This document discusses the critical role of human resources in sustainability. It notes that HR owns key processes that can drive cultural change in a company and influence employee behaviors, such as performance management, policies on working conditions and compensation. The document advocates that sustainability should be a routine part of every employee's job, with HR helping to engage and enable employees across different departments to consider sustainability in their work. Finally, it raises the question of whether companies reward or punish behaviors like courage, initiative and selflessness.

1. COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
HUMAN RESOURCES CRITICAL ROLE IN SUSTAINABILITY
Barry Dambach, Sr. Director, Global EHS and Sustainability Alcatel-Lucent (Retired)
October 2015

2. COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
5. Professional development and talent
retention
6. Employee satisfaction and engagement
9. Global diversity
11. Non-discrimination and equality
13. Health and safety / well-being at work
33. Freedom of association / collective
bargaining

3. 3
COPYRIGHT © 2014 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
2014 SUSTAINABILITY
Our priorities and values
Digital inclusion
Realize the potential of a connected
world by developing and deploying
affordable communication solutions for
people everywhere, expanding their
social and economic opportunities
Our people
Create a diverse and highly skilled
workforce able to meet our
customer demands for reliable,
quality service
Eco-sustainability
Lead eco-sustainable innovation
to provide energy efficient,
environmentally sustainable networks
and innovative solutions that meet
growing bandwidth demands
Fully engage
as CITIZENS OF THE COMMUNITIES
where we do business
Do business only with PARTNERS,
including suppliers, contractors
who share OUR VALUES
ZERO TOLERANCE
for compliance
violations
Customer satisfaction puts sustainability at the heart of our business

4. 4
COPYRIGHT © 2014 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
ROLE OF HUMAN RESOURCES (HR) IN SUSTAINABILITY
• Evolution of Sustainability
- Environmental ….Social
 ISO14000….SA8000
• Goal = Every employee considers Sustainability as routine part of their job
- Human Resources, Manufacturing, Real Estate, R&D, Installation,
- Finance, Communications, EHS, Transportation, Supplier Mgmt…
• HR is Critical Partner to ensure employee engagement in Sustainability
- Multiplier Effect / Enabler for Cultural Change in Company
- Owns processes that drive behaviors
Performance Management/Objectives
Behavior Policies
Workers hours / Compensation
Working Conditions

5. 5
COPYRIGHT © 2014 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
COURAGE, INITIATIVE, SELFLESSNESS
Do we reward or punish this
behavior?

6. 6
COPYRIGHT © 2014 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
ENGAGED PEOPLE….
Monitor
Mindful
Comply
Care
Procedure
Awareness
Process
Knowledge
Implement
WILL MAKE THE DIFFERENCE