The agenda included an introduction, ice breaker, overview of the recruitment cycle, discussion of competencies, break, and profiling and interviewing session. The document defined recruitment, talent acquisition, and the typical hiring process of debriefing, sourcing, screening CVs and resumes, interviewing and profiling, selection and offering, and onboarding. It also outlined 25 key competencies that would be divided among workshop groups to analyze and demonstrate interview questions for using the STAR approach. The competencies included skills like teamwork, problem solving, flexibility, leadership, customer focus, and written communication.

1. Agenda
Intro (10:30 – 10:45)
Ice Breaker (10:45 – 11:15)
A skim through the recruitment Cycle (11:15 – 11:45)
Competencies (15 intro + 10 mins prep + 80 mins)(11:45 – 1:30)
Break (1hr) (1:30 – 2:30)
Profiling & Interviewing (Video + demo 10 mins + ) (2:30 – 4:00)

2. Well Spring
HR Session

3. What is Recruitment?
• The process of finding and hiring the best-qualified candidate (from within or
outside of an organization) for a job opening, in a timely and cost effective manner.
The recruitment process includes analyzing the requirements of a job,
attracting employees to that job, screening and selecting applicants, hiring, and
integrating the new employee to the organization.
Recruitment === Staffing === Talent Acquisition

4. Talent Acquisition
Talent Acquisition is the process of finding, acquiring, assessing, and
hiring candidates to fill roles that are required to meet company goals
and fulfill requirements.

5. Hiring Process:
• Debrief
• Sourcing
• CV screening
• Interviewing and Profiling
• Selection & Offer
• Onboarding

6. Debrief
• Understanding the job from hiring manager perspective
Asking key questions:
- What competencies are the most important to you?
- Which behavior will you be preferring?
- What is the key success factor that will make this person perform in
the job?
- What is the seniority level?
- What is the budget set for the position?

7. Sourcing: Looking for the RIGHT candidates!!!
• Sourcing Channels:
- Social Media (Linkedin, Facebook, Twitter,……)
- Recruitment Website
- Referrals

8. Interview and Profiling
Competencies: Our tool box!

9. 25 competencies
• 1. Teamwork - Working effectively and productively with others

10. Workshop
8 groups/ 24 Competencies

11. Team 1
• 2. Presenting - Communicating effectively to groups.
• 3. Understanding & Evaluating Others - The capacity to perceive and
understand the feelings and attitudes of others.
• 4. Interpersonal Skills - Effectively communicating, building rapport
and relating well to all kinds of people.

12. • 5. Problem Solving Ability - Anticipating, analyzing, diagnosing, and
resolving problems.
• 6. Flexibility - Agility in adapting to change.
• 7. Conceptual Thinking - The ability to analyze hypothetical
situations or abstract concepts to compile insight
Team 2

13. Team 3
• 8. Self-Management - Demonstrating self control and an ability to
manage time and priorities.
• 9. Goal Achievement - The ability to identify and prioritise activities
that lead to a goal
• 10. Leadership - Achieving extraordinary business results through
people.

14. • 11. Decision Making - Utilizing effective processes to make decisions.
• 12. Resiliency - The ability to quickly recover from adversity.
• 13. Personal Accountability - A measure of the capacity to be
answerable for personal actions
Team 4

15. • 14. Customer Focus - A commitment to customer satisfaction.
• 15. Creativity - Adapting traditional or devising new approaches,
concepts, methods, models, designs, processes, technologies and/or
systems.
• 16. Continuous Learning - Taking initiative in learning and
implementing new concepts, technologies and/or methods.
Team 5

16. • 17. Diplomacy & Tact - The ability to treat others fairly, regardless of
personal biases or beliefs
• 18. Conflict Management - Addressing and resolving conflict
constructively.
• 19. Persuasion - Convincing others to change the way they think,
believe or behave.
Team 6

17. • 20. Coaching - Facilitating and supporting the professional growth of
others.
• 21. Negotiation - Facilitating agreements between two or more
parties.
• 22. Written Communication - Writing clearly, succinctly and
understandably.
Team 7

18. • 23. Empathy - Identifying with and caring about others.
• 24. Futuristic Thinking - Imagining, envisioning, projecting and/or
predicting what has not yet been realized.
• 25. Planning & Organizing - Utilizing logical, systematic and orderly
procedures to meet objectives.
Team 8

19. Competency Based Interviews
The STAR Approach

20. Video
The candidate

22. Workshop
8 groups/ 8 interviews