The document outlines the implementation of a Human Resources Information System (HRIS) at Flextronics, detailing the project's timeline, key team members, and challenges faced, particularly in change management. As of September 2010, over 107,000 active records have been added across multiple countries including the US, Mexico, and China. The document emphasizes the importance of careful project team selection, stakeholder engagement, and post-implementation support to ensure a successful HRIS rollout.

1. Implementing an HRIS at Flextronics: A Global Journey
Debi Hirshlag
September 2010
Design. Build. Ship. Service.

2. The Partnership
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3. Setting the Context: Where We Are So Far
Records Added
Location(s) Go Live Date
at Go Live
US/Canada 15,000 May 2009
Mexico 30,000 March 2010
China Pilot/India 57,000 July 2010
Today – 107,000+ Active Records
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4. Getting Started: Selecting the Core HR Project Team
HRIS Implementation
Role Experience
HR Executive Sponsor None
HR Project Sponsor None
o e
HR Project Lead None
Change Management Lead
g g None
HRIS Lead Outsourced SAP
Testing Lead Outsourced SAP
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5. Getting Started: Kicking off the Project
Project Team Introductions
Show Sponsorship
Global Design
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6. Getting Started: Global Design
First Meeting
Pre Work: Inventory Country-Specific
y y p
Business Processes
Out-of-the-Box Workday Review
Lean Training
Detailed Business Process Reviews
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7. Getting Started: Global Design
Second Meeting
Review Workday Process Suggestions
Discuss and Debate
Home-Country Reviews
Vote and Note
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8. Change Management is Hard
Generating Excitement!
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9. Change Management is Hard
Changing Mindsets
• Human Resources
• Managers
• Employees
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10. Change Management is Hard
Learning Workday
Versus Learning
Business Processes
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11. Change Management is Hard
Post-Implementation
Support
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12. If You Remember Nothing Else
Choose your project team carefully (but with an open mind)
Match your project plan to the context you’re given
Ensure (and demonstrate) sponsorship
Take a firm (but appropriate) stance in global design
Know HR isn’t always a supporter
y pp
People change is difficult; know your stakeholders and customize your
change plan
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13. What’s Next?
Phase Three Phase Four
23 Countries + Rest of China
Global HR Process
55 Sites Implementations
18 Languages
Dashboard and Metrics
100,000 workers
4 G Lives
Go Fully
F ll Implement Workda
Workday
1 Year (Sept 2010 to Sept 2011) Functionality
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14. Questions?
Design. Build. Ship. Service. 14