiences in a peer group
— Learn to communicate professionally in the work place
— Presenting your case and coaching others
— Communication training & role plays in a group setting
— Feedback check and techniques


Plus, one more thing.

Explore innovative media technology and experience the
avatar as an interaction interface
– for learning and training;
– for culture and entertainment;
– for teamwork and collaboration.
Voluntary activity: If there is time and interest, we could
schedule a field trip to some educational locations in SL.

Your Online Tasks (Second Life)

— Show up every week at 12.15 pm or 7.45 pm CET (Berlin);
if you're able to make the mid-day session: please do!
— Be present when your avatar is online: get up and stretch
when you're in danger of falling asleep (I may nudge you)
— Participate in the discussion both via voice and chat
— Present your internship and participate in our role-plays:
you'll get instructions on how to prepare that via Moodle


Your Offline Tasks (Moodle)

— Write an answer to the weekly question
— Store it in Google drive and post it as a reply in Moodle
— Engage in the Moodle discussions by responding (well)
— Add your presentation, role play scenario and a Post
Mortem review to the Presentation Forum in Moodle
— End-of-term submission of your posts w/short review
— Submit printout of your contributions; deadline tba

Telling stories.

— Which elements comprise a story?
— How do you know if someone is telling a story,
not just giving facts?
— Ask yourself: Have I told a story today (so far)?


Tell a story.
For a start, please tell us:

„Why am I taking the
internship I‘m taking?“
(In Voice please, using your headset. Then add in text chat.)
Further reading and other materials to be found each week
in Moodle, i.e. this comprehensive text on storytelling in a
corporate context by Steve Denning:
http://www.stevedenning.com/Business-Narrative/definitions-of-story-and-narrative.aspx


Weekly Question, Forum Posts
When following the assignment to answer the Weekly
Question and join the discussion with your fellow students,
please have in mind:
Good forum posts are like good blog posts.
— Engaged, focused on the story, with emotional content
— Considered, responding to something (not preaching)
— Qualified, drawing on information outside of your head
Q: Would you recognize these qualities in your everyday work
environment?

In-World Presentation
Good presentations tell a STORY, too:
— Engaged, with emotional content
— Considered, showing you've thought about your material
— Qualified, building on accurate, objective information
Beware, PowerPoint-gurus and self–marketing experts:
A good presentation should not merely recount facts, no
matter how nice they‘re animated.
Take this opportunity to acquire some experience with
storytelling as a method.


In-World Role Play
You'll also get to know a bit about role play as a method.
Role play provides an opportunity for you to try and train the
change of perspectives — a very helpful skill once you get to
work with others, or lead a team.
It may even help you prepare for a difficult situation:
a discussion coming up, a claim you want to assert, an
expectation you can‘t or don't want to meet, a review, etc.
Find a new approach, understand what‘s driving the other,
simply said: Make more of your time, and energy.
(More info to be shared in Moodle.)

Important: Confidentiality
Good stories are authentic, too.
There can be no authenticity without openness.
There can be no openness without confidentiality and trust.
— All information shared either in-world (Second Life,
Adobe Connect) or via Moodle (password-protected) will
remain confidential to course participants only.
What you say here, stays here!
For the same reason: always exercise caution with real
information — as a rule, don't use anybody‘s real names.
Especially not in writing!


The Tail End: Technology

A FEW WORDS
ON OUR TOOLS:


Teaching Tools - Spaces
The Virtual HWR in Second Life® is divided in different
learning spaces —watch http://bit.ly/HWRvideoE for details

Groupwork

Orientation

Auditorium

Feedback


Teaching Tools - Auditorium
Auditorium: media wall, viewers for lectures; a stage for role
playing; a Google Calendar for in-world events.

Shared online
Calendar

Stage for
Role playing

The in-world sessions
will sometimes begin
with a short lecture.
Please be on time &
save your chats locally.
In this space, we will
perform role-plays and
you will present on your
internship experiences
to the whole group.

Teaching Tools - Feedback
Feedback offline and online via the Opinionator using
prepared and improvised questions & discussion topics
Whenever there's time we'll close the session with a short
survey where your avatars can vote with their feet.

You simply walk into the
Opinionator and the distribution
of votes is shown in the center
of the object.


Don't miss the movie!


Rules of Engagement
1. Please choose a topic, set a date and time for your in-world talk
and put your name in the Doodle table schedule. Do not remove any
data. Putting your name here counts as a commitment. If you can
attend (or present) during the lunchtime session, do it.
2. Once you've set a date, get to work: create a presentation, upload it
on Slideshare. Send me the link one week before, Saturday night the
latest; Lennart helps with tech problems (uploading, presenting etc).
3. After the session, upload a copy of your presentation and your Post
Mortem observations from the session role-play into Moodle; add a
copy of the presentation, too.
4. At the end of term, print presentation & GDrive file, add a signed
cover sheet (we‘ll provide that) and send it all to me at HWR.

Once again: Good Presentations
A good presentation tells a STORY:
! 

it is engaged and contains emotional content,

! 

it shows that you've thought about your material

! 

it tells about events and doesn't just recount facts

Get the facts out of the way quickly. Slides should include:
!

! 

Where is your internship (company, country) and what do you do
Briefly describe a situation either past or future for a role-play.

You've got 10-12 minutes for the presentation (+10-12 min. roleplay).
Please rehearse your presentation.

Some more: Preparing a Role-Play
Your ROLE-PLAY scenario will build on:
— a situation or scene, related to your Internship work environment
and created with your presentation, which involves you as one of the
participants and up to three more people
— a goal (something you want/ed to achieve in this scene)
We will call on participants in the session to play the parts indicated
by you; we will set the situation up as a role-play of at most 10–12
minutes, and then we'll briefly discuss the results using this process:
! 

What did the audience think or feel or observe during the role-play?

! 

What did the actors think or feel or observe during the role-play?


Last.
One last thing for your presentation.
If possible, please add a snapshot or two of the location and
setting you have in mind for your role play scenario.


Questions?


Next steps
— Post your first answers to our weekly question!
— Schedule your presentation and role play session!
— We need volunteers to kick us off next week!
— Consider to take the lunch-time course (12:15 pm)

Let's go to the Opinionator
and vote on the following
question: „This is the course
that I expected it would be!“


Teaching Tools – Groupwork
Group work: tables; SL group for voice/chat; shared media
walls for collaboration (GDocs, Etherpad).

Shared media
collaboration
Group
tables
Viewer:
instructions
Media: YouTube
& Twitter wall

We'll try to keep it
simple throughout.
Don't hesitate to
ask questions. And
don't be alarmed:
after a couple of
sessions, you'll feel
really at home in
your new avatar.

PS: Orientation in 3D – level up.
Orientation: treasure cave, school balloon on-site; guided
tour to off-site locations offering interactive experiences
Voluntary activity: Train your avatar by visiting these
places on the virtual campus. (If there is enough interest, we
might schedule an extra training session with Lennart.)

Balloon: notecard
instructions & simple
script control & fun

Cave: movement
training & fun

Fountain: camera
control training & fun

Thank you for your attention.
Hanno Tietgens, htietgens@gmail.com
Lennart Bolduan, lennart.bolduan@gmail.com

Balloon: notecard
instructions & simple
script control & fun


HWR Berlin 131016 Supervision Introduction

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