HRM 326 Entire Course NEW

HRM 326 Complete Class + Final Exam Guide
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HRM 326 Final Exam Guide
http://www.uopassignments.com/HRM-326/HRM-326-Final-Exam-Guide
Business strategy influences how the company uses all of the following capitals EXCEPT:
a. Physical capital
b. Financial capital
c. Human capital
d. Internal capital
2. To use _________ to gain a competitive advantage requires linking the company’s human resources
practices (such as training and development) to the business strategy.
a. Virtual capital
b. Human capital
c. Financial capital
d. Physical capital
3. This provides employees with immediate access to information, advice, and guidance.
a. Diversification of the learning portfolio
b. Improved customer service
c. Creating a sharing knowledge
d. Electronic performance support systems (EPSS)

4. Centralized training means that training and development programs, resources, and professionals are
primarily housed in one location and decisions about training investment, programs, and delivery methods
are made from inter-related departments.
a. True
b. False
5. Research suggests that the company satisfaction with the outsourcing of training and development
depends on company-supplier trust and the specificity of the contract.
a. True
b. False
6. An organizational analysis involves determining the appropriateness of training, based on all the
following parameters, EXCEPT:
a. The company’s business strategy
b. The resources available for training
c. Support by managers and peers for training activities
d. The competition’s market standing
7. A mid-level manager questioning aspects such as who should be trained is involved with which variable
of needs assessment?
a. Organizational analysis
b. Task analysis
c. Person analysis
d. Feedback analysis
8. The following are all advantages associated with online technology (software) method of needs
assessment EXCEPT:
a. Objectiveness
b. Can explore unanticipated issues that may surface
c. Requires limited human involvement
d. Minimizes interruption of work
9. With respect to person analysis, a major pressure point for training is poor or substandard rewards
system:

a. True
b. False
10. Trainees need to understand what specifically they are expected to learn in the training program.
a. True
b. False
11. Regardless of the training methods, all of the following are some of the conditions which must be present
for learning to occur, EXCEPT:
a. Providing opportunities for trainees to practice and receive feedback
b. Conducting guest lectures and involving established trainers
c. Identifying any prerequisites that trainees need to successfully complete the program
d. Allowing trainees to learn through observation and experience.
12. This includes specialized knowledge that employees need in their jobs.
a. Intellectual skills
b. Attitudes
c. Verbal information
d. Motor skills
13. This relates to the learner’s decision regarding what information to attend, how to remember and how to
solve programs
a. Cognitive strategies
b. Intellectual skills
c. Attitudes
d. Verbal information
14. Pedagogy gives the instructor major responsibility for making decisions about learning content, method,
and evaluation
a. True
b. False
15. Seating arrangement at the training site should be based on an understanding of the desired type of
trainee interaction and trainee-trainer interaction.

a. True
b. False
16. ______ refers to the collection of information – including what, when, how, and from whom – that will be
used to determine the effectiveness of the training program.
a. Training effectiveness
b. Training outcomes
c. Evaluation design
d. Training evaluation
17. What provides a way to understand the investments that training produces and provides information
needed to improve training?
a. Evaluative design
b. Training evaluation
c. Training effectiveness
d. Training criteria
18. _______ can be used as a “dress rehearsal” to show the program to managers, trainees, and customers.
a. Evaluative training
b. Summative evaluation
c. Formative evaluation
d. Pilot testing
19. Identify the third level outcome amongst the following Kirkpatrick’s four-level framework for
categorizing training outcomes.
a. Results
b. Behavior
c. Learning
d. Reactions
20. Skill-based outcomes include acquisition or learning of skills anduse of skills on the jobs.
a. True

b. False
21. All of the following are the most frequently used training techniques EXCEPT:
a. Computer-based games and simulations
b. Instructor-led classrooms
c. Workgroups and manuals
d. Role plays
22. The following are all advantages of using videos as a component of training EXCEPT:
a. Trainers can review, slow down, or speed up the lesson
b. Trainers can watch the video multiple times if they have access to it during and after
the training session.
c. Trainees are provided with consistent instruction
d. The dramatic theme of the video enhances the important learning points
23. In case studies, trainees are required to analyze and critique the actions taken, indicating the appropriate
actions and suggesting what might have been done differently
a. True
b. False
24. Meaningfulness of business games are enhanced if they are imaginative
a. True
b. False
25. Vicarious reinforcement occurs when a trainee sees a model being reinforced for using certain behaviors.
a. True
b. False
26. This typically involves videoconferencing and/or computers for the delivery of instructions from a trainer
to trainees who are different locations.
a. Web-based training

b. Distance learning
c. E-learning support
d. Blended learning simulations
27. Which one of the following is NOT an advantage of e-learning?
a. Supports the company’s business strategy and objectives
b. Training can be delivered to geographically dispersed employees
c. It can link learners to other content, experts, and peers.
d. Provides ample proof concerning return on investment.
28. Online learning allows more employees to gain access to these types of programs in a quicker time period
than if face-to-face instruction is used.
a. True
b. False
29. Simply providing learning control ensures that trainees will use all the features provided by online
learning.
a. True
b. False
30. Which of the following is evidence supporting the assertion that companies are investing in more
training?
a. Higher net sales per employee
b. Higher gross profits per employee
c. Higher ratios of market to book value
d. Both A & B
e. All of the above
31. Learning is defined as
a. a temporary change in cognition that results from experience and may influence behavior.
b. a relatively permanent change in understanding and thinking that results from experience and directly
influences behavior.
c. a relatively permanent change in understanding and thinking that models behavior.
d. a temporary change in understanding and thinking.
32. According to the text, _____ provides the opportunity for learning and _____ is a result of the learning.
a. education; training
b. development; training
c. training; development

d. education; development
e. none of the above
33. To understand a manager's development needs, you must first understand _____.
a. the strategic direction of the organization
b. the technology of the manager's unit
c. the manager's unit structure in relation to the rest of the organization
d. both B& C
e. all of the above
34. Which of the following is not an advantage to using externally based training programs for mangers?
a. Exposes managers to current thinking and theory in the management area
b. Quality of instruction is superior
c. Allows an interchange of ideas among managers from different organizations
d. Costs less per person for the training
35. Which of the following statements about corporate universities is not true?
a. Their numbers are increasing
b. Able to control what is taught to fit company needs
c. Is much less expensive
d. Only viable for large organizations

HRM 326 Week 1 DQ 1
Assume you have to prepare older employees with little computer experience to attend a
training course on how to use the World Wide Web. How will you ensure that they have
high levels of readiness for training? How will you determine their readiness for training?
http://www.uopassignments.com/HRM-326/HRM-326-Week-1-DQ-1

HRM 326 Week 1 DQ 2
Discuss the types of evidence that you would look for in order to determine whether a needs
analysis has been improperly conducted. What do you think are the most common
concerns for organizations after a needs analysis is completed? Why?

HRM 326 Week 1 DQ 3
What do you think is the most important organizational characteristic that influences
training? Why?

HRM 326 Week 1 DQ 4
How would the training differ in a company that is primarily research and development
compared to one that has a dominant product presence? How would it be similar?

HRM 326 Week 1 DQ 5
Organization, person, and task analyses are necessary to conduct a needs analysis. Which
do you feel is most important? Which is the least important? Why?

HRM 326 Week 1 Individual
Organizational Focus and Goals
http://www.uopassignments.com/HRM-326/HRM-326-Week-1-Individual-
Organizational-Focus-and-Goals
Select your current organization or an organization you are familiar with to complete the
following assignment. .
Write an paper in APA format of no more than 1,050 words that answers the following
questions:
· What is the organization’s current focus? What are the organization’s goals?
· What are the organization’s training needs? How do they relate to the goals?
· What effect does the organization’s focus and goals have on prioritizing the type and
amount of training?
· How would you prioritize specific training needs based on the organization’s needs
and goals?
· Why must you consider the organization’s goals when prioritizing training?
Format your paper consistent with APA guidelines.

HRM 326 Week 1 Minute Paper
Check this A+ tutorial guideline at
http://www.uopassignments.com/hrm-326-
new/hrm-326-week-1-minute-paper-recent
http://www.uopassignments.com
Review the Instructor Policies (IP's)and write a
Minute Paper highlighting three (or more) things
you see in the policies that are different from some
of your previous classes. APA guidelines do not
apply to this assignment, and a Certificate of

Originality is not necessary; but double-space and
use your best writing, spelling, and grammar
skills.
Post to your Assignment Tab.

HRM 326 Week 2 DQ 2
What is meant by rigor in a cross-cultural training program? What variables factor in
when deciding how rigorous to make the training?

HRM 326 Week 2 DQ 3
What are the five dimensions of cultural differences? Which of these differences has the
largest effect on employee behavior? Why?

HRM 326 Week 2 DQ 4
What is behavioral and cognitive learning? Which do you feel is most important to
training? Why?

HRM 326 Week 2 DQ 5
What is behavioral and cognitive learning? Which do you feel is most important to
training? Why?

HRM 326 Week 2 Learning Team
Training Key Areas
http://www.uopassignments.com/HRM-326/HRM-326-Week-2-Learning-Team-
Training-Key-Areas
Write a paper no less than 1,250-word paper in which you explain the importance of
training in these areas:
· Legally required training
· Diversity
· Employee professional growth, individually and within the organization
Other things you need to consider/incorporate:
· What the organization will gain in offering the training
· How programs meet professional or personal employee needs.
· You must clearly show how the programs answer the organization’s and
employee motivational needs.

HRM 326 Week 3 DQ 1
What is the difference between internal and external learning conditions? Which do you
feel is more important for success? Why?

HRM 326 Week 3 DQ 2
Why is it important to know the demographics of a training class before you train? Explain
how this information would help your preparation.

HRM 326 Week 3 DQ 3
Why is it important to develop a detailed lesson plan? What information should you
include in a lesson plan? Explain why that information is important

HRM 326 Week 3 DQ 4
What motivation do companies have to evaluate training programs? How would evaluation
help the company reach its long term goals? What are the potential consequences of not
evaluating training programs? What factors would you consider when choosing an
evaluation design? What impact would those choices make? Be sure to give specific
examples.

HRM 326 Week 3 Individual Diversity Training
Plan NEW
new/hrm-326-week-3-individual-diversity-
training-plan-recent
You are an HR Manager in a company that has
recently received complaints from employees
about lack of inclusion.
Develop a 1,050 to 1,400-word overview for a
training program on diversity and inclusion for
your organization's first line supervisors.

Include a plan for the types of exercises,
roleplaying, or activities that will maintain
participant interest and enhance the learning
outcome in the body of the training plan.
Utilize both "Social Learning Theory" and "Adult
Learning Theory" in the course content for your
training plan.
•Provide rationale for the activities and how they
relate to the two learning theories.
•Explain how each theory is used in each exercise,
role play, or activity.
Discuss how this diversity training can modify
employee morale, improve workforce inclusion,
and lead to more managerial success.
Include at least one peer-reviewed source.

Click the Assignment Files tab to submit your
assignment.

HRM 326 Week 3 Learning Team Needs Analysis
NEW
new/hrm-326-week-3-learning-team-needs-
analysis-recent
Write a 1,150 to 1,500 word paper using your
teams' chosen & approved organization from
Week 2.
Conduct a needs analysis that identifies training
objectives and define a measuring system that
identifies those objectives' effectiveness. Include
the following:

•The needs analysis, which must include an
organizational analysis, a team analysis, and a task
analysis
•The evaluation system must include measurable
results for the appropriate outcome--cognitive,
skill-based, affective, or return on investment--
necessary to meet identified needs. Needs vary
from organization to organization, so teams must
approach this portion with critical thinking skills.
The evaluation criteria must be specific,
measurable, time-bound, and include a plan
regarding what method--survey, test, or
performance evaluation--will gather data.
Include at least three peer-reviewed references.
Click the Assignment Files tab to submit your
assignment.

HRM 326 Week 3 Training Evaluation (2 Papers)
NEW
new/hrm-326-week-3-training-evaluation-2-
papers-recent
HRM 326 Week 3 Training Evaluation HRM 326
Training evaluations are important to determine if
the selected training solution was effective and
provided the appropriate return on investment.
Discuss as a team the last training program you
attended (at work, school, other).
Select one of your team members’ experiences and
design a training evaluation form.

Write a 525- to 700-word description of the
training program.
Provide an explanation of how you would evaluate
the training program.
Include what you are specifically measuring, the
timeframe, a description of the evaluation form,
and how it will appropriately measure the training
solution.
Include at least one weakness and one threat with
a substantive explanation of the risks.
Create a one-page training evaluation form.
Cite any sources according to APA formatting
guidelines.
Click on the Assignment Files tab to submit your
write-up and the training evaluation form in one
document.

HRM 326 Week 4 DQ 1
How has technology changed training? What are the benefits technologies bring to a
training department? What are the challenges?

HRM 326 Week 4 DQ 2
How is a virtual classroom similar to a traditional classroom? How is it different? What is
the benefit of combining web-based training with classroom training? Give an example.

HRM 326 Week 4 DQ 3
When would on-the-job training be ineffective? What can you do to assure that is
successful?

HRM 326 Week 4 DQ 4
What is the role of coaching in an effective employee development plan? Why would
managers avoid coaching their employees?

Delivery Methods
Delivery-Methods
Format a 5- to 10-slide PowerPoint® presentation using information from the Needs
Analysis.
Identify and discuss three (3) delivery methods.
Your presentation must include the following:
· A definition of each delivery method and how it would be applied for the project
· Pros and cons of a different delivery method
· A training agenda
The presentation must include speaker’s notes for each slide, showing what you would say
if you were delivering a 15-minute presentation

HRM 326 Week 5 Employee Development Plan (2
Papers) NEW
new/hrm-326-week-5-employee-development-
plan-recent
HRM 326 Week 5 Development Plan HRM 326
Create a 700- to 1,050-word development plan
that includes the following:
• Assess the legalities of training.
• Determine whether the plan could offend any of
the protected classes.

• Evaluate whether you will use the plan as the
sole weighting for promoting and determining the
eligibility of employees for opportunity to move
forward at work.
• Conduct a cultural assessment of your
terminology.
• Consider the various aspects of EEOC.
Cite any sources according to APA formatting
guidelines.
Click on the Assignment Files tab to submit your
plan.

Employee Development Plan
Employee-Development-Plan
Write an employee development plan based on the information learned in all weeks of this
course.
This plan will highlight/include the portions developed in previous weeks as follows:
· Needs Analysis
o Organizational analysis
o Team analysis
o Task analysis
· Learning objectives outlining what material is covered
· Appropriate delivery method

o Examples might include but are not limited to classroom, video conference, conference
call, Web-based, or podcasts.
o Your plan must be focused on one delivery method but may include up to two.
· Evaluation criteria
o Measures and collection points
o Timeframe
o Expected results quantifying success, failure, and the in-between

HRM 326 Week 5 Professional Development Plan
(PDP) NEW
new/hrm-326-week-5-professional-development-
plan-recent
Write a professional development plan for your
chosen organization based on the information
learned in all weeks of this course.
Share your presentation from Week 4 with the
Learning Team after the due date for the
individual assignment passes so the team may
hear your pitch or reasons why or why not to use a
particular delivery method. Please do not share
your individual instructors feedback, that is
between student and faculty

HRM 326 Entire Course NEW

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HRM 326 Entire Course NEW