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HUMAN RESOURCES MANAGEMENT
SYSTEMS
Human Resources Management
Systems: A Practical Approach
Introduction
Historically, the need to handle large
amounts of information accurately, led to
the early automation of payroll and related
functions. Many human resources
management information systems evolved
from adding a broader range of
capabilities to what started out as payroll
systems
Compensation/Payroll Model
Level 1 refers to the global, strategic context.
Level 2, between the strategic context and the "hands-on
programmes", represents the planning and development
programs
Level 3 refers to the practical, hands-on functions , for
example: job evaluation, linking performance appraisal
processes with pay-for-performance, and individual salary
determination.
Level 4, reflects the monitoring and auditing processes which
ensure that compensation/payroll programmes, in support of,
and in conjunction with other functions in the organization are
operating as they should.
Compensation/Payroll Model (cont’d)
An organization's compensation strategy is
generally influenced by:
the organization's financial situation -- how
much it can pay;
the salary market -- how much other
organizations are paying for similar jobs;
how much the organization wants to pay
compared to the competition
how the organization is going to pay its
employees - that is, the payroll function.
Salary Market Surveying
Many organizations keep track of the
salary rates paid by others in their
industrial sectors, and outside, by
participating in, and subscribing to
published salary surveys. Other
organizations prefer to conduct their own
surveys. This information may be entered
into the HRMS and used as a context
against which to conduct analyses to
determine a salary policy line.
Salary Policy Line
A salary policy line outlines the salary that
the organization wishes to pay at each job
evaluation level.
The difference between the actual salary line
(what the organization is actually paying at
each job evaluation level) and the salary
policy line represents the salary adjustments
required to bring actual salaries into line
with the established salary policy line.
Salary Policy Line (Cont’d)
Salary policy lines may be established in different ways,
for different purposes. Traditionally, however, salary
policy lines have been established by senior management
based the organization's compensation strategy and
knowledge of external salary conditions.
The organization's compensation strategy should be
based on the strategic/business plans of the organization
since the salaries paid by the organization will reflect the
quality and availability of human resources.
Strategically, some organizations decide that they want to
pay above average salaries for their sector, while some
organizations want to pay average salaries.
Job/Position Definition
Job requirements derive from organizational
requirements as reflected in strategic/business
plans. Traditionally job requirements have
been documented in formatted job
descriptions. Increasingly, job surveys are
being used to gather this information. Well
prepared job surveys can have the advantages
of: being more objective, requiring less time
and effort to complete, and being more easily
automated.
Work Planning and Review
Job requirements provide the context or
mandate against which individual work
goals may be developed. Performance
against these at the end of the performance
period may be assessed and used to
determine merit pay, in those organizations
that use merit as a determinate of pay
increases.
HRMS Requirements -
Data Organization
For cost-effective updating and ease of data
handling, all major data elements should be
"table driven", that is, the possible values of each
data element should be defined in tables that can
easily be referred to in ongoing applications, and
amended as changes are required. Such changes
may be necessary because of evolving
organizational requirements, or new legislation
(e.g., new taxes, or new employment equity
reporting requirements).
HRMS Requirements (Cont’d)
Position Management.
The HRMS must be position driven.
Positions must be linked to a job to obtain
salary and employment equity attributes.
HRMS Requirements (Cont’d)
Job Information.
The HRMS must have a Job Class Table to
store salary information as well as NOC
(national occupational code) and OC
(occupational codes) used for coding jobs
for employment equity purposes.
HRMS Requirements (Cont’d)
Organization
An organization table must link to
positions and have the attributes
necessary to track costs. A location table
must also link to the employee to identify
actual work and/or mailing location.
HRMS Requirements (Cont’d)
Affiliation
An affiliation table is necessary to
record the major affiliation(s) of each
employee, whether this be
employment function, professional
affiliation, union affiliation, etc.
HRMS Requirements (Cont’d)
Seniority
The HRMS must provide a field that
can be updated manually to reflect
Seniority Date.
HRMS Requirements (Cont’d)
Attendance Management
The HRMS must provide sufficient
fields and capacity to record all
absences by type, date, paid/unpaid,
etc.
HRMS Requirements (Cont’d)
Employee/Position History
The HRMS Must track all individual
appointments, showing all jobs held.
It must also track who is, and has
been in each position.
HRMS Requirements (Cont’d)
Performance Evaluation
The HRMS must provide for the
tracking of goals and objectives;
performance intervals and
evaluation.
HRMS Requirements (Cont’d)
Employment and Pay Equity
The HRMS must provide for the
tracking of goals and objectives;
performance intervals and
evaluation.
HRMS Requirements (Cont’d)
Deductions
The HRMS must provide for the
tracking of goals and objectives;
performance intervals and
evaluation.
HRMS Requirements (Cont’d)
Salaried Employees
The payroll system must be capable of
accurately calculating the pay for each
salaried employee. Salary must be
calculated according to the number of days
(entitled to be paid) if the employee
starts/stops work during a pay period. The
HRMS must calculate additional pay if
additional pay is earned. Adjustments
must be able to be made accordingly.
HRMS Requirements (Cont’d)
Hourly Employees
The system must be capable of accurately
calculating the pay for each hourly paid
employee according to the rate of pay and
hours worked. A complication in some
organizations for both salaried and hourly
employees is that individuals may work at
multiple jobs at multiple rates of pay for
different cost centres during a pay period.
HRMS Requirements (Cont’d)
Hourly Employees
The system must:
produce, on demand, time sheets for each employee
and/or work unit;
track and analyze shift pay differentials;
store and report on a variety of salary related data
including: leave of absences, sick leave, workers
compensation, union duty and other union business
including union education, and vacation; and,
have provision for extra fields for information that
will be required in the future.
HRMS Requirements (Cont’d)
Year-to-Date Information
The system must be able to
accumulate earnings, and
deductions, and to display year-
to-date information.
HRMS Requirements (Cont’d)
Record of Employment
The system must be able to
produce accurate records of
employment as required.
HRMS Requirements (Cont’d)
Income Tax Statements
The system must be able to produce accurate
income tax statements at year-end. In Canada
these are known as T4s (Statement of
Remuneration Paid) or T4As (Statement of
Pension, Retirement, Annuity, and other income).
In addition to the paper forms provided to each
individual at year end, the system must also be
able to produce electronic records of all T4s for
government purposes (i.e., Revenue Canada).
HRMS Requirements (Cont’d)
Retroactive Pay
The system must track all pay
events and facilitate the
calculation of retroactive pay.
HRMS Requirements (Cont’d)
Health Tax
In jurisdictions to which it applies,
the payroll system must be able to
calculate and remit payroll-related
health tax.
HRMS Requirements (Cont’d)
Lieu Time
Where it applies, the system must
be able to track time off in lieu of
overtime. This must link to
Attendance Management
HRMS Requirements (Cont’d)
Pension Reports
The system must be able to
track and report all pension
deductions.
HRMS Requirements (Cont’d)
Leaves of Absence
The system must be able to
track periods of leave of
absence, with and without
pay, maternity leave, unpaid
sick leave, etc.
HRMS Requirements (Cont’d)
Short and Long Term Disability
If applicable, the system must
continue to pay the employee on
Short Term Disability (STD) if the
employee has sick leave accumulated.
The system must be able to track and
administer long term disability (LTD)
where this is required.
HRMS Requirements (Cont’d)
Mass Changes
The payroll system must be capable of
making mass changes of data, such as
when pay increases are processed. Major
data entities, such as organizations and
jobs, must be table-driven. A name
change to an organization unit in a table
will result in a name change of the
organization of all employees linked to
that organization.
HRMS Requirements (Cont’d)
Time and Attendance
A payroll system must have the capability
to accurately capture, analyze, and report
attendance on the job, as well as the time
worked in the various categories for which
an individual is eligible. Because of the
complexity of “time and attendance”, many
HRMS’s have special modules for this
purpose.
HRMS Requirements (Cont’d)
Spreadsheet Interface
The system must be able to
interface with popular
spreadsheets such as Lotus 1-2-3
for downloading of pay
information for analysis.
HRMS Requirements (Cont’d)
Interfacing with Other Systems
The HRMS containing the
payroll system must be able to
interface with accounting and
other systems to ensure that
most effective use is made of the
organization's corporate
information resources.
HRMS Requirements (Cont’d)
Audit Trails
The payroll system must be able to
provide a complete record of all pay
transactions, including employee,
amount paid, pay type, cost centre,
date paid.
Question 1
In some organizations pay and
employment equity information is
maintained in systems separate from the
HRMS. The reason for this is to maintain
confidentiality with respect to the pay and
employment equity data, and to ensure
that this data is not used as the basis for
administrative decisions. Do you agree
with this approach? Can you think of
pragmatic alternatives?
Question 2
What are some reasons that the
HRMS in many organizations
evolved out of the automation of
compensation and payroll processes
rather than from other HR
functions?
Question 3
In some organizations payroll is part of
Finance, while in others it is with Human
Resources. Please explain the pros and
cons of having it report to either of these
functions.

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Human resource management system

  • 2. Human Resources Management Systems: A Practical Approach
  • 3. Introduction Historically, the need to handle large amounts of information accurately, led to the early automation of payroll and related functions. Many human resources management information systems evolved from adding a broader range of capabilities to what started out as payroll systems
  • 4. Compensation/Payroll Model Level 1 refers to the global, strategic context. Level 2, between the strategic context and the "hands-on programmes", represents the planning and development programs Level 3 refers to the practical, hands-on functions , for example: job evaluation, linking performance appraisal processes with pay-for-performance, and individual salary determination. Level 4, reflects the monitoring and auditing processes which ensure that compensation/payroll programmes, in support of, and in conjunction with other functions in the organization are operating as they should.
  • 5. Compensation/Payroll Model (cont’d) An organization's compensation strategy is generally influenced by: the organization's financial situation -- how much it can pay; the salary market -- how much other organizations are paying for similar jobs; how much the organization wants to pay compared to the competition how the organization is going to pay its employees - that is, the payroll function.
  • 6. Salary Market Surveying Many organizations keep track of the salary rates paid by others in their industrial sectors, and outside, by participating in, and subscribing to published salary surveys. Other organizations prefer to conduct their own surveys. This information may be entered into the HRMS and used as a context against which to conduct analyses to determine a salary policy line.
  • 7. Salary Policy Line A salary policy line outlines the salary that the organization wishes to pay at each job evaluation level. The difference between the actual salary line (what the organization is actually paying at each job evaluation level) and the salary policy line represents the salary adjustments required to bring actual salaries into line with the established salary policy line.
  • 8. Salary Policy Line (Cont’d) Salary policy lines may be established in different ways, for different purposes. Traditionally, however, salary policy lines have been established by senior management based the organization's compensation strategy and knowledge of external salary conditions. The organization's compensation strategy should be based on the strategic/business plans of the organization since the salaries paid by the organization will reflect the quality and availability of human resources. Strategically, some organizations decide that they want to pay above average salaries for their sector, while some organizations want to pay average salaries.
  • 9. Job/Position Definition Job requirements derive from organizational requirements as reflected in strategic/business plans. Traditionally job requirements have been documented in formatted job descriptions. Increasingly, job surveys are being used to gather this information. Well prepared job surveys can have the advantages of: being more objective, requiring less time and effort to complete, and being more easily automated.
  • 10. Work Planning and Review Job requirements provide the context or mandate against which individual work goals may be developed. Performance against these at the end of the performance period may be assessed and used to determine merit pay, in those organizations that use merit as a determinate of pay increases.
  • 11. HRMS Requirements - Data Organization For cost-effective updating and ease of data handling, all major data elements should be "table driven", that is, the possible values of each data element should be defined in tables that can easily be referred to in ongoing applications, and amended as changes are required. Such changes may be necessary because of evolving organizational requirements, or new legislation (e.g., new taxes, or new employment equity reporting requirements).
  • 12. HRMS Requirements (Cont’d) Position Management. The HRMS must be position driven. Positions must be linked to a job to obtain salary and employment equity attributes.
  • 13. HRMS Requirements (Cont’d) Job Information. The HRMS must have a Job Class Table to store salary information as well as NOC (national occupational code) and OC (occupational codes) used for coding jobs for employment equity purposes.
  • 14. HRMS Requirements (Cont’d) Organization An organization table must link to positions and have the attributes necessary to track costs. A location table must also link to the employee to identify actual work and/or mailing location.
  • 15. HRMS Requirements (Cont’d) Affiliation An affiliation table is necessary to record the major affiliation(s) of each employee, whether this be employment function, professional affiliation, union affiliation, etc.
  • 16. HRMS Requirements (Cont’d) Seniority The HRMS must provide a field that can be updated manually to reflect Seniority Date.
  • 17. HRMS Requirements (Cont’d) Attendance Management The HRMS must provide sufficient fields and capacity to record all absences by type, date, paid/unpaid, etc.
  • 18. HRMS Requirements (Cont’d) Employee/Position History The HRMS Must track all individual appointments, showing all jobs held. It must also track who is, and has been in each position.
  • 19. HRMS Requirements (Cont’d) Performance Evaluation The HRMS must provide for the tracking of goals and objectives; performance intervals and evaluation.
  • 20. HRMS Requirements (Cont’d) Employment and Pay Equity The HRMS must provide for the tracking of goals and objectives; performance intervals and evaluation.
  • 21. HRMS Requirements (Cont’d) Deductions The HRMS must provide for the tracking of goals and objectives; performance intervals and evaluation.
  • 22. HRMS Requirements (Cont’d) Salaried Employees The payroll system must be capable of accurately calculating the pay for each salaried employee. Salary must be calculated according to the number of days (entitled to be paid) if the employee starts/stops work during a pay period. The HRMS must calculate additional pay if additional pay is earned. Adjustments must be able to be made accordingly.
  • 23. HRMS Requirements (Cont’d) Hourly Employees The system must be capable of accurately calculating the pay for each hourly paid employee according to the rate of pay and hours worked. A complication in some organizations for both salaried and hourly employees is that individuals may work at multiple jobs at multiple rates of pay for different cost centres during a pay period.
  • 24. HRMS Requirements (Cont’d) Hourly Employees The system must: produce, on demand, time sheets for each employee and/or work unit; track and analyze shift pay differentials; store and report on a variety of salary related data including: leave of absences, sick leave, workers compensation, union duty and other union business including union education, and vacation; and, have provision for extra fields for information that will be required in the future.
  • 25. HRMS Requirements (Cont’d) Year-to-Date Information The system must be able to accumulate earnings, and deductions, and to display year- to-date information.
  • 26. HRMS Requirements (Cont’d) Record of Employment The system must be able to produce accurate records of employment as required.
  • 27. HRMS Requirements (Cont’d) Income Tax Statements The system must be able to produce accurate income tax statements at year-end. In Canada these are known as T4s (Statement of Remuneration Paid) or T4As (Statement of Pension, Retirement, Annuity, and other income). In addition to the paper forms provided to each individual at year end, the system must also be able to produce electronic records of all T4s for government purposes (i.e., Revenue Canada).
  • 28. HRMS Requirements (Cont’d) Retroactive Pay The system must track all pay events and facilitate the calculation of retroactive pay.
  • 29. HRMS Requirements (Cont’d) Health Tax In jurisdictions to which it applies, the payroll system must be able to calculate and remit payroll-related health tax.
  • 30. HRMS Requirements (Cont’d) Lieu Time Where it applies, the system must be able to track time off in lieu of overtime. This must link to Attendance Management
  • 31. HRMS Requirements (Cont’d) Pension Reports The system must be able to track and report all pension deductions.
  • 32. HRMS Requirements (Cont’d) Leaves of Absence The system must be able to track periods of leave of absence, with and without pay, maternity leave, unpaid sick leave, etc.
  • 33. HRMS Requirements (Cont’d) Short and Long Term Disability If applicable, the system must continue to pay the employee on Short Term Disability (STD) if the employee has sick leave accumulated. The system must be able to track and administer long term disability (LTD) where this is required.
  • 34. HRMS Requirements (Cont’d) Mass Changes The payroll system must be capable of making mass changes of data, such as when pay increases are processed. Major data entities, such as organizations and jobs, must be table-driven. A name change to an organization unit in a table will result in a name change of the organization of all employees linked to that organization.
  • 35. HRMS Requirements (Cont’d) Time and Attendance A payroll system must have the capability to accurately capture, analyze, and report attendance on the job, as well as the time worked in the various categories for which an individual is eligible. Because of the complexity of “time and attendance”, many HRMS’s have special modules for this purpose.
  • 36. HRMS Requirements (Cont’d) Spreadsheet Interface The system must be able to interface with popular spreadsheets such as Lotus 1-2-3 for downloading of pay information for analysis.
  • 37. HRMS Requirements (Cont’d) Interfacing with Other Systems The HRMS containing the payroll system must be able to interface with accounting and other systems to ensure that most effective use is made of the organization's corporate information resources.
  • 38. HRMS Requirements (Cont’d) Audit Trails The payroll system must be able to provide a complete record of all pay transactions, including employee, amount paid, pay type, cost centre, date paid.
  • 39. Question 1 In some organizations pay and employment equity information is maintained in systems separate from the HRMS. The reason for this is to maintain confidentiality with respect to the pay and employment equity data, and to ensure that this data is not used as the basis for administrative decisions. Do you agree with this approach? Can you think of pragmatic alternatives?
  • 40. Question 2 What are some reasons that the HRMS in many organizations evolved out of the automation of compensation and payroll processes rather than from other HR functions?
  • 41. Question 3 In some organizations payroll is part of Finance, while in others it is with Human Resources. Please explain the pros and cons of having it report to either of these functions.