The document discusses the formation of a shared HR program between three non-profit organizations - Bethlehem Haven, POWER, and the Center for Victims of Violence & Crime. It describes how they established a limited liability corporation called HR-C in 2011 to develop shared back-office HR functions in order to achieve greater efficiency, enhance human capital, and reduce liabilities. The collaboration allows them to jointly develop HR structures and share responsibilities, authority, and resources in a mutually beneficial relationship.

1. Building Opportunities through Creative Collaborations Strategic Alliances Seminar Tuesday, August 30, 2011 The Forbes Funds

2. 2001 ~ Discussions 2003 ~ HR Director

3. What problem were we looking to solve or what service/function did we want to enhance? What motivated us? Our Purpose To develop a shared HR program with a goal of achieving greater efficiency through shared back-office functions, enhancing our human capital & reducing liabilities.

5. 2001 – 2010 Informal with Operating Agreement No legal authority governing HR-C Each agency responsible & assumed liability Shared leadership, with HR Director as facilitator HR Director an employee of CVVC to receive compensation CVVC invoiced BH & POWER monthly 2011 LLC (Limited Liability Corporation) Operating Agreement Non-profit, Member Driven No Board of Directors HR Director serves as Director of the HR-C Two officers (President & Secretary) rotate annually

6. Commitment to shared relationships & goals Jointly developed structure & shared responsibility Mutual Authority & Accountability Sharing of Resources & Rewards Report from The Forbes Funds What works? Collaboration . . . mutually beneficial relationship between two or more organizations that includes:

7. Within the context of the Criteria for Management Excellence . . . Say What You Do Do What You Say Prove It The Forbes Funds ~ Management Excellence What works?

8. Step 1: Identify the Problem Growing HR needs Limited resources Step 2: Envision the Solution Address growing HR needs by creating a shared HR department “ Mutually Beneficial”

9. Step 3: Who should be involved? Identified ourselves as the partners Obtained board approval Secured foundation support Hired consultant

10. Step 4: Conduct a Readiness Assessment We hired consultants Helped us get established Conducted an HR audit of each agency

11. Step 5: Develop a Plan Established a workable model Id. Inputs, outputs & resources Created a job description Agreed on plan for recruiting & hiring HR Director Developed an Operating Agreement “ Jointly Developed Structure with Shared Responsibilities”

12. Step 6: Implemented the Collaborative Operating Agreement includes: Values & guiding principles. How decisions are made. The exit strategy. “ Mutual Authority and Accountability for Success”

13. Decision Making & Resolving Conflicts Sustainable Funding Uniformity/Consistency Time & Energy Growth of Agencies or Change in Leadership From Roadmap to Roadblocks What might the challenges be?

14. HR-C received the People Do Matter Award April 5, 2006

15. Step 7: Measure & Evaluate Results Employee Surveys Exit Interviews EAP Reports Various Individual Awards & Recognition

16. $227,000 vs. $700,000 What we each paid over 8 years vs. what we would’ve paid had we each hired an HR Director separately Staff power – difficult to quantify, but at least 2 people at each agency were spending time doing HR-related work Risk reduction – risk, often associated w/dire financial consequences Attracted other partners (i.e. funders, academia, in-kind donors) Bottom Line

17. Additional Economic Efficiencies: Benefits negotiations (health, dental, vision, EAP) Recruitment & Hiring (efficient, better quality, lower advertising costs) Enhanced workflow processes Moral (employee surveys, exit interviews, employee recognition, etc.) Professional Development

18. Bethlehem Haven POWER Lois Mufuka Martin, MEd Rosa Davis, MSW, ACSW Executive Director Executive Director 412.391.1348 412.243.7535, x-213 [email_address] [email_address] www.bethlehemhaven.org www.power-recovery.com Center for Victims of Violence & Crime Tracey Provident Executive Director 412.482.3240, x-120 [email_address] www.cvvc.org Contacts & Resources