This document discusses building trust through transparent communication. It emphasizes listening thoughtfully to understand others, being self-aware of appropriate workplace communication, and introducing new ideas by saying "I wonder" followed by a problem-solution statement. Timing discussions well by ensuring private settings and being in the right frame of mind is also important. Transparent communication through active listening builds supportive relationships and trust within organizations.
Communication and Interpersonal SkillsTimothy Wooi
Interpersonal skills are the attitudes and habits that make workers at any seniority level valuable employees and contributing members of the work environment.
Interpersonal skills comes from the root word Interaction & Person. In other words it is the communication among two or more persons.
They include communication and social skills, teamwork, problem solving and critical thinking, and professionalism (time management and appearance).
Course Purpose
To set clear guidelines for effective communication and to consider the role of good interpersonal skills in the multicultural workplace by understanding:
- different behavioral styles and learn to modify your behavior to achieve best results
- how to stay present 'in the moment', 'listen for intent', and influence your listener positively
- how to give and receive constructive feedback as a way to build better relationships to demonstrate assertive behavior
- how to communicate effectively when the stakes are high and you need to neutralize arguments effectively
To create individual action plans for ongoing personal development by making use of all of the above skills to ensure effective teamwork
The “Course Topics” series from Manage Train Learn and Slide Topics is a collection of over 4000 slides that will help you master a wide range of management and personal development skills. The 202 PowerPoints in this series offer you a complete and in-depth study of each topic. This presentation is on "Influencing Skills".
Anyone Interested in Interpersonal Skills Inventory?
Directly exported from previous presentation on #SoftSkills in Communication & Interpersonal Topics earlier, as promised before, I'm sharing the summary of the content here at #LinkedIN
#InterpersonalSkills is one of those #CoreSkills that included on any Job Descriptions, followed by other skills such as:
- #Communication
- #TimeManagement
- #ProjectManagement
- #Teamwork
- #Leadership
Employers would rather hire somebody with lots of real-world experience while practicing those #LifeSkills above. Thus made Soft Skills as the same Important Factors as Academic, Cognitive, or any Professional Skills related to the vacant positions which been advertised by them, the Employers.
#Skills #4U
Communication and Interpersonal SkillsTimothy Wooi
Interpersonal skills are the attitudes and habits that make workers at any seniority level valuable employees and contributing members of the work environment.
Interpersonal skills comes from the root word Interaction & Person. In other words it is the communication among two or more persons.
They include communication and social skills, teamwork, problem solving and critical thinking, and professionalism (time management and appearance).
Course Purpose
To set clear guidelines for effective communication and to consider the role of good interpersonal skills in the multicultural workplace by understanding:
- different behavioral styles and learn to modify your behavior to achieve best results
- how to stay present 'in the moment', 'listen for intent', and influence your listener positively
- how to give and receive constructive feedback as a way to build better relationships to demonstrate assertive behavior
- how to communicate effectively when the stakes are high and you need to neutralize arguments effectively
To create individual action plans for ongoing personal development by making use of all of the above skills to ensure effective teamwork
The “Course Topics” series from Manage Train Learn and Slide Topics is a collection of over 4000 slides that will help you master a wide range of management and personal development skills. The 202 PowerPoints in this series offer you a complete and in-depth study of each topic. This presentation is on "Influencing Skills".
Anyone Interested in Interpersonal Skills Inventory?
Directly exported from previous presentation on #SoftSkills in Communication & Interpersonal Topics earlier, as promised before, I'm sharing the summary of the content here at #LinkedIN
#InterpersonalSkills is one of those #CoreSkills that included on any Job Descriptions, followed by other skills such as:
- #Communication
- #TimeManagement
- #ProjectManagement
- #Teamwork
- #Leadership
Employers would rather hire somebody with lots of real-world experience while practicing those #LifeSkills above. Thus made Soft Skills as the same Important Factors as Academic, Cognitive, or any Professional Skills related to the vacant positions which been advertised by them, the Employers.
#Skills #4U
Workplace communication is very important to companies because it allows companies to be productive and operate effectively. Employees can experience an increase in morale, productivity and commitment if they are able to communicate up and down the communication chain in an organization.
We hear so much about being an introvert but just knowing that isn't enough. You need to translate your personality into a competitive advantage and have strategies for where you need to adapt.
Interpersonal skills for effective relationships Nwakerendu Ike
developing interpersonal skills is critical to the overall success of every individual. It is important that you develop your technical skills, without neglecting your interpersonal skills.
Leadership Communication Within the OrganisationNeville Hobson
Deck used as a topic focus for #SMILEnet interactive group discussion during the #smwSMILE conference on September 23, 2013, part of Social Media Week London:
* How to get your senior teams using social media effectively with their followers in a way that suits them; and
* How to blog and what to do with those that prefer other ways of engaging with staff
The overused cliche “it’s not what you know, but who you know” may be one of the most powerful success strategies ever spoken. We’ve all met
that dynamic, charismatic person that just has a way with others, and has a way of being remembered. We are In awe of his/her ability to access
and create opportunities with ease.
This workshop will help participants work towards being that unforgettable person by providing communication skills, tips on making an impact, and
advice on networking and starting conversations.
By the end of this workshop, participants will be able to answer the following questions:
1) How can I improve my ability to listen?
2) What are differences between a weak and powerful communicator?
3) What role does “non-verbal” communication play in my effectiveness?
4) How can I break the ice and start conversations that lead to meaning connections?
5) What interpersonal skills are critical for leading and working with teams?
6) What are behaviors and common mistakes that impact interpersonal effectiveness and team success?
7) How can I influence and engage others?
8) How can I express my opinion and remain respectful?
9) How can I make a good impression and build my emotional intelligence?
The Squiggly Career book by Helen Tupper & Sarah Ellis provides a paradigm shift from traditional LADDER (staircase) model of career to a contemporary SQUIGGLY model of career. This book provides practical tips and insights of career management in today's VUCA world.
Workplace communication is very important to companies because it allows companies to be productive and operate effectively. Employees can experience an increase in morale, productivity and commitment if they are able to communicate up and down the communication chain in an organization.
We hear so much about being an introvert but just knowing that isn't enough. You need to translate your personality into a competitive advantage and have strategies for where you need to adapt.
Interpersonal skills for effective relationships Nwakerendu Ike
developing interpersonal skills is critical to the overall success of every individual. It is important that you develop your technical skills, without neglecting your interpersonal skills.
Leadership Communication Within the OrganisationNeville Hobson
Deck used as a topic focus for #SMILEnet interactive group discussion during the #smwSMILE conference on September 23, 2013, part of Social Media Week London:
* How to get your senior teams using social media effectively with their followers in a way that suits them; and
* How to blog and what to do with those that prefer other ways of engaging with staff
The overused cliche “it’s not what you know, but who you know” may be one of the most powerful success strategies ever spoken. We’ve all met
that dynamic, charismatic person that just has a way with others, and has a way of being remembered. We are In awe of his/her ability to access
and create opportunities with ease.
This workshop will help participants work towards being that unforgettable person by providing communication skills, tips on making an impact, and
advice on networking and starting conversations.
By the end of this workshop, participants will be able to answer the following questions:
1) How can I improve my ability to listen?
2) What are differences between a weak and powerful communicator?
3) What role does “non-verbal” communication play in my effectiveness?
4) How can I break the ice and start conversations that lead to meaning connections?
5) What interpersonal skills are critical for leading and working with teams?
6) What are behaviors and common mistakes that impact interpersonal effectiveness and team success?
7) How can I influence and engage others?
8) How can I express my opinion and remain respectful?
9) How can I make a good impression and build my emotional intelligence?
The Squiggly Career book by Helen Tupper & Sarah Ellis provides a paradigm shift from traditional LADDER (staircase) model of career to a contemporary SQUIGGLY model of career. This book provides practical tips and insights of career management in today's VUCA world.
Organised once every four years, the 12th FENS European Nutrition Conference is being held this year in Berlin, from 20th to 23rd October. On this occasion, YINI is delighted to be part of the programme, hosting a symposium on a very topical subject: "Yogurt consumption benefits: global findings & perspectives". This insightful session, chaired by Prof Dr Raanan Shamir (Israel) and Andrew Prentice (UK), took place on Thursday 22th October, at 16.30 and was led by renowned experts in the fields of obesity, nutrition and diabetes!
Dr Richard Atkinson
He has worked in obesity research and treatment for over 40 years, is interested in obesity policy, and has advocated for young investigator programs nationally and internationally. His research
includes causes and treatments of obesity, particularly obesity drugs, obesity surgery, and virus-induced obesity. His laboratory demonstrated that human adenovirus-36 produces obesity in animals and is associated with obesity in humans.
In summary
The York Health Economics Consortium and collaborators performed a comprehensive literature search identifying papers on yogurt and weight management. Selection criteria were studies of classical yogurt only, probiotic bacteria were excluded, as were studies on individuals with various diseases. From 13,000 potential papers, 69 met potential criteria and 22 were selected, including 7 cross-sectional, 6 cohort, 2 crossover, and 7 controlled trials. All cross-sectional and cohort trials showed a beneficial association of yogurt and one or more body weight/composition measures. Limitations were that all dietary data were self-reported, confounding variables not completely controlled, and correlation is not causation. Two crossover studies were small, short duration, and uninterpretable. Five of seven controlled trials had major limitations including self-report of intake, inadequate or irrelevant research design, few subjects, inadequate description, etc. One well controlled, randomized study had clear results showing a beneficial effect of yogurt, but improper design to address effects of yogurt alone. Five of six RCT showed a beneficial effect of yogurt, but only one was significant. Yogurt is a “health food” accepted by most people and has potential for prevention and treatment of overweight/obesity. Previous studies give optimism for yogurt for weight management, but future well-designed randomized, controlled trials for proof of principle and large population studies for feasibility are needed.
In the last few years, a wealth of credible research has linked diversity with organizational success. McKinsey & Company, one particularly pertinent example, reports that companies in the top quartile for diversity are 35 percent more likely to outperform others in their industry financially.
But major obstacles get in the way. Unconscious bias impedes advancement. Work cultures force people to operate outside their natural strengths. Unawareness about the preferences of colleagues who differ interferes with productivity.
In this highly interactive webinar, we create awareness about the various dimensions of diversity, especially generation and gender. We explore unconscious bias, those blind spots that impact our decisions. We examine the different ways in which the genders perceive success and failure. We delve into the blend of generations in today’s workplace.
Diversity is the mix. Inclusion is making the mix work. Together, we’ll uncover strategies for connecting across differences and capitalizing on this vital mix.
Communication Hacks: Strategies for fostering collaboration and dealing with ...All Things Open
Communication Hacks: Strategies for fostering collaboration and dealing with conflict in open source
Presented by Nuritzi Sanchez, GitLab, Inc.
Presented at Open Source 101 2021
Abstract: During this talk, you'll learn about topics like cross-cultural collaboration, giving and receiving feedback, and active listening -- all things that are vital to the health of our open source communities.
After reading many self-help books, watching various TED Talks, and listening to a ton of podcasts, I've condensed my learnings to help you improve your communications skills, deal with conflict, and collaborate better than ever, not only in FOSS, but also everywhere else.
How to Influence OthersPresented by Argu, Taylor, A.docxwellesleyterresa
How to Influence Others
Presented by: Argu, Taylor,
Ahmd, and Joshua
1
Good Morning Everyone!
My name Taylor and these are my colleagues Ahmd, Argu, and Josh… and today we’ll be presenting on How to Influence Others.
To give you a background on how we chose this topic, we started to imagine life after college, work, and although we
go to college to learn the basics of business, business is more than just knowing how to set up an income statement,
how to calculate the weighted average cost of capital, or understanding the current economic and political state of
The global economy… we need to know the skills of how to conduct business… which boils down to influence… how
our thoughts, ideas, and opinions are going to impact the people around us... our customers, coworkers, bosses, and
investors in the future.
Learning Objectives
Enhance one’s ability to influence using emotion, charisma, and vulnerability
Become more confident with using logic, emotion, and cooperative appeals
2
The learning objectives of this workshop include:
Gain understanding of the differences between influence and manipulation
Enhance one’s ability to influence through connection using emotion, charisma, and vulnerability
Acknowledge positive influencers in your life and how they have affected you as a person
Follow the Cialdini technique of pre-suasion through a step-by-step process
Make a connection between emotional intelligence and influence
Become more confident with using logic, emotion, and cooperative appeals
Practice the five simple steps to win people over instantly
So let’s jump right in and get started with Influence vs. Manipulation...
Influence v. Manipulation
3
I want to pose a question to the class… in your own words, what differentiates
influence from manipulation?
Could I get two volunteers to share their thoughts?
People often use influence and manipulation interchangeably as at the end of the
day, both words basically mean getting someone to do something you want them
to do. However, these two words have different connotations.
In our interviews and online questionnaire, we posed the question of “what is one thing you would like to find out more about influencing others?”
We received numerous responses such as, “Is the result of influencing more of a positive or negative aspect?”, “Do
people know if I’m manipulating them or influencing them?”, “How to be a positive influencer”, and “Knowing the tools
and methods available in order to positively influence another.”
Which is why we’re training on positive influence today, and clarifying the difference between manipulation
and influence first.
How to Enhance your Ability to Influence: this is my part
4
Connect with People Emotionally: this too
The ability to control the emotions of others helps in influencing them. The first step in achieving this is engaging others in conversation.
5
When a person can ...
David C Winegar Psychological Safety for PerformanceDavid Winegar
Slides from my webinar on wanted.jobs on how to build psychological safety environments to drive higher performance. Includes neuroscience insights that provide insights into how to better connect people and develop a culture of inclusivity, respect and high trust which results in JOY @ Work.
This is a preview of Absolute-North and David C. Winegar's Psychological Safety for Performance Organizational Toolkit available from absolute-north.com beginning in July of 2021.
Getting along with people is very important for the success of any organized activity, this is particularly so because most work is accomplished by working together. Interpersonal Relations are very important in securing success and happiness, not just at the work place, but everywhere else, including our own sweet home. Ability to get along well, with people and circumstances is very important.
Each month, COR strives to deepen one’s understanding of Gentle Teaching through the development of a monthly theme focusing on a particular aspect of a Culture of Gentleness.
75% of long-term job success depends on Soft Skills! CEOs and HR Managers today are suggesting that companies can do better if they hire people with good soft skills and then train them to develop their hard skills in the area of specialization. Soft Skill is a personal attributes that enable someone to interact effectively and harmoniously with other people.
If you are looking for a presentation to learn the basics quickly then the algorithm has brought you to the right place. Happy learning!
1. UniMed Direct | 2015
“We are what we repeatedly do; excellence, then, is not an act but a habit.” – Aristotle
High Performing Teams (HPT):
So What?
Trust has been a buzzword around the office lately, but
what is trust? More importantly, how do you build it?
Research supports employees who can be transparent in
communication with one another are perceived as more
trustworthy.
In this report on communication, you will learn the
significance of being transparent as well as the skills of how
to build supportive relationships with others.
Form Supportive
Relationships
Build
Trustworthiness
Listen
Thoughtfully
Aligned
Goals/Needs
Transparency
2. UniMed Direct | 2015
“We are what we repeatedly do; excellence, then, is not an act but a habit.” – Aristotle
What is being transparent in communication?
But wait- how would it play if we just said what we thought
all of the time or showed what we felt? Probably not well.
Of course, one must be self-aware enough to understand
what is appropriate and not appropriate in the workplace.
This awareness is different in each situation impacting how
we must act and respond.
In fact, when we focus on the definition of transparency we
understand there are 2 important components:
communication and accountability. Trust is the link
between these 2 important components where trust is built
by aligning the goals of the team with your own personal
goals.
Unfortunately, aligning goals sometimes is challenging and
even frustrating, so how do you express your frustrations in a
productive way?
One way is to …
Use “I” language rather than “You” language.
Describe how you feel rather than evaluate others.
Transparency, as used in science, engineering,
business, the humanities and social contexts, implies
openness in communication and accountability.
3. UniMed Direct | 2015
“We are what we repeatedly do; excellence, then, is not an act but a habit.” – Aristotle
For example, instead of, “I can never do my job because
I’m always correcting what you mess up.”
Try, “I feel overwhelmed when work isn’t moved down the
line in a timely manner because I don’t have time to do my
work correctly. How do you feel about this?”
There is no room for inappropriate communication in the
work place. Popular errors include:
Attack on one’s character, rather than one’s idea
Paraphrasing another’s idea in a skewed and weak
way to make it seem less credible/valuable
You are thinking, “Wait there has to be a better way?”
You have an idea, but it will challenge the current status
quo. This is something I struggle with frequently,
communicating this isn’t easy.
The best way to introduce a new idea is to first say,
“I wonder.”
For example, saying things like “I think we should,” or “In my
opinion, the best way to do _____ is ______.” Seems to
always lead to unproductive debate.
Guide your conversation with this template, “I wonder-
because _____ is always causing us problems, what if we
tried ______. This might be more productive because _____.”
4. UniMed Direct | 2015
“We are what we repeatedly do; excellence, then, is not an act but a habit.” – Aristotle
This is effective for several reasons:
(1) it takes the stress off the person’s who’s idea you’re
challenging because you are using “I” language,
(2) it structures your argument in a problem-solution format,
(3) your argument is clear and easy to assess by the group.
But when is the right time to bring this up?
Timing for effective communication is as important as the
message itself. A few rules to having the right timing
include:
Ensure a private setting when frustration is about a
single person
Ensure you are in the right frame of mind when
addressing the challenge. Be aware of your emotions
and perceptions when speaking to colleagues.
Ensure the person you need to talk to is in the right
frame of mind. If you are feeling tempered, the best
thing you can do is talk about it the next day.
Knowing the best timing always involves knowing when you
are ready to Listen:
When it comes to human communication, there are very
few truths. The only thing we do have is perceptions, and
what we know about perceptions is that it’s about behavior,
not intent. You will not be judged on what you intended to
do, but rather what you literally did.
5. UniMed Direct | 2015
“We are what we repeatedly do; excellence, then, is not an act but a habit.” – Aristotle
Listening thoughtfully to others seems to be the forgotten
skill. When building supportive relationships, listening skills are
the biggest predictors of success. Think,
“Seek first to understand, then to be understood.”
Before you even speak, you should fully understand where
the other person is coming from. Perception-check that you
understand correctly by supportively paraphrasing content
back to them. Once you understand the frustration/idea,
use “I” language to respond thoughtfully.
Conclusion
Sharing ideas using competent communication shows that
you care about the process and the results. Building this
trust will drive your personal accountability. Using your
listening skills to understand those around you and the
expectations will set you up for success.
This is how we build trusting relationships- by promoting a
culture of transparency within UniMed.
Intent is not what is going to help UniMed Direct build a
culture of transparency and supportive relationships- Rather,
specific communication behaviors will drive the change
that takes UniMed from Good to Great.